TERRY BRIEN . Reviews

Nate McClellan
TERRY BRIEN .
HVAC Field Supervisor
* Total number of reviews and star-ratings are based on data collected during the time period Will Fix It has been using the ReviewBuzz system and may not directly match the data found on each public review site.
Thank you for all the hard work! Everyone did a great job on my new A/C unit. Great work like this helps me to come back to you for other services. (See More)
1/31/2017
 
Great. Just Great (See More)
1/14/2017
 
It's never easy to relize that you entire A/C system needs to be replaced, but when it happens right at Christmas it kind of takes the wind out of your sails. The unit was 14 years old. We called Will Fix It Dec. 26th and made an appointment for the following morning. Daryl can out on time and went throught all our opptions. Not once did we feel that he was looking for a hard sale. We were surprised how much cheaper it was than what we thought it would be. He set the wheels in motion. Hector and Edgar came and installed our new system in one day, explained everything and even hauled the old unit away. Terry the field supervisor came to look at an area in the house that had always stayed ice cold no mater what. A big thank you also goes out to Chelsea V. for getting me all the forms and filling them out for my tax rebate AND my power company. We now have an up to date system, are useing less power plus got rebates on our taxes and electrical company. Oh and the room that was always cold. Its the same as all the other rooms now. (See More)
1/12/2017
 
Terry B. came out for a annual ac check up. Besides the regular maintenance, he went above and beyond to help us with some other issues regarding cooling efficiency. We can already tell the difference! We thank him and would recommend him to anyone needing help with their AC. (See More)
3/15/2016
 
I contacted Will Fix It on the internet last night and received a call back at 7:30 this morning, scheduled a tech to come out to my home between 9 and 11. He was early and very professional and polite. He discovered the problem right away and gave me several options of service/payment. I told him that I have major allergies and he informed me of a new option that can be installed for allergy suffers (and I am going to look into this). Terry Brien was very helpful and considerate of my Persian carpets...wore boot covers and even cleaned my outside ac unit..and of course fixed the problem with my ac. I highly recommend this company and Terry is a super terrific HVAC tech who really knows his stuff. Thanks to Will Fix It I will not be suffering in the heat!! (See More)
3/15/2016
 
Terry is probably the best tech that has worked on my ac system. He was very knowledgeable and did an excellent job. I wish all the techs were as good. He explained everything and made sure everything was in working order. (See More)
3/04/2016
 
Terry was very professional,and explained the situation to me.Thank you Will fix it. (See More)
12/21/2015
 
Terry was of exceptional service during our recent call. He was very informative and helpful. Training another agent, Chris, we were happy to know that his professionalism is being promoted. Terry is to be highly commended. Thank you. (See More)
11/11/2015
 
Terry Brien and his partner responded to our call for service ref our HVAC themostat. A service on the HVAC unit was not scheduled until later in the week, Brien decided to work both the same day...great! With the rains, our new water heater had shut down that morning. Brien looked at the problem, contacted the water heater folks at WFI and determined that the humidity sensor has shut off the unit. He corrected the problem and showed us how to overcome "high humidity" within the garage in the future. Thanks, great service. (See More)
11/03/2015
 
Thank you for 'saving my life' Wednesday night. He was very professional and a huge help in my time of need. (See More)
9/19/2015
 
Terry Daniels arrived right at the start of my two hour window and promptly diagnosed my AC water back up problem and explained the situation to me. He left to get tools he needed and promptly returned, working through lunch time. Fixing got a bit more complicated than planned and he had to make a trip under the house through a very small closet floor crawl space to fix a pipe. Terry Brien's to be commended for excellent service, efficient and effective work and professional courtesy. (See More)
9/01/2015
 
I got home around midnight on 8/8/15 and realized my house was 80 degrees HOT! I immediately contacted Will Fix It and set up an appointment for service call the next morning. Terry B arrived around 10:30 and began the work on my AC. He was courteous and explained each thing in detail. He found the problem almost immediately and proceeded to make the necessary repairs to my outside unit. Thankfully, the repairs were under $500.00! He also made his ticket very clear and wrote details that will be helpful for reference in the next maintenance or service call. Thank you Will Fix It and Terry for your excellent service! (See More)
8/09/2015
 
Terry Brien had a/c unit up and running in no time. He is very knowledgeable of his craft and he is an outstanding HVAC tech. I was very pleased with the service he provided. (See More)
6/06/2015
 
Terry Brien was the designated person to service our AC unit. He was really professional. The job was performed well. No rush to finish the service. He spent some time giving me advice about how to maintain the AC unit. And when advice about replacing or adding a component was required, he was not pushy at all. Thank you very much. (See More)
4/18/2015
 
Mr. Terry Brien did an excellent job explaining in detail all of the checks he did and answered my questions. He provided a description of the system checks performed and the current status. I am completely satisfied with the work and would highly recommend Will Fix It. (See More)
4/09/2015
 
Terry was proffesional, kind, courteous, knowledegable and efficient! (See More)
4/06/2015
 
Terry Brien and Oscar M were professional, courteous , and considerate of my needs and my financial situation. They found the best system for my home, scheduled everything for me, helped me with the financing, and got everything done in one day. They had an entire crew come out and install a new system, new attic insulation , and bringing everything up to city code even though it was a rainy, miserable day (See More)
3/29/2015
 
excellent work (See More)
3/07/2015
 
My past experiences with Will Fix It have all been 5- stars with initial installation to minor fixes. Unfortunately, with the required details of posting I opted not to post. Recently, Terry Brien tackled a recurring problem on my Will Fix It-installed unit. He was very prompt, courteous, and professional in his work and in explaining the problem to us.before coming to a solution and finally fixing the problem involving 30 year old buried cable. It is possible that I may still have to do some work with this system but I would still use his services. Thank you all and thanks, Terry Joe Ybarra (See More)
2/25/2015
 
Awesome, terry drove 1 hour 20 minutes thru traffic at 6pm to get to us. Fantastic attitude, great dude (See More)
1/30/2015
 
Exceptional service! Job well done! (See More)
1/28/2015
 
Terry was very good. He was polite, thorough and left everything cleaned up. I definitely would request he work on the unit again. (See More)
12/21/2014
 
Terry was very careful and competent, explaining as he went along. Ykou can send him to my house again. (See More)
12/09/2014
 
Terry did a great job. He was kind and very helpful. (See More)
12/03/2014
 
the address is not correct my correct address is 9115 ridge post San Antonio tx 78250 Terry was very detailed in the inspection and main,t of my unit, He answered all my questions and put all maint, performed on my invoice, I will request him in the future to service my unit in the future (See More)
11/07/2014
 
Terry Brien was the technician that did my winter check-up this morning (11/7/14) and I was very impressed with his thoroughness. He kept me informed on his findings and documented the findings on the invoice very well. I thought he was very professional and would like to have him be my technician in the Spring. He is definitely an asset to your company. Thank you, Elizabeth Rock. (See More)
11/07/2014
 
Terry Brien was very helpful and did a great job of servicing our two older furnace/AC units for fall check-up time. (See More)
10/21/2014
 
Terry was very professional and friendly. He answered all my questions. Thanks. (See More)
10/21/2014
 
Terry was polite, quick and efficient. And I feel that he explained the problem and corrected it. (See More)
10/20/2014
 
Terry Brien responded in an amazingly short time and was the epitome of professionalism. He acted far and above what could be expected of a HVAC technician. We have four central air conditioners and because of Mr. Brien's actions and the actions of other employees of Will Fix It, we will only trust our equipment to Will Fix It. (See More)
10/09/2014
 
terry and Mario provided great customer service in very hot and cramped conditions! Service with a smile..... (See More)
10/07/2014
 
terry and Mario O Very professional and friendly will use again (See More)
10/07/2014
 
Terry and Felipe were very professional and knowledgeable about HVAC systems. They installed our units with ease and answered every question and listened to our concerns. Above excellent. I would give them 100 percent in excellence. (See More)
8/21/2014
 
Thank you for y'all's service (See More)
8/14/2014
 
I had Rudy Flores come out after Champion AC installed my outdoor fan on BACKWARDS! My whole system was overheating. Rudy found the problem and even rewired the mess that Champion left. I'm going to need to replace my AC, but Will Fix It gave me a very fair price. Overall, I think I learned a lesson as to who to call for HVAC in the future! (See More)
8/03/2014
 

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