Mike W. Reviews

Nate McClellan
Mike W.
Field Service
Message from Mike:

As Premier's head service technician, Mike is on the front line for service calls & tune-ups.

* Total number of reviews and star-ratings are based on data collected during the time period Premier HVAC Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.
Thank you Ryan, Logan, Brandon and Tryston. You guys did a great job with install, explaining the system and clean up (See More)
7/06/2022
 
no comment (See More)
1/13/2022
 
Premier recently installed a new hvac unit for us. Mike was very easy to work with and knowledgeable in helping us decide what would be best for us. The field team, especially Ryan and Draven, were so pleasant despite working on 90+ degree days in our attic. They were a wonderful crew to have in our home! (See More)
8/04/2021
 
no comment (See More)
5/06/2021
 
Our installers, Trystan and Draven did a professional installation. The system works great. We would highly recommend, and glad we chose Premier. Thank You Premier Jay Byers (See More)
6/11/2020
 
Thanks so much for great installation yesterday by Garret and Jake. They took there time and cleaned up well and where courteous and nice with answering questions and explaining system. I would recommend to friends and family. Happy Holidays and thanks for quick response, appointments and scheduling. Mike also excellent job. (See More)
11/27/2018
 
We woke up on a cold morning to a broken motor on our heat pump. Mike was able to come out for a same day repair on a Friday, making sure we had heat for the weekend. Friendly, same day service with reasonable prices. Would absolutely recommend them! (See More)
10/26/2018
 
The Premier team recently installed a full house Central HVAC system in my 55 year old house. They were one of 6 estimates I had received over the past year. I selected them because of their reputation for installation expertise and my confidence in their follow up support for years to come. Doing a retrofit like this into an older home, I feared some unexpected surprises. But they anticipated all of those, and know how to steer around them ! The entire team were so professional, respectful of my home, and very thorough. And all of this being done in an attic with a 120 degree temp. (Love those hot September days ) I read many times, that the most important part of an AC upgrade like this, is the installation team. That will make or break the success of a project. And this team helped me to realize this is so true ! I would recommend Premier to anyone, without hesitation ! (See More)
9/19/2018
 
Mike was at my house within 15 minutes of calling Premier HVAC. He knew exactly what was wrong and had my AC back up and running in no time! Price was very fair as well. Will def call them in the future! (See More)
9/04/2018
 
Mike, Ryan and Trystan all did a thorough, professional job. We are very happy with the results and have recommended Premier HVAC to our neighbors. (See More)
8/30/2018
 
Very professional throughout the entire process. They provided multiple options for me to choose from explaining the pro and cons of each option. The install team did a great job, completing the entire job in timely manner. (See More)
8/19/2018
 
Prompt, Courteous, Professional, Clean-Cut, Knowledgeable, Friendly. (See More)
6/07/2018
 
My husband wasn't to happy, said your company was way to high! (See More)
6/01/2018
 
Mike and Jake were very prompt and had our part installed in no time. (See More)
5/28/2018
 
Service man named Mike came out to service and check air conditioner units and I was totally impressed with service..Would recommend Mark. Very polite and very through. (See More)
5/24/2018
 
I call and received same day service! They were actually early and called before they came. They fixed my problem, and went above and beyond to make sure all the components of my system were working to peak performance. They also educated me on filters and how my current filter was making my system work harder. Thanks to both guys for great job! Your magnet is on my unit!! (See More)
5/23/2018
 
Wonderful group of people. Just got a new heat pump unit installed. 3 guys here all day. They worked there tails off installing our unit. Very friendly. Super hot day. Never once complained. Very respectful of outside and inside surroundings. Technical issues when done. Stayed to see everything was done properly. Great guys. (See More)
5/21/2018
 
Very professional, friendly, and reliable guys! The lady who answered the phone was also very friendly and helpful! I was surprised when I left a message on their voicemail early in the morning before they were open and they got the message and were prepared for an extra thing to do when they showed up. They were very knowledgeable and were sure to tell me to get my system checked next year before the 5 year warranty expires, that was very much appreciated because I was totally unaware of this. They were very quick to fit me into their schedule and they did not rush through, they gave me all of their attention and spent quality time informing me and educating me. I am beyond pleased with this company and will definitely use them and refer them to family and friends. (See More)
5/18/2018
 
Mike provided get service. He seemed very knowledgeable; and he was very thorough. Great, friendly service. Highly recommended (See More)
5/18/2018
 
Mike and Aric provided prompt and professional services recently on my furnace and thermostat. Thank you guys!! (See More)
5/07/2018
 
Mike W. did a great job. He fixed the problem and explained clearly what he was doing. I will call Premier again. Thank you! (See More)
4/18/2018
 
Excellent in everyway. (See More)
2/10/2018
 
Just want to give a good recommendation for Mike. He arrived one hour after my call and went right to work. He was professional and knowledgeable. Thank you Mike, my house is now warm. (See More)
1/04/2018
 
Mike did an excellent job repairing our heat pump. (See More)
1/01/2018
 
We called Premier after experiencing shoddy HVAC installation and after installation service that was performed with little explanation. Premier was professional from communication with Kelli to Mike's service call. Mike explained our issues and options very clearly and treated us fairly with the cost. He explained issues that impacted efficiency as well as those that could be a safety risk. It can be intimidating to try to understand the ins and outs of HVAC when your knowledge is limited, so I find it to be very important that a technician explains in common language. Mike has this ability and it is appreciated. (See More)
11/13/2017
 
Contacted Premier to go over my HVAC system installed 2006 for a complete go over & any needed ajustments esp. to check when heat pump used or gas furnace for best efficiency. Was very pleased with the knowledgeable techs and the work done by them. (See More)
10/20/2017
 
Air Conditioner stopped working in the middle of the night, waking us up when the bedroom became too warm to sleep. I found Premier HVAC Services online and called them first thing next morning. Receptionist was great, friendly and helpful, told us someone would be at our house at Noon. About 10am, Mike showed up, 2 hours early. He immediately started checking out our Central Air system in the basement, identified the problem (improper configuration/setup of the fairly new Air System), made a fix, cutting one of the drain pipes to shorten it, reassembling it, drained the condensation tray of water, dried out the water sensor switch. The air conditioner started working again and has been fine since. Mike was polite, communicative, informative and thoroughly professional. We were impressed with Mike and Premier and now have an annual maintenance contract with them. (See More)
8/18/2017
 
Air Conditioner stopped working in the middle of the night, waking us up when the bedroom became too warm to sleep. I found Premier HVAC Services online and called them first thing next morning. Receptionist was great, friendly and helpful, told us someone would be at our house at Noon. About 10am, Mike showed up, 2 hours early. He immediately started checking out our Central Air system in the basement, identified the problem (improper configuration/setup of the fairly new Air System), made a fix, cutting one of the drain pipes to shorten it, reassembling it, drained the condensation tray of water, dried out the water sensor switch. The air conditioner started working again and has been fine since. Mike was polite, communicative, informative and thoroughly professional. We were impressed with Mike and Premier and now have an annual maintenance contract with them. (See More)
8/18/2017
 
Our air conditioning broke in the office. They came out the same day and fixed our issue. Very pleasant technician. (See More)
8/02/2017
 
Mike/Aric were very professional and knowledgeable to service our ac unit if I need service in the future will not hesitate to call upon you (See More)
7/26/2017
 
On 5 July 2017 @ 9:00 AM, I was scheduled to have a new HVAC system installed and at the exact time of my scheduled appointment, the servicemen (Mike/Aric) arrived at my door as promised. They began working on the installation and were very professional at doing everything necessary to get the installation done without any problems. The weather was rainy at times during the progress of their efforts to get the job done and due to the weather, they did an excellent job on keeping messy areas to a minimum by using a drop cloth in the laundry area and was able to install the outdoor unit by popping up a tarp canopy and finalizing with the outdoor unit in under 4 hours (which included clean up and installing a new thermostat not ordered prior to service call). I greatly appreciate how these servicemen did a professional installation for me and if additional service or repairs are needed, I would call on Premier HVAC Services before any other company. Thanks (See More)
7/05/2017
 
In January 2017 my oil heating system stopped working. I called Premier HVAC Services, and Mike Witmer scheduled a service visit that day. Mike assessed the situation and gave me several furnace options. Because my furnace was over 30 years old, I decided to do a new furnace install. Mike ordered my new furnace and setup the install for me. Ryan and Garrett, from the Premier HVAC Service team performed my furnace install. The install only took a few hours and there wasn't a mess to clean up afterwards. After they left, I inspected their work and my new furnace looked great and my furnace area has never been cleaner. Thanks guys for being so efficient and clean. Just recently, Mike Witmer returned to my house to optimize my air conditioning unit. This was a free service that was included with my furnace install. Thanks to all of the Premier HVAC Service team! (See More)
7/01/2017
 
I scheduled Premier to a do a tuneup to my air-conditioner unit. They were able to get to me in a timely manner. Mike was very particular about his work and made sure to keep the area he was working in very clean. I was eligible for a few rebates which he made me aware of which was great. My A/C has been working great ever since. (See More)
6/29/2017
 
Very professional team. On time, worked hard, very clean installation. Super happy we chose Premier HVAC Services and will recommend to others! (See More)
6/07/2017
 
Emailed for service after business hour. Received response early next morning. Tech arrived shortly after. Mike was quick to find and correct the problem! (See More)
5/25/2017
 
This company is outstanding. I was very impressed with how professional they were. The provided friendly, knowledgeable and prompt service. Kelli made sure to follow up with me on my scheduled estimate and install times so we never forgot. She also helped me through every step of the financing part of my install. Mike and Ryan came to our home to do our install and they worked very hard and were so polite. They cleaned up everything when they were finished and they were happy to answer all our questions. I definitely recommend this company for your HVAC needs. Our new unit is wonderful and efficient. We are very pleased with their service. (See More)
5/24/2017
 
He total control of the job....had time to answer questions for system upgrade. (See More)
5/21/2017
 
Great service! Mike and Aric did maintenance on a unit and installed another unit for us. Efficient and kind. Very knowledgeable. Would highly recommend! (See More)
5/17/2017
 
We just wanted to say how wonderful Mike was in giving us explanation of services, honesty, and professionalism. He did a great job and we were very satisfied! ***Also, please know that the reason we went with your company was solely due to your secretary... Kelli. She was so kind and professional that she alone (as our first contact) was the reason we went with you all over other businesses!!! I called several and their secretaries turned me off. Give Kelli a raise!!! (See More)
5/02/2017
 

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