Kenji P.
Comfort Advisor
2 years Experience
2 years Experience
Message from Kenji:
I look forward to meeting you and discussing your home comfort needs.
* Total number of reviews and star-ratings are based on
data collected during the time period Crawford Services, Inc. has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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After a great deal of study and discussions with HVAC vendors, I chose Crawford Services, Inc. to install a new Lennox heat pump system in my home. Kenji Pearce came out to complete the initial assessment of my needs. He was friendly and very professional. Kenji carefully measured my home and thoroughly analyzed the potential heat load and ducting. He then patiently explained to me his recommendations for a new system, while offering options which I could also consider. I don't believe I have ever encountered anyone who has been as technically knowledgeable about HVAC systems. Kenji is a great teacher, and I learned a lot about my home and about why the system he was recommending would provide the greatest amount of comfort and satisfaction. My system was installed by two amazing technicians - Jesus Ortiz and Roberto Reyes. Like Kenji, they were very friendly, considerate, and professional. It was clear that they took great pride in their workmanship. They were very organized and kept their workspace very clean and neat. When they found that the breaker in my home was insufficient for the heat strips that I needed, they installed a suitable replacement that could handle the load. Kenji spent a good deal of time with Jesus and Roberto to make sure that they had everything that they needed to complete my new system. He also explained the installation process to me and highlighted many of the extra steps that Jesus and Roberto were taking to make sure that everything was just right. It was a most impressive team effort. My new Lennox HVAC system looks great! Unlike previous installers I have had from other companies, Jesus and Roberto do high end commercial quality work. I cannot imagine a better looking installation. Since it was installed, my new Lennox system has performed exactly as Kenji had promised. It is efficient and quiet. Many times, I cannot tell that it is even running. Bottomline: If you simply want the best, get a new Lennox HVAC from Crawford Services, Inc., and be sure to ask for Kenji, Jesus, and Roberto. You'll be really glad you did! -- Warren N. (See More)
5/07/2021 |
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Kenji Pearce arrived on time to assess my HVAC needs. He was very thorough, explaining the process to determine what I wanted and what options were available. Once I decided what system I wanted based on his recommendations, the one-visit install was scheduled promptly and completed very professionally. I was very favorably impressed with Kenji as well as the install team of Manuel Zapata and Jose Zapata.
After my initial experience with Kenji Pearce I was convinced to request him by name for help with another HVAC installation ! I was working on an extremely tight schedule and I knew Kenji was the one I wanted to help me. With his experience he was able to figure my needs, offer solutions, and commit to an install within days. I was concerned with an old failing HVAC system facing what has turned out to be one of the worst ever winter weather events for this area.
The install team of Jesus Ortiz and Roberto Reyes were most professional in carefully prepping the interior areas of my home. They were very courteous and obviously extremely good in accomplishing all of the necessary tasks in such a complicated project.
A special thanks to Roberto for his patience with me in setting up the new thermostat and programming my phone app ! (See More)
2/16/2021 |
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Kenji Pearce arrived on time to assess my HVAC needs. He was very thorough, explaining the process to determine what I wanted and what options were available. Once I decided what system I wanted based on his recommendations, the one-visit install was scheduled promptly and completed very professionally. I was very favorably impressed with Kenji as well as the install team of Manuel Zapata and Jose Zapata. (See More)
9/06/2020 |
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no comment (See More)
3/04/2020 |
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I have a 20 year old system. Kenji came out for the estimate and he carefully explained which unit model is best for my house. During his inspection, I saw he noted parts of the job to pass on to the installers. Such as fence gate size and the attic door to ensure it was wide enough for the job. Estimate Friday and they started the job Monday, I was glad they were able to start the work so quickly. I was impressed both Kenji and Ron (Costco rep) showed up to introduce us to the installers and Kenji covered everything again with them. Kenji is very knowledgeable and friendly. Wife and I were very at ease discussing everything about the company, their workers, and how they work to Lennox procedures. I recommend Kenji to anyone when deciding your next replacement AC system. (See More)
3/03/2020 |
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Kenji ******* was the best! Knowledgeable, informative, and personable, he presented the benefits of buying a new Lennox heating/air conditioning system. He clearly explained financing options. He was flexible when it came to scheduling the installation of the new system and the final inspection. I would recommend Crawford Services if Mr. ****** is an example of all their employees. Well done. (See More)
7/26/2019 |
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Kenji Pearce and Crawford Services will make sure your home is well taken care of. They were very responsive, caring, and professional. Best experience I have ever had with an air conditioning company. It's not a wonder why Costco uses them as their company of choice. (See More)
6/19/2019 |
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If you are looking for high quality care with high quality people, Kenji Pearce and Crawford Services will make sure your home is well taken care of. They were very responsive, caring, and professional. Best experience I have ever had with an air conditioning company. It's not a wonder why Costco uses them as their company of choice. (See More)
6/19/2019 |
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Professional, timely and a great installation experience. Excellence at its best. (See More)
3/11/2019 |
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THE ENTIRE INSTALLATION PROCESS WAS PROFESSIOINAL AND TIMELY. EXTREME CARE WAS TAKEN TO MAINTAIN TECHNICAL ACCURACY AS WELL AS A CLEAN WORKSITE. CRAWFORD EMPLOYEES WERE PROFESSIONAL AND POLITE IN ALL RESPECTS. (See More)
11/19/2018 |
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Kenji has outstanding knowledge and attention to detail. He arrived right on time and and spent considerable time answering my questions. He was a pleasure to meet. At this time, still weighing my options in regards to a new HVAC. (See More)
9/11/2018 |
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Kenji was very thorough explaining the ins and outs of the HVAC estimates, answered all my questions and he is very knowledgeable. Highly recommended. (See More)
7/25/2018 |
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