Conn Mechanical Systems
5521 S White Horse Pike, Egg Harbor City, NJ 08215
Phone: (609) 965-1930
Website: www.connmechanical.com/



Conn Mechanical Systems - Our Reviews

Overall Rating

402 star rating
(81 Reviews)
ReviewBuzz
150 star rating (30 Reviews)
Google
163 star rating (33 Reviews)
Facebook
55 star rating (11 Reviews)
Yelp
34 star rating (7 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Conn Mechanical Systems has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


the whole process from start to finish was great the office staff (Kait) was awesome and the guys Eddie and Kirk did a great job they were very neat and friendly. Would recommend them highly.
Ed C., Kaitlyn C., Eddie P.
05/20/21
 
no comment
Kaitlyn C.
04/05/21
 
We are so very happy with Conn Mechanical that its hard to describe except to say that there is peace of mind with our experience. Thank you very much to the office and field workers.
Ed C., Kaitlyn C., Nick S., Kenny W.
07/31/20
 
My husband & I chose Conn Mechanical to install our central AC. We went with the ductless system. I'll admit I was nervous about this system, but this company put my nerves to ease. They were excellent to deal with. Superb installation work. Explained everything to us & very quickly resolved a problem we had. Everyone we dealt with was very nice. We would hire them again. Highly recommend this company. Thank you, Ed Conn & staff for a great job!
Ed C.
06/23/20
 
Great job. Everything was neat and clean. Nice people to deal with.
Ed C., Kaitlyn C., Eddie P., Kenny W.
11/22/19
 
From start to finish, everyone was professional and accommodating. Communication was fabulous and the new system works as promised. Highly recommend!!
Ed C., Kaitlyn C., Eddie P., Kenny W.
11/17/19
 
I would recommend CMS to anyone interested in upgrading their current heating system. I went from an ancient and expensive oil heater to a Geothermal system. I have already seen huge cost savings and expect the system to pay for itself within the next few years. From beginning to end Ed Conn and his team did an excellent job. True professional's in their field.
Ed C., Kaitlyn C., Eddie P., Kenny W., Greg W.
11/15/19
 
Conn Mechanical Systems did an outstanding job with our heat/air conditioning/water heater replacement. From proposal to installation to follow up, all phases were done in a timely, professional manner. Kudos to Ed, Kait, Eddie, Kenny, Greg and Kirk. We recommend Conn Mechanical Systems enthusiastically and without reservation.
Ed C., Kaitlyn C., Eddie P., Nick S., Kenny W., Greg W.
09/26/19
 
Excellent...highly recommend
Kaitlyn C., Steph F., Mike S., Greg W.
09/20/19
 
I am so happy I called conn Mechanical Systems. They had a great technician (Nick) out in less than 2 hours and he identified and fixed the problem quickly and efficiently. He knows his stuff! So helpful, professional and knowledgeable. He found issues we didn't even know that were wrong with our original installation that could have resulted in a very dangerous problem for us. Highly recommend Nick and Conn Mechanical!!
Nick S.
08/23/19
 
Nick and Steph were both very professional, courteous, and knowledgeable. I would recommend this company for service. It is comforting to be able to trust a service company and its employees.
Nick S.
08/06/19
 
Conn Mechanical put in a new heater for me. Excellent service, nice, friendly people. I felt they went that extra mile to make sure everything was done to perfection. I would definitely hire them again and recommend them to anyone who needs the kind of services they provide.
Ed C., Kaitlyn C., Mike S.
07/02/19
 
Greg was excellent, efficient and nice! Did the job fast, too
Greg W.
06/26/19
 
Excellent Serivices given by Owner, Office Staff and Plumming / Heating Service Guys! 5 Stars is Not Enough!
Ed C., Kaitlyn C., Steph F., Eddie P., Kenny W.
06/25/19
 
Friendly, on time, very helpful. Will recommend Conn to everyone I know that needs any service that they provide.
Ed C., Kaitlyn C., Steph F.
06/08/19
 
Great work done
Ed C.
05/27/19
 
From the first phone call to the final completion, everything was very smooth & professional. Could not have been more pleased with the Kait in the office & Greg who did the actual installation. Found it hard to believe that Greg did all the work by himself.
Kaitlyn C., Greg W.
05/13/19
 
Awesome job - from the consultation through the install!
Ed C., Kaitlyn C., Eddie P., Kenny W.
04/03/19
 
Eddie did a very nice job. I would recommend them to anybody.
Ed C., Kaitlyn C., Eddie P.
12/08/18
 
I called on a Sunday in November 2018 @9:50 for help with my oil furnace that was not lighting. Pipes cold. I left a message with the details. @9:55 I received a call back from Ed Conn. We talked the situation over and I had someone at my house the very next day to get me back up and running. Pipes are hot and house is warm! This is my first experience with Conn Mechanical and so far I am very pleased.
Ed C.
11/26/18
 
Friendly staff and prompt service. Knowledgeable and courteous.
Ed C.
11/26/18
 
Thank you to Conn Mechanical for getting our new heating units in before the cold weather sets in. They were so patient to work around our busy schedule. Ed worked with us to make the changes we needed to make them more efficient. Kait in the office made sure everything flowed smoothly. Kenny, Greg and Eddie worked well together to make sure the job was done in a timely manner.
Ed C., Kaitlyn C., Eddie P., Kenny W., Greg W.
11/17/18
 
Nick was very friendly and competent.
Nick S.
10/30/18
 
We have used Conn Mechanical since 2011. Ed Conn and his team provided us excellent advice for replacing our Water Furnace Geothermal Unit with a new high efficient Bosch unit for our home in 2011. The response, professionalism, service was outstanding. Now in 2018 our second Geothermal unit failed at the end of the summer. Conn's team was extremely helpful and responsive in finding temporary solutions. They then researched the best solution to replaced our failed unit with a new high efficiency Bryant unit. The installation required some unique design in the duct work to adapt to our existing system. Conn's team was extremely professional in the installation. Conn's team provides a high quality service and stands behind their products to support their customers. We highly recommend Conn Mechanical for quality service!
Ed C., Kaitlyn C., Steph F., Eddie P., Nick S., Kenny W.
10/28/18
 
We had an emergency when a heat pump stopped working. Unlike another local contractor who left us in a bind by not showing up as promised Ed came out immediately and diagnosed the problem. I would highly recommend this company and will be using them again in the future.
Ed C.
10/27/18
 
Nick found the problem quickly and made the necessary repair efficiently. He explained the problem with my system after the repair, tested the system, and was very personable.
Nick S.
10/23/18
 
Ed found the item needed to repair my furnace and took the time the same day to get it installed. I've been very pleased with their professionalism and reliability since using them over the past few years.
Ed C.
10/16/18
 
Conn Mechanical Services continuously provides excellent service. They installed my GEOTHERMAL System and provide routine maintenance along with emergency service (when rarely needed). They are always prompt when scheduling an appointment and on time when arriving for a repair. Nick is the repair technician that I have dealt with in the last year. He is very knowledgeable, professional and courteous. His knowledge insures that he detects the problem in minimal time while his professionalism results in the fast repair of the problem. Everyone in the company, from Ed Conn the owner, the office staff, etc. is a pleasure to do business with. If you are looking for a company in the area of air conditioning/heating that is very reliable, dependable, and knowledgeable, with the right price Conn Mechanical Systems is it. I highly recommend them. I have been a very satisfied customer for 15 years.
Nick S.
09/19/18
 
The representatives were very knowledgeable, the work was completed the next day. I highly recommend this company if you need a repair for your AC or your Heater.
Ed C.
08/17/18
 
We were very pleased with this company. Our central air decided to quit working on a Sunday night. We called Conn that night and left a message. We received a call at 8 AM the next day by their very professional office staff. They sent someone almost immediately. They gave us a price to fix it and three quotes to replace it. Our system was 22 years old so we went with replacement. I could not have ask for a better group of people to work with. They were very professional, quick and clean about their work. Every time I asked a question weather it was the office staff or the workers, I always received a happy answer. I would have been a little cranky if I had to work in my hot attic! Thank you everyone at Conn Mechanical
Ed C.
08/14/18
 
Conn Mechanical is the "best" HVAC specialist team in all of South Jersey. Their diagnostic ability, implementation plan to remediate your problems and expedient manner in which they arrive and finish the job is exceptional by any standard. They are all outstanding in their performance and when the job is finished there is no negative traces such as clean up scenarios that they were even there! My thanks and recommendation for their services is unconditional.
Ed C., Kaitlyn C., Steph F., Eddie P., Nick S., Kenny W., Greg W.
08/11/18
 
I have used this company for a few things, they are always on time and reliable and polite. I have never felt overcharged. The office staff is very pleasant and if they have to call you back they promptly call you back. The most recent visit was taken care of quickly and Nick answered all of my questions.
Nick S.
07/30/18
 
I cannot say enough good things about this company. I called for an estimate for a new hot water heater when I saw on the SJ Gas site that Conn Mechanical is an authorized installer. The next day the owner of the company came out to give me an estimate. While he was there I had inquired about a ductless air-conditioning system. Ed was happy to measure and to give me an estimate for that as well as discuss financing options. Eddie P. and crew did a FANTASTIC job with the installation. They encountered unforeseen challenges with the install, but the problems were no match for these guys! The team was incredibly neat and clean. There were no unnecessary holes in the walls and no debris left behind. After the install was complete the team came in to start the system and then the owner came out and also inspected the system. Ed took the time to show me how to use the remote controls. He also reviewed all of the energy efficiency rebate paperwork with me. Kait, in the office, was nothing but helpful. She kept in constant contact with me either via email and/or phone. Kait has the most pleasant demeanor of any office worker I have ever met! The permit paperwork was perfect. I HIGHLY recommend Conn Mechanical. They are professional, talented, knowledgeable and personable.
Ed C., Kaitlyn C., Eddie P., Kenny W., Greg W.
07/27/18
 
Ed and his team was excellent to work with from start to finish. They came out on a day's notice on the hottest day of thesummer when my HVAC failed and executed a full replacement in under a week. His staff was cortious, professional and the install was of the highest level of workmanship. I would recommend Conn Mechanical with out reservation.
Ed C., Eddie P., Kenny W., Greg W.
07/27/18
 
Always helpful. Always on time. Nick is awesome and very kind. Their work is top notch. If they see something that may be an issue in the future they will let you know.
Nick S.
07/26/18
 
Called in Friday cool ️ on Saturday.
Ed C.
07/10/18
 
Ed and the folks at Conn are great. They came to repair my air conditioner the same day I called and ordered my new one the next day and installed it the day after that. I couldn't have asked for better service. Ed provided with me three options to choose from good, better, best and as well as a few different payment plan options. They went above and beyond to assist me and communicate via email and text. The technicians Eddie and Kenny were great. They were super quiet and polite in my house. They showed me everything and Ed stopped by the next day to check on the job and show me some of the controls and features of my new system and thermostat. He even walked me through the online setup. I have used Conn before to purchase and install a hot water heater and they also service my furnace. Their techs are always professional and knowledgeable and their service is awesome.
Ed C., Kaitlyn C., Eddie P., Kenny W.
07/06/18
 
GREAT, I WOULD RECOMMEND CONN MECHANICAL SYSTEM TO EVERYONE. HONEST , PROFESSIONAL QUICK RESPONSE, ED KNOWS HIS STUFF. Father and son team, high tech equipment, diagnosed problem quickly and fixed it on the spot. Local Company, Located on the White Horse Pike Egg Harbor City. First time using this company, they have a life long customer now.
Ed C.
07/05/18
 
Nick was prompt, friendly and courteous. Clearly explained service plans and costs. Work was completed expeditiously. Have used CMS for service and installation in the past and always been extremely satisfied. Nice folks in the office and in the field.
Nick S.
07/02/18
 
Everything was accomplished on time.
Michael B.
05/21/18
 
Conn Mechanical Systems did a fine job replacing our old furnace and I recommend them. They're hard workers with good communication skills.
Michael B., Ed C., Kaitlyn C., Eddie P.
05/18/18
 
Great service, high quality work. We've used them for smaller jobs before. This time it was a major project: replacement of our 23-year-old geothermal systems. Special thanks to Mikey, Eddie, Nick, Kenny, and Greg, who spent a lot of hours in the crawl space under the house and in the attic; to Kait in the office, who kept everyone informed, and of course to Ed Conn, who is a pleasure to work with.
Michael B., Ed C., Kaitlyn C., Steph F., Eddie P., Nick S., Kenny W., Greg W.
05/17/18
 
The Conn's were great, had to call them on a weekend and they got back to me in a reasonable time. Ed was very knowledgeable and helpful. We chose to get the tankless hot water heater, and it was installed the next weekday. The guys knew just what they were doing and the project was done quickly. We are still waiting on the permit, but we are very happy with the water heater and installation.
Ed C., Kaitlyn C., Kenny W., Greg W.
05/10/18
 
Ed, Kait and their service technicians are knowledgeable, skilled and very courteous. They've installed two ground source heat pumps for us in the past 10 years and also serviced them. We're very happy with our geothermal heat pumps and with Conn Mechanical.
Ed C., Kaitlyn C., Eddie P.
04/30/18
 
Very professional, honest, and courteous.
Michael B., Ed C., Kaitlyn C., Eddie P.
04/13/18
 
They were very helpful, got work done when they said, and I didnt have to take time off from work. Thank you
Ed C., Kaitlyn C., Eddie P., Rocco S.
02/18/18
 
Conn Mechanical Systems is a fantastic Company. My husband and I have used Conn mechanical services for the past few years. We had a geothermal unit that needed to be replaced from the old unit that had been installed by less reputable company, Ed Conn and his entire crew are very professional, friendly, and informative. Replacement unit "Bryant" is working so much better then the other ever worked. His crew got the job finished a head of schedule. Thank you! All work was completed as contract stated, the guys were very clean workers and know what their doing. Office support "Kaitlyn" very helpful and fast at answering any questions you might have and getting all rebates and paperwork in order. We will continue to use and suggest Conn mechanical systems to all our friends and family.
Ed C.
12/04/17
 
I recently contracted with Conn Mechanical for the installation of a mini-split heat pump system, primarily to provide AC in an older house located at the shore. While several other companies provided similarly priced bids, I selected Conn because of the time and effort Ed Conn spent helping me select the appropriate system for my situation and developing a plan for installing it. He was also very accommodating in scheduling the install. I also was attracted by the fact that they are a more full-service organization, providing plumbing as well as HVAC. The actual installation went very well. The two technicians were very professional and worked basically non-stop from the time they arrived in the morning until they left in the afternoon. They faced several challenges, given the age of the house, but were able to overcome them and still complete the work in the predicted time-frame. I would not hesitate to recommend them for this type of work.
Ed C., Kaitlyn C., Eddie P., Rocco S.
10/25/17
 
I had a wonderful experience and fast with getting hot water heater and boiler in my home thank you Conn Mechanical systems...
Ed C., Kaitlyn C., Eddie P., Rocco S., Kenny W., Greg W.
10/07/17
 
Adam was excellent, thank you for all your hard work.- Joanne and Fred Maul
Adam G.
08/26/17
 

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