Dana P. Reviews

Nate McClellan
Dana P.
Installation Tech
* Total number of reviews and star-ratings are based on data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.
no comment (See More)
10/30/2020
 
Great mini split install team. On time, super nice and professional. (See More)
7/31/2020
 
Jason. Sales rep from beginning was most informative! Dana the installer is indeed an asset to your company ! (See More)
7/18/2020
 
The N.E.T.R. team was first class. Jimmy in sales designed a nice system for me and laid out all of my options with out me feeling pressured. Jerry and Dana the install team were always on time, friendly and the finished product looked great! I would rate my experience five stars with them all! (See More)
6/24/2020
 
My wife and I are pleased to report our experience with N.E.T.R's sales and install team as "best in class" in our dealings with home improvement contractors. Chip and Paul in sales gave us an information-packed two hours -- much of it answering my many questions about the proposed mini-split system. Matt and Dana installed the system in a safe, steady, organized way -- two days work. In every case where we had a choice they let us know before proceeding. Our custom house presented some difficulties which they also handled well. At about $16,000 this is one of the larger improvements we have made to our house -- money well spent. (See More)
3/17/2020
 
We called NETR to install mini splits in our modern Deck House, after seeing that they had done a similar project for another Deck House owner. Our salesman, Paul, looked over our house and came back out with Adam, the Installation manager. Adam put together an installation plan that was discreet, minimalist and got us everything we needed. So I was hopeful, going into the installation itself. Well, Jerry, Jawan & Dana, our installation techs were phenomenal. They were precise, asked questions, took great care in the quality of their work. They cleaned up after themselves every day, were friendly and polite. And we are delighted with the job they did. Jerry, as the lead tech, really crushed it. He came early one morning to help me re-hang some art they'd had to take down, he was thorough, clear and patient, I can't say enough about Jerry and his crew. (See More)
2/20/2020
 
NETR installed a complicated 4 zone (2 condenser) split heat pump system at our house. The project required beyond usual carpentry work to get all the pieces installed correctly, in the locations I wanted. The team was probably the most professional, competent, and light hearted work crew we've had at the house in 20 years. They followed the procedures they outlined when we started the project. When there was an un-expected change they sat me down, explained the required change, and why it was impossible it could have been known during the estimation stage. Change order agreed, Back to Work! My wife and I were commenting that the fact that all of the work team have worked with NETR for 5-10 years really shows. (See More)
2/17/2020
 
N.E.T.R. installed a new gas furnace in my home. I was surprised at how knowledgeable the installation team was and how responsive they were to my questions. Thank you, N.E.T.R for being so easy to work with, I recommend this company to anyone who needs heating or cooling work done in their home. (See More)
1/04/2020
 
Dana and Christian teamed up for my heat pump install. I was very pleased with their professionalism, friendliness and how swiftly they performed the job. I would totally recommend them. In fact, all my interactions with NETR were great. I felt valued but never pressured. (See More)
12/22/2019
 
Fabulous company and fabulous installation team! Could not be happier with the crew. Very thorough, efficient, and helpful. We are very happy with the install and would recommend them! (See More)
12/20/2019
 
Dana P...from N.E.T.R. JUST INSTALLED MY SECOND MINI SPLIT SYSTEM. HES SO PROFESSIONAL .,AND DID AN AWESOME JOB...I HIGHLY RECOMMEND THIS COMPANY (See More)
12/16/2019
 
Five star experience. The team of Jawon, Dana, and Ivan (here on day 1 only) just installed a five head Mitsubishi multi zone ductless system in my two-family house. Two of the three days that they were here, it was rainy and cold but they managed to keep things moving and finish the job on time in spite of the lousy weather. Each member of the team was very professional, knowledgable, courteous, and personable. They answered all my questions and provided me with instructions for operating & cleaning the interior units. Before leaving Jawon reviewed all of the paperwork with me and provided me with the form/info that I need to send to MassSave for my rebate. There was even a stamped envelope included for me to mail my rebate form. Thank you Jason, Dana, and Ivan for ensuring a smooth installation and a very positive experience. (See More)
11/20/2019
 
These two gentleman were very professional. Went right to work Kept house clean The appointment the office told me was 7am they started at 8 (See More)
10/15/2019
 
NETR team was fantastic. Two days of hard work. Everyone was competent and friendly and accommodating to change orders. Couldn't ask for better. (See More)
8/30/2019
 
OUTSTANDING, Meticulous! From the sales call with Mike, Financing with Alana, from first day of the install With Jeff , Matt and Dana..to the last day of the install, with Jeff to explain the functions of the system. Courteous, CLEAN!! I had a 2 mini spit systems installed in my 1900's home and everything was done perfectly, and neatly .. If you choose someone other than NETR your doing YOURSELF a disservice. My neighbor called me after the install for their number. To see if they would clean up the install he had done by another company a couple years ago. Because all his refrigerant lines were just hanging all over his house. He was unaware that it can be installed in a better way. Thank you for everything. (See More)
7/18/2019
 
The technicians we had were excellent - polite, professional, timely and tidy. We couldn't have asked for a smoother experience especially considering our install was fairly complex. (See More)
7/15/2019
 

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