Brad M.
Service Pro
11 years Experience
11 years Experience
* Total number of reviews and star-ratings are based on
data collected during the time period Air Assurance Company, Inc has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
|
Our project began with the request for a second opinion on the $500 needed to replace a fan motor on one of our two condensers. After visiting with Brad M*****, Mike G****** and other Air Assurance personnel, we decided to upgrade our existing, functioning systems with two new air conditioning and heating systems at a considerably higher cost. The expected benefits were to include improved air quality, comfort and efficiency. After a few short weeks, the benefits have already been achieved and noticeably so. For us, it's been money well spent! (See More)
11/08/2018 |
|
|
|
|
|
Our project began with the request for a second opinion on the $500 needed to replace a fan motor on one of our two condensers. After visiting with Brad M*****, Mike G****** and other Air Assurance personnel, we decided to upgrade our existing, functioning systems with two new air conditioning and heating systems at a considerably higher cost. The expected benefits were to include improved air quality, comfort and efficiency. After a few short weeks, the benefits have already been achieved and noticeably so. For us, it's been money well spent! (See More)
11/08/2018 |
|
|
|
|
|
Brad was awesome! He worked very hard to find the problem and correct it. He was also very nice and polite. (See More)
1/10/2018 |
|
|
|
|
|
Meets our needs, professional, and prompt. We have the warranty plan, never have to wait when immediate service needed. (See More)
12/11/2017 |
|
|
|
|
|
The serviceman was very polite and went over things with me, as all of their team members do, they have a great staff of very nice, polite and helpful people. (See More)
12/11/2017 |
|
|
|
|
|
Great, reliable service (See More)
9/29/2017 |
|
|
|
|
|
I have been fortunate in having found such a dependable and experienced company to care for my heat/ac unit. I subscribe to their service plan and twice a year they come out and do a complete check of the systems, including giving them a thorough cleaning. I highly recommend Air Assurance to all my friends and neighbors in the Broken Arrow and Tulsa area. (See More)
7/08/2016 |
|
|
|
|
|
Brad did an excellent job & was very friendly. I would definetly recommend him & Air Assurance (See More)
6/04/2016 |
|
|
|
|
|
Always very helpful and very complete service provided. I always can be sure that my HVAC system is at it's peak with Air Assurance. Sometimes I am reluctant to get the service agreements, but with Air Assurance I can tell that they really fully checked my system from top to bottom. I am super thrilled to have my high tech system and Air Assurance will keep it at 100%. (See More)
5/17/2016 |
|
|
|
|
|
We have used air assurance for many years. They are truly a professional service. We have a all inclusive package with them and they have never failed to come to our house at the sight of any potentional problem with our heat and air, no matter the time. Day or night, holidays etc. Their staff is very knowledgable with all aspects of their services they provide. (See More)
2/03/2016 |
|
|
|
|
|
Extremely poor service! In December we called about water leaking from our first floor furnace. The tech searched and finally found a hose that had come loose and was leaking. He hooked the hose back up, the furnace worked and he said everything was fine.
This past Sunday morning, we woke to no heat on the first floor. Called for service and a tech showed up at 11:00a.He said that a relay had shorted out due to water build-up on it. he showed me the relay and sure enough, the plastic 'cup" on top of the relay was full of rusty water. This rusty, corrosive water caused the relay to fail.
We asked the tech in December is everything was all right with the furnace and he said that it was. Stupid us - we believed him! Apparently he didn't bother to check over the unit or would have seen the water in the relay and known that it would be a problem.
Air Assurance Service seems to be very lacking in thoroughness and professionalism. We will definitely call someone else for future service!!! (See More)
1/18/2016 |
|
|
|
|
|
Air Assurance is very good and dependable on Air and Heat. (See More)
11/24/2015 |
|
|
|
|
|
****, was very professional and knowledgeable . I as very pleased with the service. (See More)
11/23/2015 |
|
|
|
|
|
Your Service Techs are always - top quality individuals. Polite, considerate and ready to help with whatever is needed - above and beyond. He even offered to install by carbon monoxide detector that had been taken down for painting. I have one word. Outstanding!! Thank You. (See More)
11/05/2015 |
|
|
|
|
|
Always, Friendly, Courteous and Efficient. An Excellent company with great people! (See More)
10/27/2015 |
|
|
|
|
|
ur technician Brad M., arrived on time and did an excellent job. He was very professional and when he had finished doing our fall ESP, he explained an item that might need out attention in the future. Air Assurance is a very good company and they are very professional about if some work needs to be done and don't just say it needs to be replaced. We have used this company for many years. (See More)
10/14/2015 |
|
|
|
|
|
we were supposed to receive a receipt via email for a rebate of some type but never received the invoice email. (See More)
9/22/2015 |
|
|
|
|
|
I love Air Assurance! Everyone is so professional and courteous - from the person who answers the phone to the person who comes to your home and does the work. It's always a pleasant experience. (See More)
9/01/2015 |
|
|
|
|
|
Just got my annual summer system check up done. The whole process was simple and professional - from calling to schedule, to having to reschedule due to a change in my schedule to the actual check up. Good job Air Assurance! (See More)
8/31/2015 |
|
|
|
|
|
I have been using Air Assurance for many years and they have never let me down. Their ESP program is a great buy. (See More)
8/07/2015 |
|
|
|
|
|
Brad did a great job (See More)
7/03/2015 |
|
|
|
|
|
Always courteous and great attitude in performing his duties. (See More)
7/03/2015 |
|
|
|
|
|
Charlene Bean --The technician was very nice & did a good job. He made sure everything was in good order. We have had Air Assurance since the 90's. (See More)
5/06/2015 |
|
|
|
|
|
The first hot day we had I turned the A/C on and got nothing but hot air. I am home going thru Chemo and need cooling. It wasn't until my husband came home late in the evening that he found that the fuses weren't even reinstalled. How could all of the additional work that was done to the tune of $770.00 be determined to work if it wasn't even tested. Does the term "mad as hell" mean anything to you? (See More)
3/31/2015 |
|
|
|
|
|
Need copy of receipt (See More)
3/23/2015 |
|
|
|
|
|
Technician was very helpful and showed me how to prevent the problem i was having in the future. (See More)
3/13/2015 |
|
|
|
|
|
Top shelf. Great service. (See More)
3/10/2015 |
|
|
|
|
|
Brad had not been at our house before, but he was great. I always appreciate how respectful the guys are of our time and property. Nothing is left "messy" and everything is explained. We always get excellent service - always. (See More)
2/24/2015 |
|
|
|
|
|
The service tech was great, but your prices are rediculous for repairs. I curcuit board that I had replaced cost over $500, not including the labor. I found out I could purchase this same item myself for about $100. That's quite a mark up! (See More)
2/17/2015 |
|
|
|
|
|
Top notch service and would recommend to any person! (See More)
2/12/2015 |
|
|
|
|
|
Air Assurance responded to my online request within 15 minutes of submission and had a technician to the home within the hour. We had an AC/Heating fan motor issue that ultimately has necessitated a new unit being installed and an electric for gas conversion. The tech was great. I would highly recommend AA for any HVAC needs. (See More)
2/10/2015 |
|
|
|
|
|
Appreciate your experienced, well trained staff. (See More)
1/27/2015 |
|
|
|
|
|
Brad M came to do our yearly heating/air service. He was timely, efficient, and well spoken. He gave me all the information I need to be prepared for the year and our air conditioning service! He also provided me with rebate forms to send in to the gas company! We are always very happy with our service from Air Assurance. You guys have been there in the heat and the cold of the moment. Thanks! (See More)
1/27/2015 |
|
|
|
|
|
Air Assurance is always courteous and helpful! I have a medical condition that requires that I stay as cool as possible which is hard during the summer in Oklahoma. Air Assurance has always helped us keep our a/c units in fabulous condition. (See More)
1/27/2015 |
|
|
|
|
|
Technician Bradley Martin performed maintenance on our (3) furnace units. He arrived timely, was courteous and due to his thorough inspection he was able to inform us with diagnostics of a unit that was not operating at optimum level which will shorten the life of our unit if not corrected. We appreciate the knowledge and expertise of your employees! (See More)
1/23/2015 |
|
|
|
|
|
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page. |
|
