Yonas M.
HVAC Technician
2 years Experience
2 years Experience
Message from Yonas:
Hello my name is Yonas
* Total number of reviews and star-ratings are based on
data collected during the time period ARS / Rescue Rooter Laurel has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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Yonas inspected my HVAC system, recommended multiple options for maintenance and reviewed plusses and minuses of each. Carried out repairs quickly and professionally. Wouldn't hesitate to recommend or call again for future maintenance or repairs. (See More)
9/01/2021 |
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Mr. Mekonen put 5 lbs of refigeration in my system but before doing so he stated that I had a leak in my system and informed me of how to go about getting an updated system. He was very professional and tried really hard to save me money. I told him when I decide to invest in a new system I would consider ARS. (See More)
8/24/2018 |
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(No Comment) (See More)
7/13/2018 |
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I am an assistant that was at the house for service to my bosses AC. Yonas was the assigned tech and was extremely knowledgeable and gave great advise on how to correct the issue. He also addressed/advised to handling some other minor issues that he noticed when servicing. (See More)
7/13/2016 |
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Yo as did a great job, would re om end him to neighbors and friends. (See More)
6/03/2016 |
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Yonas Mekonen is an outstanding service professional. ARS is fortunate to have him as an employee. He is extremely knowledgeable and he is able to explain the work in clear and easy-to-understand language. I also appreciate that he left the work area in perfect condition. In addition to great customer service, Mr. Mekonen has a pleasant personality. Thanks for the great service! (See More)
5/26/2016 |
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Great service. Good communication and rapid service. (See More)
5/23/2016 |
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The service technician was outstanding. I am disappointed, however, at ARS's supply QA. The part that he installed ended up being faulty--no fault of his own--and caused my system to totally shut down within two hours of him leaving. He had to come back that day to fix it. At first, dispatch refused to send someone out the same day to fix the problem that was caused by the faulty part. I persisted. Overall I found everyone to be professional; however, I shouldn't have to fight to get someone to come back to my house and fix an issue that only manifested after one of your parts was installed. That is a simple training issue that can be quickly fixed. (See More)
5/20/2016 |
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Yonas was very police, professional, efficient and personable. He was initially greeted at the front door by my growling and intimidating rottie; he quickly made friends with her, winning her over in about 10 seconds and then went about his business. He was not pushy on the add-ons, but was informative and knowledgeable. I have been very satisfied with ARS, the unit that they sold me, and today's unit check-up. I will recommend this company to others. (See More)
5/19/2016 |
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Yonas was very prompt, professional and courteous. He explained everything to me fully, made recommendations with no hard sell, which was greatly appreciated, and makes me more likely to look into the options, he suggested. Overall a very pleasant experience 5 stars! (See More)
5/04/2016 |
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ARS installed our HVAC system last year and today was our first 6 month check-up, which we passed with flying colors. Our service professional, Yonas Mekonen, was prompt, polite and professional. He answered all of my questions and explained his recommendations in detail. 5 stars for Yonas and ARS (See More)
5/03/2016 |
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Great service, courteous and everyone is so pleasant to work with that I have been in contact with. (See More)
5/02/2016 |
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The tech from ARS/ Rescue Rooter Laurel Yonas Mekonen was very nice a professional. He told me the problems we was having with our unit and fixed it very quickly. (See More)
4/27/2016 |
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Service technician on time and courteous. Very knowledgeable with A/C. He put on booties entering my home. Had a great experience.
- See more at: http://www.bbb.org/greater-maryland/business-reviews/heating-and-air-conditioning/ars-american-residential-services-in-laurel-md-90086260/customer-reviews?cacheit=y#sthash.iItls5mN.dpuf (See More)
4/18/2016 |
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Yonas said I needed capacitor and 2 pounds Freon. I had another HVAC professional check and the capacitor was fine. (See More)
4/16/2016 |
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I was lured by the TV offer of a low price check up, and disgusted by the pressure Yonas attempted to apply to sell us additional services costing hundreds more. To add insult to injury, he left muddy footprints all over the patio and tracked dirt into the house. I was a customer of ARS for many years. Now I remember why I left in the first place. (See More)
3/31/2016 |
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Great Service from technician, Yonas ******** (See More)
3/18/2016 |
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Mr. M. was very thorough with his service. He explained everything to me in a courteous and professional manner. (See More)
3/01/2016 |
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First, they got here earlier than they originally scheduled me for. Second "Yonas" was very professional, courteous, and answered all my questions. My heat pump compressor chose the night before the onset of the Jan. 2016 'Blizzard' to die on me. So the news was not good, but I got it sooner rather than later. I may end up getting my new heat pump (mine is 16 years old) from ARS based on my experience with them today (January 22nd). The only reason I did not give them the 5th star is because they couldn't really help me, although under the circumstances no one really could. I would not hesitate to recommend them though. (See More)
1/22/2016 |
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Technician was competant, but but I was charged $345.00 for a part that cost $15.70 (See More)
12/28/2015 |
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I was pleased with my service technician, Yonas Makonen, he was very polite and did his job well. The only thing that displeased me was the cost. I was charged $49.00 for the service call for same noise problem I had last year. I just paid for my service maintenance for the year and they checked out my gas heating unit in Sept. In addition to the $49 service charge I paid ECM surge blower motor protector which was $164.00. The unite is not that old, purchased in 2010 with a 10 year warranty. I feel I should not be charged for the $49 service fee, very unhappy with the labor a pricing fees with ARS. (See More)
12/15/2015 |
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Y. explained everything extremely well. It was an informed meeting. Thank you ! (See More)
12/09/2015 |
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Good job (See More)
11/24/2015 |
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Yonas was courteous, skillful, and very helpful, He solved my problem quickly and provided important advice about possible future problems. I give mim the highest possible rating. (See More)
10/01/2015 |
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service professional arrived on time, explained problem after numerous checks. discussed issues and problems encountered in a way understood by a lay person.he then contacted company with his findings and requested further tests to be conducted. (See More)
10/01/2015 |
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Yonas was very patient and courteous. He answered questions to our concerns and did not leave until the matter was resolved. (See More)
9/18/2015 |
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Yonas did a great job servicing my air conditioning unit (See More)
9/15/2015 |
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Yonas M. serviced both our AC units. He was on time and professional. He pointed out a few week points in our systems and we discussed our course of action--probably have ARS replace one of the systems in the spring. (See More)
8/12/2015 |
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Yonas was very professional and courteous (See More)
6/26/2015 |
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