Hillary W. Reviews

Nate McClellan
Hillary W.
Office Staff
14 years Experience
* Total number of reviews and star-ratings are based on data collected during the time period Air Comfort Service, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.
Great service. Maintained appropriate distancing protocol throughout the visit. (See More)
5/17/2020
 
Friendly, reliable and easy to do business with (See More)
5/14/2020
 
John was the best Took care of everything Would and will recommend to anyone who needs HVAC work done (See More)
5/13/2020
 
Air Comfort has always provided us with excellent service. Jacob, who serviced our air conditioner, was courteous and thorough as was Hillary, whom we spoke with on the phone. (See More)
4/25/2020
 
John was on time & very courteous! Very happy with my dealings with the company so far! (See More)
4/19/2020
 
My service Tech Tom did a great job was very nice and very knowledgeable and offered me some ideas to upgrade my furnace I was very pleased with his work thank you air comfort service (See More)
1/24/2020
 
Thank you for your honesty and integrity. You have won a loyal customer. (See More)
10/16/2019
 
Thank you to Air Comfort Service and Technician Tim for restoring my faith in people / companies. My furnace would not ignite. Tim came out, took a look, discovered an electrical plug to the igniter had somehow gotten disconnected (probably happened during my last service call in June). Tim did not charge me for the service call and he even completed our semi annual maintenance check while he was here. Thank you for your honesty and integrity. You have made me a loyal customer and I will be sending you plenty of referrals! (See More)
10/15/2019
 
Excellent service. John came out and checked the equipment to make sure everything was working. During the night, the AC was not cooling the house. We had a power outage for a few seconds and John said that caused the AC to stop cooling. Everything is now working. Thanks to Air Comfort. (See More)
7/20/2019
 
I have been a customer for over 20 years. Top notch, great communications, knowledgeable technicians. (See More)
7/12/2019
 
Good Service and friendly personnel. I have worked with Air Comfort since for over 20 years and I have received fine service, good products and a willingness to listen and resolve my issues. I highly recommend them. *** ******** (See More)
6/10/2019
 
Air Comfort Service is a great HVAC company. We have been using them for about 17 years. They installed a new system for us in 2005 and have been doing the bi-annual servicing. John P is a great technician, always informing us of what he's doing and options if something needs to be done. Polite, pleasant, knowledgeable. ACS is a great company that I would recommend to anyone. (See More)
5/09/2019
 
Great customer service and technicians are always trustworthy and punctual! (See More)
1/11/2019
 
Very efficient. Very fair price. (See More)
12/04/2018
 
very professional (See More)
11/18/2018
 
Staff were professional, courteous and friendly. The technician arrived very near the time appointed and clearly explained what he was doing, why he was doing it, and what it would cost. (See More)
9/22/2018
 
Friendly, prompt and knowledgeable. (See More)
9/14/2018
 
This review probably refers to the phone call I made to make sure Air Comfort had received my payment. No service involved this time, but Air comfort continues to be professional and reliable and we rely on them for our air conditioning and heating. (See More)
7/04/2018
 
Could not have been happier. Courteous, pleasant and fixed it on the spot. Reasonable too. Highly recommend. (See More)
6/18/2018
 
Corey was a real help. I recently broke my hip so, in order to keep me from walking back downstairs, he turned off all the lights and took care of the details of my air conditioner and electric air cleaner. He was terrific. Hillary is always nice and easy to work with. (See More)
5/30/2018
 
I had a rushed timeline and unique challenge. They worked with me and got the job done quickly and right. Much appreciated! (See More)
5/21/2018
 
Thanks to Hillary and Mark L, my air conditioner problem was resolved the same day that I called Air Comfort. After assessing the situation, Mark L quickly determined the solution. (See More)
5/20/2018
 
Bob was outstanding in all ways. (See More)
4/21/2018
 
I run a bed & breakfast and having adequate hot water is a must. When I called to report a problem with one of the hot water heaters, I was assured someone would be out that day and early enough to accommodate a commitment I already had. And they did, fixed it promptly. These guys are always professional, respectful and prompt. I've been using them for over 8 years now, always with great service. Marie Davies, Lehmann House B & B (See More)
4/12/2018
 
We’ve been customers of this company for many years. As usual their technician showed up right on time this am. **** listened to the problem we were having with our humidifier.He identified the cause, explained what had to be done and fixed the problem in less than thirty minutes. As usual he was very professional and courteous. (See More)
1/09/2018
 
Very timely response and service technician was great. Highly recommend their service (See More)
12/26/2017
 
Bob is friendly and helpful. He does a fast and good job. (See More)
11/07/2017
 
Air Comfort has serviced my heating and a/c for years. They have always been reliable and honest and have always done a good job. Their people appear to be well trained and very nice. I like working with a company like this. (See More)
11/02/2017
 
Bob was very efficient and polite. Went right to the job and explained about the furnace. Thank you for your service. (See More)
10/18/2017
 
I have used Air Comfort for years and have been very pleased. i had a similar experience today with **** who was very professional and thorough. That's why I continue to have Air Comfort service my a/c and furnace. They are good. (See More)
10/18/2017
 
Service was very good...on time and I was very pleased. I will call Air Comfort in the future. (See More)
10/17/2017
 
(no comment) (See More)
10/17/2017
 
Michael L just completed my 25th annual checkup on my furnace. As always, the service was top-notch and thorough. (See More)
9/23/2017
 
Great Service and Great Communication. Completed work timely and provided detailed information on what I needed to do next. Would definitely use again! (See More)
9/11/2017
 
John P was on time, professional, and friendly. I've been with A/C for years and respect the owner and team for sponsoring Honor Flights. (See More)
7/31/2017
 
The service was incredible and very professional ! (See More)
7/26/2017
 
Air Comfort service on Mon 07/06/17 was terrific. I thought it was a possibly a new AC, just a breaker switch. Both phone person and technician were great! Carl M (See More)
7/25/2017
 
Office staff is friendly and helpful on the phone. Service pro is professional and friendly and knows the job, plus he provides unbiased evaluation of our current A/C condition with helpful hints. (See More)
6/29/2017
 
Air comfort you have be with me for 8 years! I have met many technicians thru the years,. Every one has been very professional. I have a lot of confidence with your ability to keep my furnace and air conditioner in top working order. Thank you! (See More)
6/05/2017
 
Terrell W was efficient and nice to meet! Thank you, Terrell? (See More)
6/05/2017
 
Everyone was very professional. John was on time, knowledgeable, efficient, courteous and personable. No concerns about Air Comfort Services, or John. Will gladly use him in the future. (See More)
5/15/2017
 
I have always counted on John to check our AC in the spring and make any necessary repairs when needed. I have found him to be honest and trustworthy. John is our go-to person. (See More)
5/12/2017
 
We have been Air Comfort for years and as always, they are prompt, courteous and fair. (See More)
4/27/2017
 
Great job. (See More)
4/26/2017
 
Great experience, knowledgeable and the technician took the time to explain what he was doing or seeing while he worked on the equipment! (See More)
4/25/2017
 
Bob was a good service man. No complaints. (See More)
4/20/2017
 
Timothy S with Air Comfort was very professional and courteous. He answered all my questions and allowed me to look over his shoulder as he worked. (See More)
4/12/2017
 
Came out, when they said they would and call before showing up. That allowed me not to have to sit and wait from 8-12 noon Tim has been out before, new what to look for and handle the job very professionally. (See More)
4/10/2017
 
Great, friendly service. Constant communication throughout the process. Office staff was friendly and the technician was knowledgeable and friendly. (See More)
3/21/2017
 
Always enjoyable to work with. (See More)
1/30/2017
 
We are satisfied long term customers and I don't make this comment lightly. I think the technician forgot to clean the humidifier and change the element. There were extenuating circumstances, so I understand he could've been concerned about having to shut off our furnace because of the venting issue, thus becoming distracted and forgetting to service the humidifier. I could be completely wrong. I took pictures and I'm happy to share them to confirm this. Thank you, Tom Hutson (See More)
1/04/2017
 
A competent, friendly work crew, Adam and Jason, with an office staff, Heather, Nicole and Hillary, getting the job done right the first time on both our AC with attic air handler and radiant heat boiler and flew. (See More)
12/20/2016
 
(no comment) (See More)
12/11/2016
 
Rob did a great job even on extra task I needed. He was beat and professional. I will ask for him again whenever possible. On time as exprcted. (See More)
11/29/2016
 
Rob did a great job even on extra task I needed. He was beat and professional. I will ask for him again whenever possible. On time as exprcted. (See More)
11/29/2016
 
John has serviced our system for years and does a great job He deserves 5 Stars (See More)
11/21/2016
 
Tim was very efficient in getting our furnace ready for winter. We were very satisfied with his service. (See More)
10/25/2016
 
I'm using my wife's computer....mine has a bit of a problem! Melvin John and the office staff have ALWAYS been excellent to work with. John has been at the house numerous times and has been very efficient in servicing the equipment! Being an old time mechanic myself, John and have knowing conversation . Look forward to having contact with the pair in the Spring . L8tr Mel (See More)
10/24/2016
 
We have used Air Comfort providers for our cooling and heating units for years. The service providers (sometimes the same ones) have always been professional, courteous and respectful to my home as well as to me. I highly recommend them to my family and friends. (See More)
10/17/2016
 
Hillary, as the first contact, was excellent in representing the company. My appointment was scheduled in a timely manner at my convenience. Nate did an excellent job servicing my appliances. As always I was very pleased with Air Comfort and their service providers. I have and will continue to recommend Air Comfort to my family and friends (See More)
10/17/2016
 
Have been with Air Comfort for 20 plus years and will continue to be a customeer. (See More)
10/17/2016
 
Hillary is very easy to deal with and Mike does a great job when you send him. (See More)
10/13/2016
 
Great Job very courteous and professional. (See More)
10/12/2016
 
As always, excellent service first to request service, winter furnace check up, then the visit by the tech. As he proceeded he explained what he was doing. I have been a Air Comfort customer for a little over 15 years. (See More)
10/05/2016
 
Easy scheduling, arrived on time, completed inspection professionally and explained the process to my satisfaction. (See More)
9/30/2016
 
On time and thorough inspection. Friendly service technician. (See More)
9/29/2016
 
(no comment) (See More)
9/29/2016
 
(no comment) (See More)
9/27/2016
 
(no comment) (See More)
9/16/2016
 
Very Pleased with the professional services receives from agent(s) over the many years with Air Comfort. (See More)
8/26/2016
 
I have used Air Comfort services for many years with complete satisfaction. Our home has zoned heating and cooling units. The service representatives have been professional and respectful of our home as well as the thoroughness of services. (See More)
8/11/2016
 
Great team....from setting up the appointment, calling ahead so I know when they will arrive and quality service. (See More)
8/09/2016
 
We were very impressed with the attention and care taken towards the issue of our air-conditioner no longer working. The only downfall was the part not being available and having to be without air conditioning for a whole weekend. The installation was fast and the technician was very professional. We will be using air comfort in the future (See More)
8/05/2016
 
Air Comfort Service Did a good job. I think they are honest. (See More)
6/22/2016
 
Excellent service by everyone as always. Thanks! (See More)
6/15/2016
 
well the general service was fine...I like the guy....but he soaked my carpeting with a large amount of water...he kind of down played it as a little spill...I had a carpet machine and with that and 2 fans will get it dry...water is still coming out a little from under the furnace....wish he has said sorry ..I soaked your carpeting..he did knock the price down a little which I appreciated. (See More)
6/14/2016
 
Air Comfort is both reliable and professional. We have used their services since moving to the area in 1992 and have never had a reason to consider a competitor. Keep up the good work! (See More)
6/03/2016
 
Air Comfort has served my 4 properties for 6 years now. Fantastic people to work with. (See More)
6/01/2016
 
I want to thank you all for extended care in my distance for care of my rental property. It's a blessing when you know there are great people you can trust and who care. Again, thank you for the "comfort". (See More)
2/23/2016
 
Prompt. Efficient. Professional. Thanks. Nice to have a little heat. (See More)
2/09/2016
 
Your service man was very pleasant and efficient. He was here to change out a blower motor and began by double checking that it was, in fact , in need of replacement. He confirmed that the motor was leaking oil that protected the bearings from seizing up. He also checked the capacitor and found that it did not need replacement. He got right to work and completed his work in less that an hour. He then tested the system including my humidifier to make sure it was all working alright. I would recommend him and Air Comfort Service to my friends. (See More)
2/08/2016
 
Thank you Hillary, Samantha and the Air comfort team St. Louis MI, I live in Texas and they secured me with trust and fairness, they went above and beyond the call of duty I had a busted pipe , they assisted in keeping water off without fuss ,but care, Let me just say God still and will continue to put people in your life !!! I normally do not write reviews but this was a must. Again I say THANK YOU AND GOD BLESS YOU ALL!!!! If there were 10 stars I would give it. Oh yeah a New Furnace was installed!!!! Chandra Bosier-Holden (See More)
1/29/2016
 
I have had Air Comfort provide me and then care for my furnace and heat pump for over thirty years. They consistently provide excellent service whenever I request it, and thanks to their maintenance program, I don't often have to ask for extra visits. But when I do, they are here and the problem is fixed. I can't recommend them highly enough. (See More)
11/21/2015
 

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