GREG B.
Service Technician
19 years Experience
19 years Experience
* Total number of reviews and star-ratings are based on
data collected during the time period Jennings Heating Company has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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Air compressor stopped working. Gregg did a great job explaining what the problem was. Quick and easy fix. Will defiantly use this company again. Very pleased with the job. (See More)
8/25/2020 |
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Arrived on time for the appointment. Very honest and courteous and answered all of my questions. (See More)
7/24/2020 |
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"no comment" (See More)
6/27/2020 |
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6-26-20 - Greg came in to replace a faulty carbon monoxide detector. On time, no charge, and efficient. Also, double checked for any "leaks." As usual, good service from Jennings.
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Matt came to our house to review a noise our furnace motor was making. He thoroughly reviewed the situation and let us know that while the furnace was old (30 years or so), there was no need to replace it just now (he did not try to "upsell" us). He did some maintenance, replaced a part, all in a professional and friendly manner. We will use Jennings in the future.
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As an update, a month later the motor failed. Ben came out, let us know that the part might not be available, but they would check it out. They found the part and installed it so we got heat back. Given the age of the furnace, we decided to purchase a new, higher efficiency one. Jennings offered to use the cost of the replacement part as a down payment on the new furnace, so there was no loss to us!!
The repair and purchase was on a Monday, the team came out to remove the old furnace and put in the new one two days later on Wednesday. Sean, Steve, and company did a great job. They put down runners to protect the wood floors and the stairs, did the install, cut down a bush where I wanted the new vent to come out, answered all of my questions, helped set up the new programmable thermostat, and cleaned up.
Hard to imagine a better service experience! Well done and thanks! (See More)
6/26/2020 |
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Excellent service. Thorough cleaning with all the necessary tools and devices to handle our problem. We always use Jennings for our heating needs. (See More)
3/24/2020 |
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Gregg took his time in installing a whole house humidifier to do it right. He was honest, hard working, and followed up with me about his service. I would recommend Greg to anyone. Great job Gregg! (See More)
3/23/2020 |
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no comment (See More)
1/05/2020 |
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Complete new HVAC system and update electrical panel. The whole Jennings team did a great job and were a pleasure to work with! Everyone involved, service techs and installers, were very personable and knowledgeable. Would highly recommend! (See More)
11/20/2019 |
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Greg Browning did a great job getting my heat back on. He was very courteous and kept me informed on what he was doing to get everything back in order. Thank you for such quick service, on such a cold day. Linda Hostetler (See More)
11/07/2019 |
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I have Fuel Oil heating. I had 2 companies come out, and didn’t want to do the job. I called Jennings and they were professional from the start. Greg showed up and was meticulous with his work. Very professional. They did great quality work. (See More)
10/24/2019 |
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I’ve used other HVAC companies in the past, none of them did as thorough a job as Greg. He explained things and did an excellent job. (See More)
10/21/2019 |
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He was on time, courteous ,informative and did an excellent job. (See More)
9/25/2019 |
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I had my furnace and air conditioner inspected. The technician came out on a Saturday and did a fabulous job. It took him over 2 hours and he never complained. He found an issue that was under warranty and made the necessary arrangements to have the repair done as soon as possible (See More)
9/19/2019 |
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Great service (See More)
8/02/2019 |
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Very friendly and knowledgeable technician. The technician was able to quickly diagnose the issue and advise me using their knowledge and training how best to fix it. I would highly recommend using their services and I definitely will be in the future. (See More)
6/18/2019 |
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INSTEAD OF 2 THUMBS UP HOW ABOUT ALL FINGERS UP! COULD NOT PRAISE GREG ENOUGH, THANKS FOR ALL YOU DO! (See More)
1/16/2019 |
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I have used Jennings Heating and Cooling since I moved into my house in 2006. Greg M. was the first technician to do preventive maintenance inspection on my furnace. Very knowledgeable, friendly and did a great job explaining everything to me. I have had regular preventative maintenance on my furnace annually...and Greg M. has been my technician many times, including this last one today! Thanks for the great job Greg M.---and thanks to Jennings for their kind, courteous service. (See More)
11/15/2018 |
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Greg was punctual. He worked deligently throughout the day until the job was done and checked everything including the air in the water lines. Greg wore "booties" to protect our floors and cleaned up entirely when he was finished. He didn't seem to mind our occasional presence while he worked. Greg demonstrated a high degree of knowledge and skill when completing this job, to a 100% degree of satisfaction. (See More)
7/28/2018 |
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Professional, honest, on time service (See More)
7/19/2018 |
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Your service man Greg is indeed a professional & I am well satisfied with the job done. (See More)
5/04/2018 |
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Our service call started off badly. But Don made everything right. Great customer service is displayed when the situation is less than perfect. I will be calling Jennings the next time I need HVAC service! (See More)
2/10/2018 |
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Greg Browning from Jennings was friendly and respectful. Probably what matters most to me was that he fixed a problem with my heating zone, which several previous servicemen could not seem to repair. He left the area clean and was a pleasure to do business with. (See More)
1/30/2018 |
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Greg was on time and very informative while he was working on my furnace. He informed me the price of the pieces that need to be changed out and also looked at my air conditioner while he was here. He informed me that both of the furnace and air conditioner or 21 years old. I look forward to working with Jennings as I use them to replace my furnace and air conditioner. I’ve been very please with the service I’ve had thus far. (See More)
12/28/2017 |
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Greg was really helpful, personable, and skilled. I'm glad to have a technician I know I can trust. I hope everyone at Jennings is as good as Greg because I will continue to rely on them for my furnace needs. (See More)
12/18/2017 |
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Very good service. Very please. Would definitely use again. (See More)
11/07/2017 |
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Very good service. Very please. Would definitely use again. (See More)
11/06/2017 |
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Great service as usual (See More)
10/25/2017 |
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(no comment) (See More)
9/28/2017 |
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Very nice gentleman..on time. Explained everything to us..this is the problem this is how we can fix it and this is the cost...he was very clean to not leave a mess..we just love Jennings.. (See More)
9/28/2017 |
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great work (See More)
9/27/2017 |
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Excellent service from the time my call was taken, till the service was completed. Very prompt and professional. Greg took the time to answer all my questions. I will be using Jennings for all my heating and cooling needs in the future. (See More)
9/15/2017 |
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Jennings has been servicing my heating/ac for a number of years. They have always been honest/non pressure, which I appreciate greatly. Greg B. was very helpful (See More)
5/23/2017 |
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The service was excellent and the tech was very knowledgeable and personable. " He knew his stuff ". (See More)
4/26/2017 |
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Jennings has always done good work for me. I've been using them for 30 years. Their technitions have always been very knowledgeable and friendly. Good work at a fair price. They installed our new construction in 1988 and have installed new A/C and furnace since then, plus annual maintenance. Highly recommend them. (See More)
4/25/2017 |
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Greg was awesome. But the flat rate pricing was not a good thing. Problem was the igniter. A $25 part that took about 10 minutes to replace. To justify the ridiculous $330 charge Greg fidgeted around for about 45 minutes. Still, 45 minutes tech time and a $ 25 part...... $330???? Simply outrageous. Fair rate would have been about $150. ($ 80 service call, 15 minutes tech time on site $45 and the $ 25 part. Will not use Jennings again. The service was quick and responsive, Greg was awesome but their pricing is way out of line. (See More)
12/23/2016 |
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I purchased an electric recliner from Furniture Depot on October 8 and it was delivered on October 11. I was impressed with the showroom on Route 8 and the general friendliness of the staff. They did not rush me and made me feel at home before and after my purchase. I am satisfied with my purchase and I will go back to Furniture Depot. Catherine **** (See More)
10/13/2016 |
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Very nice company to deal with. Thanks (See More)
8/03/2016 |
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Not sure of the associates name. Office called to tell me he was on the way and arrived promptly. Explained a few things and started right to work. Very polite and thorough in his work and explained some things associated with what he did. Very pleased (See More)
8/02/2016 |
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Professional, friendly technicians and staff. Highly recommend this company. (See More)
7/29/2016 |
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paid 80 dollars for a problem at my daughters home and he offered little advice on how to fix it (See More)
7/09/2016 |
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I highly recommend Jennings. Their staff is very courteous and professional. They called in advance to let me know Greg B.,the Service Technician, was in route to my home. When he arrived, he checked the entire air conditioning system, fixed the problem, and also made some recommendations to avoid future issues. He also did a visual inspection of the heating, water, electric, and tested for possible gas leaks. I feel I received excellent service at a reasonable cost. (See More)
6/07/2016 |
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They are always very courteous, both the technicians and the office personnel. They call when they are on there way, they get the job done in a timely manner. I would recommend Jennings if someone was looking for some to take care of their heating and cooling needs. (See More)
5/10/2016 |
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Greg B with Jennings Heating and Cooling serviced our fireplace on Mar. 28, and performed the spring maintenance check on the air conditioning system. Greg was friendly, knowledgeable, thorough, efficient, careful, neat, and told us in advance what the cost would be. I would like to say that the service was exceptional, but it was only what we expect from Jennings. (See More)
4/06/2016 |
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I ave been using Jennings for several years. They have always sent professional people. Today, I received my phone call before Greg came. Boot protectors, cleaning up after their job and explaining everything to me. I will continue using Jennings for all my heating and cooling needs. (See More)
3/29/2016 |
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(no comment) (See More)
3/24/2016 |
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I was lucky enough to win a 40 gallon low boy hot water tank from Jennings at the Akron Home And Flower Show. As impressed as I am with the hot water tank, I am even more impressed by the commitment of Greg, the technician who installed the tank! He spent almost eight hours making sure it was done right despite the complications he ran into. The reputation of Jennings Heating and Cooling has been increased by this experience. We would definitely recommend this company. (See More)
3/20/2016 |
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Called before arrival, very friendly and business like. He listened to me, examined equipment made repairs in timely maner. Thank you again Jennings for being an.honest , dependable company. I'm very satisfied with your service. (See More)
3/16/2016 |
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No comments; service was rendered, no issues. Technician had good attitude. (See More)
3/15/2016 |
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Greg, was very nice, polite and did a good job. I was pleased with his work. He fixed my problem and explained every thing that he was doing, which I thought was nice of him. I thank him for fixing every thing. (See More)
1/30/2016 |
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