Turk Heating & Cooling
3440 S Post Rd, Indianapolis, IN 46239
Phone: 317-862-0001



Turk Heating & Cooling - Our Reviews

Overall Rating

1230 star rating
(246 Reviews)
ReviewBuzz
165 star rating (33 Reviews)
Google
385 star rating (77 Reviews)
Yelp
125 star rating (25 Reviews)
Facebook
310 star rating (62 Reviews)
Better Business Bureau
230 star rating (46 Reviews)
Judy's Book
15 star rating (3 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Turk Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Dustin came out today, earlier than expected, if you can believe that in 92 degree weather! He was thorough, listened to our issues, then provided a sound approach to addressing it. He was knowledgable, professional, and checked the system operations before offering his suggestions. We have worked with Turk over the years at another family home and they have been consistently professional, competent, and reliable.
Dustin B.
07/20/22
 
Eric D was great! He arrived on time, was very business like, explained and got the needed repair completed within my tight time frame - no need to come back! That was very much apprecoated on a hot day. (He also made friends with my anxious dog.) No matter what I have needed Turk Heating and Cooling have always been a 5-star HVAC service provider.
Eric D.
06/01/22
 
This family owned business provided excellent service from the time Mark explained the problem with my A/C system and my options for remedying that problem. Mark took the time to answer each of my questions and scheduled the date for installation of a new furnace and A/C. Matt and Chris completed the installation on that date. They were professional & courteous & made certain to cover my entry rug and tile on a rainy day. Although it was nearing 5:00, they stayed to answer my questions and to be sure I could program the thermostat. I very much appreciate the excellent service provided by Turk Heating and Cooling.
Chris A., Matt B., Mark T.
06/03/21
 
As a REALTOR I have worked with Turk a number of times to help clients and chose them to install a new system at my home when I need one. They are always quick to respond and solve an issue.
Mark T.
05/03/21
 
We called Turk yesterday as the air conditioner wasn't working when turned on. Justin sent Eric out the next day and found that the breaker box and breaker in the garage were tripped. Followed up with AC tune up and we're on our way! p.s. I had another "company" come out yesterday and of course, said we needed a new unit, to the tune of $6000 !! WOW ! It's so refreshing to deal with honest people and I will never use anyone else for my heating & cooling needs.
Justin L., Eric D.
04/08/21
 
I highly recommend Turk Heating and Cooling. I was having an issue with my thermostat, which another company I had called could not figure out. I called Turk and spoke with the owner Mark. After describing what kind of furnace and thermostat I had, he was able to diagnose what the problem was over the phone. He told me he would call and see if he could get the correct thermostat. Not long after I hung up with him, a Turk van pulled into my driveway with the thermostat I needed. Tech Casey Cosby installed the thermostat and had my furnace working again in about 30 minutes. He was very polite, knowledgeable, and efficient. I have already recommended this company to a couple of people and I will continue to recommend this fast, efficient and affordable company to anyone I know who needs heating or cooling services, and I will definitely be calling them for any future issues with my furnace. Thank you Mark and Casey!
Turk Heating & Cooling Team., Mark T., Casey C.
03/28/21
 
Had heat& air replaced. Justin came by to give me estimate was very thorough. Mark followed up with the proper equipment sizing and all other finer details. Chris and rest of crew did a out standing job of installation and clean up. Mark Turk should by proud of his company and crew. Job well done !
Turk Heating & Cooling Team., Chris A., Justin L., Mark T.
03/11/21
 
This is our go-to business for heater and air conditioner repairs. They are trustworthy, and they don't try to upsell us on anything, and they don't give us outrageously inflated quotes for services, nor do they try to get us to buy things that we don't need. It's nice to have a company that you can call when your heater or AC unit is acting funky, and be reassured that whatever they tell you is the truth. We see these guys every six months or so for heater and air conditioner tune-ups so that we get the most out of our units. The people who come by to do the service are always friendly and professional. I highly recommend Turk if you want a no-nonsense heater and air conditioner company.
Turk Heating & Cooling Team.
01/08/21
 
Turk heating and air gave me prompt service and an excellent job. I will be recommending them.
Turk Heating & Cooling Team., Chris A., Casey C., Justin L., Mark T., Mark T.
01/05/21
 
Thank you Mark for your prompt response and service rendered. I'm a first time home buyer and I appreciate the time you provided to show me how and where to replace the filter (I couldn't remember the area on the furnace in which the inspector showed me where it was) and also the settings on the thermostat which has really made a difference in my home! God bless you and your company.
Turk Heating & Cooling Team., Mark T.
12/21/20
 
My furnace went out and Turk was able to respond the same day. Our technician Chris was very helpful in identifying the issue, and fixing it quickly. The expense was very reasonable given the timelessness of the service. Thanks Turk!
Turk Heating & Cooling Team., Chris A.
10/17/20
 
Turk Heating and Cooling came out for a new HVAC system today. They showed up right on time and were very quiet throughout the whole ordeal. I work from home currently and I could barely hear them installing the furnace. The technicians were respectful and wore masks within the home, which was greatly appreciated. I was very pleased with the service and would 100% hire them again!
Turk Heating & Cooling Team.
10/07/20
 
Turk Heating and Cooling came out for a new HVAC system today. They showed up right on time and were very quiet throughout the whole ordeal. I work from home currently and I could barely hear them installing the furnace. The technicians were respectful and wore masks within the home, which was greatly appreciated. I was very pleased with the service and would 100% hire them again!
Turk Heating & Cooling Team.
10/07/20
 
My thermostat was acting funky not balancing in temperature. They came out and now it does. They wore masks which is comforting, being the times. That let's you know the customer's safety is first. Informative, had their unit for years and its awesome. Good, fast, done...period.
Turk Heating & Cooling Team.
07/31/20
 
Came out the same day I called and fixed my air with minimal charge. The technician, Mark, also helped me think of inexpensive solutions I may be able to implement to keep my problem from reoccurring since I have an unconventional set up with my HVAC unit. I can't say enough about the professional, friendly and knowledgeable service the Turk company provides. I will recommend Turk Heating & Cooling to anyone who needs service.
Mark T.
07/29/20
 
We had an intermittent issue with our blower during cooling season. The problem could not be reliably reproduced, which is the worst case scenario for mechanical troubleshooting. The technician from Turk did a great job of actively listening to the history of the symptom and we were able to theoretically narrow down the cause to 3 possible low cost options. Of the three companies that took a shot at the repair, Turk is far and away the best. Thank you for running a first rate shop, Mark. You've earned a repeat customer.
Mark T.
07/22/20
 
I used Turk to install a ductless A/C and heating unit in the upper floor of my home. They were a great company to work with from start to finish. They came out to give a quote and did a much more thorough job than other companies I had called. They were very honest and by far the most reasonably priced out of all the companies I called, which included other local companies. At no point did I feel like I was trying to be force sold a product that I did not need. Every employee I met with was very kind and courteous. The day of installation they completed everything in a timely manner and left no trace that they were even there. They walked me through how to use and maintain the Mitsubishi unit they installed. I plan to use them anytime I need any HVAC service done at my home and will not hesitate to recommend them to friends and family.
Justin L., Casey C., Matt B.
06/22/20
 
A great experienceyesterday from Turk Heating, called first thing, two techs came out, diagnosed issues on both units, fixed immediately back up and running and a very fair price! Honest company, wouldn’t use anyone else!! Turk is the way to go!
Turk Heating & Cooling Team.
05/18/20
 
These guys were great! The office staff, the owner, and the field technicians -- each person we interacted with went above and beyond to help us out. And their prices were much better than the bigger companies on each install or repair they helped us with. Highly recommend!
Turk Heating & Cooling Team.
05/14/20
 
Justin and the entire Turk Heating & Cooling team were incredible to work with for our HVAC replacement. They were responsive, professional, kind and fast! We will definitely be using them for all of our HVAC needs moving forward.
Turk Heating & Cooling Team., Justin L.
05/05/20
 
I have dealt with Turk for many years (16+). Mark has always taken the time to explain what is going on, what needs fixed, etc. Mark and his crew recently put in a new AC and furnace for me. They were nothing but professional and kind. They took the time to explain the new thermostat to me and they cleaned up after. They were on time and left in less than the quoted time frame. I will continue to use Turk Heating and Cooling and recommend them to everyone I know even if I know they use another service!
Mark T.
04/27/20
 
I have dealt with Turk for many years (16+). Mark has always taken the time to explain what is going on, what needs fixed, etc. Mark and his crew recently put in a new AC and furnace for me. They were nothing but professional and kind. They took the time to explain the new thermostat to me and they cleaned up after. They were on time and left in less than the quoted time frame. I will continue to use Turk Heating and Cooling and recommend them to everyone I know even if I know they use another service!
Turk Heating & Cooling Team.
04/24/20
 
Shout out to Turk Heating for installing our new furnace today!This company is a small business and has great employees and are very honest and trustworthy. I highly recommend Turk heating&coolingThey even brought us heaters to use until they could get the furnace installed
Turk Heating & Cooling Team., Justin L., Mark T., Mark T., Casey C., Matt B., Chris A., Eric D., Aaron R.
03/18/20
 
Great company! Professional on time! I would highly recommend! I was given a quote from 2 different companies and they both said I had too get a hole new unit. When Turk employee show up, he clean up my unit ran a test and fix it right up. Thanks turk family!
Turk Heating & Cooling Team.
02/25/20
 
Great to do business with! Call them!
Casey C.
02/20/20
 
Very helpful, prompt and courteous
Aaron R.
01/28/20
 
Excellent service. Aaron called first and arrived on time. He was very professional and thorough. I will highly recommend Turk Heating & Cooling.
Aaron R.
01/16/20
 
Great service. Aaron called first and arrived on time. He was very pleasant, thorough and professional. I highly recommend Turk Heating & Cooling.
Aaron R.
01/16/20
 
I was incredibly pleased with our experience with Turk Heating and Cooling. They replaced our entire HVAC system. The service was excellent and the price was very competitive compared to other quotes. Our furnace stopped working during the week of an expected cold snap. Turk brought us portable heaters until they could get us on the schedule for a new HVAC install, which was a few days out. When another job finished earlier than expected, they called us and said if we didn't mind if they did the job in 2 parts, they could come that day and do our furnace installation before the temperatures dropped into the 20's. They installed the furnace and then as promised, came back a week or so later and completed the air conditioner portion The sales rep Justin even called to remind me to apply for our $300 IPL rebate when he saw I hadn't filed it yet. Our furnace was 20 years old, so the new one has cut our electric bill by over half and it works great due to their expert installation. I highly recommend them.
Turk Heating & Cooling Team., Justin L., Mark T., Mark T., Casey C., Matt B., Chris A., Eric D., Aaron R.
01/11/20
 
Always great service in a timely manner delivered at a great price. Couldn't recommend more.
Turk Heating & Cooling Team., Justin L., Mark T., Mark T., Casey C., Matt B., Chris A., Eric D., Aaron R.
12/15/19
 
Could not have been happier with the service and the price. Will definitely be using them again in the future and will recommend to others.
Turk Heating & Cooling Team.
11/25/19
 
I can not say enough good things about Turk Heating and Cooling. I called on a Sunday night after dealing with a big name company all day who recommended a total HVAC replacement. I asked around and decided to get a second opinion. Mark called me back right away and told me he would have someone out Monday evening or Tuesday morning. Eric the technician called us Monday late afternoon to work us in. He came to our house and was super friendly and knowledgeable. He diagnosed a simple, inexpensive fix and had our heat running within an hour. I will never use any other company than Turk and will recommend them to anyone!! Thank you so much, Mark and Eric. Some very honest people in a not so honest world!
Mark T., Eric D.
11/25/19
 
We had an issue with our heat on Sunday. I called Turk on Monday and they were out on Tuesday. Justin got me on the schedule and Eric came out and looked at the system. Both of the gentlemen were great. Another company said I needed a new system but Eric fixed my issue (bad capacitor) in around an hour and I am up and running. Turk definitely gets my recommendation.
Justin L., Eric D.
11/05/19
 
We recently, October 2019, had our furnace and central air conditioner replaced. Turk Heating and Cooling exceeded our expectations. The quote was easy to understand and considerably cheaper than our other quotes for comparable equipment. A few days before the installation, Mark , the owner visited our home. Mark made sure the equipment ordered was correct for our needs. He explained the process and confirmed his crew would have all the materials needed. Casey and Chris the installers are excellent. Friendly, courteous and very professional. After removing our old furnace, some leaking duct work was found. This duct was not supposed to be replaced. The guys went back to their shop and fabricated a replacement anyway ! Just to do the right thing. I was very impressed. I would have never known there was a problem. We are a very happy customer.
Justin L., Mark T., Casey C., Chris A.
10/17/19
 
Many thanks to the folks at Turk Heating & Cooling for fixing our A/C. They came out within hours of our call and had the issue diagnosed and fixed in less than an hour! supportlocalbusinesses
Eric D.
08/08/19
 
My home air conditioner line was frozen and stopped working. I called Turk Heating based on high Angie’s List ratings and positive comments on a local Facebook page. Chad came out and checked the system. He determined the coolant was low and added what was needed. Chad was courteous, the bill was very reasonable, and my a/c is working like a charm. He didn’t try to sell me a new system like other companies have done when they provided annual service. I have found an honest company that I’ll call for my future heating and cooling needs.
Chad G.
07/25/19
 
Absolutely incredible customer service! Chad explained everything he did and how the A/C works efficiently. We ended up signing up for the yearly service plan and I feel very confident that this company is handling our heating and cooling needs. I highly recommend Turk Heating & Cooling!
Chad G.
07/23/19
 
The Turks are an honest group of professionals. They go above and beyond to be fair. They have a high intent for their customers and are not pushy with selling. They are coming to help you with your stressful problem and will build a relationship based on integrity and trust.
Mark T.
07/15/19
 
Great service Honest treatment! Highly recommended!
Turk Heating & Cooling Team.
07/12/19
 
Timely arrival, excellent service, and the technician, Mark, was friendly and professional. Couldn’t ask for anything more!
Mark T.
07/10/19
 
they were very professional and fixed my central air conditioner very quickly..Many thanks...Will use them again when needed.
Turk Heating & Cooling Team.
07/06/19
 
Turk Heating & Cooling again comes to my rescue! Mark Turk and his team are amazing. They got my air conditioner going again in no time without charging me an arm and a leg. They are my go to for heating & air as I know they are going to be fair and honest with me. I will always recommend these guys!
Turk Heating & Cooling Team.
07/06/19
 
I was recommended Turk Heating & Cooling by a few different people through Social Media, and they didn't disappoint. They responded quickly, and was at our place within 24 hours of calling. Chad, the Field Service Technician called promptly 30 minutes before the appointment, and arrived on time. He was very knowledgable, and explained in detail things I should know about my unit and what is happening in the industry. He was not pushy trying to sell service, but recommended what is most cost efficient and makes sense at the time. I wouldn't waste time with any other contractor in the area (many never show up to the appointment), if you have HVAC needs, call Turk!
Chad G.
06/29/19
 
I had 2-3 folk referring Turk. So I made the call. The technician Mark T. was very courteous and pleasant.Solved the issue quickly and without trying to upcharge or upsell. I'm already working on getting an appointment to have the A/C serviced at my daughter's house. I've already saved Turk Htg/AC in my contacts list!!
Mark T.
06/20/19
 
Got a great deal on a new AC unit and furnace. Mark gave me great advise on my old house. Casey and Chris installed the new AC and furnace quickly and professionally. I highly recommend Turk!
Turk Heating & Cooling Team., Mark T., Casey C., Chris A.
06/11/19
 
Mark was excellent! Professional, Knowledgeable, and very helpful with the best options what worked for me. I would absolutely recommend he and Turk's to anyone, and I will definitely use their services in the future.
Mark T.
06/06/19
 
Very professional, called and was prompt, clean and did his job
Chad G.
06/03/19
 
Turk Heating & Cooling came highly recommended from a local Facebook group and didn't disappoint. They were able to send a tech out the next day (we did not have an emergency or outage, the AC was just not keeping up) and they quickly diagnosed the issue and repaired it. They did not try to sell me anything I didn't need like the former company we had used in the past, even though we have an older unit. Their pricing was right on the mark as well! Mark T was very professional and courteous. I will not hesitate to call them for future maintenance or service calls.
Mark T.
06/02/19
 
Mark T came out this morning for regular maintenance/tune-up. He was on time and professional. I had a few questions about the filter set-up in my furnace, and he was able to explain it all to me. It's nice to have Service Pro's like Mark T and businesses like Turk Heating & Cooling in the area. We never have to worry about Heating & Cooling issues because we know Turk is just around the corner to help out. Thank you!
Mark T.
05/31/19
 
Mark was very Honest and knowledgeable , spent time to explain some functions of the equipment and even took some time to small talk. This company was able to diagnose a problem that another company could not. Kudos to Turk Heating and Cooling , we are blessed to have found a company that we can rely on .
Mark T.
05/18/19
 

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