Jimmy O.
Field Service
Message from Jimmy:
I like helping people and providing them with quality work.
* Total number of reviews and star-ratings are based on
data collected during the time period Universe Home Services has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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Professional with outstanding standards. Clean and corpus service too. I highly recommend! (See More)
10/02/2020 |
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Professionalism, quality work, timely and clean. Jimmy was the highest caliber electrician we’ve ever had work in our home. I highly recommend! (See More)
10/01/2020 |
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Jimmy arrived promptly and did his work efficiently. The only complaint I have is that he left garbage around. (See More)
9/29/2020 |
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Professional, courteous and efficient are just a few words that come to mind when describing Universe Home Services. I knew very quickly that I was in good hands and had made the right decision when employing this company. To say I’ll be a a repeat customer goes without saying. (See More)
8/31/2020 |
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no comment (See More)
8/28/2020 |
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Very courteous and to the point (See More)
8/08/2020 |
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Jimmy installed our dining room light quickly, efficiently & professionally. He was on time and answered our questions. Very satisfied. (See More)
7/23/2020 |
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He arrived 5 minutes early, found electrical problem & had it fixed just past 1 hour. He was very kind & explained all things he was doing. So flattered by service I called next day to book plumbing service. (See More)
7/01/2020 |
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The field engineers, Dave and Jimmy, were very friendly, helpful and did and excellent job. They kept us updated as to what they were doing and then explained what they did and always asked if we had any questions. They then reviewed everything with us when they completed the job. They also kept a clean job site. (See More)
6/24/2020 |
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The best experience I have ever had with an electrical co. They came sooner than expected and very thorough. Couldn’t have asked for better service and price. Would definitely recommend. (See More)
6/15/2020 |
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Very quick response to scheduling an appointment. Technician was very courteous, professional and friendly. Explained everything in understandable terms. Fixed the issue very quickly. Carolyn 6-9-2020 (See More)
6/09/2020 |
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Dave and Jimmy did an excellent job of upgrading my electrical panel to meet current code. I would have complete confidence to call Universe Home Services to have them complete another job. (See More)
5/23/2020 |
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So happy to have found this company, they offer so many services and are very responsive. Thank you! (See More)
5/09/2020 |
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Great service great staff.
The best!! (See More)
5/08/2020 |
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I just had electrical work done. It wasn’t a small job but David or Dave the electrician was prompt and neat showed me all the work I highly recommend both David and Universe great job (See More)
5/06/2020 |
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Another fantastic job by Dave B and Jimmy. Clran courteous and professional. Explained all that they were going to do. Aksed for my opinions on work instead if just doing the work. Highly recommend!! Thank you (See More)
5/04/2020 |
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Great service great staff.
The best!! (See More)
5/01/2020 |
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Excellent work by the team. I have confidence in their workmanship. They knew just what to do. My problem was solved and I'm very happy with their teamwork. (See More)
3/31/2020 |
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Not only that they do a great job but they are so very helpful as well (See More)
3/13/2020 |
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Their electrician Jimmy did a very good job. I will use this company again. (See More)
3/06/2020 |
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I could not be happier with the work done
by the crew of Universe Home Services by Joe Peggy Jimmy and David they showed up promptly at 8:30 this morning to do a pretty big job in my house and they worked throughout the day even though it was cold and windy . their collaboration and contact with each other got the job done quickly and cleanly. I would highly recommend them . Fair, honest and respectful. Thank you!, Maria (See More)
2/14/2020 |
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Jimmy O was wonderful. He explained everything, was professional and was able to locate and repair the electrical problem. (See More)
2/13/2020 |
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Punctual and gave three reasonable options right on the spot.Emailed a quote right away.Great experience. (See More)
2/07/2020 |
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Plumbing was fantastic as well as the HVAC. We used them a few times and when it came to the kitchen renovation, we decided to use them for electrical. After that, my opinion drastically changed. It's two different divisions so my review is on the electrical. The head electrician was Joe Diacomo and the initial clean up was great. After saying he was taking care of us so many times, when it came to the finishing as well as items that we thought were included it has been a nightmare. Under cabinet lights, he said he forgot to include that after we had signed the contract despite being discussed and confirming we would do that, and then he charged us another $1000 half way through the job. WE failed our electrical inspection two times for just sloppy work. For our stove, it was clicking and when we went to the Wolf Technical help site, they told us to check to see if the polarity was reversed, we called the head electrician, Joe Diacomo, and his answer regarding our brand new stove was, I think you need a new stove in a cocky way (Implying it's not his work). We had the Wolf technician come out and they checked and sure enough it was a reverse polarity. We then had to call Universe again to complain to have Joe come out to fix that. Then we failed at other parts of the kitchen. Again sloppy work. Failed for lack of GFI outlets in areas that were suppose to be placed, reverse polarity again. We called to complain to Joe and we were just referred to the main electrical department. They had to convert to ARC breakers because we failed the town electrical inspection again. If these are suppose to be professionals, we should have not had so many issues and they should be aware of what needs to be in place to be up to code. We had other issues with the under cabinet LED lights staying on due to incorrect switches that we had to call to complain about. Kathy, who handled appointments would get back to us, but it was after we had to call to complain and constantly follow up. Everything with the Electrical Department was a hassle. We had referred many people in the past to Universe, but after this experience, never again. Joe Diacomo started great, but it's what happens at the finish that was important and with all the failed inspections, it became such a hassle. Will NEVER recommend anyone to Universe. Stay away from the electrical side. (See More)
2/03/2020 |
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I couldn’t be happier with Universe Appliance. This is the third time I’ve used them (central ac, plumbing, and today for electrical). I received a call that the electrician could come earlier than the time I had chosen. Jimmy O. introduced himself, was courteous and professional. He diagnosed the problem immediately and explained what needed to be done. I was given my choice of new switches and before I knew it, he had completed the work. He cleaned up the work area leaving it as neat and clean as he had found it. Thank you again, Universe. Once again you’ve shown me there’s no need to consider anyone else when it comes to home repairs. (See More)
1/17/2020 |
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Jimmy was very knowledgeable and installed our motion light with no problem. We are very satisfied. Thank you.. (See More)
1/14/2020 |
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Very pleased. Prompt, courteous and efficient service. (See More)
9/11/2019 |
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In addition to Jim and Steve, Cathy and Dawn in the office were extremely helpful, especially Cathy was a savior with regards to scheduling and helping me with my job and not to impair the work being done in my home. (See More)
8/21/2019 |
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First, the back office At Universe is courteous, professional and literally go out of their way to accommodate you.
My job was electrical and consisted of moving some outlets, installing a new one and replacing several and replacing all the high hats and installing a new one. At the end he installed a new light sensor outside. Steve joined in with about 25% of the job left. Both were excellent workers who were meticulous about their work.
Jim showed up on time, reviewed the job and proceeded to get to work...never even braking considering the amount of work to be done and working in the attic. Jim showed and used his considerable knowledge to do the job considering there were areas he needed to work where the wiring was old in the walls. There were some obstacles but Jim was not the least bit deterred and was masterful in his work. Steve exhibited the same traits and corrected one of my light switches which he notice was installed improperly.
Both workers will always be welcomed to do work on my home and would highly recommend them to anyone needing electrical work done. (See More)
8/20/2019 |
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Professional service. I was pleased with the outcome. (See More)
8/02/2019 |
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Love Universe! I call them for all my electrical, AC and odds and ends home issues. (See More)
7/03/2019 |
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the team worked good together very clean and efficient very pleased with the job (See More)
6/09/2019 |
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Wonderful customer service starting with Billy. He was patient kind and informative. He is why I went with Universe to start with. Lauren was also very nice in that department. I then had the pleasure of meeting Jimmy O in the electrical end. Very nice and also very informative and hope to see him soon as I will have more work for him to take care of for me. Universe Home Service is a great find and their people are gems. (See More)
5/09/2019 |
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Very happy with the service Jimmy provided. (See More)
4/19/2019 |
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very professional & happy with results (See More)
3/18/2019 |
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I have used universe many,many times but never for electrical work. I found Jimmy to be professional, caring & able to provide excellent guidance in installing a new panel (See More)
3/15/2019 |
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Jimmy and Peggy were punctual, neat, professional and very pleasant. They fixed our problems quickly and efficiently. I recommend them highly! (See More)
3/02/2019 |
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I can't be more satisfied with my experience with this company. Since the very first moment I called and was treated so well, to the time that Jimmy came to our home and helped us resolve the issue we had. He was very professional, with a great attitude and happy to be able to help. I will definitely continue using Universal in the future. Great job guys! (See More)
2/21/2019 |
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Great service by the team. Both took a look at the issue and tackled it head on. Both arrived on time and are very informative. (See More)
2/01/2019 |
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Best salesman John Van Horn. He is very knowledgeable and no hard selling, allowing me to take my time to give them one project at a time. I can always call him if i have issues or concerns.
Fantastic customer service. I always receive call back on the same day and can always get appointments that fit my schedule.
Also their price is in line with their competitors.
Highly recommend this company for your home projects. (See More)
1/30/2019 |
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Is it the practice of Universe Home Service ,to vent a bathroom exhaust fan out into the attic ? when it should be vented to the outside . (See More)
1/04/2019 |
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The electrtrical team were knowledgeable, efficient and professional as well as very professional in their work. (See More)
12/12/2018 |
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Excellent and professional service.
Highly recommend (See More)
11/23/2018 |
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Jimmy was flawless.I needed some things tightened up.I wanted my UV light to only come on when blower comes on for A/c.Jimmy accessed the wiring and installed a relay.I had 9 back surgeries and didn’t need to climb a ladder and turn my UV light on every time I wanted it on.The UV light is important to me having damaged lungs from 9/11 and Jimmy made me feel comfortable showing me it going on when a/c blower was on and off when not on.He also helped me install my winter canvas cover and had to extend a wire to make my old cover fit.Jimmy was very knowledgeable and courteous.I always would want him to do my electric.Im a very happy Universe client. (See More)
10/30/2018 |
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Have used Universe for many years for plumbing,electric,heating and air conditioning issues. Dependable,fast service with polite,knowledgeable and helpful technicians. (See More)
10/14/2018 |
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Jimmy O and Peggy were simply wonderful! It was a pleasure to have them in my home.The other man was never on site. (See More)
10/09/2018 |
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(no comment) (See More)
7/02/2018 |
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Professional job. You get what you pay for. Job done exactly as stated and clean up was appreciated. (See More)
5/22/2018 |
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service was excellent...paid bill but have not received e-mail of formal charges, as promised (See More)
3/18/2018 |
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Our experience with Universe has always been very positive. We have dealt with Universe in various areas and the results have always been very good. (See More)
3/13/2018 |
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