Steven B. Reviews

Nate McClellan
Steven B.
Service Pro
1 years Experience
* Total number of reviews and star-ratings are based on data collected during the time period Air Assurance Company, Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.
Steve came to my house back in June. My AC was blowing warm air. He said it was my control module. It was $648.00 not to mention the $90.00 house call.so basically $750.00.the frist one he install was no good.so he had another brought to him which took a while to put on. He end up calling another tech out to help Rico.he seen more knowledge .he got it running for about a week.So call them up and said it stop working.So Rico came out.and he said basically the compare was bad.He said he normal he tell his customer that.So they can make the decision to get a new unit.If I was told that the frist time on frust call I wouldn't spend no $750.00. I would look at my other options.So then a salesman come out with high quote.i had call their service mgr Jeff I Believe .I told him aboutaabout it He said he was going get back.i call twice but he was always in meeting or something.take in mind it 90 degree..So I call another company Danny Hamilton he was at least $2000 cheaper and very upfront about everything. So I guess I learn a $750 lesson. I can said Rico was very knoweldge and did a good job. But I still have a bad taste in my mouth.i want never call them again..... (See More)
9/01/2020
 
So happy I have Air Assurance as my heating/air company! (See More)
12/12/2017
 
Great, courteous, thorough service. He arrived on time, did the work that needed to be done and explained everything so I could understand it. I'm ready for winter! (See More)
12/12/2017
 
Steve performed my winter furnace maintenance but also put a blanket on my hot water heater, which was very difficult due to the small space it was in. He was so pleasant and took the time to explain to me what he was doing. I’ve never had a bad experience with Air Assurance and have been a customer for over 20 years! (See More)
12/11/2017
 
HAVE HAD VERY POSITIVE INTERACTIONS WITH AIR ASSURANCE COMPANY! (See More)
10/13/2017
 
On time, was friendly, courteous, and completed the inspection in a timely manner. Thank you. (See More)
9/21/2017
 
I've been with Air Assurance for a few years now and have found them to be honest, reliable and prompt. They always tell me exactly what's going on with my system, the techs are knowledgeable and friendly. Steve B. was doing the system review this morning and did a fine job. He arrived as scheduled, friendly and provided additional sales information without being pushy. (See More)
9/14/2017
 
Steve is a true professional and very friendly....I appreciate the fact that he is an Army Veteran. (See More)
8/15/2017
 
Steven B. with Air Assurance did a fantastic job. We couldn't have been more pleased! (See More)
7/27/2017
 
It was very good and Steve was very professinal. (See More)
5/22/2016
 
Very friendly and professional service technician. Always polite and on time (See More)
5/17/2016
 
Well talk about being on time, ****** was surly that. 08:00 hours on the money. He and I talked for a couple of minutes. Then off to work. He was in and out in about one hour. He filled out the report and I took care of my part and he was gone. Just like that. I will see someone for winter checks, I guess. Great... (See More)
4/02/2016
 
Everyone is courteous and efficient. Just what an excellent company needs. (See More)
6/11/2015
 
Excellent sales consultant, very efficient in his presentation. Very knowledgeable about products they offer. (See More)
6/09/2015
 

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