BRADLEE T.
Plumbing Technician
* Total number of reviews and star-ratings are based on
data collected during the time period Will Fix It has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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No comment (See More)
8/14/2019 |
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(no comment) (See More)
4/19/2019 |
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Again,Dillon was very professional, & explained what he was doing every step of the way. If I were to need your services again I would request Dillon. Excellent employee. (See More)
3/26/2019 |
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Dillon Koch did a great job, very professional and courteous. (See More)
3/26/2019 |
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Have a sewage blockage. Called “Will Fix It”. What a laugh - they need to rethink their name and brand. Paid them $500 and still have the blockage - reason: they didn’t have the right tools for the job. I was told that putting more than a 100’ snake on the truck was an overhead issue. Apparently they only have THAT equipment for commercial customers. They came with the wrong equipment but charged me anyway. When I asked if they would come out again and FINISH the job I was told I would have to make another appointment — and pay another service call charge as well as any other charges necessary to FIX the problem. Clearly this company failed in providing SERVICE - find a more reputable company.
Update on 2/4/2019: What an experience! The Will Fix It employee told me I did not have a "City Clean Out" valve. Turns out I did. Also, the same employee did tell me that he had failed to clear any of the sewage blockages he worked on the evening of 2/2/19. Not really surprised since he could not find the clean out valve on my property.
Fast forward to 2/3/19: Called Roto-Rooter. They came out on Super Bowl Sunday (2 hours after I called them) WITHOUT a service charge. Got a quote for the employee (less than the Will Fix It quote/charge). When I asked what if you can't clear it I was told that if the he (the plumber) could not clear it, there would be no charge. What a concept - I only pay IF they succeed. So, with the Super Bowl still in the first quarter, the guy knocks on my door. The blockage is cleared! It was less than 40' from the clean out valve. Interestingly, the blockage was on the city side. Everything was cleared and cleaned up, all required forms/notifications for the city completed, and still about 5 minutes left in the 2nd quarter of the Super Bowl.
If you're in San Antonio and need a sewage line cleared - call Roto-Rooter! (See More)
2/04/2019 |
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Awesome customer service Bradlee...appreciate your professionalism (See More)
12/28/2018 |
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Bradlee was very knowledgeable and professional. Highly recommend! (See More)
11/20/2018 |
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Chris was an amazing professional! His visit was quick, resolved our issues, and he took the time to explain what he was doing and what was wrong. We are super happy customer! (See More)
10/14/2018 |
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Bradlee came to replace our water heater. He did a great job and was super personable and explained everything in a way we could understand. We'll definitely give him a call next time we need work done. (See More)
8/16/2018 |
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