Nathaniel . Reviews

Nate McClellan
Nathaniel .
Drain Technician
* Total number of reviews and star-ratings are based on data collected during the time period 3 Mountains Plumbing has been using the ReviewBuzz system and may not directly match the data found on each public review site.
Nathaniel showed up on the dot for his appointment. He was clear and direct, professional and fun to deal with. We deferred to his advice (once he disabused the homeowner-- me <G> -- of my false t-shooting conclusions. He was even kind enough to say he would have thought the same erroneous thing... Anyway his work was very quick and then he was done. The valve he replaced continues to function properly and our wasted water woes have evaporated. Worth every penny AND we have already sung their praises to others. Also, we will be going to them in the future for some planned plumbing changes. (See More)
4/05/2019
 
Nathaniel was priendly and helpful. We have used 3 mountains plumbing twice now, and each time we’ve found this to be the case. We appreciate the explanations of what needs fixing and why and then giving multiple options with estimates. (See More)
3/28/2019
 
Nathaniel was very professional and skillful. He was knowledgeable in his trade and gave me options to work with. I would love to have him work on other plumbing needs around my house in the future. Last but not the least, he was clean and did a clean job. (See More)
3/13/2019
 
Nathaniel was very competent, kind, and patient. He reviewed my entire situation and gave me options I could work with. He was truly a masterful professional. I would recommend him and his company to anyone who has a residential plumbing need. (See More)
3/08/2019
 
Friendly, efficient and quick (See More)
3/06/2019
 
Friendly, fast and honest. Excellent attention to detail. this should be your go to company and Nathaniel was great to work with. (See More)
3/05/2019
 
Nathaniel performed hot water heater flush/maintenance and did a great job! He checked the water pressure and showed me where water main shut off was located and how to shut it off just in case. He also gave me a brief instructional on how to flush the water heater. Keep up the great work! (See More)
3/02/2019
 
Nathaniel was very knowledgeable and thorough. He did a great job (See More)
3/02/2019
 
Nathaniel did a great job replacing my water heater. He was on time, made a point to check all of my fixtures and confirm that the water heater was the issue, offered price by the job, and finished the work the same day! He handled a couple of gotchas cheerfully. He also courteously thanked me for interrupting my work day to stay home, and showed good respect for my time. I finally have a plumber I'd call again! (See More)
3/01/2019
 
Nathaniel was very professional, thorough, efficient, explained everything in excellent detail and was honest and approachable. He provided several options for plumbing needs and costs. Nathaniel also diagnosed current problem with ease and efficiency. I will absolutely use 3 Mountains Plumbing for any future plumbing needs. (See More)
2/21/2019
 
Wonderful experience--Nathaniel was thorough and analytical in assessing my "knocking" in the pipes. Office staff kept me apprised of arrival times, etc. Highly recommend! (See More)
9/30/2017
 
Extremely professional, respectful, knowledgeable, friendly and Efficient! Thank you Nathaniel Dietz for the house call, in and out, no hassel no delay! Hopefully we wont need to call for a while but if we run into any future plumbing issues we know who we will call. Again thank you! (See More)
6/02/2017
 
Positive,friendly, professional and best of all pursued a second effort to diagnose and solve the problem. Very pleased with the service and employee. Thank you (See More)
5/09/2017
 
Nathaniel was positive, friendly, professional and most of all....competent! We already had a previous plumbing company who did not resolve our kitchen sink drain problem. Nathaniel went in the crawl space and thus diagnosed the problem and even arranged for back-up to solve the problem within a couple hours. We love the service we received! (See More)
5/08/2017
 
Gabe and Nathaniel just did a new install on our home. They took the time to communicate with us about the process and their plan each day. They were very professional and did an amazing job! I can't say enough good things about these two. We are more than pleased with our new plumbing and back flow valve install. Edgar and Fernando came to the house to lay down some fresh cement. The cement looks great and they did an excellent job cleaning up after themselves! I was impressed. We would definitely recommend 3 Mountains Plumbing for all your plumbing needs. (See More)
4/05/2017
 
Gabe and Nathaniel just did a new install on our home. They took the time to communicate with us about the process and their plan each day. They were very professional and did an amazing job! I can't say enough good things about these two. We are more than pleased with our new plumbing and back flow valve install. Edgar and Fernando came to the house to lay down some fresh cement. The cement looks great and they did an excellent job cleaning up after themselves! I was impressed. We would definitely recommend 3 Mountains Plumbing for all your plumbing needs. (See More)
4/05/2017
 
Stellar service from beginning to end. Truly blown away...thank you Nathaniel and Frankie! (See More)
10/16/2016
 
Woke up this morning to a slow drain in our laundry room. After investigating more, the slow drain turned into a completely clogged drain. Then, after sleuthing even more, determined that the clog was in a region of the drain that fell beneath the concrete of our basement. I called 3 Mountains Plumbing, spoke to Lauren, who was very friendly. She called dispatch people to determine when they could have someone to my house (note, this was on a Saturday). She told me they could have someone to my house between 1 and 4 PM and that they would call me when they were about 20 minutes away. I placed my call at 11:18 AM, I then received a call at 12:21 PM from the drain specialists saying they were about 10 minutes away and would that work for me. I said, absolutely! So, up the stairs come Frankie and Nathaniel, dressed sharp in white button up shirts, and covers for their shoes. I showed them the area of interest, they gave me some pricing options, I agreed to one of the options. They brought in a motorized snake and after boring about 10 to 15 feet down the pipe the clog completely cleared. I am so glad that I did not try to do this myself and so very grateful for the skills and fantastic customer service provided by Frankie, Nathaniel and Lauren. Not more than an hour and a half after making a call I had a nice clear drain for which to pour another eight years of coffee grounds down (ha ha...uh no). Thanks guys! (See More)
10/15/2016
 
Nathanial was great. I would like to adopt him... (See More)
6/30/2016
 
I've used 3 Mountains twice and had excellent service. Both technicians were knowledgeable and helped me a great deal. I live in a plus 55 community and will recommend this company to all 75 homeowners. The first time I used them was for a broken leaking water heater. Dispatcher was wonderful, tech was soothing and prepared in a stressful situation, work was excellent and fast. Both service calls were unusual in that the techs explained everything that they were doing and left me feeling like we were family. Kudos to Nate and the others who were so professional . My apology for not reviewing them sooner.. I've put their business card up in our clubhouse on the wall of wonderful vendors. (See More)
6/29/2016
 
Nate was responsible, professional, provided all the information I needed. Work was done efficiently and the price was very fair (See More)
5/26/2016
 
Nate came and replaced our water heater after giving me several options. He was very upfront about everything and did everything in a timely manner. (See More)
5/20/2016
 
I was very impressed with every aspect of your company and its representatives. From scheduling through service to appearance and professionalism. I would recommend you to anyone. (See More)
5/12/2016
 
We especially appreciated Nate. He was very patient and explained everything he found and even worked with our insurance adjuster. We will definitely call 3 Mountains any time we have a plumbing need in the future. Thank you so much! (See More)
5/11/2016
 
We had an excellent result using 3 Mountains for a kitchen leak we could not find. Nate was very helpful in diagnosing and fixing our problem and we will call them any time we have a need to use a plumber in the future. Thanks Nate!! (See More)
5/10/2016
 
We had a clogged kitchen drain last evening that required immediate attention. Nate arrived right on time in a very professional manner. He did a thorough diagnosis of our problem giving us several options with price quotes before he proceeded. He took his time, allowed us to watch and learn as he worked, willingly answering our questions as he went along. We are very impressed with Nate and 3 Mountains which we will definitely use again if needed. THANKS! (See More)
4/12/2016
 
Over a three day period I met three of the Three Mountains Plumbing guys who originally were called out to scope my sewer lines because neighbors were having trouble. I added some additional plumbing issues for them to solve in a 1971 built condo, and they were quick, courteous, and very professional. They were even able to come out on a Sunday night to solve a leak coming from a faulty pressure regulator that there was no way my home inspection could have even seen, as well as relocate the main water turn off valve so it could be reached without having to remove a water heater first! Nate, Klint and Paul were great! (See More)
4/06/2016
 
I called 3 Mountains Plumbing based on reviews found online in a search for plumbers who could also check sewer lines, because 6 people on my block had recently had sewer backups. I wanted a complete check of my newly purchased 1971 built condo in a preventative move. Nate came and did a superlative job in scoping out the sewer line, emailed me a video of the beginnings of a belly in the line, and installing new low flow toilets, installing new angle stops in bathrooms and kitchen, replacing supply lines with new braided supply lines and checking all water lines and connections. He also explained the options in a customer care club. I joined the club, which turned out to be a really smart move, since the next night (a Sunday) I had a regulator water leak all over the garage floor, which brought out Klint. He spent several hours pulling my water heater out and installing a new regulator. During the process he found the turn off valve for my house water was located behind the water heater, which I could never have reached in an emergency. He relocated that valve to an easy to see and reach position. The next call was answered by Paul and Nate who relocated and installed a new shower head in the guest bath and installed a new sink, faucets and p-trap. All three gentlemen spent a goodly amount of time going over the options, cost as well as proposed work. They were on time, completely professional and very easy to understand. I also appreciated the total cleanup of the job sites. I would very strongly recommend them to anyone who needs plumbing work done honestly and professionally. (See More)
4/05/2016
 
Nathanial was a delightful young man and very efficient. He seemed very knowledgeable and got the problem resolved! (See More)
4/05/2016
 
Convivial young man showed up on time, explained our options and promptly performed the work professionally. We used a worthwhile coupon, so in my mind the value was excellent. I would use them again. (See More)
3/22/2016
 
Nathaniel was polite, professional and very helpful. He has passion for his job and it is obvious he is loyal to his company. (See More)
3/22/2016
 
Huge help! Ended up doing myself most of the issues. Still will need to decide if I want to do the valve replacement with Them. Bid was a lot higher than I expected. But not pushy and great at explaining. We felt Nate did a great job and was very honest. (See More)
2/27/2016
 
Loved Nathaniel. If we used you again I wouldn't want him back. He was great. (See More)
2/10/2016
 
Nathaniel came out today for a clogged drain. VERY professional and straight forward. Geve us all the possibilities right up front. Drain was a little stubborn getting it flowing but he stuck with it and did a great job. Would have this company back in a flash. Very happy with Nathaniel. THANK YOU for the great job. (See More)
2/09/2016
 
Friendly and helpful! (See More)
12/26/2015
 
Great service, great job (See More)
12/18/2015
 
Nate came out in pouring rain to repipe the main sewer line. Kudos to him. Good job with cleaning out the drain system despite the trouble with power (See More)
12/17/2015
 
Alex called to tell me they would be arriving within 15 minutes. And they (Nathaniel) showed up spot on! They were friendly and courteous - did an assessment of the job - wrote up a quote and let me choose which option I wanted done. I felt comfortable with their expertise, and not "upsold" for more work. They finished the job quickly and upon signing the paper work - Alex told me how much they both enjoy their job! It showed!!! I would use them again! (See More)
10/21/2015
 
Nathaniel is a stellar professional! He gave excellent service and linked me immediately to additional resources I needed to fix water damage. In fact, they arrived before he left. From the initial contact and throughout the repair work, Nathaniel's congenial approach, knowledge, and experience eased my concerns and frustration about how quickly and effectively plumbing problems would be resolved. He was informative, customer service focused, and empathetic. Nathaniel and Alex did the job thoroughly, expertly, and in a timely manner. They helped make this unexpected, extensive plumbing problem a pleasant and educational experience. Thank you! (See More)
9/29/2015
 
Nathaniel is a stellar professional! He gave excellent service and linked me immediately to additional resources I needed to fix water damage. In fact, they arrived before he left. From the initial contact and throughout the repair work, Nathaniel's congenial approach, knowledge, and experience eased my concerns and frustration about how quickly and effectively plumbing problems would be resolved. He was informative, customer service focused, and empathetic. The job was done thoroughly, expertly, and in a timely manner. Nathaniel helped make this unexpected, extensive plumbing problem a pleasant and educational experience. I recommend him without reservation. . (See More)
9/29/2015
 
Great team - Jeff, Alex, Nathaniel and Brandi - efficient, explain well, clean - they did what we needed and were very helpful in what was a pretty big issue with our water main and some drains. Many thanks to each of them! (See More)
9/15/2015
 
Nathanael was very knowledgeable; diagnosed the problem quickly; instilled confidence and trust; and provided excellent customer service. (See More)
8/25/2015
 
Nathaniel came to our house right on time, even called 30 minutes prior. My husband said quietly, " Hes too young to know what hes doing" Thirty minutes later the job was completed and Nathaniel came and shook both our hands and said it was a pleasure meeting us, and left. My husband said "Wasnt he a nice young man and he really knew his stuff too" Go figure! (See More)
8/25/2015
 
Nathaniel was very impressive for an apprentice. He assessed the problem and gave me 3 options 3 Mts. could provide. He and Jeff arrived promptly the next day and completed the job (replacing my old, concrete laundry tubs) to my specifications. The only problem was that the washing machine, which had been braced against the old laundry tub, was off balance when that larger tub was removed. My husband lacked tools to rebalance the machine. Brandi, ever courteous and responsive, sent Fernando the next day to take care of the problem. Once again, we were very satisfied with 3 Mts. Plumbing and will readily recommend the company to others! (See More)
7/25/2015
 
Nathaniel was very polite and instructive. He explained the problem and how to prevent and recognize situations where a clogged drain can also affect the dishwasher. It was very difficult to find a plumber who would work on Sunday - 3 Mountains was very willing and responsive! (See More)
7/19/2015
 
Having somebody come to unclog your kitchen sink drain is not fun on a Holiday Weekend and even less fun for the person doing it. Thanks for coming out on Sunday! Quick, kind, affable, professional. Hard to ask for anything more. (See More)
7/05/2015
 
Nathaniel had great communication. He itemized the bill so that I could contribute to completing the task. Aldo they weren't able to arrive the same day for an emergency call, the sales associate was in great communication with me to make sure that the appointment was fulfilled as I requested. Additionally, Nathaniel was kind and conversational. He was very careful not to leave any sort of mess and were the protectors over his boots when he walked into my house. The scope Nathaniel used pinpointed the exact point in my sewer line that needed fixing. There was no question in my mind what the cause of the sewage backup was. I will most certainly use Nathaniel and three mountains plumbing again. (See More)
5/18/2015
 
They installed 2 new toilets and unclogged all of our drains extremely quickly at a decent price. Would use them again. (See More)
5/18/2015
 
Nathaniel is so good at his job,he explains what needs to be done,and shows you what needs replaced,he has great customer service. (See More)
5/13/2015
 
Your the best !!!!!!!! (See More)
5/13/2015
 
Called 3 Mtn. for a bid on sewer replacement. Nathaniel was very prompt in coming to my home to see the job. Later that day called me with 2 quotes, the good and the bad, which was much appreciated, knowing what the worst scenario might be. Got a couple more bids, and 3 Mtn. was priced on lower end of scale. I believe myself to be a good judge of character an proved to be right. Nathaniel handled all issues that came up, we ran into a couple of problems and it took longer than it should in my opinion, but, I guess there's no rush when you're dealing with Mother Nature. Anyway all's good now, sewer works great, and the price came in between the 2 quotes, which made us happy, preparing for the worst and we save 2k, so all's well, would use these people again. Very courteous and helpful when needed. Thanks, Nathniel ! (See More)
5/12/2015
 
see other review (See More)
5/12/2015
 
Nathaniel was very friendly. He took time to find the problem and explained everything very well. we were well pleased with his work. (See More)
5/11/2015
 
We liked Nathaniel's service. (See More)
5/11/2015
 
Nathaniel diagnosed and fixed our problem. (See More)
5/08/2015
 
Nathaniel was great. Fixed the problem quickly and helped with next steps to prevent a further occurrence. (See More)
4/28/2015
 
Good job, very helpful. (See More)
3/24/2015
 
Was great. Very knowledgeable, efficient and excellent customer service. I would highly recommend Nate. (See More)
2/18/2015
 
Good job. I like you but don't want to need you any time soon. Jim (See More)
1/22/2015
 
Nathaniel was knowledgeable, courteous, and professional. He fixed on our clogged drain in no time. We have used this company twice before and would definitely use them again. (See More)
1/20/2015
 
Nathaniel was terrific with an emergency situation. Brent and Axel solved two different problems on the same day. I so appreciate the clear cost projections, the efficient and focused work, and the positive interactions. You guys rock! (See More)
1/18/2015
 
Brent and Axel did great work on two different problems -- and Nathaniel saved me from a basement disaster. I'd refer you folks in a New York minute -- thanks! (See More)
1/14/2015
 
Earlier this week Nathanial was sent to my home for possible repairs. He was pleasant, explained the company's charging process, he was polite, explained the step by step methods he might need to use and offered options. I will certainly call on 3 Mountains when needed in the future. I also was pleasantly assisted by your receptionist. They were able schedule me for a same day call. I so appreciate good service and thank you. RL Brower (See More)
12/18/2014
 
Very professional and efficiently completed the job. (See More)
12/08/2014
 
Nathaniel did a great job. Polite, on time, and knowledgable. We'd hire him again! (Let's just hope our kids don't stuff more toys down the drain!) (See More)
12/05/2014
 
Can't get much better than a all 10 rating! (See More)
12/04/2014
 
My Facebook review says it all. (See More)
12/03/2014
 
Thanks for such a fast turnaround! We really appreciated Nathaniel's prompt, professional and sincere service. Also nice to have access to cam video sent to email! Very convenient! (See More)
12/02/2014
 
On time, did what they said they would do, quick, thorough, and professional. Nate can come back anytime. He was polite, professional, and efficient. Can't say enough about the service I requested - exceeded my expectations. They only thing they could have done differently was do it for free - of course, they wouldn't be in business very long, would they? (See More)
12/02/2014
 
Nathaniel D. Arrived today to support us with plumbing problems. Not having used 3 Mountains before I didn't know what to expect. No worries, Nathaniel was very professional and very knowledgeable. After giving us a rundown of the issues and solutions to fix we were on our way to a healthy septic system. Above all his sincerity was much appreciated. Thanks! (See More)
12/02/2014
 
I used 3 Mountains Plumbing today for the first time. My experience from, the initial call to the service, were positive. Nathaniel provided quick and efficient service. He was pleasant and clear about the companies' billing process. Based on my experience I would not hesitate to recommend 3 Mountains. (See More)
12/02/2014
 

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