Joe G. Reviews

Nate McClellan
Joe G.
Service Technician
5 years Experience
Message from Joe:

I look forward to meeting you and discussing your home comfort needs.

* Total number of reviews and star-ratings are based on data collected during the time period Crawford Services, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.
It was a routine maintenance tune up, Joe Gil, the technician, came by on time, was friendly and informative. Great service from Crawford and the technician! (See More)
5/28/2021
 
Joe with Crawford Services came out for an inspection on my furnace after another AC/heating co advised me that I needed a new unit. He advised me that there was really nothing wrong with my unit and that the rust (minimal) that was on the unit was from a humidifier the previous owner had added to the unit. He basically saved me 7600.00. I can't thank Crawford services and Joe enough. They were extremely honest and went to the trouble to show me how things operated on the furnace and what to expect on the performance of the unit. Thank you Crawford services and Joe G.-*** ** (See More)
12/10/2020
 
Joe G. arrived promptly and was professional and friendly the entire visit. I really appreciated his honesty and transparency. I had a heating issue whereby the vents were blowing cold air. Upon close inspection, he resolved the issue and took his time to ensure everything was connected properly while educating me and answering all my questions in a positive demeanor. We are currently looking for a new home and will be requesting that Joe perform the inspection when that time comes. I've never had an experience with an HVAC company who did not push to "fix" items that were clearly not the issue. Joe's honesty and professionalism were greatly appreciated. (See More)
12/05/2020
 
Joe G. arrived promptly and was professional and friendly the entire visit. I really appreciated his honesty and transparency. I had a heating issue whereby the vents were blowing cold air. Upon close inspection, he resolved the issue and took his time to ensure everything was connected properly while educating me and answering all my questions in a positive demeanor. We are currently looking for a new home and will be requesting that Joe perform the inspection when that time comes. I've never had an experience with an HVAC company who did not push to "fix" items that were clearly not the issue. Joe's honesty and professionalism were greatly appreciated. (See More)
12/04/2020
 
Joe Gil came to do our fall maintenance this afternoon. He did a very good job, explaining what he was doing and what he found. I would most certainly highly recommend Joe and Crawford Services for those people looking for maintenance or a new system for A/C and heating. (See More)
11/18/2020
 
no comment (See More)
11/13/2020
 
Joe Gill has been repairing and maintaining my HVAC systems for the past several years. He is always professional, and helpful to explain my repair and ongoing maintenance options. I appreciate his honesty. Because of Joe, I renewed a 3 year service agreement, and will continue to use Crawford Services. (See More)
11/09/2020
 
Great job! Fast, accurate, and professional (See More)
11/08/2020
 
no comment (See More)
11/03/2020
 
Joe G performed the fall heating check up on our system. He was very professional, friendly and took the time to answer our questions. We are very happy with Joe and Crawford Services. (See More)
10/31/2020
 
no comment (See More)
10/31/2020
 
no comment (See More)
10/27/2020
 
Joe was very professional. He informed me of all my options and performed the service well and quickly. He was pleasant and helpful with all my questions. (See More)
10/22/2020
 
Subnet controller failure causing iComfort thermostat to fail. Complete system check inside & outside. Service call and drain flush resulting in no part replacements. (See More)
10/20/2020
 
Came out same day I called at the scheduled time. Provided "extended warranty" without hesistation. I appreciate Joe's above and beyond service. (See More)
10/20/2020
 
Joe G has serviced our systems for several years....always professional, punctual and customer service oriented. We are very pleased with Crawford Services and Joe! (See More)
10/19/2020
 
Very pleased with the Crawford staff and service people. Repair was done as promised and we have since recommended Crawford to several neighbors. (See More)
10/13/2020
 
Joe arrived on time and with equipment to do great job. Asked if we needed any other assistance. Very polite, professional, and friendly. Appreciate good service. (See More)
10/02/2020
 
no comment (See More)
9/25/2020
 
We had an HVAC service tech for 20yrs, he retired and we began our search for another.... We went through three companies and their techs to start and selected Crawford... strictly because of the tech Joe Gil who was extremely knowledgeable and rooted out the cause in no time which was low R-22. The other techs tried to determine the cause by guesswork, the other tech(s) figured to remedy the issue would cost $3,400 -to full replacement of a 5-ton unit @ $14,000 . Joe found no such problems as suggested the high dollar boys, by inspection and as such won the business and hopefully and us as a long-term customer. (See More)
9/25/2020
 
Joe G. was awesome. Extremely professional and courteous. Arrived ahead of schedule and got us back up and running in minimal time. Didn't try to sell me something I didn't need like most HVAC companies. (See More)
9/03/2020
 
Worst fear living in Texas during the summer heat, AC System not working and on top of that stops working on a weekend. Contacted Crawford Services and Joe Gill came to our rescue. Joe is very knowledgeable, professional and friendly. He quickly diagnosed the problem and had everything he needed to get it up and cooling again. Joe explained the system issues and took the time to answer all our questions. We will be using Joe and Crawford Services in the future. (See More)
8/26/2020
 
no comment (See More)
8/26/2020
 
Joe was super helpful and courteous. (See More)
8/25/2020
 
no comment (See More)
8/12/2020
 
I had my routine 6 month check up for my A/C system. I used Crawford Services as my service professional. I had Joe G. as my service tech. He was professional, conversational, and went about his work in a no-nonsense manner. He did find that I had a significant leak of gas from my A/C unit, which was only 2 years old. I had a parts only warranty, which he checked and verified. He first showed me where the leaks were occurring. I was disappointed in that I bought a large volume Lennox system. I have lived here in the house for 40 years, and this is the third Lennox system. All previous systems worked well for many years with no problems. Getting back to my problem, Joe showed me where the leaks were occurring, what it was doing to my system, in terms of efficiency loss, and the cost of labor to replace the large part. He filled the system, and then sold me a 10 year parts and warranty for my system, which was less than $200 more than the labor alone. I jumped at the opportunity. It was an excellent transaction, I am completely satisfied with the outcome. One final note: With the filling of my system with gas coolant, I discovered that the AC unit was quite loud prior to filling, because it is now whisper quiet, even during the hottest part of these summer days. Great organization, great people. I fully recommend Joe G. and the rest of the staff at Crawford Services. (See More)
7/25/2020
 
Joe was very knowledgeable & professional. Answered all my questions, showed me videos of a REME HALO system for my house an my church. I extremely pleased with Crawford Services. (See More)
7/20/2020
 
Crawford was great. They came out and fixed my difficult AC unit but made a bad update to the board. Originally they thought they would need to provide an additional repair, but they realized their mistake, updated the board correctly, and refunded my deposit. Very honest and ethical as I would not have known any different. Thank you! (See More)
7/16/2020
 
Joe was very informative and honest about what repairs were needed, and how they would be done. He really took the time to make sure I understood what was happening and was very professional. He carefully traced the original system's design and made sure everything was done correctly/safety. On top of that, he was all done faster than expected. He certainly earned a repeat customer. Thanks. (See More)
7/07/2020
 
Joe Gil from Crawford services did a good job on my AC unit. He checked several capacitors with an OHM meter and cleaned and checked a lot of items on the compressor outside and on the condenser inside. The bill ended up being just under $500 bucks so a little steep, but the AC works and all his recommendations have proven to be correct so far. (See More)
7/02/2020
 
Joe did an excellent job explaining what he was doing and the pricing. After he finished his work he stayed and answered questions I had about my air conditioner an helped my better understand how the system works. I really appreciated his time and willingness to help educate me. (See More)
7/01/2020
 
Joe G. was early for the promised time block. The office even called for permission to come early. He had a mask on, was polite and well dressed. It was just routine service, so there wasn't much to say. He did stress that my 3-month filters needed to be changed 9 months ago. Oops. He did the required upselling and left. I would recommend Joe to anyone. I didn't check for good value, because we're happy with Crawford and have no plans to have our systems serviced by anyone else. The price is what it is. (See More)
6/23/2020
 
Very good experience with service and installation. Very professional team. (See More)
6/14/2020
 
Joe *** quickly identified the problem with my downstairs air conditioning as a coolant leak in the compressor, but he also checked the attic unit too, to make sure his recommendations considered the whole system and not just the first problem found. (See More)
6/12/2020
 
Another great preventative maintenance visit from Joe G. Joe is thorough, respectful, knowledgeable and extremely professional. Trust Crawford with your HVAC needs. (See More)
6/12/2020
 
Excellent job. (See More)
6/11/2020
 
Joe G. is an exceptional HVAC technician - professional, friendly, and technically superb. Trust Crawford with your HVAC needs. (See More)
6/08/2020
 
I just finished with Joes annual tune up on my air conditioners. He is great! Gets the work done, offers suggestions and is totally my go to when I have a problem! (See More)
5/27/2020
 
Joe just finished our HVAC tune up. Joe was very thorough and was very courteous. I would definitely recommend him and Crawford Services. (See More)
5/26/2020
 
Joe was very professional and thorough when he serviced my AC. He took the time to explain what he was doing and what options were available. Thank you Joe! (See More)
5/23/2020
 
Joe always does a great job. He explained the issue and fixed it quickly (See More)
5/13/2020
 
Crawford Services installed our air conditioning units several years ago and we have maintained our service contract with them. We have been extremely pleased with the units they installed and their continued maintenance of those units. All of the service technicians that have come to the house have been great, especially Joe Gil! (See More)
5/07/2020
 
no comment (See More)
5/05/2020
 
Joe was friendly and professional and answered all my questions with clear explanations while completing the maintenance check on my HVAC system. I needed a new part and he showed me why the old part was defective which I appreciated! (See More)
4/29/2020
 
Joe G did a great job, was polite, thorough and friendly. (See More)
4/23/2020
 
I found Crawford Services Inc online by searching certified Lennox techs and was satisfied with the quality of service. Joe G. was my Pro tech and explained my options in detail clearly. He provided more than enough information in order to make a decision to fix my A/C issue. Even though the pricing was not cheap, his professionalism and expertise was worth it. I ended up signing for a year maintenance. (See More)
4/23/2020
 
Joe Gil was informative and professional! Thank you (See More)
4/07/2020
 
Excellent job in covering in preventive maint. on my system. Joe was thorough with the examination of the complete system. Great job (See More)
4/04/2020
 
Joe Gil was informative and professional! Thank you (See More)
4/03/2020
 
Joe **** just did my Spring Tune-up and service. He's great! On-time, clean, professional and really kind. I'm a recent widow and HVAC was something my husband took care of, so I'm facing a learning curve here. Joe was very patient and explained exactly what he was going to do and what he found that needed attention. I signed up for the yearly maintenance contract too. (See More)
3/31/2020
 
Crawford Services, Inc sent Joe who was on time and very professional. He jumped right in and identified the problem with our AC unit and went to work quickly to get it fixed. I couldn’t ask for better service or a better guy. Thanks Joe! (See More)
3/25/2020
 
no comment (See More)
3/18/2020
 
Always tells me what I do and (more importantly) don't need (See More)
3/18/2020
 
completely satisfied (See More)
3/16/2020
 
Second time Joe's serviced our Lennox system. Punctual and professional would highly recommend him. Thank you Joe. (See More)
3/12/2020
 
no comment (See More)
2/29/2020
 
Joe came by to do a routine check on my HVAC, he was very polite, punctual, and professional. I hope he is the guy they send any time I need a check up or service on my equipment. Thanks! (See More)
2/26/2020
 
Joe G at Crawford Services always does a great job of maintaining the HVAC systems. This house has been using Crawford Services for over 20 years. (See More)
2/26/2020
 
Joe is very honest and truthful. Also very courteous. Didn't try to pressure us in any way. Crawford should be proud to have him on their staff to represent their company. (See More)
1/30/2020
 
no comment (See More)
1/30/2020
 
Good company, accommodating. Joe clearly explains the status of my HVAC system, my options, his recommendations. I trust him. Everyone at ******** who has serviced my HVAC system has been professional. (See More)
1/23/2020
 
Absolutely fantastic! Showed up when stated and kept me informed of any changes. Clean and efficient about the business at hand. Joe Gil was very patient and explained everything clearly. He came with badges clearly displayed. Only 4/5 stars due to the change in price of annual fee went up higher than expected. But still very satisfied with this company. (See More)
11/26/2019
 
Crawford has provided excellent service for the past 6 years that we have used them for our ac/ heat services. Joe *** is an excellent service technician. (See More)
11/25/2019
 
Joe Gil came to do our fall maintenance this afternoon. He did a very good job with the maintenance, explaining what he was doing and what he found. He also answered some questions for us on our new network-connected thermostats. He also mentioned some ways to save money with our system. He was very knowlegeable on our system and always had an answer when we asked questions. I would most certainly highly recommend Joe and Crawford Services for those people looking for maintenance or a new system for A/C and heating. (See More)
11/21/2019
 
Joe arrived on schedule, called me by name and stated he was Joe Gil with Crawford Services. He was in uniform (work), neat and had all his tools with him. He had the filters he was suppose to bring and stated they are a new design. He had his shoe protectors and went to the air-conditioner closet. He was very quite, checked the service area and moved to the out side unit. He was very knowledgeable and efficient. He pointed out here was an adjustment needed on the wall thermostat which he corrected. He checked the outside unit and found no problems. When finished he reviewed what he had done gave me the invoice and list of what he had done. I gave him the check. Joe was polite, friendly and very efficient. (See More)
11/19/2019
 
Crawford has provide excellent service which includes installation of product and maintenance agreement. Service Technician Joe G was very polite, and covered all that was needed (new filters) and concerns (CO2 monitor and surge protectors). We will definitely continue to work with this company and its courteous technicians and office personnel. I would also like to thank Joe G for his Service as a veteran. Mr.** (See More)
11/15/2019
 
Joe Gill, service technician for Crawford Services, Inc., does an excellent job. He is willing to answer any questions we have and always fully explains the service provided. He also offers tips to help us maintain our unit and keep it operating at its best. (See More)
11/14/2019
 
Joe was absolutely great once again. He was out for a heating tune up and made sure we were good to go for winter. Joes the man! (See More)
11/14/2019
 
Joe Gil has been our tech for a while now, and is the best. He is very thorough, gives clear explanations, and does not try to sell you in things you don't need. You feel completely comfortable having him in your home and talking straight with him. I'd recommend Crawford to anyone. (See More)
11/14/2019
 
Joe G. recently performed our annual preventive maintenance system check and, as usual, was punctual, knowledgeable and efficient. We have trusted your company for years and Joe should be considered a very valuable asset to your staff. Thanks for the great service. (See More)
11/07/2019
 
Our technician was Joe G. he was on time and quickly took care of our problem. He was professional, knowledgeable and friendly. Crawford Services is a great company, honest and dependable. I highly recommend them. (See More)
10/29/2019
 
Joe serviced my newer HVAC. He was on time and communicated clearly. He took time to provide me with information about service plans. I know I am in good hands with Joe. THANKS!! (See More)
10/28/2019
 
I am always pleased with the service provided by Crawford Services. Joe Gil was knowledgeable and was in and out in no time. No pressure for additional services. (See More)
10/26/2019
 
Joe is a conscientious and knowledgeable service provider. (See More)
10/25/2019
 
Joe G. from Crawford Services came for a service call to our home and he was great. Very professional and kind. He explained everything thoroughly and made suggestions on how to keep our ac/heater running efficently. Great representative for Crawford. (See More)
10/24/2019
 
Joe G was helpful and friendly. (See More)
10/04/2019
 
Joe G provided excellent service, getting our AC back to optimal condition quickly and being up front and transparent about our options. (See More)
9/30/2019
 
Joe was incredibly professional, told me exactly what he was doing and solved all my problems. He also was flexible enough to help with another problem even though the service desk had mixed up two accounts. (See More)
9/27/2019
 
Our A/C unit stopped working today and of course it was 95 degrees out. Called Crawford for around 1:30 and the technician joe Gil showed up a little after 4:30. We're glad that we were able to get somebody out on such short notice. Joe was quick on the diagnosis which was the fan motor. He had everything wrapped up by 6:00. We're happy campers now that it's getting cooler. Our dog definitely appreciates it. Very professional and informative. We Are on a yearly service contract and it's nice to know we can always count on Crawford. (See More)
9/26/2019
 
We have been a customer of Crawford Services since 2013. During our maintenance check for the summer, Joe suspected there was a leak in the systems. After a diagnostic test, it was confirmed. The following week, both Floyd and Joe began the process of changing out the bad coils. The job was completed, the units are running efficiently. This is a company who's employees know what they are doing, know what they are diagnosing, and make every effort to make the customer happy. I am a happy customer. I will continue to refer anyone who needs HVAC or plumbing needs to Crawford Services ! (See More)
9/21/2019
 
No Comment (See More)
9/09/2019
 
We have used Crawford Service for many years, and just had our summer "tune-up", using an annual maintenance coverage program, for semi-annual inspections, which also includes 24 hours a day, 7 days a week, no overtime service coverage-and I highly recommend it!. Joe was kind, courteous, and promptly completed his inspection. The technicians are also very conscientious, as on one visit, they noticed an adjacent neighbor's compressor unit was not blowing hot air as it should. We alerted the neighbors (and I highly recommended Crawford Service!). We even started (very happily) using Crawford Service plumbing division, with equally pleasing results. (See More)
8/20/2019
 
Joe *** just completed our annual maintenance - he was professional- courteous - efficient. Really appreciate his thoroughness. Thank you (See More)
8/19/2019
 
They always do a great job and good service and fair pricing. (See More)
8/14/2019
 
Joe G GoodJob (See More)
8/07/2019
 
joe was very thorough and expedient in making repairs in a timely manner. we were please with the proffessonal way in which he conducted himself. (See More)
8/06/2019
 
Joe did an awesome job. He was fast and efficient, and replaced our motor with no problem at all. Thanks, Joe for a great job! (See More)
8/05/2019
 
Joe did a great job! Our AC issues were intermittent and related to a short. Joe came out 2 times to try and trouble shoot the issue. He was knowledgeable, personable and easy to work with. Thankfully our AC is working now in the 100 degree heat. (See More)
7/30/2019
 
I just had my 4 air conditioning units serviced by Joe G. He is very professional and covers every base. He also makes suggestions to keep the units protected. He's been coming for over two years and he's been great every time! (See More)
7/30/2019
 
Joe was very friendly, did a complete review and cleaning of HVAC system. Joe Gil and Crawford Services "rocks". (See More)
7/20/2019
 
on time , did a great job , explained every thing ,very friendly ,signed me up for a service agreement . I'll call you'll if I need help with HVAC or plumbing problems. (See More)
7/17/2019
 
Joe G. was very courteous, knowledgeable and professional. He answered all my questions and we discussed some creative solutions to some complex issues. Crawford Services should be proud to have such a friendly competent employee. (See More)
7/13/2019
 
Joe arrived on time and did a great job (See More)
7/06/2019
 
Joe did a excellent job! I would recommend him and Crawford Services to anyone. I could not ask for a better experience. Thank you Joe and Crawford Services! (See More)
7/03/2019
 
Service was great, Joe Gil went above and beyond what was necessary to help. Friendly and knowledgeable service (See More)
7/02/2019
 
Crawford was able to get a tech to my house on a Sunday morning, when Joe arrived he was friendly and professional. He found my AC issue and had it fixed in no time. Huge help on a hot day. (See More)
6/30/2019
 
Very pleased with the service and the professionalism of the technician (Joe Gil). Service was prompt, efficient, and comprehensive. Joe took the time to ensure the job was done completely. He was very thorough. Thanks! (See More)
6/29/2019
 
I have a service contract with Crawford Services. Today, I was scheduled for summer service at 9 am. Joe was my technician. Joe has been to our house before. Joe looked very professional when I answered the door. He wore booties on his feet in respect of our home. He spent a great deal of time servicing our systems, so I have confidence he checked everything. He did notice a couple of problems and he resolved them at no extra charge. Joe was a pleasure to deal with. One of the best experiences I have had with a service call. (See More)
6/28/2019
 
Joe G is great. He is efficient and courteous. We love him doing our work (See More)
6/27/2019
 
I'm writing to recommend Crawford Services Technician Joe Gil, who diagnosed and serviced my air conditioning system today. Joe was personable and knowledgeable, and promptly identified the source of my A/C problem. I would highly recommend him for any HVAC service or repair. Crawford Services should be proud of employees like Joe. (See More)
6/25/2019
 
We have had Joe attend to service checks with Crawford Air on more than one occasion. He is always prompt, and professional. He provides explanation for any issues to pay attention to, as well as recommendations for items that would benefit our system. He is an asset to Crawford Services. (See More)
6/25/2019
 
Joe Gil has been our serivce technician for awhile. Prompt, Professional and Honest best describes him. Has the ability to explain technology in laymans terms. Definitely an asset to the company. (See More)
6/21/2019
 
Joe was great about explaining everything and providing tips on how we can save on our energy bills. (See More)
6/20/2019
 
If you are looking for high quality care with high quality people, Kenji Pearce and Crawford Services will make sure your home is well taken care of. They were very responsive, caring, and professional. Best experience I have ever had with an air conditioning company. It's not a wonder why Costco uses them as their company of choice. (See More)
6/20/2019
 
Joe *** has serviced my AC and furnace units several times. Most recently for the summer tuneup. Joe is always professional and thorough, keeping me informed and educated along the way. Excellent customer service. Thank you. (See More)
6/20/2019
 
Joe was professional, personable, responsive to questions, volunteered information, and explained fully when I was unclear. He went the extra mile and called the office to check on something for us. It continues to be a positive experience working with Crawford Services and we purchased a new three year service policy. (See More)
6/17/2019
 
Joe G., service technician, did a great job servicing my leaking AC unit. He was very knowledgeable and professional. (See More)
6/06/2019
 
Always so pleasant and does a great job! (See More)
6/05/2019
 
Joe was very professional and thorough in his explanation of the services needed for my unit. After only owning the unit for 2 yrs I was not real pleased with having to replace a leaky coil. Joe was empathetic and understanding. He presented several options for me to consider to help with any future services needed on my units. Everyone at ******** has been very helpful and professional in all my communication. They do very good work. *** (See More)
6/03/2019
 
Joe was very nice even though this was a Sunday job. I know he had weekend duty but I hear complaints from others regardless. He quickly found the problem and made repairs. He found a electrical wire that should not be wire to the A/C and he warned me that it was illegal and it could have caused very serious problems to the A/C (See More)
6/02/2019
 
Amazing service. Came out on a moments notice on a Sunday morning. Couldn’t be more pleased with Joe Gil’s work ethic and personality. I will most certainly call Crawford for any future climate control issues. (See More)
6/02/2019
 
Joe G. was an excellent technician and a most courteous professional. He was able to diagnose our problem and offer solution options. I can highly recommend Joe and Crawford Services to anyone needing help with air conditioning or plumbing. (See More)
5/31/2019
 
Joe was very thorough and professional. We have always had good experiences with Crawford Services' employees. (See More)
5/29/2019
 
Crawford Services installed a new air conditioner in my home and Joe *** performed my first routine maintenance. I am completely satisfied with the installation and the maintenance performed. I wholeheartedly recommend Joe *** and Crawford Services for your air conditioning needs. (See More)
5/20/2019
 
Crawford Services installed a new air conditioner in my home and Joe *** performed my first routine maintenance. I am completely satisfied with the installation and the maintenance performed. I wholeheartedly recommend Joe *** and Crawford Services for your air conditioning needs. (See More)
5/20/2019
 
The service technician Joe *** who came by for routine maintenance and to replace a part of my HVAC unit was more knowledgable and helpful than expected. His work included using and recommending the most up to date equipment and telling me about an upgrade in which I was interested. (See More)
5/18/2019
 
Joe just finished our HVAC tune up. Joe was very thorough and was very courteous. I would definitely recommend him and Crawford Services. (See More)
5/16/2019
 
Joe was very nice and very knowledgeable. Completed our annual hvac maintenance and explained what he covered in his inspection. Would highly recommend Crawford Services. Customer service is exceptional. (See More)
5/14/2019
 
Routine maintenance on my HVAC has been excellent since purchased a couple years ago. Joe G. is an excellent technician. He's thorough, friendly and efficient. I think this is his second time here for check ups. I'll take him anytime. (See More)
5/08/2019
 
Joe was courteous and helpful. He checked out my A/C system quickly and yet answered questions I had. (See More)
5/03/2019
 
Worked really hard to get our air conditioner working properly. Long time satisfied customer. (See More)
5/03/2019
 
We have been using Crawford for several years now and they have really taken care of us. Quick response time and very courteous staff. (See More)
5/02/2019
 
Joe Gil has serviced our heating and air conditioning units twice now. On time, professional, great communication and sound advice. Couldn't ask for more. more (See More)
4/25/2019
 
(no comment) (See More)
4/20/2019
 
Joe was very thorough and explained everything well. (See More)
4/19/2019
 
Joe was professional, patient, knowledgeable performing A/C tune up on my two systems. Thank you! more (See More)
4/19/2019
 
(no comment) (See More)
4/17/2019
 
Very considerate ,answer all questions,great job (See More)
4/17/2019
 
Crawford always does an excellent job servicing our unit. They are efficient to remind us of our 6 month services and we never had a bad technician. Joe ** was our last technician and he was very knowledgeable and best of all showed up earlier than our original time schedule. (See More)
4/15/2019
 
Crawford always does an excellent job servicing our unit. They are efficient to remind us of our 6 month services and we never had a bad technician. Joe ** was our last technician and he was very knowledgeable and best of all showed up earlier than our original time schedule. (See More)
4/15/2019
 
Crawford always does an excellent job servicing our unit. They are efficient to remind us of our 6 month services and we never had a bad technician. Joe ** was our last technician and he was very knowledgeable and best of all showed up earlier than our original time schedule. (See More)
4/15/2019
 
Joe and the Crawford Services are great....have used for many years and extremely satisfied. (See More)
4/15/2019
 
I have used Crawford for the past three years and I would never use anyone else. Their service is prompt and thorough. They are friendly and they come when they say they will. Today, my technician was Joe G. This is the second time he has come and both times he solved the problem. He kept me apprised of everything he was doing. I trust Crawford with my hot water heaters, and my air conditioning units. I won't use anyone else. (See More)
4/10/2019
 
Joe was excellent and very hones and knowledgeable and performed the service perfectly. he was very courteous and on time. (See More)
4/10/2019
 
Always happy with the service and helpfulness from Crawford (See More)
4/06/2019
 
Joe is very knowledgeable and professional. (See More)
4/03/2019
 
(no comment) (See More)
3/29/2019
 
Prompt ,professional and very personable. Can't go wrong with Joe! (See More)
3/27/2019
 
Crawford Services handles all our Lennox heating and air units. They perform maintenance on the units twice a year and we have little to no service issues because of this. Joe Gil is a professional technican that takes proud in his work and looks out for his customers. (See More)
3/27/2019
 
Joe was very professional and polite. I will recommend him and Crawford Services to everyone I know. (See More)
3/21/2019
 
No Comment (See More)
3/14/2019
 
The tech was very nice - it took him a long time to determine the problem but he was able to repair it. (See More)
3/09/2019
 
Joe G was my technician today and he was excellent! Very professional and took care of everything! I would highly recommend Crawford Services, Inc and Joe G.! (See More)
3/01/2019
 
Joe G was my technician today and he was excellent! Very professional and took care of everything! I would highly recommend Crawford Services, Inc and Joe G. (See More)
2/28/2019
 
As we have become accustomed, Joe, like the rest of the Crawford crew again did a great job. On time, no muss, no fuss. (See More)
2/25/2019
 
(no comment) (See More)
2/22/2019
 
Always very thorough. Always neat and tidy and professional! (See More)
2/19/2019
 
Joe Gil is top-notch! Arrived on time, thoroughly analyzed the problem, remedied it and explained what he found in terms I could understand. He also made suggestions about what I could do to help avoid future problems. I'm not sure how anyone could ask for more. I'm a happy camper! (See More)
2/08/2019
 
Joe was on time , polite, knowledgeable, and very helpful. (See More)
2/07/2019
 
Joe was on time , polite, knowledgeable, and very helpful. (See More)
2/06/2019
 
Joe as extremely knowledgeable and professional. Really appreciated his time (See More)
2/01/2019
 
Joe as extremely knowledgeable and professional. Really appreciated his time (See More)
2/01/2019
 
Joe performed a PM on my HVAC/AC today. He did an awesome job explaining the functionality of some of the concerns I had. He ensured that I understood by using layman terms. He was very thorough & professional & I look forward to any service from Joe in the future. He even called the office regarding a warranty we were unsure about. Joe is an asset to Crawford. Thanks for sending him! (See More)
1/31/2019
 
Crawford Services tech. Joe Gil, was thorough and he kelp the work area clean. He replaced the heater coil and recharged the freon that had leaked out. Very considerate young man. Highly recommend Crawford Services and Joe for heating and air conditioning needs. You can thank me later. (See More)
1/29/2019
 
I worked through Costco who has a partnership with Crawford Services. I am very pleased with the company. Everyone I worked with was polite, professional, and courteous. The technician who came to my home was Joe G. He was knowledge, answered all of our questions, offered his professional thoughts and feedback. (See More)
1/28/2019
 
Joe was very knowledgeable and solved our problem quickly and efficiently. Friendly with good communication skills. Crawford Services is a solid honest company with good employees. (See More)
1/24/2019
 
Joe is an excellent service technician. He is very thorough and takes his time. We have been pleased. (See More)
1/21/2019
 
Joe has come and performed services at our house several times and every time he does an exceptional job. Explains what he is going to do and finishes with a summary of what he completed. Way to go Joe...keep up the good work. (See More)
1/18/2019
 
Joe is very professional and does a great job (See More)
1/18/2019
 
Joe is a very good service tech,he really knows his job and what he's doing.he was a great help to me and taking can of my A/C. I will always ask for Joe to come work on my A/C. (See More)
1/12/2019
 
Joe Gil is another shining star of employees at Crawford Services. I have used them for years and they always come through and get the job done quickly. (See More)
1/02/2019
 
Joe always does great work. (See More)
12/13/2018
 
BBB would only let me post a complaint so I was not able to post this on BBB. My comments: Joe Gil did a great job with my furnace check up. He was on time, professional, good with our dogs, not too pushy selling unneeded services or repairs, I would welcome him back anytime. (See More)
12/12/2018
 
Joe was very professional and completed my inspection in a timely manner. He very polite and easy to talk with. He did his job and explained what he checked in my system. He must be a treasued employee. See ya in June, Joe. (See More)
12/11/2018
 
(no comment) (See More)
12/06/2018
 
Knowledgeable, courteous, and professional service. (See More)
12/05/2018
 
knowledgeable, informative, Not a pushy salesman.....just the facts Would definitely request in the future (See More)
12/03/2018
 
We are a new customer of Crawford Services, having replaced our HVAC system recently. They did an excellent job of installing. Today we had our first service call; Joe Gil. He was excellent, knowledgeable, thorough, and diagnosed and fixed our issue completely. Excellent job and thank you, Joe! (See More)
11/28/2018
 
(no comment) (See More)
11/21/2018
 
(no comment) (See More)
11/16/2018
 
Joe was on time, friendly, and knowledgeable. I was happy to have him in my home. (See More)
11/13/2018
 
(no comment) (See More)
11/13/2018
 
Always happy with the service and helpfulness from Crawford (See More)
11/04/2018
 
Joe is knowledgeable, helpful, and kind. Also, got in and out to fix the issue :) (See More)
10/29/2018
 
Great, after-hours response, courteous and effective diagnosis and repair. Would highly recommend Joe Gil, the technician who fixed my problem. (See More)
10/22/2018
 
Joe just finished our HVAC tune up. Joe was very thorough and was very courteous. I would definitely recommend him and Crawford Services. (See More)
10/17/2018
 
I was so pleased with Joe Gil, because I have had many people out here to do some work on our rental house, and they never seemed to know what they were doing and I felt that they were not very knowledgeable. I was so pleased with Joe, and so glad I called Crawford Services. I feel like we are in good hands and it just gave me a good feeling the rest of the day. I was so pleased I signed up for 2 agreement plans on the rental house and on my own house. Thank You Joe for your help! (See More)
10/16/2018
 
Joe Gil just finished a thorough checkup of my heating systems. I am very happy with his performance. Excellent work! (See More)
10/09/2018
 
I was very happy with the service and the prompt attention to my call. Joe Gill was the service tech that came out and was very professional and pleasant. He explained what he was doing and went above expectations to take care of our need. Price was reasonable and he offered a maintenance program and explained its benefits and savings. I recommend Crawford Services, and Mr. Joe Gill 100%. (See More)
9/20/2018
 
Very good experience with service and installation. Very professional team. (See More)
9/12/2018
 
Joe ** was my technician. He did a great job and explained everything to me. He was thorough and customer-driven. I would highly recommend him and Crawford Services! (See More)
9/08/2018
 
Crawford was able to get a technician to my house within a couple of hours. Joe Gil did an excellent job! He quickly found the problem and just as quickly fixed the system where it was up and running again. I like that he knew exactly what to do. The issue wasn't with the actual Lennox system, but with the water drain. Joe not only fixed the problem, but made it to where in the future, it it occurs again, the drain can be cleaned more easily. Thank You! (See More)
9/04/2018
 
On a busy August 30,2018 day I called Crawford needing a Tech Rep to come and resolve several issues. Joe arrived within 2 Hours of calling. Truck was well marked with Crawford Services and easy to identify. Joe was in a Uniform with his name on his clean shirt. He was very prompt in understanding my problem and quickly solved my problem, AC drain was clogged and he corrected the issue that I had called about. He then checked my Freon and found it low. He refilled. We reviewed other issues. Joe was friendly and very professional. I would give him 5 Stars and would love to have him in the future. Richard Morgan (See More)
8/30/2018
 
Joe G. serviced our Trane AC system. He was professional and efficient. He explained the work clearly and was patient with my questions. He made recommendations about filters and air purification systems that were helpful. I asked if he was a veteran. He is. (Army) I'm a retired Marine and I compliment not only Joe's work but Crawford Services for hiring veterans. Semper Fi. (See More)
8/28/2018
 
Joe is very knowledgeable, found the issues with our system that needed correction, and got our system up and running again. (See More)
8/22/2018
 
Joe Gil was great! i told him i was rushed because i had to go to work later that day, but my AC was not working and i needed someone to come that day! he told me he didn't rush and if he couldn't fix my AC he would come back the next day, ( i was off the next day ), and i wouldn't be charged another service call. turned out he fixed my AC and was very good at explaining what was wrong with my unit. i felt very confident that he knew what he was doing. i hope he is the same technician that comes back to my home the next time i need help!! thanks Joe (See More)
8/22/2018
 
We were very pleased with the job Joe did when he came out to do the semi-annual servicing of our system. He was able to diagnose & provide treatment for our cooling issue, but more importantly, he was able to offer us advice about future needs that are likely to become issues & the best options to consider to address them. He didn't try to pressure us into buying anything, but instead offered us his expertise on what things to think about & which might be the most cost-effective. We appreciated his honesty. (See More)
8/06/2018
 
Joe was extremely helpful and informative. I didn't feel like he was trying to sell me something or rip me off. Joe demonstrated outstanding customer service and made sure my AC was working properly before he left. Joe's customer service made me feel I could trust this company. I signed a three year maintenance agreement for this reason. (See More)
7/26/2018
 
Joe was absolutely great! He took time to diagnose a problem and fix it. Offered suggestions in how to help going forward, and his advice made good sense. When it over 100 degrees, you want this man or Crawford Services to help you out! (See More)
7/25/2018
 
Good service. Friendly and efficient service rep. (See More)
7/03/2018
 
Joe was on time very knowledgeable and extremely helpful. He and Crawford Services we exactly what I was looking for in hvac company. Family owned and customer service and value oriented. I highly recommend the for any HVAC needs! (See More)
7/02/2018
 
They did a great job with my new A/C installation last summer. Just had my second free checkup for the year - everything looks great! Joe was very professional,friendly, and knowledgeable. If you are looking for someone to install a new system or you just need a checkup, I highly recommend Crawford. (See More)
6/22/2018
 
You are fortunate to have Joe Gil on your team. Both my wife and I were very impressed with his service. Specifically: - His knowledge of our system and the thorough and efficient way he assessed and remedied the system, - He also provided practical suggestions to better control air flow to avoid cold air being blown in my wife's face...and he adjusted the vents for us, - All this provided with a great temper and friendly way. We will be sure and request that Joe be our go to technician on all future calls. He gets and EXCELLENT from us. (See More)
6/05/2018
 
When we were having trouble with our under warranty air conditioner Crawford Services sent someone out immediately. Joe was professional, friendly and helpful. (See More)
6/02/2018
 
I have had Joe **** from Crawford Services out to service my a/c on several occasions and I have found him to be very respectful, courteous, and very helpful. Joe always shows up with a smile on his face and a great attitude. Joe listens to all of his customers concerns with patience and addresses each concern professionally. Crawford Services has found themselves a real asset in Joe, to go out and represent their company in the most positive way!! (See More)
6/01/2018
 
5 stars! Joe serviced 2 of my AC units today, with expert advice along the way. This is the 2nd time Joe has been to my house to service AC issues. Both times he provided excellent service. I will request Joe from now on. (See More)
5/31/2018
 
I really appreciate Joe’s thoroughness and professionalism. He answered my questions and ensured that everything was working well. I appreciate how He offered the service contracts through Crawford. He was respectful of my response. The overall work provided by Crawford has been top notch from installation to service. Many Thanks (See More)
5/30/2018
 
Technicians arrived promptly, fixed issue with air conditioner, were professional and courteous, tidied up area before leaving. (See More)
5/23/2018
 
He is polite. He took time to explain and recommend product for air purifier. I overall satisfied with Ho service. I would give him 5 stars if he would put on a shoes protectors when enters the house. (See More)
5/17/2018
 
Recently I had a service Technician from Crawford Services, Joe G., service my A/C unit for the Summer time frame. Joe was very friendly, did his work in a very professional manner, and after checking the Unit inside, Joe went outside and worked on A/C Unit. Bottom Line, Joe said I needed some refrigerant for the A/c. In summary, as a customer, I was very pleased with Joe's Service and annual A/C Check. I will be looking for Joe to return for Fall Heating Unit Check-up Thanks again for such good service and up front call to let me know that Joe was his first stop and that he would be coming from Bedford, Tx. He waited outside until he was sure that someone was home! (See More)
3/27/2018
 
Very appreciative of the technicians and Crawford! (See More)
12/14/2017
 
Great Service! Very happy with Joe Gil! (See More)
12/11/2017
 
Joe took his time. He was kind and professional. (See More)
12/06/2017
 
Very happy with Crawford Services! Joe is welcome back any time! (See More)
12/04/2017
 

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