997 Flower Glen, Simi Valley, CA 93065
Phone: (805) 522-1944
Website: https://www.duttonplumbing.com/
Phone: (805) 522-1944
Website: https://www.duttonplumbing.com/
Looking for a plumber in Simi Valley or the surrounding areas? At Dutton Plumbing, we are known as the plumber you’d send to your Mom’s house. We treat our customers like family and want to be your plumber for life.
Dutton Plumbing - Our Reviews
* Total number of reviews and star-ratings are based on
data collected during the time period Dutton Plumbing has been using the ReviewBuzz system
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Our Reviews
Thank to all Dutton Plumbing Team, and especially to Juan Carlos for his exceptional professionalism and ability to get to the bottom of the situation quickly with and efficiently. Juan Carlos R. 05/15/19 |
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Yes RANDY was very informative about the issue that happened with my home and keep me posted every step of the way and how things would be repaired and what was going to be removed and reassured me in order to reduce my stress. He was also very apologetic if anything was going to take longer. Overall RANDY gets one hundred stars on my behalf . Thank you Randy Carlos A., Randy A., Steve F. 05/14/19 |
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Juan Carlos was very helpful. Juan Carlos R. 05/14/19 |
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Randy was prompt and extremely well educated and knowledgeable with all things plumbing. Although we did not use his services this time as I decided to do it myself I can assure you Dutton will be our first call when things are over my head. Randy A. 05/11/19 |
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We had an excellent experience with DUTTON PLUMBING. We were already previous customers, having had a hot water system put in a year ago. When we initially called them, we thought all we had was a slow toilet. Turned out, it was a major job involving a rusted, broken iron pipe underground, needing to be replaced with modern ABS piping. Our specialist FELIX made a quick diagnosis, and along with KEN they determined (with the help of some high-tech devices) where the problems were, and the major undertaking the fix would take. The next day, the work began, and by day’s end we once again had access to running water in the house. It was going to take a few more days for a required city inspection to happen, but once approved, DUTTON was there again to fill in the hole and pour in the cement (all of which had to be dug up, the broken pipe removed, and then replaced with state if the art ABS plumbing). That first night, we noticed that one of the two toilets had a slight leak. A call to their office the next morning resulted in a very quick return of a technician to tighten everything up. These guys are great with follow up! True, it was an expensive undertaking - let’s face it, the problem was many decades in the making. But KEN and FELIX explained financing options and made it all work. They gave us a 25-year warranty on their work, transferable to a new owner should the house be sold. FELIX even went so far as to throw in brand new toilets with show-fall lids! FELIX was there for us throughout the entire process, even leaving us his direct phone line once everything was done, should any questions or problems arise. We want to thank FELIX, KEN, MARTIN, J.P., EDGAR, CARLOS, and GABRIEL for all their hard work and diligence. You gentlemen were fantastic, and are excellent representatives of your company!! We absolutely recommend DUTTON PLUMBING for jobs both big and small... Leo B. 05/10/19 |
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Felix did a great job , this was his second visit to my residence. He is friendly, knowledgeable, receptive to your info, and offered advice for the future. Felix M. 05/10/19 |
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Ryan was fantastic. I thought I needed a new flange because the studs were too short for the new toilet and the previous owner added tile in the room, and that prevented the studs from coming out. Ryan reviewed the situation and suggested against changing the flange, and instead working out the grout around the studs. Thus being able to make the change to the longer studs. That saved a lot of money that was unnecessary. He then installed the new toilet. He did a great job, and was a very pleasant and professional person. Dutton answered my call and had someone contact me to fix my problem in minutes after my first contact with them. I highly recommend then and Ryan. Thanks. Ryan D. 05/09/19 |
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Adam provided excellent service. He was friendly, professional, knowledgeable, and thorough. He took the time to answer all my questions and explain how my drainge system works. All around a very positive experience. Adam A. 05/09/19 |
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Any one who finds a gas leak an ,state it but does not put it in his written report i hv a big proble with that a gas leak is serious an if it leaks gas putting it in estimate as,to correct. Findings shoukd be documented very bad for not doing so Randy A. 05/09/19 |
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Jaiyro was extremely professional, knowledgeable, friendly and neat. He represented Dutton so well that we would call your company again! Jaiyro R. 05/08/19 |
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My experience with Dutton Plumbing was very disappointing. They gave me a price of $580.00 to fix a leak in our water supply line. I had already dug up where the leak was and it was a one hour job at most to repair. This means Dutton was charging more than $500 per hr. My Grandson later fixed the problem in about half an hour.We paid for the service call and will never call them again or recommend them. The sign is a laugh "a plumber you would send to your Mothers house David W. 05/06/19 |
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My experience with Dutton Plumbing was very disappointing. They gave me a price of $580.00 to fix a leak in our water supply line. I had already dug up where the leak was and it was a one hour job at most to repair. This means Dutton was charging more than $500 per hr. My Grandson later fixed the problem in about half an hour.We paid for the service call and will never call them again or recommend them. The sign is a laugh "a plumber you would send to your Mothers house David W. 05/05/19 |
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James N. was on time and extremely professional. Laid out our options for our faulty pilot light and fixed it immediately. Entire process only took about 45 minutes (including retrieving a part from an offsite location). Highly recommend. James N. 05/04/19 |
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Jaiyro Reyes was great! Not only did he fix our shower, but he also was very informative on how to prevent further problems and maintenance. Jaiyro R. 05/04/19 |
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I just want to take this opportunity to thank the Dutton Plumbing gentlemen JAMES and WILLIAM who were out to my home to replace the main house water shut valve. I am disabled and in an electric wheelchair. They were prompt, helpful, accomodating and so very friendly. As with all plumbers the price was high but they showed me several options to facilitate payment. I strongly recommend Dutton Plumbing as your service provider for any and all your plumbing needs. James C. 04/30/19 |
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Just had Dutton come out to clear a drain. Juan Carlos shows up and chooses the thorough way rather than the fast way. By the time he had left he made sure every drain was running smoothly even pulling other drain line to check for hair and soap. He was clean and professional. Plus with their $73 special they beat out that “Smell Good” guy. Juan Carlos R. 04/29/19 |
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Randy was fantastic. I needed someone to replace my water heater on a Sunday and Randy came quickly. He did an excellent job and felt relieved that the work could done quickly on short notice. I would highly recommend him to anyone. Great guy who did a great job. Thanks. Randy A. 04/28/19 |
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Dutton responded within two hours after I called for service on a clogged drain. (The other plumbing service could come only the next day!) Since the drain pipe was damaged they couldn't clear the clog but advised that they could replace the damaged pipe the next day with an estimate. Edgar explained everything and answered all my questions. They came next day and did just that. Pablo did most of the digging and the hydraulic installation of the new pipe. They worked hard and fast. Had to wait a day for the city inspector but after that they finished the job right away and cleaned up the ground so there was no sign of disturbance. They did a fantastic job and I would recommend the Company to anybody. The 25 year warranty that stays with the property gives us a peace of mind. Carlos A., Edgar G., Ken J. 04/27/19 |
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He was nice and tried helping. My softener still not working. Ryan D. 04/27/19 |
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Overcharged. $1053 for a pressure reduction valve - come on.
I see in line that overcharging is a common business practice.
I don’t know if pricing is fully in the technicians power but from what I observed I’m guessing a commission or bonus is involved.
I feel violated. Ric D. 04/26/19 |
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Great service, great price and great plumber (Jay). I highly recommend both Dutton Plumbing and Jay. Although I am very familiar with Dutton Plumbing I also called Thousand Oaks Plumbing for my clogged kitchen drain issue. This was on the Saturday night before Easter Sunday. T.O. Plumbing wanted a $245 holiday service fee plus another $145 to clear my drain issue. Dutton's plumbing price was $73, with a guarantee to unplug the drain! I had already cleared the trap under the sink and snaked 25 feet of the drain line, but to no avail. Jay cleared it in no time at all (the jam up was 40 - 50 down the line). $73 later and a tip for Jay and we were back in business and "very happy campers ."
Highly recommend!!! Jay N. 04/23/19 |
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No comments Edgar G. 04/22/19 |
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Excellent Job Jake M. 04/20/19 |
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Ric and I hit it off as soon as he got to my front door. He was friendly, knowledgeable and friendly. He answered all my questions and provided good advice. Thanks Ric Ric D. 04/20/19 |
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Ric was great Ric D. 04/19/19 |
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Cost was outrageous Eric N. 04/19/19 |
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DAVID KEEP UP GOOD WORK David W. 04/17/19 |
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no comment Thomas P. 04/17/19 |
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Very professional service. And quick!! Ric D. 04/17/19 |
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(no comment) Thomas P. 04/16/19 |
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Randy Arnold: excellent service, professional, and timely. Very helpful, knowledgeable and friendly. I recommend to anyone needing plumbing or gas repairs. Randy A. 04/14/19 |
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Randy was very clean and respectful, showed no fear of my dog( Pitbull/Boxer mix), was very informative, and professional. Thanks you Randy and Dutton Plumbing Randy A. 04/14/19 |
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Leo was nice and friendly. He explained things well and he recommended a new faucet when I told him the old one was leaking both of which I appreciated. Also, he left no mess behind. I would like to see him again if I need service and I will recommend Dutton when I get the opportunity. Leo B. 04/13/19 |
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Ric the technician was very knowledgeable, courteous, and helpful. He answered all my questions and explained everything in a language I could easily understand. He is an asset to his employer. Ric D. 04/10/19 |
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Randy was amazing! Came out on a Sunday to service our water heater that was not working. No hot water with a newborn baby is no fun! He was extremely professional. I’m never using another plumbing company again. Randy A. 04/07/19 |
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(no comment) Ken J., Thomas P. 04/05/19 |
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Great job and would not hesitate to use them again... Jimmy L. 04/01/19 |
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James and William were awesome. Explaied everything thoroughly and kept me informed throughout the process. I would give them a 10! James C. 04/01/19 |
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Brandon put in a new water heater for us. Throughout the entire process he was pleasant, informative and professional. He explained options, prices and answered all questions we put to him. He completed a relatively lengthy task in one afternoon. Our home is on a hill and the water heater space is tucked into a small room in the middle of a rambling home layout. His work was flawless. He kept the work area clean and picked up/swept the area after he was done. Easily a 5 star rating. Great job. Brandon D. 03/30/19 |
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Jacob was very knowledgeable and helpful about his work. We appreciate his thoughtfulness. We would recommend him and Dutton to our friends and family.
Thank you
Michael & jo Merana Jake M. 03/29/19 |
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Mark was very helpful with our drain issues. He was kind and had no problems explaining what was going on and was very up front with pricing. I would reccommend him and Dutton to my own mother. Mark M. 03/29/19 |
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No comments Ric D. 03/27/19 |
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Leo was super friendly
The price for a 50 gallon water heater installed was $3400 from you people Really??
This was more than doulble the price that we paid the other plumber Leo B. 03/27/19 |
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First class operation, service technician Markus was knowledgeable and professional including being on time. I highly recommend Dutton Plumbing. Markus D. 03/26/19 |
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James was polite, thorough and professional. He provided me with the facts and options. And he cleaned up and put everything away before he left! James C. 03/23/19 |
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I'm glad I contacted Dutton Plumbing. Leo Barajas was courteous and efficient in replacing my garbage disposal and some other small fixes. He was very honest and forthright about everything. I would definitely recommend Dutton Plumbing. Leo B. 03/23/19 |
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I have nothing but good things to say about the service I received from Marc R and Miguel. They came out a late Friday evening addressed all of my concerns and because of all of my questions and the time they took explaining everything in details that I could appreciate and understand I thought for sure they would have to reschedule for another time to do the work but instead Marc Jumped into action and the work began. They were done in record time and again answered all of my after work questions at he end. They were polite, professional and Courteous. I would recommend the Quality of work I received from Dutton to my family and friends Marc shared with me a little of the history of the company, because I told him about a terrible experience I had a few weeks ago with another company, and assured me that the company will be and has been around that it is family owned and when he had to contact his supervisor on my behalf I was sold. Thank you again for the amazing job and the wonderful personality. It was a true delight to welcome you and Dutton Plumbing into my home. Marc R. 03/22/19 |
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Brandon did a full inspection and gave us all the pertinent information we needed. Brandon D. 03/22/19 |
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Brandon D. was teriffic. He diagnosed and fixed the problem within minutes. He made a point of doing extra tune-ups since I am already here. Professional and courteous. Great customer experience Brandon D. 03/20/19 |
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It took two trips to repair our tankless water heater but it seems they got it fixed, even though it had some unique problems. David W. 03/19/19 |
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