3 Mountains T. Reviews

Nate McClellan
3 Mountains T.
Company Representative
* Total number of reviews and star-ratings are based on data collected during the time period 3 Mountains Plumbing has been using the ReviewBuzz system and may not directly match the data found on each public review site.
Great service, problems solved! (See More)
6/11/2018
 
I would highly recommend 3 Mt Plumbing; the crew was knowledgable, prompt and pleasant to work with, thoroughly explained the problem, and what they would recommend to address. They were efficient and cleaned up after the job was done. (See More)
5/29/2018
 
Klint Sloan was knowledgeable and efficient. Great service! (See More)
5/28/2018
 
Every time I have used 3 Mountain Plumbing I am dazzled by the customer service and how quickly someone is at my home working to fix my plumbing issue! I have always been pleased with the work that has been done, and appreciate the care taken to protect my home while workers are here. (See More)
5/27/2018
 
Outrageous pricing without details (See More)
5/26/2018
 
3 mountain plumbers were extremely professional! They took a bad situation and made it right. I will certainly recommend them to family and friends. Most importantly, if I ever need a plumber they will be the first I call. (See More)
5/26/2018
 
Enjoyed working with all the plumbers at all the stages of our project (See More)
5/25/2018
 
I can’t believe I stumbled on this outstanding company. Jeff and Frankie were sent out to diagnose a long-standing problem w/ our drain. They are experts in what they do, as well as polite, punctual, patient,and friendly. The receptionists are all smart, helpful, making every effort to accommodate. John Marc has also been out a couple of times. He too, impressed us. This company is a pleasure to deal with. I feel fortunate to have found them. (See More)
5/24/2018
 
It is incredible to have water pressure in my kitchen sink again. I'm sure the new water pipes are probably a lot healthier too. I am very appreciative that I was not pressured to do work that I really did not want to do right now but did get the things repaired that needed immediate attention. (See More)
5/24/2018
 
The only issue I would have would be the expense. The customer service was top notch and the young man cleaned up after himself, plus he wore booties to protect my carpet. (See More)
5/24/2018
 
Nathan, was very informative and helpful, made the whole experience easy. He also has a great sense of humor, which helped put us at ease with the whole plumbing mess we had. (See More)
5/24/2018
 
We fell so confident using 3 Mountains. They are prompt, courteous, and very efficient. Thank you to all of the people of 3 Mountains. (See More)
5/24/2018
 
I was explained that you guys price things out per job and not by the hour. Which would be great except I was charged nearly $500 for about 30 mins of work (See More)
5/23/2018
 
I have used your service several times and have been impressed by the friendliness and professionalism of your workers. My last job was complicated and they did a good job of diagnosing it and explaining it to me. (See More)
5/23/2018
 
Service was exceptional! Paul and the others did a fabulous job, cleaned up after installilng new shower fixtures and hot water heater, were courteous and answered all questions. (See More)
5/23/2018
 
We contacted 3 Mountains Plumbing the first night we were in our new home and found we had no hot water. They sent out a plumber with in two hours — NOT on overtime — and within two more hours, we had hot water! Since then, we have had 3 Mountains replace our hot water heater, and in every interaction we’ve had with them, they have been professional, gracious, and extremely efficient. We give 3 Mountains Plumbing our highest recommendation! (See More)
5/23/2018
 
The guys on site were very friendly and competent. 5 (See More)
5/23/2018
 
Professional service. Completed on time. Pleasant workmen. I did not get other bids and the project was expensive but completed well. Thank you. (See More)
5/23/2018
 
Jon-Marc and Steve were very professional and did excellent service. Highly recommend... (See More)
5/23/2018
 
I've been very satisfied with every job I've had 3 Mountains do for me, from more minor issues up through a total re-piping of the house. Scheduling has been easy and the crew shows up when expected. (See More)
5/23/2018
 
Efficient and respectful of property (See More)
5/23/2018
 
Our 60 year old sewer pipe backed up because of tree roots. Replacing it involved the repair crew coordinating with the city sewer workers, dealing with the concrete housing that covered the sewer pipe, and generally wrestling with old and ornery plumbing. The 3 Mountains crew was cheerful, professional, and friendly throughout the job, and kept us informed of the progress and all the problems that arose. Despite taking twice as long as originally estimated because of the complexity of the work, the job was completed without additional cost to us, and everything, including our front yard, was returned as near as possible to original condition. We are very pleased with the work. (See More)
5/23/2018
 
I have already recommended you several times! (See More)
5/23/2018
 
I am very disappointed in your company and service. You advertise a 90 minute response time, well after waiting over 2 hours we finally got a call asking if we still needed a plumber ? We explained that we did and your phone person stated that one was not available and that you would call back when one was. This all started about 4:30 or 5 pm on a Thursday. I called in the next day, explained that we still needed a plumber and we set an appointment, never got the return call. Your plumber arrived and assessed the issue, which is a drain line issue and prepared to snake the line, explaining that is snaking did not work we would be looking at pipe replacement and that a journeyman would be needed. I was then told that another plumber was available, in the neighborhood and would be stopping by to ? help? After the second tech arrived and they reviewed the situation I was informed that snaking was not a good idea and the pines would need to be replaced. I was then given 3 more bids for replacement of the drain lines and referred to a cleanup company as well. the 3 bids for kitchen line, kitchen and laundry, or all the drain lines in my home. I asked a few questions and found out that neither of the 2 techs at my home were journeymen plumbers. I know one was only on the job for 6 months the other ? I have since had another plumber and 2 other cleanup companies check and provide bids. Your company stated I could just do the kitchen line and I have since been informed that would not fix my issue at the very minimum I have to do the kitchen and laundry based on where the break is. Your bids are also over inflated more that $4000 for one 6-8 foot piece of pipe to be replaced that will not correct my problem ? If a journeyman was needed why was there not one present ? There seems to be a lot of inconsistencies in what you advertise what you say and what you do. I am surprised that you have such a high rating. I am very disappointed in your company as a whole.I know you will not use this but I plan on sharing my experience. (See More)
5/23/2018
 
Even tho the scope of my issue was overwhelming and totally unexpected, everyone at Three Mountains Plumbing was incredibly professional, helpful, and always answered my questions and responded in a timely manner! (See More)
5/23/2018
 
I thought it was a expensive (See More)
5/23/2018
 
I had a quote from another plumber and it was 1000 or so dollars cheaper.. this company is a rip off.. look at yelp reviews they mention how bad it is.. I will never use you guys again. (See More)
5/23/2018
 
We had work done in our home 2 times and both times the service was stellar! We have had bad luck with various contractors and services in Portland, so it was so nice to deal with the people at 3 Mountains Plumbing where they followed through and did a great job. (See More)
5/23/2018
 
You guys made a horrible situation (water main break) much easier to deal with. (See More)
5/23/2018
 
Couldn't ask for better service. (See More)
5/23/2018
 
Great detail work. Putting the grass and bark dust back where holes needed to be dug; putting the freshly installed insulation back as best as they could - all very important details. I love my much improved water pressure and the peace of mind knowing the old pipes and water heater are GONE GONE GONE!!! Thank you so very much. This is one home project I’m truly grateful to have done right. (See More)
5/23/2018
 
Excellent service on short notice! (See More)
5/23/2018
 
Scheduling can be a challenge since they are so busy and their prices quoted for work seem a tad on the high side, but they took the time to effectively explain the work they do and I appreciate the flat rate pricing and options they provided. I ultimately decided it probably wasn't worth the cost of a whole new toilet to fix a leak at this point, but I would probably recommend this company to others. (See More)
5/23/2018
 
Every time I have used these guys, the results have been great! (See More)
5/23/2018
 
Excellent service from start to finish. (See More)
5/23/2018
 
Even tho I couldn’t get service before several days, it was sooner then other companies I called. (See More)
5/23/2018
 
Had to leaks I could fix myself or around $100 but the buyer of my house required a professional plumber. Hired three mountains plumbing to do the job and it cost me around 1500. Extremely expensive For the work that was done. The plumber was friendly and did his work very well. But the price was very unreasonable (See More)
5/23/2018
 
Three Mountains solved a major leak problem for us with dispatch and skill. I could not recommend them too highly! (See More)
5/23/2018
 
A++++ customer service. (See More)
5/23/2018
 
Great company, from the first phone call to the end repair or improvement, 3 Mountains's staff has been incredible to work with and they always treat me with respect (even though I have a hard time articulating a "problem").They have my trust and confidence. (See More)
5/23/2018
 
Great service from scheduling to completion of work. Each problem tackled in a knowledge and timely manner. Would use no one else for our plumbing needs. (See More)
5/23/2018
 
I thought the price was a bit high so I will do this work in the future by myself but I was pleased that you were able to schedule efficiently so I will call and pay again when necessary in the future. I prefer time and material jobs /companies so will use them on a regular basis and call you for emergencies! (See More)
5/23/2018
 
We haven't had great luck with plumbers in the past, but you were a pleasant surprise! We'll definitely be calling on you in the future for any plumbing-related needs! (See More)
5/23/2018
 
Don’t waste your time (See More)
2/21/2018
 
From the professionalism and curtesy of your representative on the phone, to the great service I received from your technicians, I could not have been more pleased. I'd like to say specifically how very much I appreciated Anthony and Ian. Their professional and quality of work was tip-top, but additionally they were charming and friendly and funny. In fact, while Anthony was running the router in one of our bathrooms, Ian noticed that a screw was lose in the bathroom door. He fixed it! I wasn't even in the room - he just mentioned it later so I would know. What an amazing act of kindness. It was such a little thing but so thoughtful. Given all of the above, I would recommend your business to anyone. (See More)
12/15/2017
 
I highly recommend 3 Mountains Plumbing. Before anyone even came to the house, they explained what they would do, and how their pricing worked. This was repeated by the Gentlemen (Anthony and Ian) who came to do the service. They fixed everything exactly as they said they would in a very professional manner. Additionally, they were charming and friendly young men. It's hard to say a plumbing emergency was pleasant, but 3 Mountains did the best they could to make it so. (See More)
12/13/2017
 
Monday June 26, Frankie Baltiervez came to the rescue. I described the sequence of events and Frankie listened attentively. After a few questions he started trouble shooting. Once he found the location of the plumbing pipes he went under the house. Systematically he checked all the pipes and found the problem. On board his truck he had necessary supplies and equipment Within a short time he found and repaired the pipes that were clogged. And he communicated clearly what caused the problem. I would recommend Frankie and his crew to my neighbors, friends and family. I greatly appreciate his knowledge, skil and professionalism. Thank you, Athalia Fetter. (See More)
7/24/2017
 
Great service. Jon-Marc was quick, clean, and very nice. He had our drain unplugged in no time! (See More)
2/19/2017
 
Terrible service. Employees with lack of experience. Would never use this company again. (See More)
1/15/2017
 
Who knew that having a sump pump installed would be such a pleasant experience! The guys not only did everything to protect the space, they worked efficiently and patiently, and took the time to explain how the pump and alarm work. They were professional, but also very personable. I have already recommended them to others on my street that have upcoming plumbing needs and I think they would be wise to hire them! (See More)
12/27/2016
 
I had a plumbing emergency when an older toilet clogged for a couple of my Airbnb guests in an apartment I had rennovated in the bottom level of my townhouse. The problem was solved that day, but I decided to change out the toilet and the sump pump in that part of the house as soon as possible. I liked the reviews for 3 Mountains Plumbing and from the first phone call to the final installation, I was highly impressed with their service They were professional, friendly and thorough. I greatly appreciated their flexibility when I had to change the date of installation the day before it was scheduled because a guest's plans changed. They were able to reschedule on one of the few days that I had available in December when guests wouldn't be staying in the place. 3 Mountains is now my "go to" plumbing company--and I especially want to compliment the phone staff and the installation crew (Randy, Jon, and Marc). They took the time to explain the process and show me how to work the new sump pump alarm system. I couldn't be happier! (See More)
12/26/2016
 
Very prompt arrival time and did a wonderful job of clearing my drain. He told me how to keep the drain working better. (See More)
12/13/2016
 
I called for a stopped up kitchen sink! A friend and I used a snake to clear the line on a Saturday. The sink was clogged up the next day! i called Three Mountains up on Monday. I was met at the door in a few hours later by Jon-Marc! He came in and did a great job of clearing out the clogged line and gave me hints to help in the future. He was a really nice and pleasant guy! My dog was excited to see him too! Thanks 3 Mountain Plumbing! Patrick C. (See More)
12/12/2016
 
The young man that came to the house was very nice and helpful and did a good job! (See More)
11/30/2016
 
Great service! I will always call 3 Mountains first! (See More)
10/13/2016
 
Anthony and Frankie were friendly, courteous, efficient, clean (let me say that again...) clean, respectful and answered all my questions effectively. I would highly recommend this local company and these two service providers. (See More)
10/13/2016
 
Anthony and Alex worked hard and cleaned my sewer line when several plumbers couldn't or wouldn't... hoping I'd pay thousands to have it replaced. I'm a loyal customer now and will recommend 3 Mountains Plumbing to anyone. Thanks for the honest, hard work you provide! (See More)
4/17/2016
 
I was so impressed with Anthony and Alex from 3 Mountains Plumbing. They didn't give up and worked hard to clear my sewer main line. I completely trust them. They had my best interest at heart when other plumbing companies tried to take financial advantage of me. Thank you 3 Mountains Plumbing for your honesty and work ethic...it seems it's harder and harder to come by these days. I'll never use another plumbing company again! (See More)
4/05/2016
 
Mark and Daryl provided excellent service. Prompt, courteous, professional and conscientious. (See More)
2/05/2016
 
We recently had Mark (Seattle area) come by to diagnose a problem with our radiant heating/water heating system. After investigating thoroughly, he presented us with the pros and cons of every available repair option, including installation of a new tankless system, which we ultimately selected. During this process, there was no sales pitch or pressure...He just educated us with the facts. Within a few days, he and Daryl were able to come by and install the system. They were right on time, and called before arriving, which was a new experience for us. We were very impressed with the friendly, professional, courteous, and conscientious service they provided. This included a couple follow-up visits by Daryl to fine tune the system at no extra charge. Even our obnoxious little chihuahua, who doesn't like anyone, liked these guys! The bottom line is, we highly recommend 3 Mountains Plumbing to anyone in need of quality plumbing services. We will definitely use them again, should the need arise. (See More)
2/05/2016
 
The guy who came out was terrific--Paul. He explained everything well, did a good job, and was very considerate. I really liked him. (See More)
11/20/2015
 
Great service, Jeff L. was the technician, was on time, worked quickly while explaining everything that I needed to know or asked about. totally professional. Would highly recommend. (See More)
6/22/2015
 
Fernando was excellent. Very prompt and did a clean job. (See More)
5/21/2015
 
My poor ranking is not for the service. These people are jonny-on-the-spot, very friendly and nice. My strong objection is this: we had a spoon stuck in the garbage disposal that we could not dislodge. After making the effort to be home today, we were presented with three choices, the LOWEST price of them was $360 charge (plus a $30 upfront fee). Really? 400 bucks for pulling out a stuck spoon? They presented this before doing the work (fair enough). We could have told them to forget it. But picture this: you are standing there with clogged messy sink and thinking about having to call someone else again and arranging to be home again. If you have problem like this, I would go with someone else first so you don't have to make that decision. This was our first try with this firm, so I cannot comment about more complicated jobs. (See More)
2/25/2015
 
"Gabe" is who responded and was courteous and professional. The dispatcher was very good. Where other companies immediately tried to upsell me into buying a new kitchen faucet, Gabe correctly identified the problem was the so called "flow restrictor." Once I removed it and flushed the system, my water pressure was back to normal. Thanks! (See More)
1/29/2015
 
Very knowledgeable and personable. Gave us 3 choices of level of work, and clearly explained what each would and would not do for us. (See More)
1/19/2015
 
3 cheers for Gabe!! He slaved away for 3 days to change out our outdated, rusty galvanized pipe. He was on time, professional and pleasant to work with. Willing to answer any question or concern. Great experience. (See More)
1/15/2015
 
We needed leaks repaired and faucet and garbage disposal replaced. Gabe told us our options and exactly what he would do. Project was completed quickly, exactly as described and with excellent quality. Much appreciated! (See More)
12/30/2014
 
Excellent service. Price was more than I expected, but I guess that's what fast professional service costs. I am completely happy with the result. (See More)
12/30/2014
 
Brian was quick to the job. Water line from street to house had to replaced. Coordinated boring tool quickly and left the house clean. Inspector gave the installation his approval and street level meter containment was reinstalled. Thx Brian. Good job with friendly service (See More)
12/19/2014
 
You should be quite pleased that Gabe is representing your company. Very professional. (See More)
12/17/2014
 
I am on my third experience with 3 Mountains Plumbing and I have been very pleased. I have remodeled homes, flipped homes, and build commercially, and in the past two decades, this is the first group of plumbers I have had the pleasure to work with that seem to really care. They communicate prices up front, they describe in detail the various solutions, and they set expectations. They are respectful of personal property and they leave the area clean. For our two most recent projects, we had the pleasure to work with Axel, and later, his teammate, Brian. We were very impressed with how hard they worked, how thorough they were, and the extra care they took to make certain everything was done well. 3 Mountains Plumbing is also prompt. In all three instances, they came the same day I called. (See More)
12/09/2014
 
The young man sent was nice enough, but not plumber! Next time you send someone to a new client don't send someone without real experience. (See More)
12/04/2014
 
I had excellent customer service, and was treated extremely well by my technician. I would recommend 3 Mountains Plumbing to everyone I know who has a need for a plumbing services. (See More)
11/05/2014
 

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