Frank B. Reviews

Nate McClellan
Frank B.
Comfort Consultant
4 years Experience
Message from Frank:

All customers deserve the best possible experience through Universe and me.

* Total number of reviews and star-ratings are based on data collected during the time period Universe Home Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.
no comment (See More)
9/26/2020
 
Frank was awesome, he explained everything and worked with me. Taylor helped to get him the best time for me to get my AC system up and running. (See More)
8/12/2020
 
I have used this company multiple times and the experiences keep getting better and better. They sent someone within days after the storm and Frank was amazing. He explained everything and gave us our options. He then got on the phone with Taylor and they made it painless to replace our whole damaged AC system. Even in the middle of a heat wave. Please use Universe you will not be sorry. (See More)
8/11/2020
 
Frank is a consummate professional. His estimate was clear, concise, not rushed at all, while providing answers to every question I had. Outstanding!! (See More)
7/30/2020
 
Frank was prompt, courteous and knowledgeable. He worked with us to obtain a system that was within our budget and provided the best system for our set up. (See More)
6/27/2020
 
Universe Home Services was a pleasure to deal with from the sales process through completion. Everyone we dealt with was extremely courteous and professional and they all did an excellent job. (See More)
6/25/2020
 
The estimator, Frank was extremely professional and very knowledgeable. He made the experience pleasant and I would highly recommend him to anyone looking for HVAC services. (See More)
5/18/2020
 
Their customer service is outstanding starting with the chat function on the website. It was easy to schedule an estimate for a ductless system. Frank, my consultant, was professional and provided practical advice working within the town's regulations. (See More)
5/06/2020
 
I have been a customer with Universe for many years and they have always been efficient, courteous and professional. They know how to take care of their customers. (See More)
3/06/2020
 
no comment (See More)
3/03/2020
 
no comment (See More)
2/21/2020
 
Frank and Eddie were on time and very courteous Easy to speak to and knowledgeable, could not have asked for better people to come and give me an estimate (See More)
2/13/2020
 
Barney is always friendly and does his job well, highly recommended. Like (See More)
1/31/2020
 
Needed an AC installed in my elevated home. Universe’s consultant Frank Barczik is cool, straight forward and fair. Not only he had visited my home a few times, but also he called his installer onsite to ensure the appropriate setup. You guess what, Universe gets the bid – they will install the AC for my home. I am looking forward for a beautiful job and AC system in my home soon. (See More)
1/17/2020
 
Frank is a very informative representative. He asked ALL of our questions and explained what we needed to to get a replacement boiler (Gas vs Oil) (See More)
12/07/2019
 
My Comfort Consultant Frank was very professional and provided logical suggestions; it was a pleasure dealing with him. (See More)
8/08/2019
 
GREAT TECH, EXPLAINED STEP BY STEP, VERY PROFESSIONAL (See More)
6/10/2019
 
Frank, very professional, well versed with central ac, got back to me promptly with estimates and a few options! (See More)
4/17/2019
 
Frank is great. Make you feel like you know him for a long time. I really appreciated that. (See More)
4/05/2019
 
Frank came today to talk about a new central air conditioning system. He was so nice and extremely knowledgeable. He definitely knew what he was talking about. He gave us many options as far as ratings, sizing, brands and payment plans. Their labor warranty alone is reason enough to use Univeral. (See More)
3/13/2019
 
Have been a loyal customer for years and Universe never fails to deliver quality service and professionalism... thank you for the great service always (See More)
2/28/2019
 
Everyone was polite and friendly especially, Lauren, Michelle, Jason and frank. And their response time was quick. They’re the best (See More)
1/11/2019
 
(no comment) (See More)
11/21/2018
 
We received a quote for central air conditioning from Universe Home Services and were very pleased with the representative's knowledge and professionalism. He was very patient with all of our questions and was able to answer them in a satisfactory manner. (See More)
9/10/2018
 
Good service, serviceman very pleasant and answered all my questions (See More)
8/10/2018
 
(no comment) (See More)
8/07/2018
 
Excellent service so far, both in person and over the phone. (See More)
7/28/2018
 
The Representative, Mr. Frank Barczik, was Excellent. He explained every detail and gave us our many options and specific plans of actions that were available to us. We received 110% from this Rep. He has excellent Customer Service Skills, as I too was a Rep. at my Company for over 30 years. He was very knowledgeable, timely and Respectful. He actively listened to our comments and concerns. (See More)
7/16/2018
 
I currently have a heating contract with Universal and their service is excellent. I was considering the feasibility of adding a split a/c system to cover two rooms that do have wall air conditioners. Frank was very pleasant, thorough and professional in reviewing my needs and giving me a written quote at the end of his visit. (See More)
6/25/2018
 
I was extremely pleased with Joe and his professionalism. He introduced himself to everyone that was present when he came to assess our plumbing situation. He evaluated the situation and explained what he recommended needed to be done to fix our problem, but he gave us options. I would highly recommend him to come and service our home. (See More)
5/03/2018
 
Frank was very helpful in explaining my options for whole home AC. he laid out pricing for multiple options and answered every question I had in detail. (See More)
5/02/2018
 
The comfort consultant came to the house in the same day I called to give a detailed estimate. He was very nice, respectful, and knowledgeable. (See More)
4/07/2018
 
The comfort consultant came to the house in the same day I called to give a detailed estimate. He was very nice, respectful, and knowledgeable. (See More)
4/07/2018
 
(no comment) (See More)
3/27/2018
 
Had a problem, called and they were here in 15 minutes Any time I've had to use them, they are professional and respectful. (See More)
3/20/2018
 
Just got a free estimate from Frank Barczik of Universe HS. What a great guy. He is knowledgeable, curteous and answered every question we had. Pricing of a new air conditioning system was very competitive. His suggestions about installation were welcomed. (See More)
3/15/2018
 
(no comment) (See More)
3/14/2018
 

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