Dontoi B.
Field Service
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I had a leak behind my refrigerator and dishwasher which happened on Christmas Day. I called Cummings Plumbing and scheduled an appointment for the following day. Jason arrived promptly at 8:00 am. Diagnosed the problem and replaced 1 foot of Polybutylene pipe with PEX. My house was 25 years old. He told me 1995 was the last year it was permitted before they took it off the market and banned Polybutylene pipe. My house was built in 1995, the last year it was used. I am sure the home builder would never had used the pipe, if they knew it had problems. Jason told me that even though he stopped the leak, he could not guarantee it would hold, because the rest of the pipe could break at any time. Polybutylene reacts with the chlorine in the water and makes it inflexible. The pipe that leaked was turned at a 90 degree angle. I had learned about the problems with polybutylene pipe from previous research and discussions with friends about the dangers associated with it. Jason recommended that I re-pipe my entire house. I knew he was right. He gave me a good price to re-pipe my house and I signed the contract on the spot to start work immediately. The same day that I signed the contract, Cummings Plumbing contacted Steamy Concepts to remove the drywall behind the dishwasher and refrigerator because it had become saturated with water leaking from the pipe. Steam Concepts under the supervision of Bryant removed the damaged drywall, the damaged cabinets, moved the refrigerator, dishwasher out, and proceeded to disassemble the countertop, sink, disposal, to clear the way, to run industrial fans to dry out the walls and floor. It took 3 days with 3 fans and a dehumidifier to remove the moisture from the area. Even the batting which was saturated with water was removed and disposed of, to eliminate mold from gaining a foothold in the house. The following Monday, the day after they finished, Dontoi and Ed arrived early in the morning at 9:00 am, to start work on the re-piping. It took them 3 full days, working through the holidays, with New Years eve and New Years day off, before they finished the job on Friday. They were very professional and dedicated and did an excellent job. The following Monday, the City of Tucson inspector arrived in the morning to inspect the work before the Drywall repair team arrived to patch up all the holes. The Drywall team lead by Brandon working with Mark patched up the holes within 2 days. They did an excellent job. All of this was supervised by Mike Determan at Cummings Plumbing who made sure everything was done properly. After the job was finished I had one minor problem with a loose hose which was fixed by Christopher within a few minutes. All the people at Cummings Plumbing and Steamy Concepts did an excellent job. They never dropped the ball. (See More)
1/12/2020 |
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