EGumball Inc - Our Reviews

Overall Rating

916 star rating
(194 Reviews)
ReviewBuzz
914 star rating (192 Reviews)
Better Business Bureau (login required)
2 star rating (2 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period EGumball Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


All rating above 1 star appear to exist between mid Debary and mid March 2020. After that only a 1 Star rating appears!!! Love to know where or who is rating this group 5 stars? Be sure to check out various rating sights. Als0, don't be shy about Reporting any predictor type action by them to your State Attorney General's office. My Email going back them 10-7-2021: II did have a conversation within the first 30 days regarding not wishing to proceed with your serveries once I discovered that there was a annual agreement requirement which I specifically did not want. To date, no changes are apparent on the site as specifically requested NOR receipt of any type of confirmation, i.e. postcard, etc. received. Therefore no Outward document proof of services activated other than insider notes: "Performance Guarantee: If publisher does not activate service within the first thirty (30) days of this agreement, client may opt out of this agreement without penalty and receive a 100% refund of start up fees. I agree to the terms of service set forth at publisher’s" PS Obviously not signing this invoice.
EGumball Inc Team.
10/07/21
 
Telemarketer called with yet another Google listing scam. Attempted to list a former disgruntled employee as the business owner on some unknown listing on some unknown database. BBB is out their minds to support an organization like this.
EGumball Inc Team.
07/22/20
 
Great help today! Shawna helped me with better ways to promote my website with pictures.
EGumball Inc Team.
03/16/20
 
My greatest impression with Janine was her courtesy and her eagerness to explain and resolve any issue I had. She is very helpful and very nice to work with.
EGumball Inc Team.
03/16/20
 
Juan is great and was able to really help me out today! I had some issues with my account and he was able to take care of them. I have no complaints.
EGumball Inc Team.
03/16/20
 
Everything I wanted today I got from Erica. She was great and answered all my questions. So far I like everything!
EGumball Inc Team.
03/13/20
 
Vivian was very helpful and pretty good at taking care of a temporary pause on my account. I got pretty good service today and ready to start back up in June.
EGumball Inc Team.
03/13/20
 
I called in to make sure all our ads are up to date and everything looks good and people are finding us. My rep Erica even came up with some great ideas for our ads.
EGumball Inc Team.
03/13/20
 
Working with Sasha was excellent. She was able to walk me through some stuff online. I am not good with computers and she made it really really easy. I like that she was patient too
EGumball Inc Team.
03/13/20
 
Today I worked with Erica who was very very professional and very helpful. She helped us with the initial set up of our account and our Google business page. I was especially impressed because she did not dump the work on me. Erica was offering help doing things for me and It was great. That gave me a good impression of eGumball! I really appreciate your help.
EGumball Inc Team.
03/12/20
 
I’ve just started my work with eGumball and so far, so good. Everyone has been very helpful and professional. And yes, I would absolutely rate my interaction with Micah a 5 of 5 stars.
EGumball Inc Team.
03/12/20
 
I am barely getting started with the service and so far it has been good and very helpful. Erica walked me through the main control panel and showed me how to go in there and update photos. She was very helpful!
EGumball Inc Team.
03/12/20
 
Karissa was patient and very thorough. Good at explaining to me. I would rate her a 5 out of 5 stars
EGumball Inc Team.
03/11/20
 
I have been getting a lot more hits on my website and I will credit you! Good customer service and good help with my website reviews. Thank you
EGumball Inc Team.
03/06/20
 
Brandon was great to work with. I tried to talk to other representatives in the past and no one compares to Brandon. Brandon was excellent to work with and was helpful.
EGumball Inc Team.
03/06/20
 
I had a very good call with Erica! It was very productive and reassuring. She updated a lot of stuff I meant to do a while back when we first signed up and she also got me started with a few more things. Thank you Erica
EGumball Inc Team.
03/06/20
 
Good timing! Karissa got my account set up online for Google, Microsoft, and Apple and it all worked out fine. So far it has been pretty easy.
EGumball Inc Team.
03/06/20
 
No complaints, all is good! Karissa helped me get my Apple & Microsoft ID and everything was good.
EGumball Inc Team.
03/06/20
 
I was going to cancel my account but then Erica explained what needed to be done. She went way overboard and let's just say I am very happy with what she is doing.
EGumball Inc Team.
03/06/20
 
I got a whole bunch of emails explaining what you guys are doing for me and I am pleased with everything so far! Karissa followed up with me to help me align my name on Google Bing and Apple. I know things take time and I was just hoping things would go just like this and we are pleased with what is happening so far!
EGumball Inc Team.
03/04/20
 
Erica was a little angel helping me with everything. She helped me a lot! Erica helped me organize my account in order to optimize my Google business listing and website. She helped me more than I could have ever imagined. Let me be clear, Erica is amazing. She was terrific with her responses to me.
EGumball Inc Team.
03/03/20
 
Erica was awesome to work with. She helped me with my basic SEO and explained everything in laymen's terms. She helped me with my template, followed up with me with an email and helped me with my Google listing. Everybody that I have worked with so far has been super helpful and knowledgeable. I didn't realize how long it takes to come up online but Erica did explain how it all works so hopefully, I start showing up sooner than later.
EGumball Inc Team.
03/03/20
 
Fantastic customer service so far. We have been mostly going over our original call details. Karissa helped me with the business name and keywords and was able to verify Google, Apple, and Bing.
EGumball Inc Team.
03/03/20
 
Adrian helped me with the initial directory set up. So far it has been great, hope to start seeing things happen soon.
EGumball Inc Team.
03/02/20
 
I love Fabi for all the help she has given me. I rate her 5 stars! She is very good. I didn't know how to upload a picture on the website and she sent a screenshot and helped me. She has a lot of patience.
EGumball Inc Team.
03/02/20
 
I am hoping to get things going. I am very happy with the service I have received so far. Markeise helped quite a bit with getting pictures today.
EGumball Inc Team.
03/02/20
 
I am absolutely satisfied with the service I received by Janine. I needed to fix my Google listing for some technical reasons and she helped me with that. My business got verified!
EGumball Inc Team.
03/02/20
 
I am working on the management side of my Google listing so that you guys can get me out there online. Working with Kate today was helpful. She was clear about things so that was good.
EGumball Inc Team.
03/02/20
 
It has been great since signing up. I do feel like the control panel walkthrough did go a lot longer than expected but it was still great. Jose was nice and I liked working with him.
EGumball Inc Team.
03/02/20
 
Wonderful customer service team. Vivian helped me add photos, cities, and keywords. She was great
EGumball Inc Team.
03/02/20
 
Erica was a great listener and came up with helpful solutions and was super sweet. I really appreciated that having come close to canceling my account. She understood my perspective and the struggles I am having. She was enthusiastic, agreeable and took several actions with new ideas for my studio and photography to be more visually effective online. I hope to continue this business relationship and make the changes that justify the cost and see a return soon. We have a call scheduled for next week Monday to keep the momentum going. I need HELP! I am giving it 3 more months.
EGumball Inc Team.
03/02/20
 
I like that the service call with Karissa was efficient and very quick. She was able to confirm my listing information and explained everything well.
EGumball Inc Team.
03/02/20
 
So far so good. The activations team is great. They helped me activate my Google, Bing and Apple page but the sales team is inflexible. They were unable to modify the contract for me.
EGumball Inc Team.
03/02/20
 
eGumballs team is pretty informative. I learned some things that concerned my Apple, Bing, and Google listings and so far it's going good. I have only met 3 team members and so far they are great. I am really looking forward to my next call!
EGumball Inc Team.
03/02/20
 
Fabi is super awesome to work with! She answered all my questions and was super helpful with my keywords and my whole back office.
EGumball Inc Team.
02/28/20
 
The service has been really good. I was not expecting such a prompt response! I am hopeful for results and I can't wait.
EGumball Inc Team.
02/28/20
 
I am very satisfied with the service so far. I was helped with all the forms online for Google to get on the first page. So far so good.
EGumball Inc Team.
02/28/20
 
I appreciate you guys. So far I have worked with two people, Jose and Fabiola and they were very friendly and helpful. I like that if I had a question, they would clarify.
EGumball Inc Team.
02/28/20
 
This is the first time that I feel like we are going somewhere! I feel a lot better about the service I am getting after talking to Shawna. It turned out really good! She helped me with several documents and was able to give me options. We had a good conversation and it was really easy.
EGumball Inc Team.
02/28/20
 
You guys are always able to help us out when we call in. Today I spoke with Vivian who helped me reset my password in my control panel. That was great!
EGumball Inc Team.
02/28/20
 
I signed up kinda blindly and haven't gotten any business yet because I just started but working with Janine today was awesome. It was my first time logging in and I was able to access all of my account stuff within the website. Everything that I needed today, Janine took care of.
EGumball Inc Team.
02/28/20
 
I have had a great experience so far! eGumball has been very responsive and has helped me make a change of address on my Google listing.
EGumball Inc Team.
02/28/20
 
Working with Brandon today went very well. He took me to the website itself and covered all the features pertaining to the control panel and showed me how to use them.
EGumball Inc Team.
02/28/20
 
Thank you, Tesha for making sure that my Google listing gets corrected. You were really helpful. Thank you!
EGumball Inc Team.
02/28/20
 
Ashley got the job done perfectly! She helped me set up Apple and Bing. Everything went like clockwork and she was very matter-of-fact.
EGumball Inc Team.
02/28/20
 
Fabi was pleasant to work with in getting the account set up. She helped me correct an issue with my Google map listing.
EGumball Inc Team.
02/28/20
 
I have been with eGumball for a year and a half and I wanted to move the account over and Anwar helped me with everything.
EGumball Inc Team.
02/28/20
 
I got everything set up today with Jose to make my business more searchable. He helped me with all of the verifications for all of the search engines. He was perfect to work with.
EGumball Inc Team.
02/28/20
 
Good service. Jose helped me with everything that needs to be done on my account
EGumball Inc Team.
02/28/20
 
I am not techy and I ordered a subscription to better my Google rankings and Jose helped me with that today.
EGumball Inc Team.
02/28/20
 

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