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Casey B.
Field Service
* Total number of reviews and star-ratings are based on
data collected during the time period Cummings Plumbing Heating and Cooling has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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We were pleased with the excellent customer service that we received when having a tankless water heater installed in our home. The electrician, Jimmy, and the plumber, Casey, were highly professional, keeping us informed of their progress, answering questions, keeping the area clean and keeping disruptions of water and electricity to a minimum. I would highly recommend this team to our family and friends for any future plumbing or electrical needs. (See More)
6/17/2020 |
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During the installation of our Tankless Water Heater, Casey Bagley was very professional, always kept us informed of his progress, answered any questions we had, kept the area neat and clean, and kept disruption of power and water to a minimum. We were impressed with the quality of customer service provided. The electrician, Jimmy, was also very professional and was able to perform clean up work on our electrical panel to make it user friendly when adding additional power needed for the tankless water heater. He worked efficiently and effectively, keeping any disruptions to a minimum. We would highly recommend this team to friends and family for any plumbing or electrical needs. Thank you (See More)
6/17/2020 |
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I had a leak behind my refrigerator and dishwasher which happened on Christmas Day. I called Cummings Plumbing and scheduled an appointment for the following day. Jason arrived promptly at 8:00 am. Diagnosed the problem and replaced 1 foot of Polybutylene pipe with PEX. My house was 25 years old. He told me 1995 was the last year it was permitted before they took it off the market and banned Polybutylene pipe. My house was built in 1995, the last year it was used. I am sure the home builder would never had used the pipe, if they knew it had problems. Jason told me that even though he stopped the leak, he could not guarantee it would hold, because the rest of the pipe could break at any time. Polybutylene reacts with the chlorine in the water and makes it inflexible. The pipe that leaked was turned at a 90 degree angle. I had learned about the problems with polybutylene pipe from previous research and discussions with friends about the dangers associated with it. Jason recommended that I re-pipe my entire house. I knew he was right. He gave me a good price to re-pipe my house and I signed the contract on the spot to start work immediately. The same day that I signed the contract, Cummings Plumbing contacted Steamy Concepts to remove the drywall behind the dishwasher and refrigerator because it had become saturated with water leaking from the pipe. Steam Concepts under the supervision of Bryant removed the damaged drywall, the damaged cabinets, moved the refrigerator, dishwasher out, and proceeded to disassemble the countertop, sink, disposal, to clear the way, to run industrial fans to dry out the walls and floor. It took 3 days with 3 fans and a dehumidifier to remove the moisture from the area. Even the batting which was saturated with water was removed and disposed of, to eliminate mold from gaining a foothold in the house. The following Monday, the day after they finished, Dontoi and Ed arrived early in the morning at 9:00 am, to start work on the re-piping. It took them 3 full days, working through the holidays, with New Years eve and New Years day off, before they finished the job on Friday. They were very professional and dedicated and did an excellent job. The following Monday, the City of Tucson inspector arrived in the morning to inspect the work before the Drywall repair team arrived to patch up all the holes. The Drywall team lead by Brandon working with Mark patched up the holes within 2 days. They did an excellent job. All of this was supervised by Mike Determan at Cummings Plumbing who made sure everything was done properly. After the job was finished I had one minor problem with a loose hose which was fixed by Christopher within a few minutes. All the people at Cummings Plumbing and Steamy Concepts did an excellent job. They never dropped the ball. (See More)
1/12/2020 |
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All the people working on our sewer pipes were very respectful and kept us informed of everything along the repair way. They were also very neat and solved our problem efficiently and expertly (See More)
9/14/2019 |
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No Comment (See More)
8/08/2019 |
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