My arrival window was 2:30 to 4:00 but at 3:15 I got a call from Miguel apologizing and saying that he and Todd were running late and would be there as soon as possible, but within an hour. I was pleased and more so when they arrived early. Todd and Miguel were professional, friendly, knowledgeable and got right to work. I wasn't really expecting much, our love seat and couch had been the favorite of my loving mutt for the past 13 years and our dining room rug was, well, hi...
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The Chem-Dry Team cleaned our carpet and upholstery on 3 pieces of furniture that were long overdue for a cleaning. They worked hard to remove some long-time stains and the carpet and furniture look great! I had no trouble making a convenient appointment, they arrived on time and they were friendly. (We also used their services before this for our business and that carpet turned out great too!)
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Todd Reynolds and Tyler were very professional. They exceeded our expectations . Having two dogs and a cat I thought it was going to be impossible to get my carpets clean. They did an excellent job and I was very pleased with the outcome. Next year, we’ll be calling Chem-Dry for our annual carpet cleaning.
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Alex and Migel arrived on the time that was established prior to our cleaning. Introductions were made and they proceeded to check our areas to be cleaned. They answered my questions and got right to work. They carefully did their job and cleaned up, all in a reasonable amount of time. Good workers, good job. Thank you for your service. Our carpets look and smell clean, we're pleased.
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I was certain that I would need new carpet because of how dirty it was. HOWEVER, Bill and Todd worked their magic with ABC Chem-Dry, and the difference was amazing! I certainly highly recommend ABC Chem-Dry...and especially BILL and TODD! They are gentlemen, they are hard workers, and they are highly professional....they are the best!
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The Team called us to request the time be pushed up a bit. That was convenient for both us and your team, and they showed up in the time stated. Presented us with the bill, did a great job on the carpets as was explained in the booking of apt. Offered information about other services, in particular the length of time we would be keeping the carpets and if we needed additional protection. Both were careful with their equipment and respectful of our home. Especially liked the idea that there was no residue order on our carpeting! They were professional and cordial as well.
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