William S.
Service Pro
1 years Experience
1 years Experience
* Total number of reviews and star-ratings are based on
data collected during the time period Air Assurance Company, Inc has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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It's not often that I'm highly impressed with service provided by a company. I'm always appreciative and many provide adequate service. However, I felt the expediency and overall service provided by this representative was above and beyond 'adequate'. He was willing to do the work to fix the issue long-term! (See More)
1/18/2019 |
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Air Assurance was expedient in sending someone to my home after I called. Will S. was professional and clearly communicated the process as he worked to resolve the issue with the main drain that was wreaking havoc inside my house. He went above and beyond to repair the issue. I highly recommend Air Assurance and appreciate Will's efforts today. (See More)
1/16/2019 |
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Will from Air Assurance came to my home today to address the clogged up main drain that was wreaking havoc in my house. After my initial call, Air Assurance was expedient in scheduling him to come out. Will was professional and clearly communicated the process. He went above and beyond to repair the issue. I highly recommend Air Assurance and I greatly appreciate the professionalism of this employee! (See More)
1/16/2019 |
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The service is the best. The men who work for Air Assurance are always so professional and do an outstanding job. I have used Air Assurance for many years and recommend them to everyone. (See More)
1/06/2019 |
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They are the greatest in town (See More)
1/06/2019 |
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We really appreciate Will S******* with Air Assurance for his clean, friendly, informative and professional manner as he dealt with out plumbing issue. Thanks! (See More)
5/30/2018 |
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Will did a fantastic job. Quick, professional, and helpful. Very good workmanship. Great job! (See More)
4/30/2018 |
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Will Schiller came out on a Sunday and did an excellent job. He was fast, friendly, informative, and professional. Great job. (See More)
4/30/2018 |
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Summary: top-notch work; technicians that are courteous, well-skilled and won't gouge. I'd use Air Assurance or recommend them anytime. Explanation: I've been a customer on a few occasions, today being the latest. My water heater failed after many years of service. Naturally, I turned to Air Assurance. The experience was the usual excellent experience from dispatch to payment (and beyond!). Will S. came exactly on-time, surveyed the situation and then sat down with me to discuss options. I thought it might just be a pilot light gone out, but he explained that there was a leak & the tank had outlasted it's predicted lifetime. He asked questions about my usage needs, plans for how long I would be remaining in the house, etc. Then, he clearly explained the available options and the pros/cons. After helping me determine the best option, he got with the office, arranged for the selected tank to be brought to him and began working to remove the old unit. During his work, I mentioned I was considering replacing my air conditioner. Will took the initiative, offered to arrange for a consultant to come out & did so when I agreed. Some time later, I had a thorough, excellent conversation with Stephen T. when he came out too. (Stephen was just as great to work with, but I could write an entire review just for him.) During the time both men were here, each was super courteous, professional and conscientious (like using little booties to keep my house clean). Will's completed work was excellent. He took the time to explain the functions of the new unit, caution about raising the temperature slowly to where I was comfortable without getting burned, and initiated the scheduling of a city inspector based on my availability. I hope I don't need service for awhile. But when I do, I'll be calling Air Assurance and requesting Will. (See More)
4/12/2018 |
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Will Schuller was very knowledgeable and was able to diagnose the problem with my plumbing difficulty in a very expeditious manner. By quickly diagnosing and fixing my problem, his actions not only relieved my anxiety associated with the calamity I faced, but also gave me sufficient time to prepare for the upcoming Easter Holiday. Many, many thanks for your expert treatment of my problem. Great respect, Dean Dohnalek (See More)
4/10/2018 |
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Excellent service. Service was timely, efficient, professional, neat, and courteous. 5 Star rating for certain and for sure. (See More)
4/03/2018 |
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Summary: top-notch work; technicians that are courteous, well-skilled and won't gouge. I'd use Air Assurance or recommend them anytime. Explanation: I've been a customer on a few occasions, today being the latest. My water heater failed after many years of service. Naturally, I turned to Air Assurance. The experience was the usual excellent experience from dispatch to payment (and beyond!). Will S. came exactly on-time, surveyed the situation and then sat down with me to discuss options. I thought it might just be a pilot light gone out, but he explained that there was a leak & the tank had outlasted it's predicted lifetime. He asked questions about my usage needs, plans for how long I would be remaining in the house, etc. Then, he clearly explained the available options and the pros/cons. After helping me determine the best option, he got with the office, arranged for the selected tank to be brought to him and began working to remove the old unit. During his work, I mentioned I was considering replacing my air conditioner. Will took the initiative, offered to arrange for a consultant to come out & did so when I agreed. Some time later, I had a thorough, excellent conversation with Stephen T. when he came out too. (Stephen was just as great to work with, but I could write an entire review just for him.) During the time both men were here, each was super courteous, professional and conscientious (like using little booties to keep my house clean). Will's completed work was excellent. He took the time to explain the functions of the new unit, caution about raising the temperature slowly to where I was comfortable without getting burned, and initiated the scheduling of a city inspector based on my availability. I hope I don't need service for awhile. But when I do, I'll be calling Air Assurance and requesting Will. (See More)
3/28/2018 |
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Air Assurance has been my Heat/AC resource for over 20 years, so I was happy to learn they have expanded to plumbing now so I can look forward to excellent timely plumbing service at reasonable cost. The gentleman who showed up was personable, addressed my problem quickly, was very informative and pleasant. Good to know I now have a good plumbing resource when needed. (See More)
1/05/2018 |
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(no comment) (See More)
11/07/2017 |
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Will and his partner did a great job installing a new water heater for us. Fast and professional plus they were both really nice guys. (See More)
5/15/2016 |
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William was a life saver today by fixing my water heater in a a few hours of calling the company. (See More)
4/29/2016 |
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Will did a terrific job installing my whole-house filtration system. He even came back on Easter Sunday afternoon just to answer my questions. You can't beat that kind of service! (See More)
4/02/2016 |
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Outstanding personal and professional attitude. Knew his job well and I was very impressed with his advice and the job he did. (See More)
12/07/2015 |
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Mike B. did an excellent job. Very professional. Thanks, Mike. (See More)
12/03/2015 |
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Mike B. did an excellent job. He was very helpful and knowledgeable (See More)
12/03/2015 |
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Great at helping understand what he was doing (See More)
11/06/2015 |
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Mike B. has serviced my air conditioner and heating units on several occasions, he is very professional and thorough. I would highly recommend Air Assurance. (See More)
10/28/2015 |
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It's comforting to know that you can depend on Air Assurance to be honest and perform any work in a professional and timely manner...
(See More)
10/07/2015 |
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They are always so kind and treat you like family.... Mike Betor is an awesome service tech and knows what he's doing.... (See More)
10/06/2015 |
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Efficient & friendly. Trustworthy. (See More)
9/23/2015 |
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Mike B. was a pleasure to work with! He was professional, polite, friendly, and helpful. He not only diagnosed the issue quickly but showed me "hands on" what the issue was and provided several options to ensure I considered the most cost effective solution. (See More)
9/01/2015 |
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thanks for the quick work (See More)
8/31/2015 |
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Mike did an excellent job at calming us down in the mist of a really bad thing that was happening at our home. He was through and very professional. I would recommend him anytime!!! (See More)
8/28/2015 |
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Mike has always been helpful and courteous when visiting our home. We would recommend him and Air Assurance without reservation for any heating or air conditioning problems you may have. (See More)
8/26/2015 |
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Did a fine job. (See More)
7/05/2015 |
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I have taken out the ESP plan for a number of years and have been very pleased with the service I have received each fall for my furnace and spring for my air conditioner. Everyone of your service technicians are very professional and knowledgeable....the most recent being Mike Betor. I would highly recommend your services. (See More)
6/01/2015 |
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I called after 3 p.m. on the day after Memorial Day. By 5 p.m., Mike had my a/c running. Friendly, prompt service rates 5 stars in my book. Thank you! (See More)
5/26/2015 |
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A very good company to keep you cool in the summer and warm in the winter! (See More)
5/08/2015 |
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Mike that came on my visit is welcome at my house anytime. By far the best and nicest technician. Always goes above and beyond. Can really tell he enjoys his job. My parents 100% agree when he comes to their house. Give that man a raise. And for sure don't let him go anywhere. (See More)
5/07/2015 |
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always do a good job for me rarely any surprises (See More)
5/06/2015 |
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Mike did an outstanding job of diagnosing and explaining the issues. Very friendly and helpful. True professional! (See More)
5/04/2015 |
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I like Mike, but he is VERY good salesman each time here for new unit……. (See More)
3/03/2015 |
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Really efficient and courteous. Followed up with filter change. Very impressed. Solved the problem quickly but stayed around long enough to explain everything. Offered a new filter system with brochures --will look into it. (See More)
2/11/2015 |
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