Keith W. Reviews

Nate McClellan
Keith W.
Install
* Total number of reviews and star-ratings are based on data collected during the time period ARS / Rescue Rooter Nashville has been using the ReviewBuzz system and may not directly match the data found on each public review site.
The team of men that worked to get my new air & heat system were outstanding gentlemen. Garrett did an outstanding explaining what I was getting and how it worked. The installers were very professional. They knew exactly what they were doing and worked very swiftly. They cleaned up and couldn't tell that they were even here, except for the fact that I actually had air conditioning again. Would recommend the ARS crew they were outstanding (See More)
8/30/2018
 
ARS did a great job. (See More)
8/11/2018
 
These guys did an amazing job. Also, I would like to mention Jordan C. was part of this amazing crew. Thanks guys! I would recommend you all to anyone in need of your services!!! (See More)
8/08/2018
 
Very nice people would definetly recommend (See More)
11/15/2017
 
Kevin and Austin were great very friendly and very professional Told me how to use the thermostat and cleaned up well.Would use Ars again (See More)
11/14/2017
 
My technicians Keith W. and Austin D were very professional and courteous . I would highly recommend them to other clients ..They were awesome!!!! (See More)
11/06/2017
 
Austin and Keith were excellent. Installed our new HAC unit. They were neat and we able to work around our landscaping without an issue. Austin was excellent in showing us how to use our app to manage our NEST controls for the new unit. (See More)
10/26/2017
 
Keith Wagner and Austin Diddell did an amazing job installing my new unit. They were courteous and knowledgeable. I highly recommend them. (See More)
10/15/2017
 
Was totally happy with Keith and Austin on installing our new a/c system. They worked hard in the heat taking their time to be sure that it was all done correctly and was very helpful answering my questions. (See More)
9/27/2017
 
Obviously we “love” ARS as this is our second time to use their servuces. (See More)
9/22/2017
 
Very good service! (See More)
9/08/2017
 
Very good service! (See More)
9/08/2017
 
Professional! (See More)
8/24/2017
 
The guys were amazing.. Great work fast and clean.. I'd give these guys keys to my house!!!! (See More)
8/03/2017
 
I was very pleased with the installation services provided by Keith Wagner and Austin Diddell for a new split unit HVAC system in our house. They arrived on time and were very courteous in our discussions regarding some changes that were necessary to proceed with the installation as well as diligent in their efforts to ensure our floors were protected while hauling equipment in and out of the house. (See More)
7/06/2017
 
We had both upstairs and downstairs air conditioning units installed yesterday by ARS. The following technicians were both respectful, informative, neat and timely: Keith W. , Jordan C. and Austin. They helped make a very stressful experience be most easy and tolerable. Thanks fellows! (See More)
5/23/2017
 
Excellent installation job! (See More)
5/15/2017
 
Keith (ARS employee) did a great job with my HVAC install. He was very professional, stayed with the task, explained my system well, and cleaned the work areas inside and out. Thank you Keith! (See More)
5/10/2017
 
Was a little dissatified with sealing my ducting at time of instalation, but after saying that the men worked hard to get my unit installed. Hope to be completely satisfied when they come back today to finish some of duct sealing as specified in contract. So far I'm content with your services. (See More)
5/03/2017
 
Keith and his co-worker Brandon worked hard in installing our unit. They were very polite and professional. Enjoyed having them on the job. (See More)
5/03/2017
 
Great Professional installation!!!!! (See More)
4/05/2017
 
(no comment) (See More)
4/04/2017
 
The Installers were wonderful. Timely, polite and efficient. (See More)
3/24/2017
 
We had our A/C and heating units replaced today by ARS. Keith Wagner and Brandon Jackson were our installers both were Very polite and kept our house very clean. They explained how to use the units and went over details with this very carefully thank you both for being courteous (See More)
3/23/2017
 
Great company and employee. Thanks for working so quickly and efficiently for my family in our time of need (See More)
3/16/2017
 
Keith W was very nice. He made sure I understood everything before he left. If I had any questions he had no problem explaining it to me. Very hard worker (See More)
3/16/2017
 
Installers were very good. Made the experience enjoyable and easy. (See More)
3/01/2017
 
Had a great experience starting with my sales person Grady, who worked hard to get me good pricing and understand my needs. Then Keith and Brandon, the HVAC installers, were on time, were professional and made sure I was happy. Best part is they made the experience fun! (See More)
2/28/2017
 
Keith W***** and Brandon J****** were the installers of our new AC/Furnace in our Condo. They were very professional and helpful workers highly recommend (See More)
2/17/2017
 
I taught sales and customer service in CT. Your staff, from sales, phone to sevice was 100% on the mark. From Markley, Kieth, Brandon, and Christian, were the most proffeshional I have come accross. Represented the company extremely well. Extremely happy. (See More)
2/09/2017
 
ARS did an excellent job of providing an estimate for the equipment I needed (Furnace and AC unit), thoroughly explained the attributes of the equipment, and provided an excellent installation team (Keith W and Brandon J) who did an excellent job and left without a trace. I highly recommend ARS for your heating/cooling needs. (See More)
2/08/2017
 
Keith did a great job and was very professional! Great experience! (See More)
2/08/2017
 
(no comment) (See More)
2/07/2017
 
Great job! efficient and friendly both. Thank you (See More)
2/06/2017
 
(no comment) (See More)
2/04/2017
 
As a woman, I really appreciate being treated like an equal adult and I must say that these gentlemen did just that. I would welcome them into my home anytime, as they treated my belongings with care and respect. Great service, great prices, and awesome treatment! (See More)
1/20/2017
 
Even though we are renovating two houses and I wasn't concerned with cleanliness, these guys were respectful of my floors by wearing booties. They were also super efficient even though it was raining cats and dogs! The work went fast, and now I have two brand new HVAC units after 15 years of difficulty with the old ones. I couldn't be more pleased, and the price, considering that I had two units installed, was more than fair. I'll be calling them again when I need plumbing done! (See More)
1/19/2017
 
Keith did a great job for my new HVAC unit installation! (See More)
1/15/2017
 
The installers were prompt and efficient. They uninstalled the old HVAC unit and replaced it with the new one quickly and professionally. They made sure we knew how to use the new thermostat and cleaned the work area up well before leaving. (See More)
1/15/2017
 
We had a great experience with our new Rheem installation. Keith W, Matt P, Brandon J. and Josh N. were here exactly when scheduled and did a clean, efficient job. They were all very respectful of my home and acted in a professional manner in every way. Most of all my system is great and I am warm. Thanks guys! (See More)
1/10/2017
 
Keith Wagner and Brandon Jackson were great installing my new HVAC unit and putting in new insulation. On time, very nice, courteous with cleaning up after themselves. Thanks! (See More)
12/13/2016
 
I was so pleased with Keith and Brandon. They installed our HVAC quickly and efficiently. I highly recommend them! (See More)
11/29/2016
 
All team members were very friendly, courteous and professional! Excellent overall experience. (See More)
11/23/2016
 
Awesome,from Rodney coming over and identifying my problems, to Billy finding me the right unit,and to Keith and Brandon,for the installation. I wouldn't have been able to tell, that they had been here at all, if it wasn't for all the new equipment. Rodney had a big role in helping me decide. Techs always play a crucial role,and I always pay attention to their advice. Thanks again, and to all the people whose names I can't remember who kept me posted. Again my sincere thanks. (See More)
11/17/2016
 
Great service from Brandon and Keith as I had to replace my second HVAC unit in two years. They were very courteous and professional and everything went great. (See More)
11/08/2016
 
Keith W. and Brandon J. With ARS Rescue Rooter of Nashville inst***ed a heat pump in my house today. They showed up early as planned. Inst***ed protective floor covering in the work area. Cleaned up during the inst***ation process. The two men were extremely professional and represented the company well. I would have them work in my house again and would highly recommend them to anyone. I was very impressed with the entire process. Thanks! respectfully, Rodney H*** (See More)
10/18/2016
 
Keith Wagner & Brandon Jackson did an excellent job, working all days without very many breaks. (See More)
10/02/2016
 
Problems with air conditioner , not working properly but they have tried hard to fix the problem. It is working better now. Not please with how many times I had to call to get the unit fixed. (See More)
9/19/2016
 
Keith and Brandon did an efficient and professional install of my hvac system. Highly recommend ars (See More)
9/16/2016
 
The installers where very professional , they explained everything they did while installing heating and air . They did and excellent job. Very pleased with their work. Thank You (See More)
9/07/2016
 
We were very thankful for the fast professional installation of a new Rheems heat pump by Keith and Zack. Home Depot had a great sale and AARS took care of us. We recommend them highly. (See More)
8/16/2016
 
I just had a heat pump installed by ARS Nashville and am very pleased with the work of Keith Wagner and Zac Durham. They came right on time and finished the job within the time frame promised and we are now enjoying a cool home in the heat of summer. Thank you gentlemen! (See More)
8/03/2016
 
Service technicians were very prompt, courteous, efficient, and professional. The work site was cleaned impeccably upon completion. (See More)
7/31/2016
 
Keith did an amazing job today at my home ! Arrived early morning , it was very hot , they came prepared with plenty of beverages. Did a very professional job . Installed the unit , tested everything , explained the operations of the unit to me, went over all the paperwork, cleaned up very nicely after his install and now I have a nice cool home (See More)
7/25/2016
 
Keith w. & Zack D. Did an amazing job at my home install a brand new a/c unit !!! It's so pretty (See More)
7/25/2016
 
Keith worked hard all day on a particularly difficult installation, stayed til after 7pm to get us going and did a great job in explaining everything even though it was late and I know he must have been exhausted. (See More)
7/16/2016
 
Great Service and Great Respect for our home. (See More)
7/15/2016
 
Keith and Zach did a great job - everything was cleaned up, and I'm very happy with my AC install. (See More)
7/15/2016
 
I want to say that Mr.Keith did an excellent job inside my home he was very respectful and after the installation he made sure I knew how to work the new thermostat and also how to check and change the filters clean up inside and out was as if no one had did any type of word I feel he was 100%professional (See More)
7/08/2016
 
Great job guys. (See More)
7/02/2016
 
Great job by these young men. Would refer to anyone. (See More)
7/01/2016
 
Keith and Zack were awesome. They were very clear about what they were going to do and were very careful not to disturb anything while they were hauling things in and out. Very polite and informative. I would recommend these guys to anyone. (See More)
6/24/2016
 
Professional, complete, and respectful. The installers took the time to install the equipment professionally instead of quickly. Thanks Keith (See More)
6/20/2016
 
ARS , Keith W, Zack D, Brandon J, Mark S, and Fritz, installed a recent HVAC system. They were very professional and worked through an extremely hot day. They came in professionally and left the site in the same if, not better , condition than they found it. I would recommend this service. Bill T (See More)
6/19/2016
 
ARS took us from a non working unit Friday afternoon to a new unit Monday by 1:30 pm. They did a great job. (See More)
6/13/2016
 
Keith did a great job answering questions and performing the work in the time allotted. (See More)
6/10/2016
 
Great work (See More)
5/22/2016
 
We had our upstairs HVAC unit replaced by ARS contracted through Home Depot. Keith and Zach of ARS were very considerate of our home, called before hand and arrived in a timely manner. They were professional and worked continuously until our new system was installed. They removed the old unit from the attic through a very tight small opening to the attic like it was a piece of cake! Before leaving they cleaned up (they placed paper over all flooring from the attic entrance to the front door) and went over all the info regarding the new system. We are very pleased with our new unit. It cools our upstairs so much cooler and faster than our previous unit. It also operates much quieter. A representative came out one day to discuss our options and the next day early afternoon our unit was completely installed/operating. The unit had the upstairs cooled comfortably in an unbelievably short time! The price was comparable to other companies. It has been a week and we could not be more pleased with the service of our unit and the installation by ARS. (See More)
5/13/2016
 
Keith and Zach of ARS were very considerate of our home, called before hand and arrived in a timely manner. They were professional and worked continuously until our new system was installed. Before leaving they cleaned up and went over all the info regarding the new system. We are very pleased with our new unit. It cools our upstairs so much better than our previous unit. It also operates much quieter. A representative came out one day to discuss our options and the next day early afternoon our unit was installed, and had the upstairs cooled comfortably. It has been a week and we could not be more pleased with the service of our unit and the installation by ARS. (See More)
5/13/2016
 
These guys were awesome! Fast and respectful of our home and family, they got the job done and our AC is pumping cold air into a sweltering home! Thank you ARS for kicking ars! lol! (See More)
5/12/2016
 
The installation technicians, Mr. Keith Wagner and Zack Durham were on time, courteous and did a professional job. I would recommend both of them for job and performance recognition awards. Thank you! (See More)
5/08/2016
 
I purchased a new heating and air system from ARS. The next day, Mr. Keith Wagner and Mr. Zack Durahm installed my new system. Both gentlemen were on time, courteous and professional . They did an excellent job. I would recommend both of them as well as ARS to anyone who needs to purchase a new system and have it installed by professional engineers. Thank you Keith and Zack. (See More)
5/07/2016
 
Mr. Zack D***** with Mr. Keith W***** installed my new heating and air system. They were both on time and very professional. I would recommend both of them to anyone who is in need of system installation and maintenance. (See More)
5/05/2016
 
Wonderful service, courteous and competent. (See More)
4/26/2016
 
Great service! They were super nice and they did a great job on my air conditioning! If anything ever happens again, I'll surely call them. I would definitely recommend them to my neighbors and friend! (See More)
4/08/2016
 
The ARS Rescue Rooter team installed my AC unit in a timely manner taking care not to soil the carper or floor. They did a great job of cleaning up after the job on the inside and in the yard. i highly recumbent the team. (See More)
4/06/2016
 
Keith W & Johnny W arrived at the given appointment time. Got right down to business and installed my new AC unit. Went over how to operated the thermostat. Cleaned up my garage before leaving. Great work guys and thanks!! (See More)
4/04/2016
 
Great Install the guys were extremely nice and did a wonderful job! Thanks to Keith Wagner, Zack Durham, and Brandon Jackson. (See More)
3/28/2016
 
(no comment) (See More)
3/27/2016
 
Love how well the company worked with us from the first phone call. Keith is very knowledgeable and was able to answer all our questions without hesitation. The work space was clean and organized at all times and extra care was given to leave our home the same way it was upon arrival. (See More)
3/24/2016
 
Jordan ,keith, josh,mark came to my house and did a great job !!!! All were very polite and helpful with questions I had and did a wonderful job clean up and finish in a timely manner. I would recommend this company and crew to do your next job!!!! (See More)
2/25/2016
 
Keith Wagner and Josh Walton did a great job installing my hvac unit. They were very professional and I would recommend ars to anyone because of them. Great job guys!!! (See More)
2/16/2016
 
Very professional and polite. Very neat installation. Would recommend Keith ****** and Josh ****** (See More)
2/04/2016
 
Keith Wagner and Joshua Walton installed our new heating unit in the coldest day we have had this January. The whole ARS team was knowledgable and professional. They solved our problem quickly and efficiently. Our heating and air unit went out in the early hours of the morning and we had a service call, sales call and install before dark on the same day. Keith and Joshua worked quickly and left the area clean. We appreciate their hard work. They did a fantastic job! (See More)
1/19/2016
 
The experience was great and the installer Keith Wagner was very good (See More)
1/15/2016
 
excellent job installing heat and air conditioning unit, a team of professionals. for future needs i would love to contract same individuals of such high caliver! Keith Wagner and Josh Walton thank you! (See More)
11/18/2015
 
Josh W***** at ARS Nashville installed a new heat cool system at my residence today and did an excellent job. The unit was in a difficult spot and they professionally took care of all issues. They were polite and answered all questions. I would recommend Keith for any install. Pro! John (See More)
11/11/2015
 
Keith and Josh did a great job installing my HVAC system. Professional,punctual,neat and efficient.So far so good ! (See More)
10/26/2015
 
Keith and Josh did a great job.Professional,punctual,neat and courteous. (See More)
10/12/2015
 
Keith Wagner and Michael Charlebois were the team from ARS that came to our house today. They installed our new heat and air unit. They did a wonderful job and were very knowledgeable. (See More)
10/01/2015
 
Keith and Michael arrived at 8:30am with the equipment that they were going to install. They worked diligently until the new HVAC system was installed & working. Before leaving at 8:00pm they tested the unit to assure that it would cool and heat. (See More)
8/03/2015
 
I had to have my HVAC unit replaced and a new unit installed. Keith and Michael were awesome! Both gentleman were friendly and courteous professionals. They worked very quickly in removing my old unit and getting my new one up and running. I live in TN and in the middle of July when heat and humidity combined are so unbearable, I don't think I could have worked nearly as hard as these guys did - my home felt like a roaster that day! But neither Keith nor Michael complained - they showed up and got the job done! I'm one happy customer!! (See More)
7/30/2015
 
Keith Wagner and Michael Charlebois did a great job installing our new HVAC. (See More)
7/08/2015
 
ARS called as they said they would. Giving me the installers names and the time they would arrive. I must say I was very surprised that they arrived on time. Other companies could learn from this. Keith Wagner and Michael Charlebois were both prompt and respectful. Even though it was very hot outside they worked steady to complete their job. They made sure I was satisfied with the work and explained how our new unit worked. I noticed that as they were carrying the parts of the old unit out ... both took the time to retrace their steps to pick up any screws that had fallen in my driveway. I am very grateful for that (See More)
6/26/2015
 
Both Mike and Keith were very professional and took their jobs very seriously. I appreciated their hard work on the installation of our new unit. (See More)
6/18/2015
 
Great price & installtion Highly recommend ARS Nashville team (See More)
6/12/2015
 
Keith W. and Michael C. arrived on time, introduced themselves and went right to work. Completely removed old heat and air system and installed new one. They were very friendly and professional. Keith and Michael did an excellent job answering all of my questions. They did a great job cleaning up. Would recommend ARS, Keith and Michael to anyone. Thanks for a job well done! (See More)
6/11/2015
 
Very fast! I decided on a unit one day and 24 hrs later it is installed! Ted P. did a great job informing me of the different units, wasn't pushy and let me decide what I wanted. He is very professional and prompt. The installers were efficient, friendly and fast. In a matter of hours they removed the old unit, installed the new air handler and condensor plus they added insulation and fixed the duct work! Afterwards they showed me all the work and instructed me on how to use the new thermostat module. I would recommend ARS to anyone. (See More)
6/10/2015
 
It was so stressful when our unit went out on a Sunday and it was blazing hot outside! ARS really did come to our rescue! Easy, fast and dependable!! Great and professional service guys Keith Wagner and Michael Charlebois installed our new unit! FIVE STARS! (See More)
6/08/2015
 
5 starBoth Keith Wagner and Michael Charlebois provided excellent installation of my heat pump. The were here at the agreed time, were professional, friendly and completed the job in a timely manner. I'd highly recommend them as ideal installers. (See More)
6/02/2015
 
Excellent and professional service. They were friendly and very helpful and took great care to protect our house and cleaned up afterward. It was a very pleasant experience. (See More)
5/21/2015
 
Keith Wagner and Michael Charlebois did an incredible job installing our new unit; very pleasant and professional and as a result, I am recommending ARS to anyone looking to replace or service their AC (See More)
5/19/2015
 
Keith Wagner and Michael Charlebois helped to install a split system in less than a day...after purchasing the units the day before! The entire crew was very professional and proficient; I appreciate their timeliness and would highly recommend this company to anyone looking to replace their AC. (See More)
5/19/2015
 
Keith Wagner and Michael Charlebois Professional and thorough, set it up for me and explained everything. Cleaned up too! (See More)
5/11/2015
 
excellent service from keith w. and mike c.! highly recommend! (See More)
4/29/2015
 
Keith and Richard from ARS did a fantastic job installing a new condenser and coil today. In and out quick, efficiently and neatly. (See More)
3/27/2015
 
Our upstairs heat quit working, I called ARS on Friday afternoon and they had just let everyone leave due to impending ice and snow but the receptionist said she would have a technician call asap. Sure enough about 10 minutes later Jason called and scheduled to come out Saturday morning. Jason came Saturday morning as scheduled looked the unit over let it run through a couple of cycles to find the problem then gave us several options to choose from. We decided to replace the unit which right on the spot he called Eric, set up an appointment for the afternoon. Eric came out gave us info on the different units available, we decided on one, paperwork was done right then and there and he schedule installation for Monday morning. Kyle, Keith and Josh were the installers, they did a great job. They had the old unit out, which was in a very tight space and the new replaced in no time. Even though it was freezing outside they worked continually until the job was done. Everything was cleaned up, you would have never known they had been here except for the nice warm heat. Can't thank you enough. Your employees were prompt, courteous and very knowledgeable, and all did a great job. (See More)
2/28/2015
 
Keith Wagner, Caleb Farrar, and Jordan Neeley were installers for our new unit. I appreciate the work they did and also the fact that they used the covers for their shoes when they came in my home. They answered my questions and were very courteous. Thank you, Barney and Donna Tant (See More)
2/25/2015
 
The installers were very friendly and did a good job. (See More)
2/18/2015
 
we have used ARS several times before,the installers were very professional and answered any questions I had asked,they were helpful with the programing of the new thermostat,,cleaned up the yard after removing old heat pump system,they were fast to get us heat again,,i would recommend them to anyone,,thanks ARS (See More)
1/30/2015
 
They were on time, circuitous, and fast. I would recommend them (See More)
1/02/2015
 
Professional. Stayed with a difficult job until it was completed. Enjoyable crew as were others from the company who came by to check on the job. (See More)
11/28/2014
 
Hats off to Keith Wagner and Richard Irvine! The were done in a timley fashion and their customer service was good. Thanks ARS! (See More)
11/11/2014
 
These guys (Keith & Richard) are great! Expect them to be very polite, well mannered, knowledgeable and skilled in their labor. They worked continually from the minute they arrived until completion, leaving my house and floors spotless. If they are indicative of the quality that ARS maintains, then I will definitely use them again. A fifth star would mean they cleaned up my basement :) (See More)
11/05/2014
 
Had great service from ARS. Keith W. Was very helpful and polite.i also have to say the same about Anthony H. Thank you guys very much. (See More)
10/01/2014
 
The installers were Keith & Jeremy those guys exceeded my expectations. They covered my hardwood floors and carpet during my install and seemed to have a caring attitude. (See More)
9/04/2014
 
JB and Keith did an awesome job on our new unit! They were very professional and showed an extreme amount of effort to make sure the job was done right. Thanks (See More)
9/03/2014
 
Worry free process, excellent customer service. (See More)
7/27/2014
 

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