Brian S. Reviews

Nate McClellan
Brian S.

* Total number of reviews and star-ratings are based on data collected during the time period Thousand Oaks Plumbing, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.
Thank you Scott, Matt Luca and even Larry I had a slab leak you fixed that and corrected another leak that could have caused major problems and replaced the 20+ year old water heater. You did all of the work in 2 days Left everything clean. Professional courteous knowledgeable.. Thank you (See More)
5/14/2020
 
Brian S and Chris D were the best! Brian found the leak and then Brian and Chris got to work and fixed it and I am so grateful. They were both so nice and professional and they cleaned up. The best! (See More)
1/25/2019
 
Brain was right on time and very helpful in explaining what needed to be done. The two men that did the plumbing were thorough and very good. I was pleased how quickly it all got done. (See More)
1/22/2019
 
Brian was very professional, he came to my house and described what needed to be done and then proceeded to do the work. I was very happy with the work that was done. (See More)
1/21/2019
 
Had a water leak on a Sat. morning. Called TO Plumbing. Monique handled my call courteously & promptly. She later called back to confirm when the plumber was en route. Brian S arrived within the given window of time & was very friendly & professional. He took the time to explain the situation, how to fix & why. Thank you TO Plumbing, Monique & Brian S. Excellent communication. Friendly and Professional Service. Excellent work. (See More)
1/08/2019
 
Thank for you for excellent, prompt & professional service & work. Brian was friendly, pleasant & professional. Thank you! (See More)
1/08/2019
 
Great service and very knowledgeable. (See More)
1/07/2019
 
expert and professional - 5 star service from Brian - (See More)
1/05/2019
 
Brian from T.O. Plumbing - we had a problem with the under sink (kitchen) drain line leaking. Brian showed up (same day service!) and did a quick look see - he explained what he was going to do and the cost. we agreed and a little later the job was completed perfectly - can't say enough about Brian's personality and professionalism - we have some history with T.O. Plumbing and every experience has been five star - (See More)
1/05/2019
 
Brian was great. Very competent and very helpful. Would definitely recommend (See More)
12/04/2018
 
My experience with TO Plumbing was very positive— prompt and courteous same-day service to repair a slow drip in my electric water heater. I was able to schedule a same day appointment, got a “heads up” phone call that the technician was on his way, and Brian arrived promptly. He was friendly and courteous, explained the problem and several options with cost estimates. He then proceeded to make the repair and was done within a relatively short time. Reasonable, friendly, and prompt. I will certainly call your company again for any future plumbing concerns. (See More)
11/27/2018
 
We really appreciated the quick response agne honest opinions on service options. (See More)
10/29/2018
 
Great service and friendly staff! Gave an honest assessment of the options and stayed after the repair to confirm everything was working as expected. (See More)
10/29/2018
 
Friendly service and staff. Price quotes are way to high, almost insulting. (See More)
10/14/2018
 
This is my second time working with you. I've been very satisfied with all aspects of the work that's been done. (See More)
10/11/2018
 
Brian arrived on time and was very professional. He explained everything clearly and gave a detailed estimate before any work was completed. This is my second experience with Thousand Oaks Plumbing. I've been impressed both times with their reasonable prices, quick response and on time, and work done well. I have my go to plumbing services with TO Plumbing. (See More)
10/11/2018
 
Brian was professional and knowledgeable about our plumbing issues. The work was performed fairly and with skill. It was a pleasure doing business. (See More)
9/19/2018
 
Brian was great. He was professional, timely, knowledgeable, and answered all my questions. The service he provided was great, however, I feel it was very pricey. He ordered a part for me, free of charge from the hot water heater: Rheem, but 205.00 to come back and put it in ( a 15 min. job). I want to get paid like that!! (See More)
9/06/2018
 
Brian was very efficient, on time and knowledgeable about my water problem. I appreciated his opinion and would highly recommend his expertise. Thank You-Cheryl Keller (See More)
7/12/2018
 
Did a great job with replacing all of the plumbing throughout my house. They were professional, clean and straight forward about all the work that needed to be done and very honest when there were unforeseen delays. They were very patient and addressed all of my needs, Brian made sure I was happy every step of the way, even though I am a very picky customer! Would highly recommend. (See More)
5/13/2018
 
I left a positive review on the BBB site. (See More)
4/27/2018
 
Brian, of Thousand Oaks Plumbing, did a great job. He was efficient, pleasant and knowledgeable. I will definitely be a returning customer. (See More)
4/27/2018
 
Brian did an excellent job, including improving the existing system. Definitely would recommend him to your other customers. (See More)
4/13/2018
 
Brian was great coming out an estimating the job. Unfortunately the prices were almost double what other contractors gave us. (See More)
4/07/2018
 
Briana came out to fix a problem I had with my tankless water heater. He was very nice and I was so grateful to have him there same day so I didn’t have to go the whole week d without hot water! Thanks! (See More)
4/06/2018
 
Brian was amazing!! I never leave reviews but I just had to this time. During the initial inspection, he was so open-minded and solutions-oriented in how he approached the installation issue I needed help with. He really listened to me and what I needed. On the day of the installation, he showed up early since he knew I had to get to work in a few hours time and he worked tirelessly to get the job done. He definitely went above and beyond in every sense. I am so happy with the job and will always recommend TO plumbing to anyone else because of Brian. THANK YOU! (See More)
4/03/2018
 
Excellent. Would recommend this company. Prompt and courteous. (See More)
3/07/2018
 
Brian came out as scheduled and was very professional yet very friendly. (See More)
2/22/2018
 
THousand Oaks Plmbing was great. They were accomidating with the appointment date and time, they showed up on time and called 20 minutes before they were going to arrive. Brian was extremely nice and informative, offered me many suggestions and alternative options to my situation. I have not done the job yet, as I have only received an estimate, but so far they are on the top of my list. (See More)
2/12/2018
 
Very disappointed that no one has called me back. Was quoted a price higher than work previously done on the exact same area (See More)
2/09/2018
 
I had a leak which caused flooding and damage to walls and floors. It turns out there was asbestos in the walls and under the floors so I had to deal with labs, abatement companies, a mitigation company, a flooring company, a painter, etc. Didn't want to do all that again when the next old pipe gave way so I had the whole house repiped. Brian at T.O. Plumbing gave me a good price compared to other estimates I received. He showed up every time as promised and did the whole job in 2 days, including a new water heater. He was very knowledgeable and professional. I am very happy with T.O. Plumbing and would highly recommend them. (See More)
1/31/2018
 
I had several foundation leaks and they were able to fix them all quickly. They explained everything up front and came in below their estimate. Thanks a lot T.O. Plumbing! (See More)
1/25/2018
 
Brian came out to fix a sump pump that wasn't working right. He was super nice and very professional. (See More)
1/18/2018
 
Brian, Matt and Chris recently helped resolve several plumbing issues with a house we recently purchased. They did an outstanding job and whenever we have another plumbing issue because someday we will, TO Plumbing will be the first ones we call. Thanks guys!! (See More)
12/22/2017
 
Initially Brad provided a quote to replace a small sprinkler water valve at the back of the house but ran into difficulty with the PVC piping. Brian came over the following Monday and determined he could mate up to the PVC with an additional plastic fitting and finished the job with no further difficulty. (See More)
12/14/2017
 
excellent service (See More)
12/13/2017
 
Great service, no wait, good advice (See More)
12/05/2017
 
Would definitely recommend and use in the future! (See More)
12/01/2017
 
Brian S. with Thousand Oaks plumbing was unbelievable!!! I give him 10 out of 5 stars. Professional, friendly, quick, thorough and honest. I will use no other plumbing service than TO plumbing! (See More)
11/21/2017
 
Brian was very kind and helpful. He was very knowledgeable and offered different options. Our service was after hours and he was able to do a job well done.Thank you for your hard work Brian !! (See More)
11/06/2017
 
There was a leak from the upstairs bathroom, which went to the downstairs bathroom directly below. We called TO Plumbing on Sunday, (someone answered the phone as opposed to having to leave a message) to schedule an appointment and informed them it was not an emergency. We received a call back the same day to schedule the work for first thing Monday morning. We have used TO Plumbing a few times before. This time Brian and Ramiro did the work. They were punctual, friendly, explained everything clearly, and cleaned up both bathrooms after the repairs had been done. We highly recommend TO Plumbing. (See More)
10/27/2017
 
Thousand Oaks Plumbing is great. We had a slab leak and called Thousand Oaks Plumbing to get an estimate and then have the repair done. I like that they had a very responsive customer service team that called me back quickly to set-up the appointment as well as calling to let me know when the plumber was on the way. Milo did a great job fixing our slab leak and finding the most efficient and least invasive way to re-route our hot water pipe. Brian was great to work with when giving me the quote and supervising the project. He even invoiced me for a much lower amount since the job didn't take as long as he originally thought. I definitely appreciated that. They are very honest and care about doing the best job for their customers. I would definitely use them again. (See More)
10/16/2017
 
Always wonderful service and everyone that works with TO Plumbing is top notch in every way, (See More)
10/14/2017
 
Brian was very helpful and quick to provide a quote. (See More)
10/13/2017
 
This was my first time using Thousand Oaks Plumbing and I couldn't believe how quickly and professionally they responded to my request for an estimate! If this is how they regularly do business, then I'm sold! Not only did they come out when promised, but they emailed me ahead of time to know who to expect. They also were able to come out earlier than anticipated and called beforehand to see if that would work for my schedule. Brian came when he said he would, was able to look at the problem I had and give me an estimate for repair within the hour. As a small business, I have found it very difficult to find reliable contractors, but Thousand Oaks Plumbing was a breath of fresh air! I'm truly looking forward to doing business with them and even though I hope that I don't have future plumbing issues, if I do I will call them first. Thank you Brian and the whole team at Thousand Oaks Plumbing. (See More)
10/05/2017
 
Excellent customer service and work! Our go-to plumber from now on! (See More)
9/24/2017
 
We would give Thousand Oaks Plumbing 10 stars if possible! We had an emergency gas leak, and are very thankful to have found these guys. The outside portion of our main gas line (which runs underneath our concrete patio) was completely shot, but Brian had a great plan to re-route it in a way where we didn't have to bust through the concrete. It was a huge job, but their entire team worked efficiently and as quickly as possible to give us a safe, working, brand-new main line. After they were finished, the crew cleaned up immaculately and left our home cleaner than it was when they arrived. We cannot recommend Thousand Oaks Plumbing highly enough. Definitely our go-to company for any and all future plumbing needs! A !!! (See More)
9/23/2017
 

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