Brian D. Reviews

Nate McClellan
Brian D.
Residential Sales Manager
1 years Experience
* Total number of reviews and star-ratings are based on data collected during the time period Beck Cohen has been using the ReviewBuzz system and may not directly match the data found on each public review site.
Brian was very good. (See More)
2/09/2023
 
I had left a review some weeks ago about a disappointing failed HVAC installation, but the whole Beck-Cohen team came through and fixed that. They were very careful and planned as needed, and installed a new minisplit HVAC in each of two locations in our home, and they are working great. Thanks so much to Brian and the whole team. (See More)
12/06/2022
 
Just want to say we are very appreciative of the good work you have done for us. Thank you! (See More)
6/21/2021
 
I commend Hash for his courtesy, knowledge and work ethic. He came out for maintenance of our system. He did the work in a timely manner and followed all Covid safety measures. We need more like him. (See More)
3/03/2021
 
From the sales process to the finished product installation, Beck Cohen has demonstrated the requisite professionalism and service excellence to earn our loyalty for many years. They are mindful of the reality that one's reputation is only as good as the last transaction would suggest and each one is treated with this in mind. (See More)
9/10/2020
 
The most professional team I’ve ever encountered! I’m sad to say, I experienced threats from a competitor if I used this phenomenal team. For my safety I had to cancel. If you want perfection and a five star team, choose Beck Cohen! (See More)
7/16/2019
 
Brian was a pleasure to work with and he really new his stuff. He was able to answer all of our questions so that we were comfortable with using Beck Cohen for our installation. We are very happy with the performance of our new system. We would certainly recommend Brian to anyone. (See More)
4/02/2019
 
In need of a new dual zone HVAC system at short notice and having been let down by other companies, we turned to Beck-Cohen. We will never use anyone else. Brian conducted a thorough assessment of our needs, identifying many different aspects of our home for consideration when choosing the right system. He presented us with all the options for equipment and finance. The install was arranged quickly and the team that undertook the work were excellent; on time, professional and when they discovered a problem they worked late one night and then came early the next day to ensure the work was completed on time. This is a level of service rarely seen. Robb and his team were informative and consultative throughout. Beck-Cohen is the best HVAC company you will deal with. (See More)
2/15/2019
 
When both of our hvac units needed to be replaced, we sought out quotes from every company in the Charlottesville area. We felt that Beck Cohen was the most qualified, professional, knowledgeable, honest company with competitive prices. Brian, the sales representative, did not try to upsell us, where other companies did. He is well versed in hvac units, and his experience allowed him to be confident in assessing the exact needs for a house of ours size. He followed up with a proposal within a couple of days, and was always friendly and personable, and was responsive to our questions and concerns. The teams that replaced the units were fantastic! They were professional, and respectful of keeping my house neat and clean during the muddy aftermath of a snow storm. They were friendly and finished both jobs quickly, yet thoroughly. Our house is now toasty and warm! I can’t wait to see how the AC performs in the summer, but I am sure it will not disappoint. (See More)
12/16/2018
 
Brian was helpful at every stage of the process for replacing a heat pump unit. He gave me excellent information for comparative analysis and was very responsive. Brian also managed the installation appointment and coordinated well with the people who did the job. He also followed up in person at our house to ensure we knew how to operate the new equipment and thermostat. Very satisfied. (See More)
11/24/2018
 
Great people (See More)
8/09/2018
 
We were traveling thru Charlottesville and stopped at the Costco and talked with the Lennox rep and Brian called us about ten days later when we returned home. He was always personal, punctual and professional and made us feel confident about Lennox and Beck Cohen. If we had questions, he provided the answers. We expect to continue to receive this level of service in the future from Brian and Beck Cohen. Ken and Jean Hurt (See More)
8/01/2018
 
Brian was very professional, responsive, and knowledgeable. (See More)
7/31/2018
 
Both Brian and the field service team that came out did a great job of walking us through the process of changing out our HVAC unit. Brian worked to get the work scheduled well ahead of the original plan and the team that came out to install was professional and quick. Happy we decided to go with Beck Cohen. (See More)
6/05/2018
 
Every one communicated promptly and told me when they would be there. They showed up early and apparently ready to work. Big job to put in heating and ac unit when it is 90 degrees out - really fantastic team. (See More)
5/16/2018
 
I recently had a Lennox Heat pump and air handler installed by Beck Cohen. The complete install was done within a day (including having to disconnect and reconnect a water heater before beginning the installation) The team from Beck Cohen was very accommodating, professional and helpful. I would highly recommend them. (See More)
5/14/2018
 
Brian did all the extras to close and complete the purchase, installation and follow up instruction for us!. (See More)
4/13/2018
 
Brian worked with me on a tight schedule to view the site, walk through the options, prepare a quote, install the heat pump with a fast turnaround time, and make sure everything was done right. I'm very happy with my decision to go with Beck Cohen, and they have my business going forward for maintenance. (See More)
4/08/2018
 
The entire experience was well done. There was a major problem with ordering the product which Brian caught and fixed rapidly so installation stayed on schedule. The 2 person crew was polite, professional and thorough. Brian then returned and answered questions about the system completely. (See More)
4/06/2018
 
Rob and Brian are like the dynamic duo of HVAC. They helped to translate what is LITERALLY a different language to me (technical HVAC and electrical speak) into something that made sense completely. We lost heat in what has been a ridiculously cold time of the year and they came out the same day (we were not even maintenance customers at the time). We got a replacement approved quickly and scheduled in a timely manner. They even provided temporary heating units to keep us warm for the week between when our heat went out and when the new system was installed. Professionally done all around, very impressive team. (See More)
1/10/2018
 
The entire Beck Cohen team was responsive and respectful. We were fortunate to have such professional gentlemen work diligently to provide our home with a new heating system, during the winter months. (See More)
1/09/2018
 
Great experience from initial meeting through installation. Highly recommend. (See More)
1/09/2018
 
Beck Cohen was fantastic. Replaced and installed 2 Lennox heat pumps. Great experience and customer service. Highly recommend. (See More)
11/15/2017
 
(See More)
11/02/2017
 
The whole Beck Cohen team was very friendly, professional and did an excellent job for us. We are very happy with our new system. (See More)
10/27/2017
 
We needed to replace our entire HVAC system, and went with Lennox, through Beck Cohen. The experience was marvelous. Brian was extremely professional in describing what options we had, and put together a very helpful quotation. The turn-around time was very quick, from approving the quote to getting the installation, and the install team was fantastic. They took out the old system and put in the new, were extremely professional, and left no mess whatsoever at the end. The system works extremely well, we are well-pleased with the outcome. (See More)
8/24/2017
 
The team at Beck Cohen has been fantastic. We are working on a very complicated home renovation-their part has been instrumental in the success of the project. (See More)
8/10/2017
 
As usual, the team was considerate, polite, efficient, and we are very pleased with our new system. The Watsons (See More)
7/25/2017
 
I was impressed with how persistent and experienced the Beck Cohen team was. For example, Rob found a duct that had never been connected when my AC was originally installed (previous homeowner), and was able to find creative wiring routes through my 1938-built house. John and Hash were amazing at installation, working on a weekend to make sure they made schedule, working in sweltering attic heat yet consistently so neat, knowledgeable and courteous. Steve found a very hard to find leak in my secondary system's compressor. Very impressed with these guys. (See More)
7/12/2017
 
Very professional, easy to communicate with, respectful, a pleasure to have them in our home to do the work. (See More)
7/07/2017
 
I'm glad I went with Lennox plus Dehumidifier, I'm experiencing a perfectly quiet unit. Everything was professonally done ️ Thank you, Hannelore Asmussen (See More)
6/30/2017
 
Great work (See More)
6/24/2017
 
We had an incredible experience with Beck Cohen. Brian was speedy in his visit, estimate and in all answering of our questions. The pricing was very competitive and the installation was impeccable. The installation was quicker than I imagined it would be, clean and well executed. We enjoyed having the installation team in our home and are glad to have continued our relationship with Beck Cohen in this endeavor. (See More)
6/23/2017
 
I plan on writing a review within the next few days but want to have time to respond!! I am 110% satisfied with the overall experience!! (See More)
5/17/2017
 
Brian was exceptionally knowledgeable, personable and professional. He was eager to assist with any questions or concerns and was accessible for contact at all times. The men who installed our new HVAV system were also stellar: highly efficient, conscientious and cordial. Overall, we are very impressed with Beck and Cohen and look forward to a positive relationship with this company and our Lenox system over the years. (See More)
5/07/2017
 

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