Rafael did an amazing job from start to finish.He explained each phase of the project. Very pleased with the entire team at A-Temp. I knew that A-Temp was the choice for our new system installation the first day I called them. I needed our AC fixed during the105 degree heat/smoke.I called a competitor of theirs and was told it would be two weeks. When I called A-Temp they said how does tomorrow morning work for you. Next day AC was fixed.From sales to dispatch to techs A-Temp is doing business right!
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Rafael and Sergio were at my house August 7 and 8, they did an outstanding job. This week's temperatures were in the 100's, they both went way beyond their job and made sure our air conditioner was installed and working the first day. They returned the next day to finish up and show us how to use the system.
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Our home requires two furnaces to heat its 4,500 square feet. On Saturday, January 14th we returned home after being away for about 10 days & found no heat on the top floor. I called the A-Temp office at about 6:30 PM, expecting to have to have to leave a message but was surprised when someone answered the phone. The next Monday morning Anne C. arrived to inspect the furnace and determined several repairs were needed to get it working again. Anne also inspected the other furnace and although still working, needed repairs also. Within about three hours John O'Reilly arrived to discuss our options on repairing or replacing one or both furnaces. John was very open and honest about the costs and benefits of the different systems available and since both were 20 years old, we opted for replacement of both. We appreciated John's low key, no pressure approach and advice. The next day four installers arrived, including Rafael G. and Sergio P. By the end of the day both furnaces were installed and working. We were amazed both furnaces were installed in one day. We never saw them take a break from the time they arrived until the time they left. We were very impressed and pleased with the service of all the A-Temp employees we dealt with during this time. Especially Rafael G., who did a great job of communicating with us during the installation.
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Raphael and Sergio installed our furnace yesterday. Great guys to have around and they did a nice job. Kept the house clean and were both very courteous - we enjoyed their company while they were here. Also, appreciated the good work by electrician Tony and his special assistance getting the wiring arranged so I can use my generator is necessary.
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Rafael and Sergio did a great job installing our new AC system. The were friendly, efficient and hard-working. In addition, they kept me informed about any adjustments to my system that they thought I should know. They completed my work in a timely fashion and did a thorough cleanup. It would be my pleasure to use them again.
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