Marc S.
Field Service
* Total number of reviews and star-ratings are based on
data collected during the time period Universe Home Services has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
|
Excellent work, highly professional, and what is more important - no more plumbing leaks! Hooray! (See More)
10/03/2020 |
|
|
|
|
|
Excellent service! (See More)
9/17/2020 |
|
|
|
|
|
The technicians who installed my new water heater were professional, knowledgeable
and cleaned up after themselves. The whole procedure went very smooth. Thank you. (See More)
8/20/2020 |
|
|
|
|
|
Had Plumbing issues - Marc was great - professional, neat. Explained everything as far as repair and cost first, was quick to resolve all issues in the one visit as had all tools and parts on truck. Am very pleased and highly recommend. (See More)
8/11/2020 |
|
|
|
|
|
Universe is efficient and does excellent work. (See More)
8/10/2020 |
|
|
|
|
|
We needed to install a new dishwasher that was going into a space that we removed a 30 year old dishwasher. The one we purchased was supposed to be installed by our Contractor who was doing work in the house. He bailed on us so i contacted Universe to install it. The price was high at $350, but we needed it installed. Well Marc came and realized the plumbing line was outdated and needed to be replaced as well as he may have a problem getting the dishwasher in. (for my 90 year old mother in law). He said he would give her the senior citizen discount which was very nice of him. I said do what you have to do, though he said he would need my help getting the dishwasher in. (the old tile was very thick and high so it was a very tight fit). When he was done with the plumbing, we worked together to get the dishwasher in safely and once it passed the high lip, it dropped right in. Marc was patient and understanding and got the job done! Thank you Universe and Marc! (See More)
7/28/2020 |
|
|
|
|
|
Universe always provides reliable, high quality, and efficient service. The service professionals are also proactive in explaining maintenance and upgrades to prevent future problems. (See More)
7/01/2020 |
|
|
|
|
|
During the coronavirus pandemic, my washing machine decided to start leaking. Great timing.... ugh!!! I called Universe immediately and the gentleman who answered was so sincere and helpful. He was able to figure out whether I needed one of their plumbers or other type of technician to come out to repair my problem. He was also able to give me a time for the same day!!!! And was extremely thorough to ask us if anyone had been sick, had a fever etc. and also, reassured us that their employee would be wearing a mask and gloves for the job to be safe. He was very concerned for his employee’s safety, as well as ours. This made me feel much more at ease with having an outsider come to the house during this crazy time. Mark S., a plumber came within a half hour of my call!!! He was wonderful and did a great job. I was very impressed by his attention to safety by wearing his mask during the entire job. He also left the area where he worked spotless and took away all garbage and debris. Overall, Mark S. did a great job and I highly recommend Universe for all your appliance repairs. Universe really cares about everyone and does an excellent and professional job!!!!!! (See More)
4/15/2020 |
|
|
|
|
|
Excellent service from Frank, Mark and Juan for diagnosing/installing new water heater. Prompt, professional, friendly. (See More)
3/27/2020 |
|
|
|
|
|
Mark was very kind and answered all my questions it was a very pleasant experience and he did an excellent job. (See More)
3/11/2020 |
|
|
|
|
|
Excellent, professional, friendly, timely service. The technician diagnosed the likely cause of a water leak very quickly, despite my description of what I thought constituted the problem, and offered advice, once requested, on a range of solutions. (See More)
11/19/2019 |
|
|
|
|
|
(no comment) (See More)
11/13/2019 |
|
|
|
|
|
Nice job but looks like I overpaid. Universal charged $3800 for a new indirect Heat-Flo HF 50 water heater. Looking on line the unit alone is about $1500, which means the install cost was $2300! My bad. Next time will shop around even if I have to go without hot water for a few days (See More)
9/07/2019 |
|
|
|
|
|
So professional, so neat installation. Having no problem with them. (See More)
8/28/2019 |
|
|
|
|
|
will have more work done in a month .Mark knows all about it (See More)
8/24/2019 |
|
|
|
|
|
I am very pleased with Universe and their Plumber Marc. job was viewed and estimated carefully and he explained the problem. once he quoted me the price for the visit and I had excepted he went to work fixing the problem and it took him no time at all... thank you Universal (See More)
5/19/2019 |
|
|
|
|
|
The technician who installed my water heater (Marc S.) arrived very promptly and was courteous. He did a very thorough job and got the heater all set up. I would recommend Universe Appliance for appliance needs (repairs and replacement). (See More)
4/25/2019 |
|
|
|
|
|
Recent plumbing repair by Marc S. was done promptly , professionally and correctly. Marc S. is a pleasure to work with and extremely knowledgeable.. Explained everything that needed to be done . I have used Universe several times in the past and will continue to use them in the future. Marc S. and Universe definitely deserve a 5 star rating. Excellent service ! (See More)
4/11/2019 |
|
|
|
|
|
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page. |
|
