Ricky T. Reviews

Nate McClellan
Ricky T.
Service Pro
4 years Experience
Message from Ricky:

"Enjoy educating,providing a permanent solution,leaving a lasting impression of Honesty/Integrity."

* Total number of reviews and star-ratings are based on data collected during the time period Trinity Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.
Very pleased with Ricky T. who sold us the new system and with Michael B. who installed it with a helper. We've used Trinity Air for years and I recommend them! (See More)
8/12/2016
 
Daniel G., Ricky T. , Brian Q. and Josh worked to determine the problem with our AC and later installed a new unit. We can't say enough... they were all professional, knowledgeable and friendly. It was a pleasure to work with them. Only wish all service providers were like these guys! Thank you! (See More)
5/27/2016
 
Ricky was a nice person to do business. He was courteous, knowledgeable, and thorough. (See More)
8/07/2015
 
We recently had to replace our AC unit and furnace. We had fantastic service from Trinity. Beginning with Ricky at the sales point, he was sure to cover all of our options with a clear explanation. Ashley was polite and courteous in the arrangements by phone. Finally the install went seamlessly with Michael. He was very professional and got the job done in a timely manner. We can highly recommend Trinity! (See More)
6/22/2015
 
We had a new 2-stage a/c (XR-17) and furnace installed two weeks ago, and would highly recommend the team we had, including Ricky T, Michael B, Luke W & Ashley E. We were happy with our current service team from another company, but the company offers Lennox products, and our top choice was a Trane product. After much research, we selected Trinity as 1 of 3 companies to bid on a new a/c and furnace. I was hesitant to call Trinity because I had heard negative feedback about the company in the past. However, they had the Trane products we wanted, and recent reviews were wonderful. I could not have been more pleasantly surprised. Ricky was prompt, did not try to up-sell, had upfront pricing, and for comparable products, offered the lowest quote. He was available for additional feedback when we were comparing companies, and he has done everything as promised. Calls for appts. were prompt, everyone arrived on time, the install went without any problems. Trinity provides a two week service check after the install to be sure the systems are running correctly, which is appreciated. Ricky was out today to bring the warranty paperwork, copies of invoices, etc. Everything was neatly packaged in a nice binder. The house feels very comfortable, and we have noticed that the new 2-stage system is helping the upper level system run more efficiently. (See More)
4/13/2015
 
Very pleasantly surprised with the whole process -- bid to follow-up visit. The new system is working wonderfully. (See More)
4/13/2015
 
I am a very satisfied client! I am hoping other clients are experiencing the same feeling I have when dealing with Trinity Air. (See More)
3/13/2015
 
I have been doing business with Trinity Air since 5 years ago. From my experience it is getting better and better. Ricky T. has been exceptional. He brings the score higher. He is very professional and very organized. I enjoyed doing business with Ricky including his team. I have recommended Trinity Air to several friends and family in the past. With the presence of Ricky and his team I am more motivated to do so because I know my people are going to be in good hand. Kudos! (See More)
3/11/2015
 
Trinity Air were true professionals in solving my Heat Pump issues. Their recommendations solved our problems. I would put their Customer Service/Support equal to industry leader brands; Marriott, Chick-fil-A and FedEx. (See More)
12/13/2014
 
My experience with Trinity Air has been great. Their Customer Service, Installation Teams and follow-up is what you expect from a Vendor and Service Company. I would recommend Trinity Air for HVAC Systems and Services. (See More)
12/10/2014
 
Ricky was courteous, explained everything completely and provided the services on time and to our complete satisfaction. The installers were very professional andd kept us informed every step of the process. We were extremely satisfied. (See More)
11/25/2014
 

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