Mountain View Heating Inc
110 SE 9TH ST
Phone: 541-318-6500



Mountain View Heating Inc - Our Reviews

Overall Rating

990 star rating
(211 Reviews)
ReviewBuzz
990 star rating (211 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Mountain View Heating Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


I shopped and did my scouting and they were definitely the ones to use
Mountain View Heating Inc Team.
11/30/15
 
The sales person, Cole Walker, was extremely helpful and supportive. He took the time to evaluate my needs and advised me thoroughly. The installers were perfect: on time, informative and efficient. All in all, a very good experience.
Mountain View Heating Inc Team.
11/11/15
 
Great to work with. Very professional from the first visit to the last. Very satisfied with the work they did.
Mountain View Heating Inc Team.
10/07/15
 
Furnace quite, but because of weather, have not used air conditioner. People from Mt. View Heating were all exceptional. Considerate and professional.
Mountain View Heating Inc Team.
09/23/15
 
Our air conditioning failed during a heat wave. The system was more than ten years old and we didn't have a service record on it. We opted to put in a new unit and to replace the heating unit at the same time. Mt. View had the units installed and operating in three days. The installation process was completed in a single day. They arranged for the electrician to do the necessary electrical work and ordered a new vent cover for the larger return air. We think the crew did an exceptional installation, and are very happy with the new units. v
Mountain View Heating Inc Team.
09/17/15
 
Install of new heat pump was last week. Installation was done by professionals that were friendly and helpful.
Mountain View Heating Inc Team.
09/17/15
 
They did everything they said they would do. They are a good local business with an excellent reputation. All the people we had contact with were friendly and helpful.
Mountain View Heating Inc Team.
09/16/15
 
Everyone at Mountain View is very knowledgeable and professional. We wouldn't choose anyone else to work with.
Mountain View Heating Inc Team.
09/03/15
 
From the salesmen who evaluated our needs to the instillation and follow up phone calls, Mountain View Heating did a superb job. The crew arrived on time and solved the usual unexpected issues. We were cool by late afternoon.
Mountain View Heating Inc Team.
08/26/15
 
We had an issue with a new Air conditioner that baffled a lot of technicians. They dug in and found the problem in a fairly fast manner. It was a tough problem.
Mountain View Heating Inc Team.
07/28/15
 
very pleased with the technician - courteous, friendly and effecient
Mountain View Heating Inc Team.
07/21/15
 
Their technician arrived on time, and the total removal of the old furnace and the installation of the new furnace was completed in less time than predicted.
Mountain View Heating Inc Team.
07/16/15
 
Mountain View Heating installed a new Lennox air conditioner and I could not be more pleased with the results. They showed up on time, completed the work quickly and did a top notch job installing it. They communicated with us all along the process. Their service technicians were professional and answered any questions I had. Our HVAC system works as good as advertised and our two-story house stays cool even on the hottest days.
Mountain View Heating Inc Team.
07/16/15
 
They installed an A/C in my home, as well as moved a complicated central humidifier--very knowledgeable and nice to work with!
Mountain View Heating Inc Team.
07/16/15
 
Paid attention to, and answered ny questions. prompt courteous service
Mountain View Heating Inc Team.
01/16/15
 
I had choices during my search for a heating and cooling contractor. First dis qualifier was the phone reception person. MtViewHeating passed at 100%. Then on to sales who came to our home, put on shoe protectors and did the under-house inspection, heating vents and everything you'd expect. He wasn't selling used cars and presented himself professionally answering all our questions. So we committed. Instillation was good by a group of installers who knew their stuff. Projected to be two days..it was done in one. Two inspectors came out to approve - both said Mt. View Heating always did a great job. They said not true with others in the Bend/La Pine area. Later I had rebate questions. They were promptly answered. At all levels they were professional and did a great job. We are ecstatic with our units and looking forward to a cold winter. So send me my $ prize for telling the truth and being a happy customer.
Mountain View Heating Inc Team.
01/16/15
 
Mountain View Heating assessed my needs in replacing an older heating and cooling system with the appropriate Lennox systems and followed through with an excellent installation process. They were a pleasure to work with from start to finish.
Mountain View Heating Inc Team.
01/16/15
 
From my first contact with sales to the installation and then follow up with the local electrical utility it was a pleasure to do business with Mountain View Heating. This is the second home I have installed some sort of heating and both times my experience has been very successful thanks to the well trained staff at Mountain View Heating.
Mountain View Heating Inc Team.
01/16/15
 
Our heat pump went out and we got several bids. The one that we went with was Mountain View they were not the lowest price but Justin went above and beyond to explain the products and benefits. They brought the paperwork to us, showed up when scheduled and worked in really cold temps to make sure the job was done right! They have followed up with us just be sure everything was working OK - they decided to adjust the pump after tests. Everyone from the folks in the office, sales and e=installation crew made us feel like we were the most important job that day. I highly recommend Mountain View Heating! Thanks, Justin & crew!
Mountain View Heating Inc Team.
01/14/15
 
My unit went kaput! I read a lot regarding these types of heat pumps and after discussing it with MVH, they helped me decide which one to choose. The unit installed is much more efficient than the 10 year old unit. Installation was professional. The team took care to pay particular attention to the details. I was overall very pleased everything.
Mountain View Heating Inc Team.
10/24/14
 
Mountain View Heating has been exceptional for us. We had them install a Lennox air conditioner this summer and had a great experience. From the estimation process to the install everything has gone smoothly. In comparison to other dealers we contacted for bids they were much more thorough. When they came to give an estimate there were several small details like a dryer vent that needed to be moved and some electrical work that would be necessary. They noticed these things and were able to give us solutions for these before they were a problem after or during the install. This as not the case with other company bids. While they were working in our crawl space they even noticed an issue with some other duct work and fixed this without any extra charge. I would not hesitate to recommend Mountain View.
Mountain View Heating Inc Team.
10/24/14
 
We felt that the entire staff were some of the nicest and most polite people we have had the pleasure to work with. The were totally understanding of our situation and needs and great at communicating those to us. We are very pleased with the work that was performed and the performance of the equipment purchased.
Mountain View Heating Inc Team.
10/24/14
 
We very much appreciated our experience with this dealer. The only hiccup came at the end. We had arranged to take care of the electrical work ourselves, but they went ahead and called their own contracter out anyway. We then received a bill from that contracter. The dealer ended up taking care of it, claiming their own internal miscommunication, so it all worked out just fine.
Mountain View Heating Inc Team.
10/24/14
 
This dealer provides prompt and efficient service and a quality product
Mountain View Heating Inc Team.
10/24/14
 
I obtained several bids before choosing Mountain View. Theirs was not the lowest price, but their salesperson explained how to compare apples to oranges, and the information he shared was backed up by research I did on Consumer Reports. As did the person who came to our home to present the bid, the installation team arrived at exactly the scheduled time. They were professional, courteous and efficient as well as NATE certified. I also liked the electrician they recommended I use. All in all a great experience with Mountain View.
Mountain View Heating Inc Team.
10/24/14
 
I personally checked the workmanship of this installation and was very impressed. One of my jobs prior to retirement was construction inspection and I would not hesitate to recommend this co.
Mountain View Heating Inc Team.
10/24/14
 
The crew at Mt. View Heating and Cooling was extremely professional. The salesman (Cole) can over multiple times for me to sign paperwork so I didn't have to bring my very busy 16 month old to their office. The install happened on the day it was scheduled and everything was done on that very day. The install crew, including the contracted electricians, were friendly and hard working Thanks Mt. View Heating and Cooling.
Mountain View Heating Inc Team.
10/24/14
 
From the moment I ordered the A/C they handled everything very professionally! They had in stock just the size needed for my house. Installation was hardly noticed inside the house! And the first time it was turned on it cooled off so fast! I've never had A/C before and I'll never go without again! 5 Stars plus to Mountain View and their staff!!! I'll highly recommend them always!!!
Mountain View Heating Inc Team.
10/24/14
 
Did a great job, very professional, would highly recommend
Mountain View Heating Inc Team.
10/24/14
 
Our installation went really well and we had a great experience with our initial "comfort technician". We had some issues with the first unit that was installed, but after that unit was replaced everything has been working great.
Mountain View Heating Inc Team.
10/23/14
 
Got what I was looking for at a fair price. no complaints
Mountain View Heating Inc Team.
10/23/14
 
Everyone that we came in contact with was highly professional, knowledgeable, and very friendly. Excellent experience all the way around.
Mountain View Heating Inc Team.
10/23/14
 
Mt View Heating installed my previous heating and cooling equipment when my home was built and serviced it annually. I have always been impressed with the professional personnel and quality. When I needed to replace my heat pump, I only contacted them. There were a few issues at installation but the management was right there to help. Even calling back a week after to make sure things were fine.
Mountain View Heating Inc Team.
10/23/14
 
Even though the temperatures outside were hovering near zero, every member of the Mountain View Heating installation team was incredible! They worked efficiently and without complaint even in the frigid weather. Very friendly, very knowledgeable, and very professional. Thank you Mountain View Team! You are awesome!!
Mountain View Heating Inc Team.
10/23/14
 
23 year old furnace needed replacing. salesman offered several options with no pressure. very timely and professional installation. clean work area after. very pleased with product and dealer. highly recommend.
Mountain View Heating Inc Team.
10/23/14
 
The representative from Mountain View Heating Inc was knowledgeable and presented different plans to consider (A/C install). The installation was faster than I thought it would be--one day. The technician was able to give me information about how the unit worked in great detail. A few weeks after the install, I thought the unit was starting too loud and Mountain View sent a service person at a time I could meet him. I will continue to use this dealer. Thanks, Ann.
Mountain View Heating Inc Team.
10/23/14
 
Mountain View Heating was our choice when we built our home 13 years ago. When our heat pump went out, they were the first one we called and they showed up the same day to solve the problem. Our salesperson gave us several options, handled all the paperwork for a rebate in our State; it was a very smooth process.
Mountain View Heating Inc Team.
10/23/14
 
My review on the Lennox SLP98 and installation! We were searching for a new furnace for sometime and decided to stop by Mountain View Heating in Bend Oregon. What an experience that was,they were the most helpful people . They set up the appointment for the estimate ,came to our house 50 miles away and walked us through the options and types of Lennox furnaces that they have to offer! We decided on the SLP98 the best one they had .It is a great furnace ,like you have heard a thousand times you can hardly hear it running. The best thing about this furnace as far as I'm concerned is it is in the basement. Before the install the basement had a mildew smell, Now with the new Lennox there is no smell at all! Now to the heating part of my Review. we have 1500 feet in our living area and this furnace heats the whole house,it's awesome! Before the install we had 2 furnaces to heat our house and they were old and all of the heat went up the vents! So anybody reading this review you can't go wrong with Lennox and Mountain View Heating ! The best money I have ever spent! In closing the installers from MNT View heating were awesome,got the job done in a great time frame!
Mountain View Heating Inc Team.
10/23/14
 
I was looking for dealers with confidence in their products. Mountain View Heating was not only confident of Lennox products, but also boastful. I was sold without hesitation the moment I detected that confidence. I not only am satisfied with my new heating system, I am a walking salesperson for Lennox products as a result of the quality and workmanship and product satisfaction provided by Mountain View Heating. I will use them again.
Mountain View Heating Inc Team.
10/23/14
 
Gal who came out to do quote was knowledgeable, polite and prepared. Had good ideas and took time to assess my needs prior to preparing quote; provided several options for me to choose from. Installer was on-time, prepared and clear about how installation process would work, and his estimated time from start to finish. Maintained a clean work area while he was there and cleaned up the area before he left, taking packing materials, etc. from the AC unit. Billing and front office help was professional and gave me excellent financing and payment options. I am very happy with the AC unit I chose and extremely happy with everyone at Mtn. View Heating! Highly recommend them!
Mountain View Heating Inc Team.
10/23/14
 
Recently had Mt. View Heating out to work on our gas fireplace and they were not only knowledgeable and professional, but the part was in stock and the fireplace fixed the next day. couldn't be more pleased.
Mountain View Heating Inc Team.
10/22/14
 

Mountain View Heating Inc Team.
10/16/14
 

Mountain View Heating Inc Team.
10/16/14
 

Mountain View Heating Inc Team.
10/16/14
 

Mountain View Heating Inc Team.
10/16/14
 

Mountain View Heating Inc Team.
10/16/14
 

Mountain View Heating Inc Team.
10/16/14
 

Mountain View Heating Inc Team.
10/16/14
 

Mountain View Heating Inc Team.
10/16/14
 

Mountain View Heating Inc Team.
10/16/14
 

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