CALL TO SCHEDULE
(269) 382-0068
By Ken V. on 01/16/19
Alan does a great job cleaning our coolers. Very professional.

By Betsy P. on 01/11/19
Justin S. was courteous, professional and knowledgeable. He explained things as he went along and made sure my husband and I understood everything. He was not pushy or aggressive which we appreciated and he did not insult/degrade his competitors, which we appreciat...
(View More)
Justin S. was courteous, professional and knowledgeable. He explained things as he went along and made sure my husband and I understood everything. He was not pushy or aggressive which we appreciated and he did not insult/degrade his competitors, which we appreciated even more. Excellent rep, glad he came to our house.
(View Less)

By Rob D. on 01/08/19
Tony K did a great job of explaining the system and making the necessary changes.

By Ed M. on 01/07/19
My Today I had a service call from Tony of Gordon Water in Kalamazoo. He was prompt, thorough, and friendly. Although it's too early to say definitively if the problem has been fixed, - salty water - I have confidence that it has been. I give Tony an excellent revi...
(View More)
My Today I had a service call from Tony of Gordon Water in Kalamazoo. He was prompt, thorough, and friendly. Although it's too early to say definitively if the problem has been fixed, - salty water - I have confidence that it has been. I give Tony an excellent review. My only complaint is that the $211 price tag was a bit of a surprise. Wish I'd been told beforehand what the price of a service call is, what they usually run, if it's a new this, then we charge that, etc.
(View Less)

By Anne C. on 01/06/19
Tony did a great job - he explained everything that he was doing, which I appreciated. Everything with my R.O. water softener and water filter system (at my kitchen sink) is working perfectly now.

By Deb on 12/31/18
Cord is always professional and friendly when coming to our office. He always has a smile and takes a few minutes to make sure we are happy with our service. He is a great representative of Gordon Water.

By Petra W. on 12/27/18
Cord has been a wonderful driver and takes very good care of us at Kalamazoo Long Term Care Pharmacy. He keeps the building perfectly stocked and responds quickly with any requests we make. We have been very happy with the service we receive.

By Debra G. on 12/22/18
(no comment)

By Laurie B. on 12/21/18
Cord is such a great, friendly, courteous person. Always checking to make sure our needs are taken care of. Enjoy seeing him each week. Brightens our day every time he comes in. He is awesome. Thank you Cord!

By John H. on 12/20/18
Just had our initial installation and I am pleased with Gordon Water. Sales rep Phil is affable and did a good presentation. Installer Tony K did a fine job of setting the equipment into our existing plumbing and available space. Both men did a good job of explaini...
(View More)
Just had our initial installation and I am pleased with Gordon Water. Sales rep Phil is affable and did a good presentation. Installer Tony K did a fine job of setting the equipment into our existing plumbing and available space. Both men did a good job of explaining things to someone with no previous experience of water softeners.
(View Less)

By Thomas A. on 12/20/18
Tony did an outstanding job with my water softener installation. It was necessary to replumb the water filtration system to make a clean installation. Well done!

By James K. on 12/17/18
an excellent friendly technician. He offered suggestions to improve water quality (more frequent filter changes whenever water starts to smell) as well as recommending new faucet for the next service call which I plan on doing.. Also gave tips on changing filters s...
(View More)
an excellent friendly technician. He offered suggestions to improve water quality (more frequent filter changes whenever water starts to smell) as well as recommending new faucet for the next service call which I plan on doing.. Also gave tips on changing filters should I need to do so
(View Less)

By Paul M. on 12/16/18
John W. was great. He ran water tests on both the softened water and water straight from the city (Portage) and he adjusted our water softener as it was running way too much. Every step of the way, he explained very clearly what he was doing and what he was trying ...
(View More)
John W. was great. He ran water tests on both the softened water and water straight from the city (Portage) and he adjusted our water softener as it was running way too much. Every step of the way, he explained very clearly what he was doing and what he was trying to accomplish. I bought this water softener from Gordon Water and thought I might have to have it replaced, but it just needed a couple of simple adjustments. John did tell me what parts may fail (the unit is 10 years old) in case something does go wrong. Overall, the money I paid for the service call was money well spent.
(View Less)

By Tamara P. on 12/10/18
Cord is FANTASTICE!!! We know we are going to get our delivery on schedule, with a wonderful attitude!!! He is very professional and keeps us on track even if we have a holiday during the week and need to adjust our day for delivery. Additionally, we needed main...
(View More)
Cord is FANTASTICE!!! We know we are going to get our delivery on schedule, with a wonderful attitude!!! He is very professional and keeps us on track even if we have a holiday during the week and need to adjust our day for delivery. Additionally, we needed maintenance on our dispenser! He showed up right away with a smile to help us!!! We appreciate him very much!!! Thank you!!!! :)
(View Less)

By Matt on 12/08/18
John was great. He was very communicative and professional. I feel he went above and beyond what was expected. My next call to Gordon will be to request John W.

By Matthew B. on 12/07/18
The service tech was very professional and helpfull with my new water system. I definitely felt like he went above and beyond during the install and helped me better understand how the system works. I would recommend Gordon Water Systems to anyone looking to get so...
(View More)
The service tech was very professional and helpfull with my new water system. I definitely felt like he went above and beyond during the install and helped me better understand how the system works. I would recommend Gordon Water Systems to anyone looking to get soft water for their home.
(View Less)

By David U. on 12/07/18
Tony was very helpful

By ALANNA on 12/06/18
Tony was prompt, courteous and efficient.

By Lexi C. on 12/06/18
(no comment)

By Jay A. on 12/05/18
Outstanding employee
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
(269) 382-0068

Select any employee to see all their reviews.

Tony K
14 Years
Rating:
210 total reviews!
Mo L
Rating:
106 total reviews!
Justin S
8 Years
Rating:
(58 total reviews)
Scott P
1 Year
Rating:
(52 total reviews)
Alan R
7 Years
Rating:
(43 total reviews)
Brian Z
6 Years
Rating:
(16 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Gordon Water Systems - Kalamazoo has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
(269) 382-0068

Customer service is always a top priority at Gordon Water Systems - Kalamazoo. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
(269) 382-0068
Tony K has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
210 total reviews
Tony's work background includes painting cars, manufacturing weight/rehab equipment & for the last 14 years installing/servicing water equipment. He loves being able to help people with their water issues. He loves to golf, bowl, base/soft ball, drag/nascar racing. He has 6 sisters & 2 brothers.
By Rob D. on 01/08/19
Tony K did a great job of explaining the system and making the necessary changes.

By Ed M. on 01/07/19
My Today I had a service call from Tony of Gordon Water in Kalamazoo. He was prompt, thorough, and friendly. Although it's too early to say definitively if the problem has been fixed, - salty water - I have confidence that it has been. I give Tony an excellent revi...
(View More)
My Today I had a service call from Tony of Gordon Water in Kalamazoo. He was prompt, thorough, and friendly. Although it's too early to say definitively if the problem has been fixed, - salty water - I have confidence that it has been. I give Tony an excellent review. My only complaint is that the $211 price tag was a bit of a surprise. Wish I'd been told beforehand what the price of a service call is, what they usually run, if it's a new this, then we charge that, etc.
(View Less)

By Anne C. on 01/06/19
Tony did a great job - he explained everything that he was doing, which I appreciated. Everything with my R.O. water softener and water filter system (at my kitchen sink) is working perfectly now.

By Debra G. on 12/22/18
(no comment)

By John H. on 12/20/18
Just had our initial installation and I am pleased with Gordon Water. Sales rep Phil is affable and did a good presentation. Installer Tony K did a fine job of setting the equipment into our existing plumbing and available space. Both men did a good job of explaini...
(View More)
Just had our initial installation and I am pleased with Gordon Water. Sales rep Phil is affable and did a good presentation. Installer Tony K did a fine job of setting the equipment into our existing plumbing and available space. Both men did a good job of explaining things to someone with no previous experience of water softeners.
(View Less)

By Thomas A. on 12/20/18
Tony did an outstanding job with my water softener installation. It was necessary to replumb the water filtration system to make a clean installation. Well done!

By James K. on 12/17/18
an excellent friendly technician. He offered suggestions to improve water quality (more frequent filter changes whenever water starts to smell) as well as recommending new faucet for the next service call which I plan on doing.. Also gave tips on changing filters s...
(View More)
an excellent friendly technician. He offered suggestions to improve water quality (more frequent filter changes whenever water starts to smell) as well as recommending new faucet for the next service call which I plan on doing.. Also gave tips on changing filters should I need to do so
(View Less)

By David U. on 12/07/18
Tony was very helpful

By ALANNA on 12/06/18
Tony was prompt, courteous and efficient.

By Alice on 11/27/18
Very pleased with Tony, he came in and knew immediately what happened. Took all the old salt out and cleaned everything up and now its working. He showed me how to maintain it. Would recommend Tony to anyone who uses soft water in their home.

By Linda T. on 11/25/18
Did a good job explaining what he was doing, his concerns with the filter problem. He checked and tested everything he could and replaced all filters as requested.

By Karen on 11/19/18
Tony K, very nice, very knowledgable. Tried to help fix the problem. Wasn't anything to do with the water softener though. Water was backing up. Stayed to figured out the problem.

By Kenneth Lee D. on 11/19/18
Tony did a great job. Solved the problem efficiently. Would recommend Gordon's and Tony.

By Kirstin h. on 11/16/18
Tony was knowledgeable and able to fix a water pressure issue we have had, that several others ( plumbers, other Gordon folks and well people ) had not been able to fix. He was able to explain what we need to do and even allowed me to video info to share later wi...
(View More)
Tony was knowledgeable and able to fix a water pressure issue we have had, that several others ( plumbers, other Gordon folks and well people ) had not been able to fix. He was able to explain what we need to do and even allowed me to video info to share later with my husband. We will request him if we have issues again! Thanks Tony.
(View Less)

By Scott B. on 11/16/18
Tony arrived on time with a phone call prior to arrival. Nice. He was organized. Nice. He fixed my water softener problem. Nice He also checked his work before leaving. Nice. I asked lots of questions and Tony provided responses to all of them. I feel that I ...
(View More)
Tony arrived on time with a phone call prior to arrival. Nice. He was organized. Nice. He fixed my water softener problem. Nice He also checked his work before leaving. Nice. I asked lots of questions and Tony provided responses to all of them. I feel that I am a more knowledgeable water system owner now. Thanks Gordon and Tony for the work you did on my Kinetico system.
(View Less)

By Jack m. on 11/13/18
Tony K was great!

By Judy D. on 11/13/18
Tony was here on time, checked everything thoroughly and made sure it was all working okay. He also made sure we knew how to change the filter before he left. He was very friendly and professional.

By valerie d. on 11/02/18
Tony was prompt, efficient, hard working, and experienced. he wore his booties in the house and was very careful to clean up after himself. he was a pleasure to have as a tech and we welcome him again.

By Jennifer K. on 10/19/18
Tony K was very knowledgeable and helpful when working on our water softener. He goes above and beyond. Very friendly and professional.

By Kathy S. on 09/20/18
kind and courteous
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.