Tim Ferguson Plumbing, Air & Electric - Jackson
320 Sterling Street, Jackson, TN 38301
Phone: 731-423-1910
Website: timfergusonplumbing.com/

Tim Ferguson Plumbing, Air & Electric - Jackson - Our Reviews

Overall Rating

1939 star rating
(390 Reviews)
394 star rating (80 Reviews)
260 star rating (52 Reviews)
Better Business Bureau
233 star rating (47 Reviews)
Judy's Book
85 star rating (17 Reviews)
787 star rating (158 Reviews)
45 star rating (9 Reviews)
Happy Call
5 star rating (1 Reviews)
20 star rating (4 Reviews)
110 star rating (22 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Tim Ferguson Plumbing, Air & Electric - Jackson has been using the ReviewBuzz system and may not directly match the data found on each public review site.

Our Reviews

Ms. Patricia did the tune-up on my air/heating units. She was very kind, courteous, professional and through in her work. I will request her each time I need service.

First time i have had Patricia servicing and i must say she was very thorough with her work and explaining it ! When i had the unit first installed, your serviceman was very thorough and now Patrica is the same way so extremely pleased! She was also patient with my pets !

Arrived on time, courteous and professional. Did a great job providing annual service.
Stephen E.
Justin Murphy does a great job explaining and providing resolutions. We have been very happy with his work and attentiveness to our unique needs.

The whole team was great especially Justin who came back 4 or 5 times to make sure the unit performed correctly and to my satisfaction. Everyone was knowledgeable and courteous.

Jeremiah L was very knowledgeable person on his job. He also gave some information on other items I needed to know. Thanks.

Jeremiah was the epitome of a professional. He determined the issue, got the part and had it repaired within 2 hours. He also took time to explain what he did and what to watch for in the future. I'll be recommending Jeremiah.
Jeremiah L.
(no comment)
Stephen E.
Prices are too high

Justin came to our house. He did a great job. Very polite and nice person. Does a great job!!
Justin R.
Patricia H.
Patricia H. was awesome! Very personable and explained everything in detail.

Marty and Larry F. did a great job repiping our old house. Through no fault of Marty or Larry, our water had been shut off and lines disconnected the previous day. They got our water back on and drains functional so we didn't go another night without water or drains. There were a few hurdles that had to be overcome, but they kept on working. Our plumbing is working great now! We appreciate the great work they did. We also appreciate Paul for his help.
Marty N.
Jeremiah L. arrived at my home around 6:30 pm after calling to make sure it was ok for him to come by due to the hour and how long the anticipated service would require. My sink drain was completely stopped up, according to him about 30 feet out. Jeremiah was extremely professional and exceptionally knowledgeable in his job. May I also say it was about 20 degrees outside and he was outside under my house clearing the problem. I was very impressed with this man and will recommend him and Tim Ferguson Plumbing to anyone that asks for a recommendation. He was also extremely courteous and very nice. Thanks Jeremiah for a truly pleasant experience during what had been a stressful situation for me! I definitely appreciate your hard work!
Jeremiah L.
Patricia your service pro was very professional and kind.
Patricia H.
The plumbing in my house was completely backed up due to roots in the sewer line of my front yard. Mike R. spent about three hours unclogging the root filled line and the tub and toilet lines. Then he came back two days later with Randy P. and they cut and jetted the washer's line under the house. Everything is now clear! He was very professional, timely and friendly in his procedure to correct all the plumbing problems. Tim Ferguson is the best company for my home maintenance problems. I have used two other companies in the past.
Mike R.
Mike R*** was the Service Pro that took care of us today. He was very professional and did an outstanding job. You couldn't have asked for a better technician than Mike.
Mike R.
Steven provided great service and made sure that I understood how our system worked and issues that we were having with it. I definitely got the impression that he and Tim Ferguson would make sure that we were satisfied with our experience.
Stephen E.
I cannot say enough about Justin who came out to our house two days before Thanksgiving to service our unit! He left our house at 12:30a.m ! There are not many servicemen that would have done what he did that late or early in the morning. Stephen was also great! Both of these guys were so polite and mannerly! I cannot praise these two guys enough inspite of the outcome of us having to replace our entire unit! Chris was a wonderful asset to us! We appreciate ALL that he did for us! All three of these guys worked diligently to make things right! Thank you guys for everything!

fantastic job!

Mike was kind and very personable, easy to talk to. the work done is perfect. thank you for the great work.

Friendly and responsive staff on first call. Promptly scheduled service and called to confirm. Justin R was polite and explained problem and recommended repair thoroughly. I was kept informed at every step of procedure.
Justin R.
Nothing but good things to say about the service I've received from the crew at Tim Ferguson,always courteous and able to explain cost and procedure.

Stephen came out on a call on New Year’s Day and was extremely helpful. Fixed our heat right away so we could enjoy the bowl games in comfort!
Stephen E.
Stephen E. just left our house and we're already enjoying the rising temperature! He diagnosed the issue quickly and fixed it even quicker. A nice guy who cares about his job. Thanks!
Stephen E.
I called in the Morning to report a leak outside, Larry Franklin showed up right on time..extremely courteous , and professional. Larry located the leak along side of the house dug out around the broken pipe and fixed it and put the yard back just like was. I give the service high marks and praise, if I need the service of another plumber I will call Ferguson`s first!

Great service & Technition was very thorough of what we needed very nice.

Great service tech Jeremiah, will call you guys again for sure

Patricia was very professional and knowledgeable, and very courteous in answering all of my questions about my system. I was very impressed with how quickly Tim F******* was able to send an excellent technician out on the same day that my heating system quit working. I would recommend Patricia and Tim F******* to anyone needing their heating and air system fixed.
Patricia H.
Mike R. repaired our kitchen sink plumbing that develop a significant leak earlier in the day. The Tim Ferguson team dispatched a service person within a few hours. Mike R. was very prompt, professional, courteous, and knowledgeable while making the repair. Service for this repair was excellent. We will not hesitate in calling Tim Ferguson plumbing in the future.
Mike R.
Stephen E not only did a fabulous job, but did so in a very timely manner with the utmost courtesy to my team and their work requirements. Our work day was not disrupted in the least way. I've kept his card for any future needs.
Stephen E.
Same day response and excellent service from Justin R.
Justin R.
Shaun came to our house early on a Saturday in below freezing weather and quickly diagnosed and repaired our heating unit. He was courteous and professional and he explained thoroughly what had happened and how he fixed it. I would highly recommend him.
Shaun B.
Shaun did an excellent job installing air quality and dehumidification addition to our heat and air system. He was very professional and went above and beyond what we expected. The sheet metal work by Justin was first quality. Even though this was a pricey install, the quality of the installation is quite apparent. Thank you guys for caring enough to recommend and give us the best!! I think it's a great upgrade to what we had.
Shaun B.
Stephen E. "diagnosed" our sick heating unit and replaced the thermostat. He went above and beyond to make sure that we were satisfied. He was thorough, professional, and efficient, but not rushed. We always know that we can trust the employees at Tim Ferguson to be honest and to do what we need, nothing more and certainly nothing less. We appreciate this business!
Stephen E.
Excellent service by Patricia H. Knowledgeable, friendly and competent. Would recommend this company to family and friends,
Patricia H.
We had a leaky faucet and he explained why it could not be repaired and offered one from the company or we could purchase one. his service was excellent and he followed up on a complete plumbing inspection. We would like to have him as our plumber each time a service is needed. We are pleased that you hire such qualified service providers.

Stephen was very courteous and informative about what he was doing to our heating unit. He was very efficient in repairing our unit, Justin, who was at our home first, was very clear about what was wrong with our unit and how much it would cost to replace. The Tim Ferguson company has always done right by us We have recommended them to quite a few of our friends. Roxanne N*********
Stephen E.
Justin had to climb under the house and it's a tight squeeze and Bless his heart, he came out looking like he had been in a dirt fight!! But he never complained and worked so hard!!

If you need plumbing, electrical or heat and air work, these are the people to call!! Absolutely the best crew around!! Courteous, knowledgeable, friendly, professional, hard working. They checked in on me during the process and Larry came by on his way to another job to check to see if the pressure held and came back after he finished his other job. All on his own. They will go above and beyond to help you!! I will be calling them again if we need them!!
Justin R.
Justin R. did an amazing job on fixing our toilets!! He was thourough and very helpful!
Justin R.
Very satisfied.

Jeremiah L. was a great help in fixing my plumbing problem!! He was professional and got the problem resolved quickly!

The young men who came out to do the inspections on my Heat & Air and my plumbing this past Wednesday were exceptionally polite and professional. They answered my questions and offered good advice. Brandon and Zach inspected the H&A. Jeremy repaired a leak which could have become a disaster if it decided to break loose while I was away from home. I am very happy with the service they provided. Vickie also followed up to make sure I was satisfied with the service. Thank you Tim Ferguson for providing such great employees to represent you and your business!!!!
Zachary A., Brandon C., Jeremiah L.
Very ,professional,courteous and knowledgeable. Very thorough also. Gave good explanation of the problem and solution.

Tyler T*** did my plumbing repair. He was guided by trainer Mike R***. Tyler did an excellent job. He followed directions from Mike very well. His worked well even in a very small space! He explained my bill to me very clearly. Job well done!
Mike R.
Mike Rich is a very skilled Plumber. He explained clearly the solution to my problem, answered all my questions, and was very patient. He was training Tyler and was very patient with him as well. He made sure all the work was completed before they left. I am very satisfied with their work. Problems solved!

Chas Hudgins came by and did a service check he was very nice helpful and knowledgeable
Chad H.
Stephen and his assistant were very polite, informative, and helpful on their service visit to my house.

Shawn was exceptional and extremely industrious in performing his job. He went way beyond the extra mile to solve our problem! Thanxs to all of you...........


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