Hector H.
HVAC Install Helper
* Total number of reviews and star-ratings are based on
data collected during the time period ARS / Rescue Rooter Nashville has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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Hector was very prompt, polite, clean. Great job (See More)
5/31/2019 |
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Hector was very prompt, polite, clean. Great job (See More)
5/31/2019 |
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Nobody likes to have AC problems but I felt very blessed today to have two young men come to our aid. It was discovered that our AC/Heating unit had multiple problems along with being covered with mold inside. The unit is 14-yrs-old and the cost to repair it was just not adding up. Lucas took pictures of the problems so that he could show me and explain what issues we were facing. I decided that it was time to go the next step and look at possibly replacing the unit. Lucas made contact with his company and explained that I had the day off today and checked to see if someone could come out to talk to me so that I wouldn't have to take an additional day off. Within the hour Fritz came to our house and took his time to explain what our options were. Fritz compared 4 units and expained the differences and the costs involved. I felt no pressure and was very pleased with how both men were willing to patiently answer all my questions and actually made what could have been a very difficult decision quite painless. Fritz also made suggestions for financing and was able to set everything up for me before he left. I would not hesitate to recommend ARS/Nashville to anyone who may be needing repairs or replacement.
PART TWO - Happy to share the rest of the story... Kevin Jones and Hector Hernandez arrived early Saturday morning and worked steady to remove the old unit and to install the new AC/Heating Unit. They were hard and efficient workers and so thoughtful and understanding... The old unit was the last project that my husband completed before he passed away. My daughter and I were sort of sad to see that old piece of metal being hauled off so the guys removed the metal label and a couple of small parts to give to her before they left!!! I could not have asked for a better installation team or a better company all the way around! Thank you ARS/Nashville! You are the BEST!!! (See More)
7/28/2018 |
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