997 Flower Glen, Simi Valley, CA 93065
Phone: (805) 522-1944
Website: https://www.duttonplumbing.com/
Phone: (805) 522-1944
Website: https://www.duttonplumbing.com/
Looking for a plumber in Simi Valley or the surrounding areas? At Dutton Plumbing, we are known as the plumber you’d send to your Mom’s house. We treat our customers like family and want to be your plumber for life.
Dutton Plumbing - Our Reviews
Overall Rating
(4395 Reviews)
(925 Reviews)
(1782 Reviews)
(461 Reviews)
(565 Reviews)
(49 Reviews)
(28 Reviews)
(164 Reviews)
(376 Reviews)
(5 Reviews)
(33 Reviews)
(7 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Dutton Plumbing has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Jay was great! He gave us multiple recommendations to resolve our issues and was so kind and courteous! Jay N. 09/27/19 |
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James spent a lot of hours here never giving up when our electric problems stopped him from moving forward. He just kept trying. The next morning he came back and finished the job! He's a very pleasant and professional employee. James N. 09/25/19 |
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DUTTON plumbing has always been family. Our family has been a customer from day one over 50 years..Staff are there for you, helpfull and kind All Technicians greet you with a smile; professional HONEST, Competitive Prices also A money back Guarantee. Go no further DUTTON will be your one and only plumbing service. Leo B. 09/24/19 |
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The team of Adam A. and Ken J. did an awesome job. They went above the ordinary to help us. Thank you guys. Adam A., Ken J. 09/24/19 |
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No comment Adam A. 09/23/19 |
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No Comment Jerry S. 09/20/19 |
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Leo came to flush out our water heater and install a shut off valve.
Very professional , courteous and helpful. Would ask for him again. Leo B. 09/20/19 |
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I guest All the business service goes after consumer pocket. Large or small, pay first then talk later. There is no such “free estimate” as they advertising . Dutton not an exception. Thomas P. 09/19/19 |
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Ryan was very nice and professional. He checked all my plumbing in the bathroom and kitchen. Also, my tankless water heater. He answered the few questions I had to my satisfaction. And he gave me advice about turning on one of my showers that I don't use to make sure the drain and plumbing is still working properly. Ryan J. 09/19/19 |
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Unbelievable customer service from first phone call to completion of the job. I highly recommend this company. Randy A. 09/19/19 |
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No Comment Mark M. 09/19/19 |
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Great group of guys. Efficient, knowledgeable, very well organized. We had a huge plumbing job that they takled with great teamwork and good communication skills. Mark M. was my primary guy. Super hard worker! Very friendly guy. I give him, and the whole team at Dutton Plumbing the highest rating! We are very fortunate to have this company in our town! Mark M. 09/18/19 |
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The team of Bernardo and Adam were very helpful and very professional. I would call on them for my plumbing needs Bernardo A., Adam A. 09/18/19 |
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Our technician, Jake, did a great job. Worked quickly, cleaned up everything when he was finished. Nothing but positive things to say about the experience. Jake M. 09/18/19 |
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Fast and reliable service. Juan Carlos R. 09/14/19 |
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Dutton Plumbing did a fabulous job installing my hot water heater. Eric was knowledgeable and polite. Eric N. 09/14/19 |
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Within 30 minutes of calling Dutton Plumbing their field service technician was at our door. Juan Carlos R. was professional and solved our plumbing problem! Our kitchen drain was clogged and he provided excellent service in a timely manner. He took the time to discuss everything he had done and what to do in the future in case we have another plumbing issue. Great company with great customer service. I highly recommend! Juan Carlos R. 09/14/19 |
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Adam was very friendly and caring. he was very professional and he got the job done. we will use him again when we need a plumber Adam A. 09/13/19 |
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Really quick service! Almost immediately I had a text update, with a picture and name of my service provider to be expected (which is great for those that are unsure of who to expect coming into your home). When he arriveded he immediately put on booties to keep my floor clean (which is bonus points, because I just mopped), he listened to my issues with the garbage disposal and sink, gave me advice on how to keep this from happening again (as well as what to expect), and fixed it in less than 5 minutes!
We'll be a returning customer for our future needs (just hopefully not anytime soon)! Jake M. 09/12/19 |
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Leo did a great job. He was on time, knowledgeable, and helpful. Will definitely call Dutton again. Leo B. 09/11/19 |
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Adam was very helpful and explained everything great that he was going to do. And anything I had to sign he made sure he was very clear on what I was signing. Will use them for any plumbing needs in the future and I'll be sure to ask for him. Adam A. 09/10/19 |
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Michael was very professional and did an excellent job at replacing my faucet. He was on time, courteous, and explained everything extremely well… The price was higher than I was imagining but I guess when it’s an emergency you end up paying for it Michael T. 09/10/19 |
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THANKS TO MR. ERNIE RODRIGUEZ TODAY, 09/10/2019. VERY PROFESSIONAL AND KNOWLEDGEABLE IN HIS FIELD. VERY DETAILED EXPLAINED WELL WHAT I'VE EXPECTED. WE ARE BEST ASSURED OF HIS JOB WELL DONE. I APOLOGIZED FOR THE MISCOMMUNICATION LAST TIME. MY TRUST REMIANS WITH DUTTON PLUMBING.
LEONORA ESCOBAR - RETURNING CUSTOMER SINCE 2012 Ernie R. 09/10/19 |
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Steve was GREAT! It was a simple fix, but he was professional & helpful. Checked out my concerns with other issues. Went over past invoices to make sure everything was checked & rechecked. Very Appreciative of his help. Steve S. 09/10/19 |
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These people are lazy thieves. We made an appointment and asked for a specific plumber. They sent someone else who did half a job and charged us $1000 yes one thousand dollars to change out two 4 inch faucets. The guy didn’t even bother to put the new plunger in the sinks. Plus he stole the parts!! I have two different sink parts that don’t match. Cheap workmanship. Lazy, My husband is a senior and he obviously took advantage. The office could care less when I called. Horrible customer service. Thieves. Use Home Depot or Lowe’s but don’t call Dutton. You will regret it Steven V. 09/10/19 |
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I have used Dutton three times, all three visits ending in a good experience with the workers sent to do the job. All jobs to which were professionally attended. This last job was about assessing the drain and sewer pipes on the property and house. I was in town for the first rotter-ing and out of town for the camera scoping the next day. It was reported by Mr. Holliman that when the camera was utilized at the second visit, it was recommended that the entire sewer pipe system be replaced and immediately. That was on a Thursday, so Dutton set the appointment to begin the job on Friday. Away from home I stopped the project until I could arrive home and be present for work to be done. To the tune of $23,500 the project was set to begin. While speaking to the plumber after the photos were taken on Thursday the job was first priced at $28,000, dropping then to $25,000, and finally to $23,500 all within the same conversation. That seems a lot of money sloppily and easily estimated at the time of one conversation. Upon arriving home on Sunday I checked with Yelp and their experiences with Dutton. I found that at least three similar stories that contained an attempt to first rotter, then the next day the arrival of the camera, and finally an estimated bill always around $25,000. All three listed customers were lodging complaints with the posting of their experiences. It was at this point that I felt I had to protect myself and cancel the project. I am sure that most complaints have another side to them. However, there were too many similar stories and too much money to spend without a second opinion. I then proceeded to get another assessment from a similar company whose dire predictions about the failing of my sewer line were far more conservative than Dutton's. The reassessed work was completed by this second company at a drastically renewed fee. I may use Dutton again. I approve of their professionalism and the quickness to which they attend to the emergency at hand. However, I will be more skeptical if I call again. Craig Curtis Jay N. 09/07/19 |
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Fast response time, knowledgeable, and worked efficiently to get the job done right. Steve S. 09/06/19 |
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The survey says it all! Carlos A., Rich B., Ricardo S., David W. 09/06/19 |
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Everything was fine, the plumber was very friendly and correct. The work was done very well. Tip-top! Jake M. 09/05/19 |
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Everything was fine, the plumber was very friendly and correct. The work was done very well. Tip-top! Jake M. 09/05/19 |
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Mark was great! He was customer service friendly, punctual and went above and beyond in making his service a pleasant experience. I would definitely use your company for future plumbing issues. Thank you, Mark and the Dutton team! Mark M. 09/05/19 |
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Great service!! Leo B. 09/05/19 |
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The best plumbing company I ever used. I give them a 10 star ⭐️ rating. Been using them for over 12 years. Ryan Johnson and the other technicians are the best. Keep up the good work. Ryan J. 09/04/19 |
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We had an excellent experience with Ernie R. And the company as a whole! I called and received same day service and they worked around my schedule. Ernie was very knowledgeable and professional and I would definitely recommend them and use them again!! Ernie R. 09/03/19 |
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We could not be more pleased. James C. Was our technician. He was very polite and very professional. He was here within thirty minutes of my call and took care of the problem quickly. I would definitely recommend Dutton Plumbing!!! James C. 08/30/19 |
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Cole was very professional and knowledgeable. He was on time. Able to explain costs and repairs. Cole C. 08/29/19 |
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Jake M. is THE best plumber we have ever had. He is well spoken and explains everything so clearly it makes having plumbing problems much less stressful. I trust him 100% and recommend his work to my friends and co-workers! Jake M. 08/28/19 |
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Cole was very professional and knowledgeable. He explained what repairs were needed and different options. We would definitely call him again with any pluming issues. Cole C. 08/27/19 |
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James Castenada, Dutton Plumbing, provided efficient, timely, punctual & very courteous plumbing services today. I was very pleased with the results. Thanks, James, and Dutton! James C. 08/27/19 |
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Great Service, excellent employees ! Adam A. 08/26/19 |
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Jake was very professional and did a great job replacing the faucet and explaining the process as well as answering all questions clearly. The company was also really good with following up and scheduling and made it really easy to narrow down a time that worked for me rather than blocking off half a day and me wondering when they'd arrive. Jake M. 08/26/19 |
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100% satisfied with everything! Ernie was on-time, professional and kind. Service was scheduled quickly and completed in a timely manner. I can’t comment on price because it was one of those situations (water heater) that needed to be replaced ASAP. Ernie R. 08/24/19 |
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Jake and his assistant Jerry were amazing. They were just good at what they do. Jake M. 08/23/19 |
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Very professional and provided reasonable. estimate before work began. Ric D. 08/23/19 |
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Quality professionals and thorough Ken J., Jay N. 08/23/19 |
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The workers who came to my house were very neat and polite and worked efficiently. James C. 08/22/19 |
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Juan was very fast. Explained how to help prevent problems in the future.
The entire team has always been helpful at Dutton Juan Carlos R. 08/20/19 |
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I was very surprised with the speed and professionalism that was displayed with my request for assistance. I really was not anticipating the appointment to be made available the same morning I called. The call was treated with speed. clarity, and courtesy. The entire process from my initial contact, to identifying the plumber that was assigned, was explained, completed and executed quickly. The plumber was on my door step within 3 hours of my call. information on assignment status was given in a timely manner. the plumbing tech was knowledgable, professional, and enthusiastic in getting the job done quickly and completely. I was very impressed with the entire process. Juan Carlos R. 08/15/19 |
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No comment Ernie R. 08/15/19 |
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Jaiyro, he well represent ur company, a personable, likeable guy who did hard work in accomplishing his job. Highly recommended! Thanks! Jaiyro R. 08/13/19 |
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