Steve E. Reviews

Nate McClellan
Steve E.
Field Service
* Total number of reviews and star-ratings are based on data collected during the time period Universe Home Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.
Technician was very nice and exlplained work and charges. (See More)
9/11/2019
 
Respectful. Professional. Honest & Reliable. We are repeat customers. Universe is the place to go for results. (See More)
8/28/2019
 
In addition to Jim and Steve, Cathy and Dawn in the office were extremely helpful, especially Cathy was a savior with regards to scheduling and helping me with my job and not to impair the work being done in my home. (See More)
8/21/2019
 
First, the back office At Universe is courteous, professional and literally go out of their way to accommodate you. My job was electrical and consisted of moving some outlets, installing a new one and replacing several and replacing all the high hats and installing a new one. At the end he installed a new light sensor outside. Steve joined in with about 25% of the job left. Both were excellent workers who were meticulous about their work. Jim showed up on time, reviewed the job and proceeded to get to work...never even braking considering the amount of work to be done and working in the attic. Jim showed and used his considerable knowledge to do the job considering there were areas he needed to work where the wiring was old in the walls. There were some obstacles but Jim was not the least bit deterred and was masterful in his work. Steve exhibited the same traits and corrected one of my light switches which he notice was installed improperly. Both workers will always be welcomed to do work on my home and would highly recommend them to anyone needing electrical work done. (See More)
8/20/2019
 
My technician was Steve. He came on time, was very friendly and courteous. He explained everything he was going to do and asked if I had any questions. The job was done perfect. I have used Universe before and have always been happy with their service. (See More)
8/16/2019
 
Steve E was awesome! (See More)
7/14/2019
 
Steve was very thorough and courteous. He explained everything he did and is a credit to your organization (See More)
7/10/2019
 
Review Date: Jul 02 2019 9:22 am Customer Name: Michael Fishman Employee Name: Rod H. Review Site (click to view): Better Business Bureau (See More)
7/02/2019
 
Always a pleasure dealing with Universe home services. Steve is the best....electrician in work, explanations of work being done and personality...give him a 10 in our book!!!! (See More)
6/20/2019
 
Universe has provided us with excellent service over the years. I would not call anyone else. They are the best. Recently, Master electrician, Steve, provided professional electrical work in our home. (See More)
6/11/2019
 
Steven was an excellent service technician. He was efficient, knowledgeable, neat, and polite. He is a good representative for Universe Home Services (See More)
5/13/2019
 
Steve came out to do electrical work. He is professional, knowledgeable , and a gentleman. The work he did was complete, neat, and he explained what and why he was doing. I can’t imagine a better experience. The job he did and the way he conducted himself was emblematic of how all service should be conducted. Thanks Steve, and thanks Universe! (See More)
5/02/2019
 
This was a positive experience-from getting an estimate, scheduling the work in a timely manner and having the work done by a professional, highly experienced electrician. The members of the team were polite and knowledgeable in all aspects of this job. (See More)
4/12/2019
 
Steve was a courteous and industrious worker from the minute he arrived till he left this afternoon! Steve ran into a few challenges along the way, but he was able to immediately assess the situation and problem solve with success. Steve was determined to get the job done and with his expertise and quick thinking my family room now looks beautiful with six bright high hats. When I call to schedule an appointment for the electrical service plan that I purchased, I will request that Steve do the work! (See More)
4/11/2019
 
Steve arrived exactly at the promised time. He was extremely professional and friendly. He explained with great detail how the day's work will proceed and advised us periodically on the progress of the installation. He was very efficient and careful to keep the work area clean and safe. He removed any old parts and unwanted debris and cleaned up thoroughly after completion. Steve was a pleasure to work with and we are thoroughly satisfied with his work as well as his skills and integrity. Based on this experience we highly recommend Universe Home Services to anyone looking for an electrical/heating/cooling contractor. (See More)
4/06/2019
 
Steve arrived exactly at the promised time. He was extremely professional and friendly. He explained with great detail how the day's work will proceed and advised us periodically on the progress of the installation. He was very efficient and careful to keep the work area clean and safe. He removed any old parts and unwanted debris and cleaned up thoroughly after completion. Steve was a pleasure to work with and we are thoroughly satisfied with his work as well as his skills and integrity. Based on this experience we highly recommend Universe Home Services to anyone looking for an electrical/heating/cooling contractor. (See More)
4/06/2019
 
Steve is a good professional knows his job well (See More)
3/19/2019
 
Very happy with Steve & Universe (See More)
3/17/2019
 
Steve is a top notch electrician. Cordial, respectful, knowledgeable. Will use Universe for all my electrical needs. (See More)
2/21/2019
 
Called today because we woke up to no heat again. The 3rd time I had to restart the gas burner. Called and was told that the repair would be done today between 11-3. Steve came a little after 11 am and replaced the thermal coupling. Done in a half hour. Great place! Been using them for years! (See More)
2/21/2019
 
Steve was great. Very h Lord l and he explained what he was going to do and showed me completed work. (See More)
1/27/2019
 
The technicians were beyond nice and did an amazing job. I made a great decision to do business with Universe. A (See More)
1/25/2019
 
Steve was professional and courteous. He explained the issue and completed the repairs quickly. One of the best electricians that we have had at the house. For repairs I would ask to schedule with him. (See More)
10/20/2018
 
Very helpful, and really nice guy. (See More)
10/03/2018
 
Steve was very respectful and patient... Vincenzo was very repectful also and kind they are an asset to your company. They are good men. (See More)
9/28/2018
 
Steve and Peggy were very work knowledgeable, friendly, neat and helpful with our questions. They are keepers!!! (See More)
9/14/2018
 
Steven was extremely helpful and most respectful and courteous (See More)
9/08/2018
 
I called Universe in the morning around 9am. By 12 noon Steve E. arrived, earlier than I anticipated. He was personable, professional, saw the problem we had, and proceeded to check everything and explain what the problem(s) were. He then fixed it (an overhead light fixture) so that we shouldn't have the problem again. He also gave us some tips to help ensure no further problems. He answered our questions professionally as well. The cost was also very reasonable. All in all we were quite happy with the service and will likely use Universe again in the future. Kudos! (See More)
9/08/2018
 
Can’t say enough about Steve and Joe. They were efficient, effective, and effortless in their work performance, will be requesting them personally on future projects. Just very pleased with their work. Regina (See More)
8/27/2018
 
Steve and Karl were very kind and professional (See More)
8/17/2018
 
So far we hired Universe for Hvac installation and Electrical. highly recommend their services (See More)
8/15/2018
 
Both were Excellent Representatives, 120%. They were knowledgeable, very much on time(which is very important), Courteous and were easy to communicate with. Answered all my questions and explained to me what they were going to do. Showed Excellent Team work. Love these Guys. I would highly recommend them. (See More)
8/13/2018
 
I have used Universe for both boiler maintenance and electrical. They have always been very punctual and accommodating. I had the pleasure of having Steve E. do electric work on three separate occasions in my house. Each time he has been very courteous and thorough and I've been very pleased with the result. I would definitely recommend Universe. (See More)
6/24/2018
 
Steve was prompt, knowledgeable and completed the work in a timely fashion. Pleasure to do business with! (See More)
4/28/2018
 
I have to admit, Universe has surpassed my expectations on every level anticipated: Rate, Timeliness, Installation, Tidiness, and Cordiality. I embarked on my HVAC issue intending to only install new Central AC, but their offer for Furnace AC upgrade was too attractive. Within three weeks, we were signed, permitted, and neatly installed, with great service starting with Frank in Sales, Electrician Steve, and HVAC installers James & Chris. I will highly recommend the Universe Team to any family/friends that need Heating/Cooling Services. Gratefully yours, Mark K. in Garden City. (See More)
4/23/2018
 
We have been using Universe since Super Storm Sandy. Every worker that we have had are polite, respectful of our home and efficient. Steve and Joe for electrical work and Nick for plumping we highly recommend. Even the ladies that answer the phones for service calls are sweethearts. (See More)
3/21/2018
 
Listened to my preferences on certain details of the work to be accomplished. Accomplished everything quickly and professionally. Certainly recommended! (See More)
3/16/2018
 
Personable, Prompt, and Efficient Staff!! (See More)
3/15/2018
 

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