Amy F. Reviews

Nate McClellan
Amy F.
Management
Message from Amy:

I've been the company for 12 years and enjoy coming to work everyday to work with my Pann family.

* Total number of reviews and star-ratings are based on data collected during the time period Pann Home Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.
The Pann family of workers, in the office and on site are great. They're clear on their prices and unbeknownst is requested and/or needed. They are polite and very caring of your personal property. I've been part of their preferred group for more than 15 years and have never been disappointed. Keep up the great work. (See More)
10/18/2019
 
This was my third visit by Yakov. What a great plumber and person. If I encounter another plumbing situation, please send Yakov, if he's available. A five-star situation. (See More)
8/09/2019
 
Prompt, friendly and do a great job. would recommend to everybody (See More)
6/19/2019
 
Kollin (See More)
3/15/2019
 
I had recent services from Pann and I was very pleased. their work was professional and neat. I called about a very small job and the result was wonderful. I want to sent a kudos to dave and cruz who were the carpenters involved. I would highly recommend the company (See More)
12/20/2018
 
As always, the people sent were polite and communicative. I can always count on Pann to provide competent employees. (See More)
10/03/2018
 
Professional, polite,and personable, offering explanations and options easy for a homeowner to understand. (See More)
11/24/2017
 
Rich and Joe showed up on time, were professional, personable, and welcomed my questions. They thoroughly explained what they were going to do and why. My husband and I are so impressed with the quality of sevice, we signed up for the Pann membership the same day. I found my "forever" service team! (See More)
11/22/2017
 
Jack and Rich were great! (See More)
3/22/2017
 
Expert service, kept us updated on parts delivery, complete service for installation, on time, called an hour before arrival of service tech. Totally clean after installation. (See More)
12/10/2016
 
I have always been very very pleased with everyone who works for Pann. It gives me great peace of mind to know I have a place to turn when I need help with something in my house. (See More)
12/08/2016
 
I have used Pann Home Services for a number of requests over the last year and a half or so. Most recently, Amy F scheduled my appointment to have Jim L. come to patch and repaint some holes in a couple of walls in my home. Jim was wonderful. Like all Pann employees, Jim was very pleasant and easy to talk to when explaining what work I needed. He told me ahead of time the number of steps he would have to take and they arefor the time it would take, approximately. That was very helpful to know. Before he left he cleaned very well after himself. I could not have been more pleased with his work. (See More)
12/07/2016
 
Tech was really knowledgeable and explained everything so we could understand it (See More)
11/24/2016
 
The crew did a great job. They were prompt and very professional. I added additional work while they were there and they were happy to perform the additional task. (See More)
11/18/2016
 
A really good experience- from start to finish. Everyone was courteous, efficient, punctual, and, knowledgeable. Highly recommend them (See More)
11/18/2016
 
I hired Pann Home Services to do a gas fireplace cleaning and maintenance. I was pleased with the work, the technicians were on time, professional and did a great job. They even cleaned up after their work. (See More)
11/09/2016
 
Pan provides good notification and reliable service (See More)
11/05/2016
 
Pan provides good notification and reliable service (See More)
11/05/2016
 
Every year I use Pann Home Services to check on my furnace. From start to finish this is a very professional experience, replete with reminder calls beforehand and this followup afterwards. Naturally the Service tries to sell products (in my case a $500 plus addition to their services). But: and I appreciate this: it is not a hard sell, just a recommendation. And if I can afford it next year, I shall do it. (See More)
10/27/2016
 
We had a leak in an old toilet. It could not be fixed, so Pann replaced it. They came on time and everything was done well. When the plumber *** had finished, we also discovered that there was a problem with the boiler, so he fixed that also. We were very happy with the service. (See More)
10/25/2016
 
Rich did a wonderful job installing a new toilet and replacing a leaky kitchen faucet. He encountered some minor problems on the way but still managed to complete everything in just over 4 hours. And his explanations were always very clear. Highly recommended! (See More)
9/28/2016
 
I have been doing business with Pann for many years. The technicians are always knowledgeable, professional and respectful. They are willing to deal with whatever additional problems might come up. Today **** found a bird's nest in the dryer hose and cleaned the whole thing out even though they were here to fix the bathtub. Although they are expensive , it's worth the extra money to be confident that they know what they're doing and will do a fine job. I appreciated finding my tub sparkling clean. (See More)
9/06/2016
 
My ac broke down monday night so I called them tuesday at 7pm. I explained we have a baby and it was really hot for him. After a long time on hold they came back and told me they would send someone that same afternoon. They came over and fix the problem immediately. Im so thankful. Everyone in the company was helpful! (See More)
7/27/2016
 
I can't say enough good things about Pann Home Services and Ryan is awesome. He does thorough work, knows what he is doing, goes beyond what he needs to do. Polite, professional and smart! Thanks so much. (See More)
7/27/2016
 
Your service technician was excellent but your cost is exorbitant. You would have rated a 5 if you were more cost efficient especially with senior citizens on a limited budget. (See More)
6/05/2016
 
I have been using Pann Home Services for years now and I have full confidence and gratitude for their great work and customer service. They go out of their way to book an appointment that will work for me, and I appreciate their follow-up calls and emails to let me know when the technician is on his way. That said, I would like to give Luis high praise for his work this week to install a new toilet. He was attentive to detail, did great work, made sure that the area was clean when he finished. There was a slight problem with my bathroom floor and he went out of his way to make sure that everything worked out for me. Thank you so much. I highly recommend Pann Home Services. (See More)
5/10/2016
 
Excellent, knowledgeable repair team -- problem was diagnosed and fixed quickly at a reasonable price (See More)
4/24/2016
 
Not happy, as the assessment was hard to be scheduled, quote for proposal - never received. (See More)
11/16/2015
 
It was a pleasure talking to Amy on the phone. (See More)
10/30/2015
 
Professional, thorough, friendly. Twenty-six years ago, the original owner of our home used Pann Home Services to install two furnaces, and as the current owner, I couldn't be happier to be able to work with the same company all these years later. Our technician, Peter K., showed up on time, got right to work diagnosing our heating issue, and took ample time to discuss every possible option for servicing the heating equipment in my home, from repairing our old furnaces to replacing the entire heating system. He answered all of our questions clearly and listened carefully to our concerns. (See More)
10/14/2015
 
The rating is only on personality. I will rate the service when the fan motors arrive and get installed. (See More)
7/16/2014
 

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