Kim M.
Office Staff
2 years Experience
2 years Experience
* Total number of reviews and star-ratings are based on
data collected during the time period Sewer Lines Only has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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5 star service: Sewer Lines Only has set the standard when it comes to customer service and problem resolution. A huge thank you to Cameron B. for getting the job done right the first time! He was very professional and informative about the whole process and explained everything he was doing while clearing out our main line.
He pointed out areas to keep an eye on as they may become potential problems and gave his honest opinion. We’ve had our basement drain clogging for quite sometime now and wish we would’ve heard about this company sooner. Pricing was very reasonable compared to other places that have unclogged our line prior. They are now our go-to guys for plumping services! (See More)
7/02/2021 |
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Morgan in the office is super getting things communicated. (See More)
12/02/2020 |
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So glad I called Lisa! This business is so honest and compassionate. I called for an estimate because the 1st plumbers I had, charged $95.00 for snake and extra $250.. for camera. Which we had to wait for a different guy to come out to do the camera. The live camera was fuzzy. They said my clay line showed an offset. He said we needed to tear up the yard for repair. He was pushy about paying their high estimate and would drop the price if I made up my mind right away or the bid would go up! Sewer lines Only, estimate was much lower just over the phone. To verify her phone estimate, she sent Jimmy out to camera our line. Jimmie was great... his camera was crystal clear and showed no offset, so NO repair. Morgan and everyone at this company is great. ABSOLUTELY LOVE THIS COMPANY (See More)
3/03/2020 |
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I had a sewer line backflow due to some major root obstruction. I was told by other service providers that it was impossible to break through and that I needed a dual cleanout installed. The quotes I was receiving were between $3k-$7k. When I contacted SLO through Yelp, I was contacted right away from someone in their office, even though they were technically closed (from the hours I saw on Yelp). Morgan was so responsive and she arranged for a technician to come to my home to assess the situation and give an estimate on what the cleanout estimation would cost. We didn't even need to get that far. Jackson asked if I'd like him to try another scope with their camera (for free) and see if there's a possibility that their machine could do the cleanout. Once he determined that the obstruction wasn't as bad as the others had concluded, he suggested he try to do the cleanout with their machine. He was very articulate and confident in his explanations, but not pushy at all. He was able to clear the obstruction in a short amount of time, but stayed longer to do a thorough check to make sure that there wasn't anything else of concern. Before he left, he went through some findings with me and advised that he will be sending a summary with the full recorded video to me tonight. After about 5+ days without being able to flush/drain anything, and numerous plumbers providing me with very expensive solutions, Jackson was able to fix the issue for only $350. It seemed too good to be true, but from what I've read about SLO in other reviews, looks like this is not out of the ordinary for them. Morgan was so helpful and Jackson was absolutely professional. The way this was handled by SLO really seemed to be in my favor as a customer, and not as an opportunity to make a lot of money off the job. The integrity and good ethics they used when doing business showed through and I will be using them for future situations like this. (See More)
12/02/2019 |
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We recently had Sewer Lines Only repair a section of sewer shared by multiple homeowners. They didn't skip a beat and we were impressed in how quickly they 1-provided an estimate, 2-completed the work, 3-communicated every step of the way. I can't say enough about the entire team-a big thank you to the crew and also Lisa and Morgan. Don't hesitate to hire them! (See More)
10/24/2019 |
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Amazing company the finest I've worked with!!! They are so efficient, prompt, and a delight to work with including the office staff. You can't beat their prices!!! (See More)
10/21/2019 |
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I can’t recommend Sewer Lines Only enough. From Lisa, Morgan in the office to Jackson the service field. These guys were great. They were very professional, very thorough. Jackson showed up on time, he went above and beyond to make sure the cleaning job was done right. We were very impressed with his work. The buyer was very please. Special thanks to Morgan, I appreciate your attention to get our deadline met. Great job! Great service! Highly recommended! (See More)
9/17/2019 |
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I can’t recommend Sewer Lines Only enough. Very professional, very thorough and very impressed! From Lisa, Morgan in the office to Jackson. These guys were great. Jackson showed up on time, did great job on sewer line cleaning, the buyers were very happy. Thank you Lisa, Morgan, Jackson! Great service! Highly recommended! (See More)
9/04/2019 |
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They did my main sewer line last fall and filled in the street with filler and patched with asphalt. This summer it was sinking a bit and was not right, so I reached out to ask if they could come fix it. They responded instantly and got the job done under warranty within a week. Really love this company, they are the real deal and really care about their work and customers! Thanks so much Morgan! I appreciate your attention to this! (See More)
8/03/2019 |
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I can't recommend this business highly enough! I needed a sewer line repair and cleaning and they consistently went above and beyond to make sure the job was done right and within my tight schedule. Lisa, Wyatt, and Morgan were helpful, communicative, and professional throughout the process, as were the technicians and the work crew. Hire them! (See More)
7/31/2019 |
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Make sure you call Sewer Lines Only if you are having main line issues. I had a problem with a property in Denver - had a plumbing company come and try to snake the main line. They tried snaking for several hours and said that we had a belly in the main and that we needed a full line replacement for $13k. They were able to do it quickly - but I wanted to get a second estimate. I called Sewer Lines Only at 5pm and left a vm. They tried to call back but I wasn't able to answer. They then sent a text and we ended up talking at 615pm. We discussed the project and Morgan gave me a range that was better than the bid I had. We set up a formal estimate for the next day. Jimmy came by and ran the camera and he thought there was a good chance that the problem was only by the tap. They offered two estimates - one for just by the tap and one for a full replacement if needed ($9.2k - a 4K savings). We scheduled the repair. They came on time, did an exploratory dig and proved the problem was only at the tap. They finished ahead of schedule and only had to dig the road. House is flushing great and this solution cost less than $5.4k! Great company and service (See More)
7/15/2019 |
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all the staff was informative. ian come out on time for the estimate. morgan was easy to get on the phone and responded to all e-mails and wyatt was out in the field making sure it was ready to go correctly. ceasar and juilan did the job. both men were very nice and easy to work and represented the company well. when I went back the next morn everything look great. competitive prices. if you only have one bid i would recommend at least getting another bid from ian. very prompt (See More)
11/29/2018 |
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Sewer Lines Only has been fantastic to work with. Their pricing is reasonable, they are very easy to work with and they got the job done. I am so grateful there are still businesses out there who provide such stellar customer service. I would absolutely work with them again. (See More)
11/06/2018 |
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This company was great! Fast response time, and came in half the price of my other two estimates! Professional, courtesy and on time! They made a expensive stressful situation seem much less painful! Highly recommend (See More)
10/26/2018 |
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Ian, Morgan, and the whole Sewer Lines Only team were all wonderful to work with. They are honest, reliable, and have competitive pricing. They did a wonderful job when replacing my outside section of my old clay pipe sewer line. They were very careful not to tear up the yard, and did a great job of cleaning up, after the work was finished. I highly recommend this company to anyone in need of a sewer line repair. (See More)
10/16/2018 |
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