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781-670-3170
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By Janice G. on 09/11/19
Darren was polite, friendly and knowledgeable.

By Kelly G. on 09/08/19
excellent service, extremely knowledgable and explained thoroughly, kind, and arrived when scheduled.

By Don G. on 08/30/19
128 has quality people and workmanship, which includes service expert Mark E. who was extremely knowledgeable and explained thoroughly everything he did with our first service with 128 on our furnace. He also provided tips for the future, to make our system better....
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128 has quality people and workmanship, which includes service expert Mark E. who was extremely knowledgeable and explained thoroughly everything he did with our first service with 128 on our furnace. He also provided tips for the future, to make our system better. I would strongly recommend 128 plumbing and heating to anyone who is in need of the service they provide. The owner of the company David W is very involved with his company, personally coming to the job site several times to make sure the project install was moving in the right direction. David has a very professional team. Don Garrity
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By Don G. on 08/29/19
*** *. Being a new customer of 128 P & H , I have to say we will be using them for all our needs. Our lead install Paul was a true professional with his knowledge and workmanship , along with giving direction to the rest of the team on the job. We are very pleased ...
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*** *. Being a new customer of 128 P & H , I have to say we will be using them for all our needs. Our lead install Paul was a true professional with his knowledge and workmanship , along with giving direction to the rest of the team on the job. We are very pleased how our a/c install turned out, and will recommend 128 to anyone who needs there service
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By Don G. on 08/28/19
Paul was amazing. The whole crew came and worked overtime to get the job done. Amazing work done. They were all so nice.

By Don G. on 08/28/19
Paul was amazing. The whole crew came and worked overtime to get the job done. Amazing work done. They were all so nice.

By Kelly G. on 08/28/19
Paul was amazing. The whole crew came and worked overtime to get the job done. Amazing work done. They were all so nice.

By Debra w. on 08/20/19
I am so impressed with the professionalism and kindness i was given. Starting with Olivia who was caring and efficient. It was a unique situation and a medical emergency. My husband has serious respiratory problems. Our a/c stopped working in extreme heat. Barry an...
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I am so impressed with the professionalism and kindness i was given. Starting with Olivia who was caring and efficient. It was a unique situation and a medical emergency. My husband has serious respiratory problems. Our a/c stopped working in extreme heat. Barry and Darren arrived within an hour and restored our system on the spot. We are very relieved .
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By John L. on 08/20/19
I left an appointment request on Sunday on the website. because we had water leaking in our basement. Someone called us right away and scheduled an appointment for Monday. Charlie came on Monday and replaced the shut off valves in the basement and under the sink as...
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I left an appointment request on Sunday on the website. because we had water leaking in our basement. Someone called us right away and scheduled an appointment for Monday. Charlie came on Monday and replaced the shut off valves in the basement and under the sink as well as installed a kitchen faucet. We were very happy with the work done and the service Charlie provided. Will not hesitate to use 128 Plumbing again and we will ask for Charlie.
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By Joe C. on 08/18/19
Called on a Sunday for a drain clog that put my house out of service. Adin spoke with me via phone, showed up exactly when he said ready to help however he could. Adin was super professional, neat and knowledgeable. I will be asking for him by name in any future d...
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Called on a Sunday for a drain clog that put my house out of service. Adin spoke with me via phone, showed up exactly when he said ready to help however he could. Adin was super professional, neat and knowledgeable. I will be asking for him by name in any future dealings. I highly recommend!
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By James (Jim) B. on 08/17/19
Your work staff is amazing! Great Customer Service, polite , professional and very knowledgeable. You should be proud of the people who represent your company. Paul and Levi's expertise, professionalism and work ethic is what makes a successful business continue ...
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Your work staff is amazing! Great Customer Service, polite , professional and very knowledgeable. You should be proud of the people who represent your company. Paul and Levi's expertise, professionalism and work ethic is what makes a successful business continue to be a success. Your company can only succeed with such amazing staff. We will be sure to refer others to 128 Plumbing, Heating ,Cooling & Electric. We will use you again in the future.
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By James (Jim) B. on 08/17/19
I normally wouldn't post a review, but due to the Excellent, Courteous Professional and Knowledgeable people that we came in contact with when getting a Tankless Water Heater install I couldn't resist. Paul and Levi are unbelievable. Polite, Professional and very...
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I normally wouldn't post a review, but due to the Excellent, Courteous Professional and Knowledgeable people that we came in contact with when getting a Tankless Water Heater install I couldn't resist. Paul and Levi are unbelievable. Polite, Professional and very knowledgeable. They did an excellent job! Taking their time to make sure every detail was perfect, and making sure all questions were answered and we were comfortable with the system after explaining the features to us. He assured us if there are any other questions we may have to make sure we call. Great team of people working for you. You should be so proud ! Customer service couldn't have been better from the first phone call to Heather, Quote from Dom and Service from Paul and Levi. You should be so proud of your team. I apologize for other people not mention due to my husband not getting names. 128 Plumbing, Heating, Cooling & Electric
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By Gloria B. on 08/15/19
No comment

By Gloria B. on 08/15/19
Dom is great. He is very knowledgeable. I have had him at my home before for another plumbing problem. I would recommend him to other friends. He is 100 percent.

By Melissa Y. on 08/09/19
As a first-time home owner and novice to all things heating/cooling systems-related, I had a lot to learn and was overwhelmed with the myriad of options to choose from. Out of the several quotes I received from different companies, Morgan spent the most time with ...
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As a first-time home owner and novice to all things heating/cooling systems-related, I had a lot to learn and was overwhelmed with the myriad of options to choose from. Out of the several quotes I received from different companies, Morgan spent the most time with me (over 1 hour) patiently explaining, and re-explaining all the options. As this was also my first time using Mass Saves, I was worried about how long the process could potentially take since I was embarking on a major overhaul and wanted to get this done before the dreaded Wintertime (Oil to Gas heating conversion, Oil Tank Removal, Furnace/ Central AC/ Tank less Water Heater Installation, Old Water Heater Removal etc). With this in mind, Heather and Leslie were very responsive in shepherding my completed Mass Saves application ---- all in all, I was amazed that it only took about 2 weeks for my Mass Saves application to be approved and for my Lender to approve me a loan in order to get the work scheduled/started! My installation ran for 6 days, with Frank leading a team of 3 guys while Dave and Morgan stopped by to check in on the overall progress. Frank, Paul and team were very courteous, professional, efficient, and knowledgeable in all aspects of the work involved--- I appreciated that they tidied up, put floor covers in the indoor space, and ensured that all my doors/windows were locked after each work day. Glenn has been great in communicating all the scheduling logistics, and aside from waiting on a City Inspection Certification and Gas company meter upgrade, my condo is up and running for whatever the weather will bring! I wouldn't hesitate to use 128 again for any heating/cooling needs as their team rises to the occasion on building consumer trust, and providing great customer service!
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By Dwight D. on 08/01/19
We had a non-functioning furnace. They squeezed us in the day we called to come out and that afternoon had a plan. By the next day they were working on installing a new furnace/water heater. It was completed the following day. They were very professional, explained...
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We had a non-functioning furnace. They squeezed us in the day we called to come out and that afternoon had a plan. By the next day they were working on installing a new furnace/water heater. It was completed the following day. They were very professional, explained issues as it went along, answered all questions I had, and did everything I would want. Their timely response was critical for us as we were scheduled to go out of town the following week to a wedding.
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By Vivian V. on 07/29/19
Matt D. came to assess my plumbing. He was knowledgeable, courteous and listened to my concerns. He made recommendations and also gave me a cost estimate. He took care of all of my issues in a timely manner. Matt D. is an outstanding "top notch" plumber.

By Vivian V. on 07/28/19
Matt D. came to assess my plumbing. He was knowledgeable, courteous and listened to my concerns. He made recommendations and also gave me a cost estimate. He took care of all of my issues in a timely manner. Matt D. is an outstanding "top notch" plumber.

By Vivian V. on 07/27/19
Matt D. came to assess my plumbing. He was knowledgeable, courteous and listened to my concerns. He made recommendations and also gave me a cost estimate. He took care of all of my issues in a timely manner. Matt D. is an outstanding "top notch" plumber.

By Mr. Peter Y. on 07/22/19
I had a very positive experience with 128 Plumbing to replace an old boiler driving a multi-zone heating system and storage hot water tank with a new combined system. The estimation and quotation (Keith) was timely and provided a number of solutions to my problem. ...
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I had a very positive experience with 128 Plumbing to replace an old boiler driving a multi-zone heating system and storage hot water tank with a new combined system. The estimation and quotation (Keith) was timely and provided a number of solutions to my problem. The ******** heat intake entry was handled in one day by Leslie and the Manager (Dave) visited the site to review the project and refine the installation details. The installation led by Levi was sensational! He has a real flair for laying out the system, removing a complicated piping system with its rats nest of electrical wiring and installed a work of art. The team was neat and clean, testing the system and going over the operational details with me. I’d certainly recommend them!
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CALL TO SCHEDULE
781-670-3170
or book online

Select any employee to see all their reviews.

Dom
Rating:
160 total reviews!
Frank
Rating:
149 total reviews!
Leslie
Customer Service Rep.
Rating:
(49 total reviews)
Lynsie
Customer Service Rep.
Rating:
(7 total reviews)
Norm
Rating:
(82 total reviews)
Levi
Rating:
(74 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period 128 Plumbing, Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at 128 Plumbing, Heating & Cooling. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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