BRIAN M. Reviews

Nate McClellan
BRIAN M.
Plumbing Technician
* Total number of reviews and star-ratings are based on data collected during the time period Will Fix It has been using the ReviewBuzz system and may not directly match the data found on each public review site.
Excellent service !! (See More)
3/06/2019
 
Thank You Brian M. # 149, Excellent and thorough, Wife and I are totally happy with outcome. We now have new toilets and a clear drain! (See More)
3/04/2019
 
Was very happy with both of the guys! They did an amazing job installing my new water heater! Thank you! (See More)
11/08/2018
 
Floored by the tech. We appreciate his quickness! He did a great job! (See More)
11/01/2018
 
Excellent service by BOTH Ramiro and Brian . We do NOT allow ANYONE but Ramiro to service our AC, and will certainly ask for Brian if/when we need plumbing services again! Professional, courteous and NOT pushy! Refreshing change from previous service techs! (See More)
6/05/2018
 
Great job Brian. We felt very confident in your knowledge to take care of our plumbing issue. We’ll call in you again! (See More)
4/20/2018
 
We needed a kitchen faucet repair. It needed a new cartridge, however this cartridge was no where to be found. We ended up getting a new faucet and Brian was very professional and kept us informed every step of the way on its installation. Very efficient and courteous. We will ask for him again on our next project. Thank you Brian (See More)
4/20/2018
 
Bobby Moreno (estimator) and Brian Medelez (installer) provided prompt and professional service. I went through Home Depot to purchase new Rheem Natural Gas Water heaters for a great price. Consumer Reports highly rated the Rheem water heaters. Got a fair price and conscientious top cover from a great plumbing company. Highly recommend Will Fix It and their professional workforce. (See More)
4/16/2018
 
I was very impressed with Brian's work and was glad to see he is still working for you. I recognized him from a previous service call a few years ago and was very happy to see him again! (See More)
2/10/2018
 
Please tell your managers that all the guys that worked on our home were very professional and did a great job!!! (See More)
10/24/2017
 
Brian was most helpful to me. He took notice of things I had neglected too long. He fixed everything I needed. Thank you Brian for you attention to me. (See More)
10/05/2017
 
Brian is a man of his word. Did what he said he was going to do, professional and very nice! I have his card and will call and ask for him in the future. Great guy! (See More)
7/21/2017
 
Brian with Will Fix It installed a water softener, water heater, garbage disposal and pressure valve at my house. He was very courteous, explained how everything worked and was fast and thorough. He also installed a new kitchen faucet for me that I had bought and did not charge me for his time. Everything he installed works great!! Trustworthy and awesome, a 5 star experience for me!! (See More)
7/01/2017
 
My wife and I were very pleased with the service we received. Brian was super! Very curteous, got right to work and explained everything he was doing. We will ask for him if we ever need plumbing work done. (See More)
6/06/2017
 
Fantastic! Was so polite and really took the time to explain everything to me. I really appreciated that. (See More)
4/24/2017
 
Brian did a good job, explained options we had for repairs that are needed or issues that may come up in the future. Very please with his help. (See More)
4/12/2017
 
Brian did a good job, explained options we had for repairs that are needed or issues that may come up in the future. Very please with his help. (See More)
4/12/2017
 
Very polite and very prompt! Thank you! (See More)
4/05/2017
 
Very polite and very prompt (See More)
4/05/2017
 
Please commend plumber Brian Medelez for outstanding service conducted on March 12th. Brian, brilliantly isolated, detected and located a seperate issue I was having with noise believed to be coming out of my AC handler. Additionally, he conducted wonderful routing flushing and inspection of my water heater unit, as well as inpsection of my water softener unit, r/o unit, sinks, faucets, toilets and associated plumbing fixtures. Brian reflects highly on the professional customs and name brand of Will Fix It. He is to be highly commended for a job "well excecuted"! Great job Brian! This is the reason why I always request service from the more, seasoned technicians " (No offense to the younger guys!) (See More)
4/04/2017
 
Brian was very cordial and displayed excellent customer service skills. He was thorough in his explanations of what was causing the plumbing issues and options to correct. I would highly recommend his services to anyone. (See More)
2/23/2017
 
Brian Medelez and Colby were extremely professional, personable, and experienced. Together they checked out my water heater that continued to trip the circuit breaker. They provided me a quote, got approval, went to get the materials, came back, and removed old tank and installed the new one in about 2.5 hours. They worked diligently and were very courteous to my concerns and questions. I would happily use them in the future and rest assured of the quality and dependability on their service and products. It may cost a little more than other companies but the peace of mind and customer service is priceless! Would definitely recommend to anyone reading this. A (See More)
12/21/2016
 
Brian fixed my water heater at NO CHARGE, even though the unit was 2 years old and the problem was caused by the home developer's installers. Above and beyond great service, I will be back! (See More)
11/29/2016
 
I was very pleased Brian Medelez. He was precise and took his time to find and fix my leak. I really appreciated it. Thank you Brian!! (See More)
11/28/2016
 
Brian Medelez stayed in contact with me while he fought traffic to arrive in a timely manor. While onsite he was very customer oriented and knowledgeable. I appreciated how clean he was while working. I wouldn't think twice to call on Brian again in the future. Thank you Will Fix It! (See More)
3/29/2016
 
Brian M. was sent out to do a home plumbing inspection. He did a very thorough job and was able to offer us multiple options in order to bring our water heater situation up to speed. Will Fix It has always given us great customer experiences and this was no exception! Thanks! (See More)
3/15/2016
 
Brian was very nice and did a great job with the water heater install. (See More)
2/17/2016
 
He did a super job! Was very patient with me and was never pushy. I will keep his business card in my wallet. (See More)
1/22/2016
 
Brian M. will be the only plumber I ask for from now on! Courteous, friendly, cheerful, professional and quick - what more could one ask for?!?! (See More)
12/16/2015
 
Awesome work, Brian M! Got my gas fireplace logs connected and going in 30 minutes or less. Cheerful, professional, efficient, good price. We will be calling again and asking for you by name! (See More)
12/15/2015
 
Very delightful, very informative. Very impressed with the technician. (See More)
11/27/2015
 
Extremely helpful and curious, from writing the estimate the to insulation I would definitely recommend him and the company. (See More)
10/30/2015
 
On 10/14/15 I called Will Fix It to access a problem with our toilets. They did not have the necessary parts. Brian Medelez came back on 10/15/15 with the parts the expert knowledge to complete the job in a relatively short time with no problems and great results. He called before coming over, explained once again what needed to be done, got right to work and the job was professionally and expertly done! Thank you Brian. What a great representative for Will Fix It!!! (See More)
10/14/2015
 
Great service. Quick and efficient as usual. (See More)
10/14/2015
 
Brian Medelez did an OUTSTANDING job in figuring out the 50 year old house plumbing problem. Did not leave until it was done. He comes HIGHLY recommended. Thanks, (See More)
10/13/2015
 
Brian M. came to my home today and fixed my toilet issues in a very timely and professional manner! Will use this company again, for sure. (See More)
10/10/2015
 
He was able to assist me during and emergency issue over the phone last night. You have a customer for life now! I am extremely grateful! (See More)
10/08/2015
 
Brian Medelez solved my problems and educated me about Texas hard water to make me better enabled to deal with it. Would want him to solve plumbing problems for me. (See More)
10/07/2015
 
Brian was professional, customer service orientated and helpful in diagnosing the problems. Took his time and even took care of other issues we needed to repair. Thank you for sending such a professional technician. (See More)
10/07/2015
 
Brian was on time and very knowledgeable. He explained why I needed plumber and how to care for my water system here. I would ask for him anytime and refer him to friends anytime; THANKS (See More)
10/06/2015
 
Brian M. , our service person was prompt, courteous, fast, and extremely neat about tidying up after the job was done. We are very happy with his work and our new faucet set looks beautiful and works with no problems. (See More)
9/24/2015
 
Brian was AWESOME! He was professional and very polite. I will ask for him in the future. I had two toilets installed. He was fast and very knowledgeable and very sweet. So that's why I'm taking time to do this. He made such a good impression that I will use Will Fix It for future jobs. Thanks! (See More)
9/18/2015
 
Professional, pleasant, responsive...great price. Many thx (See More)
9/15/2015
 
Brian M. was professional, prompt, and simply amazing...quick fix - great price. Highest possible recommendation. Thank you! (See More)
8/31/2015
 
The company should be very grateful to have Brian as an employee and I am thankful that he was the individual who came to finish up the toilet install on the Home Depot contract. He was very professional in his approach after some miscommunications. Although I was very upset about an additional charge, he quickly communicated with his manager and the problem was resolved, leaving me much better and relieved. Five Stars! Thumbs Up! He will definitely make it upstairs when his time comes. Work Easy My Friend (See More)
7/20/2015
 
Thanks Will Fix It - Brian showed up at our house during a very rainy day and with the highest of professionalism and patience with us he fixed our problem with our water heater. Was very impressed with his customer services and his patience in explaining everything to us. Great job. (See More)
6/01/2015
 
Had a water main break, no water and 5 people living in the house, one is a 23 month old Grandson. Called a lot of local plumber, most said Sat or Mon. Checked the internet again and found Will Fix It. Phone was answered, I explained the problem, the young lady said she would check with her dispatcher and get back to me. It was raining and I had resigned myself that Sat or Mon would be when the problem got fixed. I went and bought drinking water. I was contacted and told a Plumbing Tech would be out by 7PM, Brian Medelez was there right at 7, the rain stopped and the Sun came out. He went right to work and replaced the broken pipe and installed a new valve. He was very friendly, answered all my question and we chatted while he worked. The price was much lower than I expected and the work was quick and we received a Senior and military discount. Will Fix It is the only plumber I will call from now on. Same day service, friendly service and great work. Our water pressure increased. (See More)
4/27/2015
 
Brian M. is efficient, a good listener and honestly answered my questions and concerns. Brian kept me informed of the process and the progress of the work that he did. Thank you, Brian! (See More)
3/04/2015
 
Technician was great. He fixed my shower very quickly. The only frustrating part was that I had to wait 3 days (requested service on Friday, couldn't come out until Monday) and they were 3 hours after the scheduled window for arrival. The dispatch team kept in touch to let me know they were running late, and the service was great, but the wait was very difficult. (See More)
2/22/2015
 
Phenomenal service! We had been having "back up" issues for a while and couldn't figure out exactly why. The technicians at Will Fix It were very helpful, informative, professional and courteous. They helped us pinpoint what the problem was. It turns out that during construction of the house, the installation of the plumbing was fouled up between floors, leaving a constant pool of water in the pipe causing debris to settle there and build up. YUCK! I am so grateful for their help! I highly recommend Will Fix It. I will definitely do business with them in the future. (See More)
2/01/2015
 
Excellent customer service. Necessary repairs and costs were clearly discussed upfront, work was completed in a very timely manner and the plumbing problem was fixed. It was raining outside and he was very careful to not track mud or water in the house. The technician was polite and professional. (See More)
1/31/2015
 
I would highly recommend Brian and Will Fix It crew. The woman who took my phone call was very personable.They had a sense of urgency to ensure our issue was resolved the same day. When Brian came out, he explained things to us, and ensured all of our issues were resolved before he charged us and left. The icing on the cake...This is the first time my husband and I have seen a special from a company and had been charged that fee, with no hidden costs, fees, or prices added on. Great company!! Thanks Brian and Will Fix It!!! (See More)
1/20/2015
 
I needed a reasonably priced water heater. I had 3 plumbing companies come out to give estimates. The reason I chose WILL FIX IT was Brian's attitude. He was straight forward and obviously an expert on water heaters. I asked him several questions and got short, honest answers with no bull. Brian is a journeyman plumber. You can tell he takes pride in his work. Finally, WILL FIX IT likes to have the estimator also do the installation and also do repairs if necessary - I like that continuity. Overall, I'm super satisfied with the quality of work and the cost was right at the price point goal I had set. (See More)
1/20/2015
 
I highly recommend Brian Medelez from “Will Fix It Plumbing Company” for of these reasons: He has a great attitude. He’s there to get the job done. He’s very down to earth, very friendly, treated me like family. He’s very knowledgeable in plumbing. He’s fast but very efficient. I would certainly recommend him above all others. (See More)
1/18/2015
 
Brian M was great. He performed several different plumbing repairs for us. He was courteous, professional, and demonstrated in-depth knowledge. Everything was explained to us in an easily understood manner, also providing customer education. Brian and Will Fix It are my new go-to guys. (See More)
9/29/2014
 
Brian M was great. He performed several different plumbing repairs for us. He was courteous, professional, and demonstrated in-depth knowledge. Everything was explained to us in an easily understood manner, also providing customer education. Brian and Will Fix It are my new go-to guys. (See More)
9/29/2014
 
Brian was professional and obviously very knowledgeable. He was not bothered at all with me watching him work or asking a million questions. He was very friendly and even let me watch the camera as he searched for a broken pipe under my home! If I ever need a plumber again, I'll call Will Fix It and ask for Brian! The $69.99 drain clean out coupon from Will Fix It's website was also about the same cost to rent an auger and attempt to do it myself without the camera. Great Value!!! Thanks Brian and Will Fix It! (See More)
7/26/2014
 
Brain M, was professional, polite and courteous to me. He was knowledgable about his profession and knew exactly what the problem was. Thank you for your service Brain, I hope they appreciate you at "Will Fix it" as you represent them well. (See More)
7/07/2014
 
Brian arrived on time and ready to work. Although he was installing a sink, he was patient with all of my questions, and showed me how to change the filters on the water purification system. He installed the sink quickly and it looks great! I would ASK for Brian, when working with Will Fix It, again! (See More)
6/13/2014
 

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