Jerry C. Reviews

Nate McClellan
Jerry C.
Service Pro
19 years Experience
* Total number of reviews and star-ratings are based on data collected during the time period Air Assurance Company, Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.
(no comment) (See More)
1/09/2018
 
I love Air Assurance. Not only did Steve rescue me from the heat of the summer by fixing my air conditioner super fast - he also took the time to explain everything that was happening and recommended more service that were valuable to me as a new home owner. I signed up for the Extended Service Plan and I had my first visit by Jerry just a few weeks ago, to make sure my furnace was in top shape. Jerry was awesome. Not only was he polite and on time (He even called to see if he could come out earlier, which was great for me!) he did his work quickly and then gave me the full report and explained every detail. Again just like Steve, he recommended things I could do to be proactive but in no way did he push anything on me! Such a gem. I feel as though this company really has your back and is not just out to make a buck! I would recommend this company to everyone! (See More)
1/09/2018
 
We've been using Air Assurance for years. They are always professional and do a great job for a fair price. I definitely recommend them for all of your heating, air conditioning and plumbing needs. (See More)
12/26/2017
 
Jerry came out and did his semi annual check up for winter. As always he is professional, pleasant and efficient. Jerry always shows up when he is expected, makes sure everything is working the way it should and informative of anything that may be needed. He told us about a part that is getting weak but that it could wait to be replaced as we did not have the money at this time. He did explain that if it fails before he comes out again there will be a service fee as well. As always we appreciate his honesty about what is going on. (See More)
12/13/2017
 
Jerry C. Is a great technician. He is a pro and has treated my unit and put in a new one. He has been my technician for years. He comes out twice a year and does a great job. (See More)
12/11/2017
 
Jerry C. Is a great technician. He is a pro and has treated my unit and put in a new one. He has been my technician for years. He comes out twice a year and does a great job. (See More)
12/11/2017
 
As usual Jerry was right on time and serviced our furnaces for the season. He is always very pleasant and informative regarding the status of our system. (See More)
12/11/2017
 
My experience with air assurance was excellent. Jerry arrived on time and didn't rush the check up. We even had some common interests to talk about. Honest, upfront, and friendly! (See More)
11/14/2017
 
I am satisfied with the equipment, installation, and service provided by Jerry Cunningham, service tech, at Air Assurance. (See More)
10/13/2017
 
After interviewing several local contractors, I chose Air Assurance to install my Lenox HVAC system in March, 2014, as Steve Taylor, the sales rep, knew more about HVAC specs than any of the other salespeople with whom I spoke. The installation team did a nice job, and one of my former students was on the crew as a journeyman electrician. I've kept the ESP in effect ever since the purchase because I want there to be no questions in the event of a warranty claim. Jerry Cunningham was the service tech assigned to my first ESP call, and I've requested him to provide my semi-annual service every time since. Jerry, besides doing a good job servicing my HVAC system, is prompt, communicates well by phone and in person, and takes his time to do the job right. I just renewed my ESP for four years at a rate of $540.00, saving me $64.00 over the next four years when considering the current $156.00 one-time ESP fee. As Jerry was writing up my four-year ESP order, I called Air Assurance to verify the price I'd told him I received in a flyer. Jerry didn't know what to think when I told the young lady, Michelle, that Jerry was brandishing a butcher knife and had me penned up in the kitchen. I told her that Jerry said he wasn't going to leave unless I made breakfast for him. Michelle took a minute to digest the story and coolly replied, "You'd better feed him. He can be dangerous when he's hungry." Now, not only do these folks deliver a good product and service, but they are people of integrity and humor. In this day of people looking down at their cell phones, ears plugged into ear buds, willing to say anything and do nothing to earn your business, and seemingly disconnected to the world around them, finding a company that employs mature adults with positive interpersonal skills is refreshing. I appreciate the job Air Assurance and its employees have provided. (See More)
10/12/2017
 
Jerry is awesome!! He is very courteous and does a great job! We request him every time! (See More)
10/08/2017
 
Jerry is the Best at Air Assurance!! Would highly recommend!! (See More)
10/06/2017
 
Jerry C with Air Assurance is the best Service Pro in the industry. He is always consistently on time, even calls to let us know if he may be running late to an earlier call. I trust him to find and resolve all our air conditioning and heating issues. We have been working with Jerry C for years and his positive and friendly attitude is why we always come back to Air Assurance! The company is also very friendly to its customers whenever we call. We are faithful patrons for many more years to come! Great job to all! (See More)
8/14/2017
 
Air Assurance is a very good company. I have been a customer for years. The staff are always very professional and very helpful. The service technicians are always fast to arrive when I need assistance. Also, their staff are very knowledgable. I trust that they always have my best interest. (See More)
8/10/2017
 
Jerry did the yearly check on our air conditioner today. He's been to our house before. He's always very nice and professional! He spent extra time cleaning the grass from our a/c unit. Thanks Jerry! (See More)
8/05/2017
 
They always do a great job and the technicians are extremely helpful. (See More)
10/06/2015
 
I have always been very pleased with Air Assurance. This time they reminded me that it was time for my heater to be serviced. Jerry C. has serviced my units several times. Their techs are professional and reliable.I trust Air Assurance. (See More)
9/18/2015
 
Jerry has provided service to my H/A system for several years and he has always done a great job as well as being personable and kind. (See More)
7/29/2015
 
I have always been given great service and Jerry is an excellent tech. (See More)
7/29/2015
 
They did a good service of our equipment. Explained all the charges. Would do service again. (See More)
7/13/2015
 
You. Always provide great service and have. The most Courteous tech. (See More)
7/09/2015
 
(no comment) (See More)
6/05/2015
 
Air Assurance seems to have nothing but the best people working for them. Always knowledgeable, professional and courteous. (See More)
5/29/2015
 
Jerry is the Best! Courteous, informative and a pleasure to be around! (See More)
5/14/2015
 
The only way you all could do any better is possibly do it for free program ones a year ! Me just wishing!!!! (See More)
5/11/2015
 
Did not show in scheduled window. Call emerg number to find out what was going on. Found out was not evenin workload. Was added and tech shows up later. (See More)
5/11/2015
 
Air Assurance is always very dependable and arrives at the appointed time. Jerry is very good at his job, explains everything that is needed and gives a detailed list and what an extra cost may be and why. He spends the necessary time going through both the inside and outside unit and always lets us know that all is ok and if there is any problems to feel free to contact the company and he will be out as soon as possible. Thank you for your professionalism. (See More)
5/06/2015
 
always do a good job for me rarely any surprises (See More)
5/06/2015
 
did a great job, very thorough and professional, would highly recommend to all who need service (See More)
5/04/2015
 
The technician came out at the scheduled time and did a very thorough inspection. The detail of work, considering it was raining a bit is not only surprising but also commendable. Mr. Jerry should be recommended and awarded some bonus points since he has an excellent disposition, very detail oriented and on top very personable. Thank You AVarga (See More)
3/19/2015
 
Both techs were friendly and knowledgeable. (See More)
3/12/2015
 
Wonderful and prompt service. The service reps were knowledgeable and friendly and treated me like I was family. Jerry has been coming out twice a year for the maintenance program and my daughter and granddaughter think of him as family. Air Assurance doesn't push their reps to get more money, they push their reps to really care about individuals out there when making suggestions for products. A great and honest company! (See More)
3/11/2015
 
Jerry was very kind and professional. My only concern is immediately after he left my heater has been smelling hot like something is burning. Had another technician come out 3 days later to double check my furnace. He says it's the blower. I'm still running it but funny how it began and continued after my prepaid checkup :( (See More)
2/01/2015
 
Excellent service every time. A joy to do business with. (See More)
1/27/2015
 
We have been doing business with Air Assurance for about 10 years or more. We have always had excellent service. I always request the same service person Jerry and they are very accommodating to make sure my request is honored. Air Assurance was our choice a couple of years ago when we installed our two new HVAC units. They worked with me to fix a couple of issues we were having after installation and never once were we given an attitude that they would give up until the mystery was solved. I'm happy to say I would recommend them to anyone needing service or installation. (See More)
1/24/2015
 
Great people, great service! (See More)
1/21/2015
 

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