Beantown A C Team .
Field Service
* Total number of reviews and star-ratings are based on
data collected during the time period Beantown A C has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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Connor Elliott was our service tech today & he was both courteous and professional. He was able to walk us through the steps needed to upgrade our water heater. He provided the info we needed to know to make our decision, we never felt that he was "selling us".
We look forward to seeing Connor for our install. (See More)
1/04/2023 |
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They installed a heating system in our house a couple years ago and it has been nothing but trouble. Wired wrong, parts needed to be replaced immediately, and it doesn’t fire correctly. Third winter in a row that we have endured constant problems. They repeatedly claim it’s because we have an old oil tank. Low and behold, we just replaced said tank, and the problems with the system continue!! They have now falsely accused us of treating a tech poorly and refused to address the problems they caused. In addition, they have made false claims about the practices of our fuel company. This company is incompetent and fraudulent. (See More)
1/20/2022 |
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Beantown team mentioned did an absolute wonderful job installing my new HVAC system from start to finish. Explaining the installation process step by step and doing a meticulous job on workmanship and cleaning the whole job site up. (See More)
4/28/2021 |
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Service was great from beginning to end. Customer service was friendly and knowledgeable, sales was professional and prompt and the installation team was on tine, friendly, professional and neat. Great value, great service. Thank you! (See More)
8/18/2020 |
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I had a furnace and two ac units installed. Beantown ac sent two crews ( Chris's team and Shane's team) both crews were great! They could not have been more helpful. I would rate Beantown ac 5 stars! (See More)
6/29/2020 |
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The team showed up and promptly removed the old unit, fixed the terrible line that was poorly installed originally, and did a really great job getting my AC up and running quickly. They were polite, respectful, knowledgeable, and cleaned up perfectly after the work was done. I would recommend your company to anyone!
I can't thank you enough for the quick response and turnaround, and for hiring a great team. You're doing business right!!!
Pat C. Plymouth (See More)
6/10/2020 |
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Beantown solved a problem regarding my Navien heat and hot water system. Brian came out to my home after 4 different companies in my area failed to address the problem. Brian, a totally competent professional, assessed the problem , ordered the appropriate replacement parts, and completed the repairs in a timely fashion. I was without heat and hot water for 6 days but Beantiwn solved and repaired the problem in 24 hours. I would highly recommend this company for all of your heating and plumbing services. (See More)
4/10/2020 |
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Brian is meticulous in tune ups.Skips no steps -is willing to explain to customer.Besides getting your system to run better than ever before,he leaves the work area spotless after cleaning. No dropped ashes from removing and thoroughly cleaning main exhaust duct.(That is impossible) On a scale of 1-10 he rates a 15. (See More)
3/03/2020 |
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We used the mass save program to upgrade out old heater and also the old central a/c both were more than 20 years old. After researching our options we picked Beantown AC. Every step of the process they made sure things went smooth. They scheduled the installation days ahead, and things went exactly as scheduled. It was a couple of months before we needed the a/c and it didn't start so we called Beantown A/C, they sent a tech out and he got things working quickly. The new heater and central a/c work great, and our energy costs have gone down thanks to the efficient new systems including the Dave Lennox Signature Collection SL18XC1 which is also so much quieter than our old system (See More)
6/12/2019 |
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From my first contact to the finished installation of my whole house AC, Beantown AC was polite, friendly, knowledgeable and professional. The experience of dealing with them was exceptional. I recommend them highly. (See More)
5/08/2019 |
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The Team at Beantown AC were great. Very clean and professional. The installation looks great and was done on time as promised. (See More)
5/08/2019 |
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Great Service By G Bradley , and His Service Team.
The Fays (See More)
3/10/2019 |
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We really enjoyed having the crew out to install a gas furnace and AC unit! The crew was nice and professional and timely. I highly recommend them to anyone! (See More)
3/07/2019 |
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Been a customer now for about 4 years and they have replaced both my heating and my central a/c systems. Both jobs were done very professionally and the workmanship was outstanding. Making an appointment is easy, all of the technicians are professional and friendly and overall just very easy to work with. Thank you! (See More)
3/07/2019 |
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This summer my air conditioner needed service during one of the REALLY hot spells. Beantown came and fixed the problem quickly and efficiently. I then decided to upgrade my 15-yr old furnace and AC. Beantown explained the options and filed for rebates. They suggested I could have the work done at a discount during their winter slow period, which I did. The service team that installed the furnace and AC were courteous and very professional. They did a very neat job and cleaned up afterwards. Erin (in the office) was always helpful, pleasant and accommodating. I highly recommend Beantown. (See More)
3/06/2019 |
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G and the crew very helpful in presenting options and the installation went well. They even assessed us in securing a Mass Save loan to help with the financing. (See More)
3/01/2019 |
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My experience with Beantown has been among the best experiences I've had with merchants. G and Erin were always available to answer my questions and the staff persons who did the installation were perfect in every way. I would not hesitate to recommend this group. (See More)
2/25/2019 |
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Chris, Greg and Shane were at my house installing my new Lennox burner and A/C the whole day and did'nt leave to go home until
almost 7PM. except for a quick lunch they just kept working. They
were amazing workers and informative men just doing a great job.
These guys are Keepers! If I ever open a burner business and these guys go missing, you'll know where they are. (See More)
2/12/2019 |
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Just had Lennox central a.c. installed.
Great job done by Chris,Shane&Greg.
Very professional, provided much information and answered all our questions. Very neat and clean too!
Would highly recommend using Beantown A.C. (See More)
2/05/2019 |
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Beantown Heating/ AC. In Plymouth Just put in our new boiler today. Prompt, reasonal price , professional and clean up was amazing. The only company on the South Shore that gives an instant Mass Save rebate. Thank you team Beantown ! Eric, Will and G were so helpful in getting our heating system up and running . Highly Recommend ! (See More)
1/11/2019 |
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Excellent service, workmanship and price. There was a misunderstanding on a request we made for placement on the unit( our fault.) They returned in a timely manner, made the changes for us and did not add any additional charges for the extra work. A quality run business by very nice people. (See More)
1/08/2019 |
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Front start to finish Beantown was great to work with. Very professional and personable. Would recommend then to anyone. (See More)
12/17/2018 |
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G. Bradley is very knowledgeable, courteous, and professional. We wanted a system that many other companies I called had not even heard of yet, from the start, G knew exactly what we wanted and how to make it work for us. He tailored our new HVAC system to our specific needs and our desire to lower our utility costs while staying within our budget. At time of install Chris, Mitch, Greg and the rest of the Beantown team were respectful of our property (White carpets) and went to lengths to minimize the impact of the their presence in our house. When done they did a thorough clean up and explained in detail how to operate the system. I highly recommend them! (See More)
12/09/2018 |
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Before I actually signed the contract, I had lots of questions which were answered fully and in a timely manner by G Bradley. On the day of service, they arrived 10 minutes early - who does that? They worked non-stop all day, replacing my furnace and AC. They showed me the new set-up and explained how to replace the filter and operate the new thermostat. When they left, the area was cleaner than when they arrived! And the price was excellent. I'm so happy I chose Beantown AC and recommend them highly to anyone requiring this type of service. (See More)
12/04/2018 |
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The Beantown team arrived precisely on time and worked efficiently and professionally to install both a new Lennox heating system and an AC unit. The workers were all very helpful, polite and answered any questions I had. They explained what they were doing and offered advice. Beantown Heating and AC is the best! I will highly recommend this company to anyone needing heating and AC in the future! (See More)
11/27/2018 |
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Great job (See More)
11/15/2018 |
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BEANTOWN was great to work with from beginning to end. Identified the problem, gave a solid and comparative estimate. They were on time, respectful of property and competed the project as expected. There were no issues. I would refer them to anyone who was looking for their services. (See More)
11/12/2018 |
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Great, professional service. Clean, quiet, finished on time. Would recommend to anyone who needed an AC / heat contractor. (See More)
10/29/2018 |
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Professional and knowledgeable crew. Finished ahead of schedule. Left place very clean. Installed new furnace... (See More)
10/24/2018 |
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The installation and support team at Beantown A are great. Installed a complete HVAC system in one day with a seamless transition from the old to the new. Real professionals and great guys!!! (See More)
10/04/2018 |
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I thought I had a problem with the vent pipes but everything is great. (See More)
10/02/2018 |
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While I'm happy with the new unit I think a little more care should have been taken when installing the ventilation pvc, it appears that the access for a plumbing line is blocked by the vents. (See More)
10/01/2018 |
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The owner came out to give us an estimate. He was knowledgeable and gave us a thorough estimate with choices of equipment
The installation team was prompt efficient friendly and cleaned up afterwards
Erin in the office was friendly and efficient and dealt with all the paperwork for rebates
I would definitely recommend Beantown (See More)
9/26/2018 |
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Just had a/c installed by Matt, Eric and Brian. They were prompt, efficient, knowledgeable and professional. Outstanding workmanship. I highly recommend them! (See More)
8/28/2018 |
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G and company were professional, courteous, and provided exceptional service. They took the time to answer every question (including follow-ups), explained everything they were doing, and did an absolutely wonderful job. Would highly recommend. (See More)
8/23/2018 |
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We had Beantown A/C install our A/C system this past Thursday (8/16/18). The bottom line is that I would highly recommend them. They were very professional and knew what they were doing. They were on time (noon) and had my system up and running by the end of the day. Even my dog liked them. (See More)
8/19/2018 |
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This is the third time I have had an opportunity to use Beantown AC. Each time I spoke with G he was professional and knowledgeable and each time the job went exactly as described. Most recently I had a mini split installed by Chris and Brian who arrived timely and completed the job professionally and efficiently. When they arrived we introduced ourselves and by the time they left I was hugging each of them for a job well done. The fact that this is my third time using t
he company is the greatest recommendation! (See More)
7/22/2018 |
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Converted form Oil to Natural Gas .
G and his team Eric, Matt and so many more came in and did a fantastic install. Everything I expected and more. What a relief from some of the contractors who show up and do a less than perfect job. G and his crew were the very best. From soup to nuts and clean up wow I was impressed and it takes a lot to impress me. (See More)
7/11/2018 |
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Very happy with this company. The owner G was very helpful guiding us through the process and explaining our options for air conditioners as our old one was on its last legs and the techs Eric and his fellow tech (can't remember his name) were timely, cleaned up and explained any questions that I had. (See More)
6/15/2018 |
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Completely happy with the customer service, installation and the overall experience . Great company would recommend them highly. (See More)
6/04/2018 |
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Boss gave options and explained all options in replacing ac and heat unit, very knowledgeable about the MASS-Save process took care of everything. Answers all my stupid questions. Clean up during and after project. I’m a difficult person to be pleased and they Exceeded all expectations. (See More)
6/04/2018 |
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Beantown AC was nothing but absolutely professional and top notch service! Timely, communicative, polite, and financially reasonable, I would highly recommend them to everyone. I am so pleased with their service and outcome! Thank you Beantown AC! (See More)
5/22/2018 |
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I had a wonderful experience with AC Beantown. The guys were super nice and patient of our dog. The work they did installing our central AC was fantastic and I am looking forward to using my new central ac very soon. (See More)
4/30/2018 |
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BeantownAC replaced my entire furnace and AC systems under the Mass Save program. The work was completed in a first rate manner, and they made sure that all rebate paperwork was taken care of. Highly recommend these great folks. (See More)
4/26/2018 |
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G. Bradley, the owner of Beantown AC, is a true professional. He is very knowledgeable about heating, central air conditioning, ductwork, and much more. He hires competent, responsible & respectful workers including his office manager who is particularly helpful & pleasant to work with. I recommend them without reservation. Whether you’re installing a Lennox furnace or Lennox central air conditioning or repairing an older furnace or central air conditioning by another manufacturer or you need to correct ductwork or repair a burst pipe in your home, Beantown AC will take care of you. (See More)
4/04/2018 |
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excellent (See More)
3/02/2018 |
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Eric did a great job explaining everything. There was followup visit required for electric work and it too was done efficiently and effectively. Thanks for great service so glad I changed to Beantown about 8 months ago (See More)
3/01/2018 |
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Excellent service and follow up. Technicians are knowledgable and friendly. (See More)
2/26/2018 |
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G and his crew were great! They did a great job! Thank you! (See More)
2/24/2018 |
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Too early to tell quality of product as it is winter.
It appears job was well done. Tidying up after job was so-so; still finding staples for electrical wires on floor, also other trash. One zone valve head was defective; owner of business had to come back so that heating was restored. Little things but they do count.
Also, Lennox CS mislaid part of rebate application which required additional time expenditure. Am willing to give another star of product lives up to expectation. (See More)
2/23/2018 |
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From start to finish the team with Beantown was fantastic. The unit they recommended for heat and AC is perfect and perfect size. Installation was fast, on time and clean! I can't recomend them higher. (See More)
2/23/2018 |
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G & crew did a great professional installation on my boiler & indirect hot water system and used the highest quality materials.. G is knowledgeable and will answer all of your questions and respond quickly.. Thanks for a great job! (See More)
2/01/2018 |
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Great job (See More)
2/01/2018 |
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All of the Beantown team members were professional and conscientious about my A/C installation. The owner, B, was very helpful to me in choosing the right system for my needs. I'm very happy with the results. (See More)
2/01/2018 |
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Great experience with G and Erin at Beantown AC. My new furnace installation was handled flawlessly and at a fair price. Would highly recommend them to anyone! (See More)
11/27/2017 |
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Outstanding team work installing my new system. Took the time to explain the icomfort s30 wifi thermostat. left the work area cleaner then it was. Would definitely recommend Beantown to any one. (See More)
11/25/2017 |
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First rate service and immediate response (See More)
11/22/2017 |
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Terrific from start to finish! (See More)
11/22/2017 |
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Great teams both in the office and for the installation of my new heating/ water apparatus (See More)
11/22/2017 |
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excellcent service (See More)
11/22/2017 |
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arrived on time - fully explained what would be done and did a great job. highly recommended to anyone needing hvac service or installation. (See More)
9/30/2017 |
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Everyone was fantastic from beginning to end I would absolutely recommend them (See More)
9/29/2017 |
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We explored several options to replace our furnace and AC. The Beantown team provided several options, and even showed us what equipment would qualify for Mass Save rebates. Along with replacing our units, Beantown has been proactive in helping with the paperwork for an interest free loan from Mass Save, and they are also assisting with the paperwork for rebates. We couldn’t be happier. (See More)
9/29/2017 |
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Erin is amazing. I talked with her several times during the installation process. She is knowledgeable and so pleasant whenever I had to call. The service was great and on time. My only tiny issue was the worker who went through the ceiling. Very old house very old attic boards The hole was repaired but the paint doesn't come close to matching the paint that was there Other than that I love the system it works great and accidents happen. Thank you (See More)
8/07/2017 |
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Very efficient and courteous. Job was done when expected. (See More)
6/26/2017 |
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I had an excellent experience. I would highly recommend Beantown AC to anyone. G the owner was very helpful in guiding me through this process. (See More)
6/24/2017 |
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Clean. Efficient. Great communicating. (See More)
6/23/2017 |
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Overall my experience with Beantown AC was positive. They were very helpful and informative which helped in deciding which Lennox product to choose. On installation day they were prompt, efficient and professional. Will seek them out again on any future projects and highly recommend Beantown AC. (See More)
6/22/2017 |
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Very professional,knoledgable,thorough and courteous..Great Company!! (See More)
6/22/2017 |
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My experience with G from Beantown and his entire staff was excellent from start to finish. I got exactly what I hoped for with the Lennox AC and would recommend the Beantown team to anyone who wants the job done right. (See More)
6/22/2017 |
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I had Beantown come in and replace my 42 year old furnace and non-functioning A/C. They were prompt and courteous with their service. Very efficient and the price was just right. I highly recommend Beantown A/C! (See More)
4/03/2017 |
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Very responsive to the emergency situation (no heat) and great follow up. (See More)
3/15/2017 |
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I had a new heating and aircondioning unit added to a photography studio. I now have 4 season use of a silent 5 star product with A1 service. Beantown you did a fast, and clean job. I couldn't be happier! Thank you. Btw courteous phone service too. Love this company! (See More)
3/01/2017 |
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We had Beantown AC install new furnace, AC unit, and individual room units. they did a great job, were cognizant of our home and kept the areas they worked in clean. They were very prompt in arrival and also provided prompt service when we needed additional help. They were especially helpful with the MassSave paperwork and getting all the proper forms filled out and submitted for the rebates. Would highly recommend Beantown AC to everyone. (See More)
2/25/2017 |
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Beantown replaced our HVAC system and did a great job! They walked us through the paperwork process in order to get our rebates, scheduled everything in a timely manner and made follow up phone call when the work was complete. They were prompt and incredibly neat when they did the work. (See More)
2/24/2017 |
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Very responsive and responsible. Efficient installation and followup. Clear proposals and alternatives. (See More)
12/05/2016 |
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I had them replace my 20 year old ac system . Showed up did a great job. Clean -organized group of guys ! Would recommend to anyone. (See More)
11/15/2016 |
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My family just moved into a new home that did not have AC upstairs. We have never lived without central AC so we started making calls for quotes immediately. Beantown AC is great. They treat you like family from the minute you call the office until the completion of the project. I am from the South and have always lived in homes that were built with central AC. I was concerned about the install, where holes would be cut for vents and what space would be used for ductwork. G walked me through the installation to make sure I was comfortable with the installation. G and his team were extremely professional. I can honestly say that the central AC installed by Beantown AC is outstanding. The system is quiet, efficient and better than any AC we had previously owned. I can't thank Beantown AC enough! (See More)
9/30/2016 |
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I had an issue during the hottest stretch of the summer. I was told that the earliest they could come to check out my AC would be the following week. I asked if I could be put on a cancellation list and truly never expected to hear from anyone. In less than 24 hours, they texted and called me to tell me they had a cancellation and they could be there in the afternoon. And when the service person was running late, they even called to alert me that they were indeed coming and would be there regardless of the hour of the day. And true to their word, they showed up as promised! (See More)
8/31/2016 |
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Great crew! I highly recommend them. Very professional and friendly staff. (See More)
8/26/2016 |
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They provided great service and were very knowledgeable. (See More)
8/08/2016 |
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Starting with the initial visit, I found a clean cut, well versed gentlemen behind my door awaiting to give me an estimate on a central A/C installation. Being on time was important to me and he was. Once completed , the estimate was sent me in a timely fashion and his certificates of insurance were e-mailed to me upon request. The estimate quote was written on different types of machinery and their working capacity with reference to my home. Rebates on these machines were given along side the estimates of each, as well. I hired this contractor and he and his crew were here, on time, with smiles on their faces. The installation was done in one day with no stress to me. They left my home as their found it, even to the point that they wiped my hardwood floors on their knees after their had vacuumed the little that needed to be cleaned up due to their technique of installation. I had to contact them the other day, due to a problem with my a/c at another location. I received a prompt return phone call and an appointment was set up to investigate. Thank you for making this procedure easy for me. (See More)
8/05/2016 |
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G and his team were great to work with. I have already recommended them to others!! (See More)
7/31/2016 |
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We had great service and love our Central AC! Overly impressed (See More)
7/31/2016 |
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Beantown A/C installed central air and two ductless units in June 2016. They were great to work with, very efficient, and did a professional job. My wife and I were impressed with their knowledge, proficiency, and responsiveness. We are also very happy with our new A/C. I would recommend them without hesitation to anyone looking to install central A/C. (See More)
7/02/2016 |
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We couldn't be more pleased with the quality and professionalism of the Beantown A/C team. All the guys were friendly, courteous, and knowledgeable. They did a great job! (See More)
6/17/2016 |
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exceptional service. all the installers were professional and pleasant, Also, Erin, was extremely helpful as far as scheduling and keeping me informed every step of the way. Plus there were no surprises or additional expenses. G Bradley was great thru the whole process. He explained all the options as far as equipment and the installation process. (See More)
6/16/2016 |
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I had Beantown AC complete a new installation of a Lennox Signature furnace & central A/C system in April to replace a tired 20 year-old system, and I have to say, they are the most helpful, efficient, knowledgable, and attentive no-pressure company that I have had the pleasure to work with.
From the initial consultation through the easy-to-read optioned quotation, scheduling, installation, inspections, and final walk-through — G. Bradley & his team truly embody the term 'customer brand promise'.
Not only did they install the new system, but they brought our venting and electrical up to current code, which as a homeowner, is essential for peace of mind & a positive ROI on investment. Additionally, they clearly explained the yearly maintenance plan, and the ongoing homeowner maintenance that I can do to keep the system in top shape.
You can be assured a great experience with Beantown AC that is the just the start of a great relationship in the years to come. (See More)
5/22/2016 |
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Every member of the team was knowledgeable, personable and all work was completed thoroughly and efficiently. Beantown AC is a trustworthy company that I would highly recommend. (See More)
4/14/2016 |
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Beantown came highly recommended by a close friend and I'd recommend Beantown to anyone looking at air conditioning. Great job, great people, great pricing and service that can not be beat... (See More)
4/07/2016 |
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They showed up on time and finished on time.
When I called to get service they came the next day.
I would recommend them to all my friends. (See More)
3/23/2016 |
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My indirect water heater failed; the manufacturer offered a "lifetime warranty". The claim process for the warranty was to say the least a difficult one. Beantown AC helped guide me along the way to a successful warranty claim. Their professional personnel installed the new unit and restored my system to perfect working order. It is comforting to know that if my heating or cooling system needs service Beantown AC is a phone call away. (See More)
3/20/2016 |
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The Beantown staff are courteous, efficient, and respectable when working in our environment. They are knowledgeable, reasonably priced, and leave the work area spotless. I highly recommend them to anyone needing air conditioning work done. (See More)
3/18/2016 |
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They came in got the job done, the owner even came back that evening to show us how to use the thermostat, how to set it for summer and winter and even downloaded the info to my cell phone. He truly went above and beyond. I highly recommend Beantown AC (See More)
3/16/2016 |
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Beantown was professional, thorough, responsive and reliable. They did exactly what they said they would and when there was a problem they addressed it immediately. (See More)
3/15/2016 |
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Beantown AC and G did a great job, they even came back several times to tweak my system to make sure it was operating at peak performance. I would recommend them to friends and family. Thanks again. (See More)
3/14/2016 |
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We are loving our new heating system so efficient and already saving us on our bill. The service was outstanding knowledgeable very helpful in the selection and walked us through the whole process. I would hire them again and refer them to anyone interested in AC/heating . (See More)
3/13/2016 |
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No non-sense, presented options. Completed work on time and at the quoted price. (See More)
3/08/2016 |
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I use Beantown AC for all of my heating and air conditioning needs in my home. They are always prompt, courteous and knowledgeable. (See More)
3/07/2016 |
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They were very efficient and timely with the installation, only taking two days. They left the house clean after each day. We haven't used the system yet because of the season. (See More)
3/07/2016 |
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There is nothing that drives me more insane than heating/ electrical and plumbers that won't respond to calls or texts regarding issues. G is hands down the best I've ever dealt with regarding customer service. Whether its a text at 2am to diagnose a heating system or coming over multiple times to fine tune my AC system, he's leaps and bounds better than anyone else I've dealt with. I've referred him to 3 different people in my town. (See More)
3/07/2016 |
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I love my new furnace!! Beantown AC did the job to perfection and would highly recommend them. Super great people to work with and took care of all my needs. (See More)
3/07/2016 |
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The installed a brand new gas furnace as well as central air. They did a great job. Good price, excellent workmanship, very neat and professional. Would recommend them to anyone needing HVAC work. (See More)
3/07/2016 |
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We had our furnace & central a/c replaced at the same time. Everything was done in one day as scheduled. We could not have asked for a better experience. (See More)
3/07/2016 |
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Responsive, knowledgeable, professional and fairly priced. They do things the right way. (See More)
3/07/2016 |
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G Bradley and his crew were fast and efficient. Super professional, friendly and helpful. Beantown is truly the best! (See More)
3/07/2016 |
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Beantown did the complete job in excellent fashion. From helping us with the inspection and paperwork required in Massachusetts through the quick and complete installation to their follow up to insure our complete satisfaction. Great job: A to Z! I have already recommended him to others and they are happy as well. (See More)
3/07/2016 |
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They put an entire heating and ac unit. Our whole family loves it (See More)
3/07/2016 |
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Beantown is a great group of people. They were very professional, friendly, clean and always on time. They helped me with all the paper work that the state required and for that I am very thankful. I would recommend them to anyone. (See More)
3/07/2016 |
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We had to replace our heating and cooling unit. We are so glad we called Beantown. They explained everything and did all they said they would. They went above and beyond to make the transition for the installation. They are very honest and courteous. We highly recommend them! (See More)
3/07/2016 |
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they came right out did the job right and for a good price (See More)
3/07/2016 |
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