Jawon S. Reviews

Nate McClellan
Jawon S.
Installation Tech
1 years Experience
* Total number of reviews and star-ratings are based on data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.
N.E.T.R.is a very reputable company with the finest installation techs. Jawon and Christian were awesome!!!! The install team was great in communicating the time they would arrive- and YES on time! They were very courteous and respectful in my home- and for 3 days! They worked very efficiently and cleaned after their work daily quite well. When the install was done, the operation of the system was reviewed with me by Jawon. He answered all questions and addressed any concerns I would have with moving forward using the new system. He also provided contact information for any future questions or concerns. This company has it all from a great product, excellent staff, and exceptional customer service and communications. I am pleased that I have chosen them for my split system. More to come as I use it!... (See More)
4/15/2020
 
The installation of a 2 air handler mini-split system, in a very old house with some unusual construction details went perfectly. Dana and Jawon were completely knowledgeable about the equipment being installed and also adapted the carpentry details to the house construction. In addition, they were patient in explaining an important change in what I thought would be the orientation of the outdoor unit. This took at least 3 tries on their part until I finally realized why their suggested orientation was optimal. Thanks to Dana and Jawon. (See More)
3/17/2020
 
I contacted several companies for an estimate on a split system. N.E.T.R. was my choice . Chip did the estimate and explained everything to me and he provided the estimate in less than 5 minutes. Alana handled every question I had before I decided to move forward with N.E.T.R. The day of installation Jawon,and Christian were here at the promised start time. Unfortunately I never got to meet the electrician but he was in and out before I even knew he had arrived, very impress how quickly his part of the job was completed. Jawon and Christian did an awesome job on the installation and showing me how to operate the new system. (See More)
12/27/2019
 
N.E.T.R. installed a 5-zone Mitsubishi minisplit system in our house. These guys are hard working and know their stuff. The project was also reasonably priced and was done in 3 days (plus 1 day for electrical upgrades to 200 amps). Highly recommended! (See More)
10/31/2019
 
These two gentleman were very professional. Went right to work Kept house clean The appointment the office told me was 7am they started at 8 (See More)
10/15/2019
 
He was pleasant, efficient and did a good job. (See More)
8/04/2019
 
We give Jawon S. and Jimmy five stars for the installation of the heating/cooling mini split system. Our all electric home will have reduced heating and cooling costs because of the use of the heat pump vs. resistance heating. We are thrilled with the whisper quiet units and their streamlined look blending seamlessly in each room. The exterior piping matches well with our house trim and the heat pumps are not obtrusive. Jawon S. and Jimmy were the ultimate professionals. They were knowledgeable answering all of our questions about the installation and product operation in detail. They were skilled technicians, tackling a big project in three days. Whether working inside or outside the house you barely knew the were around, being the polite, respectful, helpful and quiet experts that they were. The worksite was orderly at the end of each day and absolutely no cleanup was necessary by us. We recommend N.E.T.R. INC. and in particular Jawon S. and Jimmy without hesitation. (See More)
7/12/2019
 
From start to finish NETR was professional, quick and efficient. Jimmy, the sales rep, was extremely thorough and understanding when it came to my difficult situation. He found the best options for the right cost and proper placement for install. The install technicians were friendly, clean and clear from the second they arrived to the minute they left. I am 100% happy and would highly recommend NETR! (See More)
7/11/2019
 
We worked with N.E.T.R. to install ductless AC (mini-splits) in four areas of our 100-year-old house. We were very impressed by Jerry, Jason and Ivan's professionalism, speed and efficiency (even during a day of heavy rain), and by how neat and clean the work area was when they were finished. During the site visit and estimating process, Chip was also very knowledgeable and responsive. N.E.T.R. wasn't the cheapest vendor we interviewed, but they inspired a lot of confidence throughout the process. We were impressed by their knowledge and ability to problem-solve. We're glad we chose them. (See More)
6/15/2019
 
When it finally all happened after some unexpected delays on our part to get necessary electrical service upgrades, the NETR crew was on time, intelligent, considerate, and paid attention to details. Perfectly professional and with a camaraderie that could only be there if they all trust each other's competence; led by Jeff D., the 3 - 4 man crew managed to get everything done in the allotted three day installation window with time to spare. And left us with no mess to clean up other than a little plaster dust that the subcontractor electrician (otherwise neat & tidy) left behind. Seriously, I wouldn't hesitate to recommend the crew, the subcontractor electrician, and NETR office team backing them up -- all very organized and competent -- right down to the detail of asking me for an honest review! Since they were all nice enough to deserve some praise, here it is. (See More)
5/21/2019
 
NETR did a great job installing our ductless A/C units - they worked with us to design the installation and double-checked that all units were in a place we would be happy with. Installation was smooth and easy and we appreciated the brief tutorial at the end on the unit function/maintenance/remote control use. (See More)
5/12/2019
 
Cameon time and completed early! Even gave love to our dog Thank you (See More)
4/23/2019
 
From the start Jimmy was a great help showing what kind of product was best for my household, and walked me through the entire process. When it came to the install Jerry and Jawson were professional and knowledgeable about the products and did a great job. I would highly recommend them to anyone interested in a mini split unit. (See More)
4/16/2019
 
We were very impressed with Jawon & Jerry. Polite, professional. and friendly. The installation was clean and well executed. They consulted with me of the place of installation on the wall and outside.One comment abouit installation of the exterior compressor-I chose the spot so that was my decision, but i did not realize in advance the actual size/visual of it with the big white feed tubes/ It would be helpful to have images of the installation as I might have placed it a little differently on installation as i might have placed it a little differently. (See More)
4/11/2019
 
Every member of the team was professional, courteous ,and responsive to our questions and concerns. From the beginning , it was evident we were working with a thoroughly reliable company. We received a same-day quote and an installation the following week. At our home, they arrived on time and worked efficiently. They explained everything as they went along and took great care to clean up any debris. At the end of the process, they tried out each unit and we were shown how to use the remotes . We couldn't be more pleased and would highly recommend N.E.T.R. (See More)
3/29/2019
 
Just wanted to let you know that the installation of the split system today went very smoothly. Brian, Jawan, and Derek were all great to work with and talk to, as well as their very knowledgeable about the system and it's controls. Work was quick, clean, and they worked great as a team. (See More)
3/26/2019
 
We checked with several companies prior to making our choice and found NETR was the most informative. Your Salesman, Jimmy and two installers, Ivan & Jawon & the electrican who came, were all knowledgebale and polite (See More)
3/25/2019
 
Excellent team, excellent installation work, fast, efficient, quality (See More)
3/01/2019
 
Extremely pleased with the salesman and installers. Very professional. (See More)
2/13/2019
 
Jawon & Cesar were hard workersand professional. I think the units are a little expensive but hope when the summer comes they will be worth it. (See More)
1/30/2019
 
I had a wonderful experience with this team. They were very professional. James spent a great deal of time reviewing our options. Christian and Jason patiently explained every step in the installation process. I would highly recommend this team and N.E.T.R.Inc. (See More)
1/19/2019
 
Cesar and Jason were polite, knowledgeable and hard workers. I would highly recommend them. Roberta (See More)
1/16/2019
 
I'm not familiar with thetechnology or comparative price, but I was very happy with the crew, including how polite and kind they were. Our house is very busy and they worked around us. (See More)
1/08/2019
 
Very happy with the installation process of heat pumps... The crew was very polite and friendly, they communicated clearly, and they worked around our crazy/busy/cluttered house, leaving it cleaner than they found it. I hope that the pumps will work out well as our heating/cooling system for our 1000 square foot home. (See More)
12/14/2018
 
Installers were courteous and efficient. It was easy having them in our house (See More)
11/27/2018
 
Although we started later than the expected time because of miss communication between company & service men, Brian the electrician & Juwan the installer could not have been nicer or more efficient. They were very pleasant to deal with & the clean up was superb. Would not hesitate recommending this company to anyone . Paul V.was very knowledgeable & answered all our questions . Thanks to all of them. (See More)
11/26/2018
 
I want to thank, beginning with Paul, and then the installation team of Ivan and Jawon for installing my new ductless heat/air conditioning system. They were courteous, prompt, responsive and professional. Oh yes, and patient with showing me how the system works after everything was cleaned up and ready to go. (See More)
11/05/2018
 
We recently had N.E.T.R come and install our new air conditioners in our home. Ivan and Jawon were polite and very professional. We were very happy with their hard work and making sure the job was done right despite some minor hiccups with the install that was out of their control. They did everything in their power to make sure we got everything working the way it was supposed to and in a timely manner. Thank you for all your hard work! (See More)
10/12/2018
 
Jerry and his team arrived on 9/4/18 ready to go. Jerry knew all the details and I hardly needed to be there which was great. I appreciated the time they took to set up their work area protection. The place was spotless wheni got home. The whole install was really quick and painless. Jerry and his crew has a great attitude and a "get-to work" work ethic. Kudos to Jerry and his crew (See More)
9/27/2018
 
Excellent Job. Thank you Jawon. (See More)
9/06/2018
 
Excellent experience end to end. Paul did a great job hearing what we wanted and finding the right solution, explaining options, and following up. Jawon and Christian (and the electricians Steve and Alan) did a first rate job and were all a pleasure to work with. It’s only day one with the new system but, so, far, I can not find anything to improve upon. These guys are first rate! (See More)
8/31/2018
 
Jawon was prompt, professional and did a great job with my install. After the install, he walked me through the system and gave me some tips for use. I would definitely use NETR (and hopefully get Jawon) again in the future. (See More)
8/10/2018
 
Jeff & Jawon did a great job following through on the plans developed by Chip during the proposal process. They were competent, knowledgeable, efficient and prompt. We are very happy with the installation. (See More)
7/11/2018
 
Ryan & Jawon were great!They did goo work and offered suggestions forthe best placement of units. They worked efficiently and left the place clean when finished. (See More)
7/02/2018
 
The guys were pleasant and courteous. They did all the work as was previously promised. They finished ahead of time and cleaned up after themselves. I'd recommend them to anyone. (See More)
6/28/2018
 
Great team. Chip in sales is very knowledgable and provided quotes for multiple configurations of the AC system. Ivan and Jawon very good as installation techs. They were neat, respectful of my property and did a great job keeping things neat and clean. The installation was accomplished faster than planned and is a job very well done. Ivan and Jawon are very polite, took time to answer all my questions and were happy to let me watch their progress. I will recommend NETR to may family and friends. (See More)
6/16/2018
 
Our installers were great. They were here each day at 7:30 am and worked a full day. They always left the house clean. They answered all questions and told us what they were installing. The units are great and we would recommend your company. Thanks. (See More)
6/13/2018
 
Great Crew! (See More)
6/11/2018
 
Jeremiah led a four person team (Jeff, Brian & Jawon) of outstanding professionals. Superlatives are appropriate in all areas. They took exemplary care of our property both inside and out our home. The installation was flawless and we have enjoyed using the system. It is so whisper quiet and effective! It will not be troubled by heat., humidity, or noise this summer. Without reservation of any kind. I highley recommend the company. (See More)
5/22/2018
 
Jerry & Jawon were great. They showed up on time both days worked right thru and didn't take many breaks. Great workmanship! I would definitely hire them again. (See More)
5/21/2018
 
Wonderfully executed from start to finish. Jimmy was pleasant and knowledgeable and responded well to all questions in timely fashion. Install crew also did a great job and were courteous. (See More)
5/14/2018
 
The complete experience with the staff of N.E.T.R. Inc from the Office personnel (Eleni M*******) to the sales rep Jim S******* to the installation crew Jerry, Ryan, Matt and Jawson were extremely professional and accommodating . The install staff were very knowledgeable and polite. I will use these folks again and will recommend them for sure. Thank-you all. (See More)
5/11/2018
 
Great customer service and respect for all property while on site. (See More)
5/09/2018
 
I have done numerous projects in my house and the NETR team has been by far the best company i have had to deal with. Chip was very knowledgeable and courteous and answered all my questions with patience and honesty. The installation team was very professional, clean and quiet and worked very efficiently. The quality of the job shows everywhere; i've even had neighbors asking me who did the installation. I was more than happy to recommend NETR to them. Great job all around. Thanks. (See More)
5/08/2018
 
Great team. Did everything we expected. (See More)
5/06/2018
 
You get what you pay for ... not the cheapest, but truly the best. We had three Sanyo mini-splits that were on their last legs when we closed on our condo last May, and decided that it was time to upgrade to new Mitsubishi units. I found N.E.T.R. based on Mitsubishi's website. These guys know mini-splits -- that's essentially all that they do and they've seen it all. I called them on a Wednesday and had a walk-through and quote in hand by the next day. Jimmy walked me through our options, and since our job was a bit more complicated (5th floor in a historic building with no elevator), he came back a few days later with one of the company's experts Adam to make sure that the job was planned correctly. Our install was about two weeks later with Brian and Jawon. Incredibly patient and professional -- they tested everything and even showed things about the old units that had caused them to wear out sooner than expected. (Someone who used to live in our unit had been running the AC with the windows open, which caused so much condensation that part of the old unit had rusted!) Overall, great experience. Could not recommend them more. (See More)
5/04/2018
 
Jerry, Brian and Jawan did an outstanding job. They worked very well as a team. They completed the installation of the system in one day. You could not ask for a better experience. (See More)
5/02/2018
 
The price was fair, the quality of the products installed good and the workmaen's flexibility great.But what was outstanding-truly outstanding-were the people doing the work. Their attitudes and friendliness made them here pleasureable, and not an inconvenience at all. (See More)
4/24/2018
 
My experience with N.E.T.R. has been all-around great. They worked with us to figure out a design that would work with our strangely configured house, and were thorough in assessing the pros and cons of various options. The installation techs were efficient and friendly and left everything looking neat and tidy. Before they started, I was a little nervous about how everything would look, but I was quickly put at ease, and I'm very pleased with how things turned out. (See More)
4/13/2018
 
Very happy with the workers and work done (See More)
4/09/2018
 
The guys from NETR were terrific. Jeff, Jawon and Brian did a great job with the installation, kept and left everything neat and clean, and were professional and easy to have in the house. The units look great and are so quiet. Chip was very helpful getting it all started and accommodating my needs. (See More)
3/30/2018
 
The guys from N.E.T.R. were awesome. Jeff, Jawon and Brian did a great job installing my two units, kept everything neat and claen, and were entirely professional and easy to have in the house. Chip was very helpful in explaining everything and accommodating my somewhat difficult needs. I love these units too. They look great and are nearly silent. Way better than window air conditioners. (See More)
3/30/2018
 
Tech James was on time and fixed my A/C unit. Explained everything he did and how to avoid future problems. He was super informative and helpful, a real Gentleman. I would recommend this company to anyone (See More)
2/27/2018
 
Very pleased with Paul and thethree guys who installed the two units. The elctrician was also very good and removed a wire that was still alive hanging in my cellar (See More)
2/17/2018
 
Excellent Service - very professional- highly recommended (See More)
2/08/2018
 
Me experience with Jason Ivan ,Jenct and Paul was great, installed a split system yesterday and they were very knowledgeable and professional would recommend the team at N.E.T.R INC. (See More)
1/30/2018
 
The NETR Inc team that came to install my equipment was on time, tidy, and very professional. They had to deal with some pretty challenging outdoor site issues because of our recent snow, but they didn't complain at all. They cleaned up every spot they touched, and everything was completed perfectly to spec. And when explaining the tech, they were knowledgable and enthusiastic about it. I already like this system for heating, can't wait for it to help me out in hot weather too. (See More)
1/09/2018
 
Paul Varonakis was excellent, thoroughly answering emails and being patient through delays or our end. The whole team was great. Jerry. Jawon,brian, and the electrician, and adam led the work well,even jumping in for a sick crew member. (See More)
1/05/2018
 
The NETR guys who did my installation are great. They arrived early; were knowledgeable & friendly; did the job well & cleaned up after themselves. (See More)
12/08/2017
 
The men who did the job were very pleasant and courteous. The job started on time and was finished when they said it would be. They cleaned up and it was spotless. I love it. Thank you (See More)
12/05/2017
 
NETR just installed 3 split-type air conditioner units. The rooms look just as they were when the crew started. Operation of the units was explained. Everything was cleaned up and taken away. I am completely satisfied with the way the installation was done. (See More)
12/01/2017
 
Great project all around from sales, front office, to installation. (See More)
11/25/2017
 
We were very pleased with the installation. Jerry & Jawson were very careful and cleaned up as they went along. Nice job. We were and are very pleased with the whole process (See More)
11/21/2017
 
Michael (sales) did a great job, always available when we had questions! The install guys were on time, Always kept us us up to date on the progress. Very Friendly and did a great job with clean up. The split looks good and runs great. Very happy with this job. (See More)
11/19/2017
 

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