William O.
Service Technician
5 years Experience
5 years Experience
Message from William:
I look forward to meeting you and discussing your home comfort needs.
* Total number of reviews and star-ratings are based on
data collected during the time period Crawford Services, Inc. has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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Crawford Services has the ABSOLUTE BEST customer service I have ever had!!! We had multiple issues and they were there all the way. Stood behind everything they did and made sure everything was handled and right. I would recommend Crawford Services every time!!
Rod was our service technician and he is great! William assisted as well and is great!
Thank you Crawford for listening and taking care of our AC issues. (See More)
4/08/2020 |
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I had a scheduled maintenance check on my furnace through Crawford and they did an efficient job of checking all components thoroughly. During this preventative maintenance check, they isolated one component that was still functional but beginning to fail. They advised me of its condition and eventual consequences once the component failed and gave me the choice of replacing it now or delaying the replacement. Since the potential impact was to a larger, more expensive downstream component, I elected to do the replacement immediately. They promptly pulled a new unit from the truck and installed it in a matter of minutes and I was back in business. Both techs were friendly, knowledgeable, and helpful with their explanations of all procedures. I'd heartily recommend them to anyone, and recommend Crawford Services in general. (See More)
3/07/2019 |
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Sean dismissed the problem within 5 minutes! Wow! William and Shakir did a fantastic job with the repair! And Shakir thanked me for my business at the end. Very nice touch! (See More)
2/08/2019 |
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William and Manuel arrived on time...diagnosed ice forming on heat pump fan blades...suggested ways to avoid in future...signed me up for 3 year service plan...am satisfied with Crawford Services. (See More)
1/04/2019 |
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Quick, Efficient, and Great service. Both technicians showed me the problem simple fix, checked everything else thoroughly and even showed me how to take care of it if it occurred again. Have been with Crawford for more than 15 years - simply great, honest and efficient service. Thanks guys! (See More)
8/24/2018 |
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Upon monthly cleaning of the A/C filter I found that there was water pooling on the elements. I called Crawford Services and they had a crew out to my house the next day. William diagnosed the problem and explained my options in detail. Both he and his partner were professional in all respects. They called ahead and arrived on time. (much appreciated) William told me that it might take a few days to get the parts needed as the system is 12 years old, however he found them that same day and the system repair will be completed the next day. (today)
I couldn't ask for more. (See More)
8/22/2018 |
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William spent time troubleshooting a problem we had been experiencing with our new HVAC on a Saturday. He determined that the thermostat control panel was the culprit, installed new one and problem quickly solved!!! Thanks William! (See More)
8/09/2018 |
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Very professional and efficient service on my A/C system. I especially appreciated their identification and handling of any parts still under warranty. (See More)
8/07/2018 |
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The service team from Crawford Services did a terrific job servicing our HV/AC system and helped make sure we would stay up and running during our extreme summer heat. (See More)
7/25/2018 |
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William Oster and Emanuel were courteous and completed the services as required. They met and exceeded my expectations. Thank you! (See More)
6/25/2018 |
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The technician (William) did excellent job of explaining the service he was providing and recommending (See More)
5/10/2018 |
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William was GREAT!!! He performed yearly maintenance on our 3 air conditioner units. He spent a lot of time inspecting our units and performing routine maintenance. He is very knowledgeable, and explained everything thoroughly and answered all questions. Very friendly and professional. I would DEFINITELY RECOMMEND HIM to my friends. (See More)
4/25/2018 |
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William came to do my bi-annual maintenance checkup recently and he was the best technician I have ever had. He was extremely knowledgeable, professional. efficient, friendly and very helpful; I would highly recommend him!! (See More)
4/22/2018 |
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William ****** from Crawford Services, Inc., performed a seasonal checkup of our air conditioning system. He was punctual and businesslike in his work, as well as courteous and amiable in conversation. (See More)
4/18/2018 |
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William was very polite and businesslike, and did not try to talk me into expensive purchases. (See More)
4/14/2018 |
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William was great, Knowledgeable and efficient! (See More)
4/05/2018 |
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Very pleased with service and William. (See More)
12/26/2017 |
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