Jose L.
AOR Installer
* Total number of reviews and star-ratings are based on
data collected during the time period ARS / Rescue Rooter Laurel has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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no comment (See More)
10/27/2020 |
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I had a new furnace installed by Jose Leiva. He did an amazing job. He was very patient and explained what I needed to know about the furnace. He answered all my questions and made sure I was comfortable with the answers. He is such a hard worker and a credit to your company.
Susan Rice (See More)
8/13/2019 |
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The tech’s and Luis the representative that came to my job, provided excellent customer service skills. I would refer them this company to other people. (See More)
5/04/2019 |
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I bought a new furnace and air conditioner and the process went very smoothly and quickly. I requested a quote from Home Depot on a Saturday night, not knowing who they would refer me to. ARS called me Sunday, we set up an appointment for Tuesday, and on Wednesday I had a new furnace and air conditioner.
I want to praise the installers, José L. and José L. They did a great job and can't think of anything they could have done better. The equipment is beautifully installed, they were very polite and answered all my questions, and after they cleaned up you couldn't tell they'd been here...except I now have a working air conditioner! Also, my Ecobee thermostat was correctly connected to the upgraded (two-stage) furnace, which doesn't surprise me because they're pros.
Overall I'm very happy with the speed of the whole process, from requesting a quote through Home Depot to installation a few days later. Be aware that their salesmen ("comfort specialist" or something like that) will push Carrier products and won't discuss other brands. I don't know if ARS only installs Carrier but if you want another brand installed then ARS is not for you. Don't get me wrong, Carrier makes top-of-the-line products but it is an expensive brand and there are other good brands that are less expensive. I'm still giving ARS 5 stars because the even the sales/paperwork process went smoothly.
Final tip: don't be like me and wait until the weather gets warm to replace your non-functioning a/c...it limits your options. (See More)
4/13/2019 |
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Thanks for getting my new heat pumps installed in the pouring rain today!! It was really appreciated. (See More)
5/18/2018 |
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(no comment) (See More)
9/23/2017 |
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Very professional Very polite very clean excellent work (See More)
9/12/2017 |
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