Cummings Plumbing Heating and Cooling Team .
Field Service
* Total number of reviews and star-ratings are based on
data collected during the time period Cummings Plumbing Heating and Cooling has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
|
Very professional, courteous, helpful, and explained options in great detail. (See More)
4/27/2022 |
|
|
|
|
|
We had a great service experience with getting our water heater replaced after it failed. ***** came out the same day and was able to complete the job in just a couple hours. Both he and the office staff were polite and courteous. Everything was done professionally and it was done for the quoted price with no unexpected additions. (See More)
4/11/2022 |
|
|
|
|
|
**** R, field service, provided professional, knowledgeable emergency plumbing service. Highly recommend. (See More)
4/04/2022 |
|
|
|
|
|
Blaise came and was extremely helpful finding a leak. He provided quality service and is an asset to the team. (See More)
3/21/2022 |
|
|
|
|
|
On time. Job done well. Explained new water heater features. (See More)
3/19/2022 |
|
|
|
|
|
Had great service from ***************** repairing/replace shower faucets. Very professional. (See More)
3/10/2022 |
|
|
|
|
|
Called to have my water heater replaced. The technician did a great job installing, however, left a mess for me to clean up in the garage. The total cost was $2,000 which I explained was very high. He stated that the products have gone up in price. The invoice I received has no breakdown for costs which got me thinking about what they charge for labor and parts. I googled the water heater model # and saw the same product at a plumbing supply store for $699. So even with the parts like new metal lines and fittings should have been around $800. So they charge $1200 in labor for 2 hours worth of work.......Rediculous. I will use another service next time.
The business does not allow a new post so I am adding to this one. Called to have a gas line added to install an outdoor kitchen. Was Quoted $8000 to have 140 foot gas line added that would cost less than $1000 in material and maybe one day of labor. Once again, this company over charges. Will NEVER use them again. Unfortunately I have a service contract on A/C unit that they over charged me. DO NOT USE THIS COMPANY unless you like to overpay. (See More)
3/05/2022 |
|
|
|
|
|
Vincent P. Was not only on early to the appointment, but also very knowledgable on what needed to be done. It was a pleasure meeting him. (See More)
2/25/2022 |
|
|
|
|
|
Many months ago we were made aware of Cummings Plumbing Heating and Cooling by our daughter who had received terrific service when their water heater failed. Before we ever had need of their service we referred Cummings to our neighbor who had a water heater burst. Out of the 5 other companies she contacted Cummings was the only one that said they would respond same day. They showed up hours before scheduled time and had her new water heater installed and operating to her extreme satisfaction in very short order. When it came time for us to require their services we did not hesitate and called them right away. The office person I spoke with was friendly, concerned and very helpful. She asked precise and specific questions to determine the best course of action and was very clear about what we could expect including a very tight window for our scheduled service appointment. Our Service Tech Issac Cruz contacted me by phone to confirm and even showed up before scheduled appointment time. Issac was clean polite and presentable. He showed great concern and care as we moved through the house and listened intently while I explained our issues. After understanding what we needed he was very clear and concise with details and options for the repair. After receiving a detailed quote for toilet replacement, he was able to have a brand-new unit delivered and replaced the very same day! We through no fault of Issac or Cummings required a couple of follow up visits, the office and Issac took care of us right away in rapid and professional manner. Because of our fantastic service as well as our family and neighbors experience Cummings Plumbing Heating and Cooling have a customer for life! In Tucson it's not a matter of if you'll need their service, it's just a matter of when. It is great to know a company and their employees that really do take great pride in their work, thank you all for a job well done! (See More)
2/23/2022 |
|
|
|
|
|
*************************** came to our home and in a most professional way replaced our hot water unit He is a personable gentleman who went about his work in a most efficient manner.Cummings Plumbing is now my go to for any plumbing issues.SS (See More)
2/22/2022 |
|
|
|
|
|
Erwin was great. Very professional and pleasant. He was able to install the new water heater quickly. Answered all my questions. I've used Cummings Plumbing several times and have always been completely satisfied with their work. Would highly recommend. (See More)
2/04/2022 |
|
|
|
|
|
Carl Rowe arrived on time, gave us an estimate, fixed the problem in a timely manner, outdoor system now works great, stuck to the price, very personable and friendly. We are very satisfied with Carl & with Cummings Plumbing Heating and Cooling. Would definitely recommend to others! (See More)
10/07/2021 |
|
|
|
|
|
I called Cummins Plumbing and Carl Rowe was sent to fix our plumbing issues. Carl was on time, professional and knowledgeable. He answered our endless questions with patience and respect. His workmanship was accurate and outstanding. We truly appreciated his exemplary customer service. I highly recommend Carl Rowe to fix any plumbing issues. (See More)
9/14/2021 |
|
|
|
|
|
We have been Cummings Plumbing Heating and Cooling customers for many years and always very satisfied with their work. This time around the work was extensive, re-piping the whole house. All the workers who came were very helpful, polite and efficient. One worker in particular, Brian Kelly, was here to patch up everything, dry walling, repair and cleaning that comes with it. He was here all by himself, except for two days. He was very patient with all our questions, knowledgeable, efficient, very friendly and most of all going above and beyond the work he had to do. Thank You Brian. We appreciate you. (See More)
5/27/2021 |
|
|
|
|
|
did a great job and was quick and gave me a few tips to avoid the problems in the future - and it didn't take long at all - couldn't be happier unless they waved the charges and i understand not doing that as we all have to make a living - (See More)
5/22/2021 |
|
|
|
|
|
Edward and Lorenzo worked in our home, installing water pipes. These men did their work well, explained everything to us. Edward and Lorenzo are conscientious, hard working, polite, decent young men and important to me the homeowner, they cleaned up after themselves. They are an asset to Cummings Plumbing Heating and Cooling. (See More)
5/18/2021 |
|
|
|
|
|
Blaise was prompt, articulate, and highly competent. He replaced my gas hot water heater and associated plumbing quickly and neatly, just a few hours after I called for service. Based upon this single interaction, I would definitely both use and recommend Cummings Plumbing in the future. (See More)
2/05/2021 |
|
|
|
|
|
Nice work (See More)
10/31/2020 |
|
|
|
|
|
Not a easy fix very professional (See More)
10/30/2020 |
|
|
|
|
|
professional,knowledgeable and punctional (See More)
6/30/2020 |
|
|
|
|
|
Vincent Prado checked my water heater. Pilot light out; re-lit. Recommended replacement and, at my request, a circulator. Very courteous and clear in his instructions. (See More)
10/14/2019 |
|
|
|
|
|
I highly recommend Service Pro: ****** *****. He is the kind of conscientious and capable person you want in your home, doing his thing, when you have a plumbing problem. (See More)
7/26/2019 |
|
|
|
|
|
Joshua was very courteous, knowledgeable had options for our issues right away. He was a real down to earth guy and very respectful and concerned for our situation. THANK YOU Joshua you are awesome!!!! (See More)
6/28/2019 |
|
|
|
|
|
I had a leak issue going on in a shower and called about 830am by 11am-ish a tech was out and had great education( a few different options) as well as a resolution, left for parts and returned in a quick timely matter and had the issue fixed. We had another popular known name company out and got charged 79.00 just for a truck roll to want to charge me 1400 . Joshua was a REAL down to earth up front guy/tech. I'm a tech myself and work in homes as well and GREATLY APPRECIATE his customer service and the way he conducted himself. Thanks again JOSHUA!!!!!! (See More)
6/27/2019 |
|
|
|
|
|
Joshua was just great....did a wonderful job....turned my negative into a positive and was so helpful in explaining everything to me (See More)
4/19/2019 |
|
|
|
|
|
****** ** was at my House on May 10, 2018 and did a wonderful repair of my Toto toilet. He was very courteous, personable and very neat. All of those traits are very important to me. I will ask for him by name if (and when) I need plumbing work. (See More)
5/11/2018 |
|
|
|
|
|
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page. |
|
