Michael W.
Service Pro
Message from Michael:
Michael is a good listener and has a knack for finding simple solutions to complicated projects.
* Total number of reviews and star-ratings are based on
data collected during the time period Pratt Plumbing has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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Michael is a Pro! Fast, efficient, thorough. Great clean up. Kept us informed and very pleasant personality. Good pricing for a big job. Pratt Plumbing has treated us well for years, through two different owners. Andrea, the receptionist, makes us feel comfortable throughout the process. Thanks to each of you. (See More)
12/15/2022 |
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I had been dealing with tree roots and plumbing issues for months. After 2 different plumbers dropped the ball on getting anything done, Pratt showed up to save the day! They were punctual, professional, informative and kind. Michael did an amazing job and I'm so happy to have a functioning bathroom sink again! Highly recommend! (See More)
12/06/2022 |
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no comment (See More)
4/06/2022 |
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This was our first experience with Pratt Plumbing having been referred to them by our longtime former plumbing firm. Michael was very professional and knowledgeable in his assignment of repairing three faucets and diagnosing an issue with a shower that will require additional attention. He also inspected plumbing underneath our home by going into the crawl space. We will certainly use Pratt Plumbing and Michael in the future as the need arises. (See More)
2/25/2022 |
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Mike Webb. Very personable and professional. Did a great job. When Mamas washing machine backs up better call Mike at Pratt Plumbing. Drain cleaned and now everyone’s happy. Thanks Mike. (See More)
12/22/2021 |
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Michael with Pratt plumbing was competent, friendly and reasonably priced. Seems like a super dude out there treating people right and practicing his trade. Will use them again for sure. (See More)
12/21/2021 |
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Back in November of 2020 I had Pratt install a very expensive new Kitchen sink and faucet I was NOT happy with the way it was installed as it was crooked in the counter cutout and did not fit flush down on the counter. So I called to have them reset it and straighten up the installation, which they did gladly. I even agreed to pay for the cost since it had been so long. The technician Michael was great to work with. He got it squared in the counter cutout and flush against the counter top. To my surprise Pratt covered all the expenses of the reinstalled sink under warranty! GREAT COMPANY TO WORK WITH. I use them for ALL my plumbing needs! (See More)
9/19/2021 |
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Pratt Plumbing is one of the most curteous, professional and efficient businesses I have dealt with. They have always been friendly on the phone and in person. Their prices are competetive and they know what they're doing. The Technician that has worked for us, Michael has been friendly, knowledgeable and focused. He communicates well and always kept me informed of his progress or any bumps encountered when performing the job. Over all I would highly recommend Pratt Plumbing for any plumbing problems big or small. (See More)
8/31/2021 |
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Extremely professional and friendly. (See More)
8/25/2021 |
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After a sudden leak appeared, Pratt sent Michael right out. After fixing that issue. He quickly solved another. (See More)
8/07/2021 |
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I cannot say enough nice things about Pratt Plumbing. They have ALWAYS been very responsive whenever i have needed a good plumber.
Did I say “good”? That’s the understatement of the Century. The owner, John Esler, had an amazing knack for hiring and keeping the best people I have ever been fortunate enough to be able to call on when I needed help with ANY plumbing issue.
I believe, at one time or another, I’ve had everyone of his people out to my home, except their receptionist/scheduler/secretary/girl Friday, Andrea…and she’s welcome anytime John will unshackle her from her desk!
All of his plumbers show up clean and neatly dressed with coverings on their shoes so as to not dirty up our house, they diagnose the problem very quickly and are always polite and businesslike.
And Pratt Plumbing’s rates are always fair and reasonable.
Amarillo is, in general, and I, specifically, am lucky as all get out to be able to call on the very best plumbing company in town.
I highly recommend them. You won’t be sorry I did.
Bob Bell (See More)
8/02/2021 |
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Michael did an outstanding job today! (See More)
7/26/2021 |
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They know their work and they are courteous and professional. (See More)
7/09/2021 |
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My dealings with Michael @ Pratt Plumbing. I have had work done 5 times now with Pratt and have been more than pleased every time. I had 3 different jobs on my last call and all of them were done to my satisfaction. Pipes under house to switched to PVC, had a new toilet installed, and got a shower working again. I appreciate Michael’s knowledge base and competency in all the repairs he has done with my household plumbing. You won’t regret hiring Pratt Plumbing for all your plumbing needs!! (See More)
7/01/2021 |
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prompt, fast service! Michael was polite and extremely professional! and the office manager, Andrea, is the best!!!! (See More)
6/22/2021 |
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Michael is a professional. Great job! (See More)
6/17/2021 |
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Michael came out to diagnose some under house issues. Always professional and explains what needs to be done very clearly and always happy to answer even my most ignorant questions. Very happy with the staff at Pratt’s!! (See More)
5/27/2021 |
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Very pleased with the water heater replacement. They were professional , competent and fairly priced. I will use Pratt Plumbing again for any future plumbing needs. (See More)
4/27/2021 |
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Michael is knowledgeable, efficient and professional. (See More)
2/17/2021 |
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Very, very pleased. Michael did a great job and the cost was very reasonable. (See More)
2/11/2021 |
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I manage a condominium complex, Micheal has come out a few times and done some work for us here. He has always been professional and courteous his work has always been above standard with excellent outcome.
Thank you Micheal for your work. (See More)
10/20/2020 |
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Michael was very friendly, courteous, and knowledgeable and responded to all my questions. Would gladly recommend him and hope to work with him again for future plumbing needs! (See More)
9/22/2020 |
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Excellent service. Pleasant, professional, left the area clean. Michael and Mark installed my new water heater and I am very happy with the results. Return customer. I highly recommend Pratt Plumbing. (See More)
8/28/2020 |
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Prompt, professional, efficient. (See More)
8/12/2020 |
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Great service! Arrived when scheduled, fixed my issue timely and provided helpful feedback/instruction to avoid future issues. Friendly and professional. Thank you! (See More)
8/12/2020 |
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The service men were very polite and friendly. The job they did is excellent! I love my new toilet and I’m so happy they fixed my other toilet that was leaking by replacing the gasket. I could’nt be happier! (See More)
8/07/2020 |
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(no comments) (See More)
8/04/2020 |
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I have always been impressed by the fact that, no matter when I call or what plumbing problem I'm having, the folks at Pratt Plumbing get to me without any unnecessary delay and always do superior work. Michael was my technician today and he was quick, efficient and very capable. Just the kind of man you want working for you! My very heartfelt thanx to all the folks at Pratt Plumbing. They are, indeed, the best! (See More)
7/17/2020 |
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Michael was very courteous and knowledgeable about his work. He did a great job! Thanks (See More)
4/02/2020 |
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Michael gave me another option to fix the problem but I took his best option and he was very professional while doing the repair that I needed. I am very happy with the job he did. Thank you (See More)
3/30/2020 |
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I had a leak under my shower in the concrete slab...not an easy thing to get to. I had jackhammered the concrete out to expose the copper pipes and find the leak to try and fix it myself. After doing all of that, I felt I really didn’t have the tools or the knowledge to be able to repair properly, so I went online looking for help.
Pratt’s seemed like a smaller but highly rated company with some good references. Just the type of company I like to do business with. And, the online information indicated they provide Free estimates...exactly what I needed.
It was already later in the afternoon, but upon calling them, I was told they would try to send someone over to take a look at it that day, since I had already done all the work to expose the leak.
Michael Webb was exceptional! He looked it over and gave me three different options with price estimates and possible outcome considerations. I made my choice and he showed up early the next morning and went to work. Michael was great to work with. He kept me informed and showed me the progress along the way. He had to do a little more excavation to get his power press tool in place, but it all turned out good. He got the job done for me and I was very pleased with the entire process. He even offered me the option for him to do the backfill and concrete repair work if I didn’t want to do it.
I will definitely be using and referring Pratt’s Plumbing to anyone I know needing plumbing work. They are responsive, professional, dependable and from my experience absolutely capable. (See More)
3/28/2020 |
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micheal is awesome (See More)
3/21/2020 |
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I have been a very satisfied customer of Pratt Plumbing for the five years I’ve lived in Amarillo. They are prompt, polite, honest and hardworking. The last repairman Pratt sent to my home was Mike W and he knew his craft!!! Thank you, Pratt. Thank you, Mike! (See More)
3/10/2020 |
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Michael was fantastic!! He knew what the problem was right away. So nice and considerate.
So nice that he could come and fix the problem.. (See More)
2/25/2020 |
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Michael was fantastic!! He knew what the problem was right away. So nice and considerate. So nice that he could come and fix the problem.. (See More)
2/25/2020 |
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We have used Pratt for a variety of plumbing issues, and they have always been quick to respond and very professional. They take the time to diagnose the actual cause rather than providing "standard" response/procedure. (See More)
2/25/2020 |
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Office made numerous phone calls to coordinate time of service call. Michael was very professional, easy to speak with, kept house clean. Ask for my assistance (made some of his work faster and safer). Gave ideas on long term keeping drains clear (See More)
2/14/2020 |
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He did a great job! Pratt Plumbing always does!
Thank you, (See More)
1/27/2020 |
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Good Job!! (See More)
12/16/2019 |
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No comment (See More)
10/10/2019 |
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Damon and Mike are both exceptional plumbers. And they are kind, honest and efficient to boot. (See More)
8/29/2019 |
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Had a broken drain pipe in kitchen, house was under contract to sell, had to get it fixed quickly and done right, Pratt Plumbing sent Michael to do the work and later that day he finished the job, done right, tested and with pictures to show me the problem before and after as I was out of town and could not see for myself, Great job ,fair price and did what they said...this is the way it should be, Thank-you Pratt Plumbing and thanks again Michael. (See More)
8/13/2019 |
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Jake did a fantastic job repairing my kitchen faucet and water line today!! He was so polite and very helpful. He explained everything do well. He did a completely and timely wonderful job !! Would sure recommend him again !! Thank you Jake (See More)
5/25/2018 |
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John and Michael were professional and courteous. I appreciated their arriving within an hour of calling with our problem. They got the job done quickly as well. We have used Pratt Plumbing several times over the last 3 years. Pratt Plumbing associates are a valuable asset to a home owner. Thank you so much John & Michael. I appreciate you. (See More)
4/08/2018 |
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Had to have my hot water heater replaced Andrea was great on the phone and John and Michael came in assessed what needed to be done went over the options with me and did everything they could to keep it in my budget! They did a great job and cleaned up after them selves! John is very good and knowledgeable in his job! Michael is good at his job as well very attentive to what needed to be done and will be a great plumber! Thanks y'all! (See More)
2/02/2018 |
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(See More)
1/15/2018 |
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(no comment) (See More)
12/19/2017 |
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