Maurice L.
HVAC Technician
* Total number of reviews and star-ratings are based on
data collected during the time period ARS / Rescue Rooter Laurel has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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ARS/Laurel, MD installed a new HVAC in my home in May 2018. Ever since, the AC had freon leaks in past 3 summers. ARS was responsive to my complaints. Various ARS techs attempted to resolve. This May (2020), ARS tech Maurice Liggins deduced the leaks are likely in the old lineset tubes. Maurice showed where the lineset tubing is composed of 3 different sizes! Most of the old lineset is hidden behind the ceiling drywall. He assumes this currently inaccessible location is likely the source of the slow freon leaks.That made sense to me...I’m hoping he is right. Also, no previous ARS techs mentioned that hidden location as a possible leak source. Therefore, I commend Maurice Liggins for his thorough investigation!!!. I also appreciate the help from the ARS staff who answers calls: Robin, Jalesa and Stephanie are a few who recently showed me concern and commitment to resolving this AC problem. Again, kudos to Maurice Liggins!!! (See More)
6/12/2020 |
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When there are problems with the HVAC system they installed, they are responsive to my calls for service. Technician Maurice Liggins was very thorough with his search for constant freon leaks. He discovered possible leak locations that previous techs overlooked. (See More)
6/10/2020 |
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