RICKY M. Reviews

Nate McClellan
RICKY M.
Senior Service Technician
Message from RICKY:

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* Total number of reviews and star-ratings are based on data collected during the time period Jennings Heating Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.
Ricky M. came promptly to assess the issues we were having with our air conditioner. He arrived at the problem and discussed all of our options. Then, he re-checked his assessment once to be extremely thorough and discovered the specific source of the problem. Ricky was able to fix the air conditioning issue, saving us $$$$. I also contacted him prior to the repair with some other questions. He returned my call promptly. The professionals who work for Jennings are honest, thorough, and competent. I recommend this company highly! (See More)
6/12/2021
 
Our technician-Ricky M. was prompt, courteous, and very thorough. (See More)
10/15/2020
 
Ricky was great, polite and explained everything to me. Great experience! (See More)
7/13/2020
 
Ricky Marez was our technician and he did a super job! He explained what our AC problem was and was very professional. Five star service for a job very well done! Many thanks to Jennings! (See More)
7/07/2020
 
Ricky arrived on time, was personable, friendly and courteous and performed his work professionally. He is an excellent representative of Jennings Heating and Cooling. Thanks for servicing our HVAC system! (See More)
6/30/2020
 
Worked to resolve problems (See More)
6/04/2020
 
Prompt and courteous service from office staff to repair and installation teams. Ricky M. has isolated and fixed problems twice and the Daves are a top notch install team. I've recommended Jennings to everyone. (See More)
3/30/2019
 
Matt was extremely helpful and professional during his visit Guys today did great job on furnace installation. (See More)
3/12/2019
 
Kind, courteous, knowledgeable. (See More)
2/19/2019
 
(no comment) (See More)
1/10/2019
 
Ricky, our service technician, was prompt, courteous and very knowledgeable. He was very patient answering the many questions concerning our specific problem. Thanks (See More)
11/23/2018
 
Ricky M came to do a furnace checkup and ended up also taking care of the anode rod problem I was having with my hot water tank! I was very happy to get both things done at the same time for a reasonable price by a pleasant, knowledgeable technician! (See More)
11/21/2018
 
great experience. answered my questions and good diagnosis of my furnace. (See More)
11/10/2018
 
Excellent performance. Have had maintenance done in past, and this was the best maintenance ever. (See More)
11/03/2018
 
Ricky Marez installed a new thermostat today. He gave a choice of thermostats to choose from after listening to what I would want. I agreed with his recommendation. He checked out the furnace and made sure everything was working. He's a very personable and professional technician. i requested him for my upcoming tune-up. Jennings was great today. Thanks! (See More)
10/17/2018
 
Ricky M. has been to our home several times he is always friendly, informative and trust worthy he is the reason we are still with Jennings. (See More)
10/15/2018
 
Ricky was very pleasant to talk to and very knowledgeable I like the services (See More)
8/16/2018
 
All good! (See More)
8/11/2018
 
Ricky was very professional and did a great job. (See More)
8/08/2018
 
Jennings heating and cooling tech Ricky Marez was very knowledgable and professional. During the inspection he had noticed a electrical part the would fail in a short amount of time. He clearly explained the part and what it’s purpose was. He replaced the part quickly and efficiently. Thank you Jennings and thank you Ricky. (See More)
8/04/2018
 
Jennings heating and cooling service technician Ricky Marez was very professional and knowledgeable. I was Greatful of the proffessional opinion he had let me know of a worn electrical contactor needing attention during a heating and cooling inspection. He took care of the problem quickly. I will have only Jennings heating and cooling company do service and install on my home. Great service, excellent pricing and most of all the staff at the office as well as the field workers out on jobs are excellent people. Thank you (See More)
8/03/2018
 
Ricky Marez was proffesional and very knowledgable. I’m glad to have chosen Jennings Heating and Cooling. (See More)
7/23/2018
 
Ricky was great to work with! He took time to review his findings after explaining what he was doing to identify my problem. He offered several solutions and didn’t pressure me for making my choice. He cleaned up before leaving. (See More)
7/20/2018
 
(No Comment) (See More)
4/07/2018
 
The very best professionals! (See More)
4/02/2018
 
The entire crew, Ricky, Andy, David, George, and Andrew were not only professional in installing a new furnace and air conditioning and explaining their operations, but very enjoyable to have in my home!!! George and Andrew will be helping to straighten out my electrical issues soon in the house, and I know I’m in capable hands! Thank you Jennings! Oh yes, and Andy, a special thanks for the musical entertainment!!!! (See More)
4/02/2018
 
I LIKED THE WORK HE DID, VERY INFORMATIVE AND VERY HELPFUL. VERY PROFESSIONAL, BUT FRIENDLY. SEEMED LIKE NICE GUY. (See More)
2/20/2018
 
SEAN AND RICKY DID A GREAT JOB. VERY PLEASED WITH THEIR WORK. (See More)
2/15/2018
 
Very happy with Jennings service. Rick Marez is awesome! (See More)
1/16/2018
 
(See More)
12/08/2017
 
My service tech. Rick was friendly, courteous, efficient, and clean. I would like to have him on all calls, that is how I respond. He is a credit to Jennings. James Rosinski (See More)
11/17/2017
 
Very professional; got right to the problem and solution; good up-sell. (See More)
11/15/2017
 
Awesome tech! Explained everything very well & gave options as to what we could choose to do. Also; showed all that was wrong with our furnace. Was very polite & did a great job! (See More)
11/15/2017
 
I was very pleased with the young man that was sent to check my furnace. He was very polite and efficient. (See More)
11/15/2017
 
I switched to this company this year and have found them to be friendly, competent, and honest. Thus far they have done one spring and one fall inspection. Sean and Ricky are both solid and thorough technicians. Highly recommended! (See More)
11/05/2017
 
Ricky was great - revised my clock and settings, worked diligently. Gave clear information when he was finished. Also friendly to talk to. I plan to request him as my service tech person in the future. (See More)
10/31/2017
 
Did a fall check on system. Explained everything and did a great job. (See More)
10/12/2017
 
Jennings Heating gave very good service. A good company to do business with. (See More)
9/30/2017
 
Always a pleasure doing business with Jennings. From beginning to end. Every, tech and install guy seem to be a pleasure to deal with. Clean, Punctual and polite. Always recommend! (See More)
9/29/2017
 
(no comment) (See More)
9/27/2017
 
(no comment) (See More)
8/31/2017
 
The two techs Jennings sent to my home to repair my air handler, which is in a very tight crawl space, got right to work on the project without hesitation and accomplished the task at hand. Andy A. and Ricky M. were very conscience of my home and protecting the carpet with plastic. When they were finished, they cleaned up all debris and took it with them so that I did not have to deal with that also. (See More)
7/05/2017
 

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