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By Bill H. on 04/09/19
Called Ball HVAC to provide us a quote to change out 2 HVAC units at our house. Mike M came to out house the same day, provided a quote and reviewed all of the details with us. Constantly kept us informed regarding the install dates due to weather. Came out the day...
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Called Ball HVAC to provide us a quote to change out 2 HVAC units at our house. Mike M came to out house the same day, provided a quote and reviewed all of the details with us. Constantly kept us informed regarding the install dates due to weather. Came out the day of install, checked in midway and most important made sure everything we asked for was completed. Also the original quote never changed. Great company.
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By Bill H. on 04/09/19
The Ball HVAC Team replaced two AC units at our house today. Showed up on time, were extremely courteous and professional, made sure everything was installed to our satisfaction and cleaned up everything. Units are working great after install. Highly recommend Ball HVAC.

By John D. on 04/08/19
A/C Failed, known to have leak, last service person put in more refrigerant with dye and it didn't show up and make it easy this time. Jim found weird problem, fixed it and heat pump up and running well. Very prompt, courteous, clean. We always use Ball any time ...
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A/C Failed, known to have leak, last service person put in more refrigerant with dye and it didn't show up and make it easy this time. Jim found weird problem, fixed it and heat pump up and running well. Very prompt, courteous, clean. We always use Ball any time day or night they respond when one is a member of their routine maintenance contract program. Thanks Jim and crew.
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By Thomas D. on 02/26/19
Joe Hengen and installation team did a great job. They arrived on time & got the job done. They definitely knew what they were doing.

By Elijah M. on 02/16/19
From the moment we knew that a new unit was the answer to our problem, we were guided with Mike's wisdom and skills. We were dealing with my husband being ill and hospitalized as well. Compassion and concern was paramount and displayed quite well. We are so grat...
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From the moment we knew that a new unit was the answer to our problem, we were guided with Mike's wisdom and skills. We were dealing with my husband being ill and hospitalized as well. Compassion and concern was paramount and displayed quite well. We are so grateful, it made a difference. Amanda was so kind on the phone. Oh yes, the installers, Bill and Jack, know their craft well. They did a skillful installation. They went about their work with a sense of confidence and the end product reflects the attributes that have been entrusted to their care. Not a worry or concern. They explained to me things they had done, etc. Thank You for the Ultimate Experience!
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By James D. on 02/15/19
good job

By Ron M. on 02/15/19
We have been doing business with Ball Heating & Air-conditioning for several years, because they are true professionals at what they do. Very courteous.

By Fred D. on 02/15/19
Alan has serviced our AC unit for as long as I can remember. He is ALWAYS prompt, courteous, efficient and highly capable; in short, there's none better...

By Matthew R. on 02/14/19
Arrived on time, easily took care of the job, answered all of my questions and was very friendly.

By Robin W. on 02/07/19
Brandon is very knowledgeable and efficient. He works fast & explains things so that the layman can understand. Mary & staff kept me abreast of appointments timely. I love Ball Heating & Air.

By Roger W. on 02/04/19
excellent

By Renae G. on 02/01/19
Their service technicians are well trained in all areas of heating and cooling systems. Allan is generally our technicianand he is awesome. He throughly cleans and inspects each component in our system and investigates any issue that we are having with the system. ...
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Their service technicians are well trained in all areas of heating and cooling systems. Allan is generally our technicianand he is awesome. He throughly cleans and inspects each component in our system and investigates any issue that we are having with the system. I highly recommend Ball Heating and Air Conditioning.
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By Paul T. on 02/01/19
Cordial demeanor, answered all my questions, efficient, professional!

By Ronald A. on 02/01/19
Both associates were very professional.

By Sally W. on 01/30/19
The level of service from Brandon was exceptional; he thoroughly worked on our AC units and suggested a maintenance plan that makes sense for us. Mary and the office staff are a pleasure to work with and we couldn't be more pleased.

By Cyrus C. on 01/29/19
Very thorough

By Pat B. on 01/29/19
Always great service from everyone.

By Lawrence R. on 01/29/19
Alan the service technician was very prompt and friendly. I appreciate his obvious knowledge of the job. Ball is the best HVAC service I have ever had.

By CARROLL F. on 01/28/19
We are very happy with the excellent care we have received for a few years now. Thank you and keep up the great job.

By Ozie T. on 01/26/19
The people that I came in contact with from Ball Heating were very professional and polite.
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CALL TO SCHEDULE
(228) 392-5432

Select any employee to see all their reviews.

Jim G
12 Years
Rating:
44 total reviews!
Israel N
5 Years
Rating:
40 total reviews!
Shana D
Customer Service Rep.
1 Year
Rating:
(74 total reviews)
Amanda L
Customer Service Rep.
1 Year
Rating:
(53 total reviews)
Bill A
24 Years
Rating:
(38 total reviews)
Billy T
1 Year
Rating:
(36 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Ball Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Ball Heating & Air Conditioning. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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