Steve Z. Reviews

Nate McClellan
Steve Z.
Service Pro
1 years Experience
* Total number of reviews and star-ratings are based on data collected during the time period Morris Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.
I have been so impressed with ****** after switching from a company that I had been with for about 20 years but they had become a disappointment in the last year. \n****** is what I had been use to: dependable, on time, pleasant and knowledgeable ! So glad I switched ! ***** * is the best !\nThanks (See More)
1/12/2021
 
Excellent service! (See More)
12/04/2020
 
Top shelf service tech. Extremely polite. Very knowledgeable about my HVAC system. Did a thorough maintenance session with our AC. They arrived when they said they would. Kept me informed the day before. I highly recommend these folks. (See More)
8/26/2020
 
Competitive bid on new furnace, knowledgeable folks. Signed up for maintenance service and work was thorough including a report which was much more detailed than anything I received from other companies. (See More)
8/05/2020
 
Steve was excellent, very knowledgeable and courteous. Did a great and thorough job. Thanks, see you next year. (See More)
8/05/2020
 
The service technician was courteous, wore a mask, and stayed out of the living area of our home as much as possible. During the annual servicing of our central AC, he found that the condensation hose on one of our two air handlers was partially blocked. He was able to blow it out and now it is working well. This could have caused water damage in the house if not discovered. My only concern is the cost of routine annual servicing for two condensers and two air handlers seems high at $583. But I have not compared to other companies. Through the years that we have used Morris their customer service has always been excellent and professional. (See More)
7/31/2020
 
Steve was punctual and did a thorough review and adjustment on our heating system. He listened to my observations about the way the system has been operating, and explained what he could test and adjust to maximize the performance. We are very pleased with the result! (See More)
1/07/2020
 
Steve has serviced my heat and AC systems several times. He’s very professional, thorough, and explains any problems that he has addressed. (See More)
12/25/2019
 
no comment (See More)
12/23/2019
 
Great Service. A little pricey. (See More)
12/18/2019
 
We have used Morris Heating & Air Conditioning for about 2 years. I have been very happy with their service. I called recently about an issue with my air conditioner. I received courteous, helpful responses by everyone. The service tech came and the whole problem was solved that day in about 3 hours from my phone call. Very Happy. (See More)
12/09/2019
 
Have used Morris for the past 3-4 years, and all the technicians that have visited the house for maintenance, including most recently Steve Z., have been wholly professional, courteous and thorough. We haven't had any real problems with our HVAC (knock wood), so I can't opine as to anything beyond routine service, but in all respects we've encountered, from their office administration, follow-through and in-home service, we have nothing but positive things to say. (See More)
12/03/2019
 
Steve Z. was our service tech and not only was he extremely knowledgeable, he was very friendly. (See More)
8/26/2019
 
STEVE WAS ON TIME AND COMPLETED THE JOB PROFESSIONALLY. bEEN PLEASED WITH mORRIS hEATING AND THE STAFF.. (See More)
8/20/2019
 
I only seem to have HVAC issues on the weekends LOL...fortunately Morris HVAC is always there when they are needed... (even on the weekends). Steve (the service technician) promptly returned my call this morning, estimated when he would arrive this afternoon and was here exactly as he said. I was 100% confident in Steve's diagnosis of the issue and his recommended fixes for both the short term needs and longer term plans of the system. He was cautious to not do too much too quickly today if the end game was a system replacement in a few months. He advised us as if he was spending money from his own pocket. Kudos to Morris for having top talent and thanks to Steve for your expertise today. We look forward to calling you soon for the "big job" in the Fall. (See More)
8/18/2019
 
No comment (See More)
7/31/2019
 
They always have provided prompt, courteous, and efficient service. (See More)
7/31/2019
 
They always have provided prompt, courteous, and efficient service. (See More)
7/31/2019
 
Steve Z serviced our two AC units today and was fast, efficient and courteous. I'll be using Morris on a yearly basis from this point forward. (See More)
7/31/2019
 
Steve was on time, thorough, professional, and efficient in every respect. (See More)
7/19/2019
 
no comment (See More)
7/12/2019
 
Great company! Nice technicians (See More)
7/12/2019
 
Steve arrived on time, and was very professional. After a lengthy wait for a part, we are now cool again and appreciate Steve's assistance. (See More)
7/12/2019
 
Steve did a great job of explaining what he was doing to service my system. He was very friendly and knowledgeable. Will definitely use Morris Heating and AC again. (See More)
6/07/2019
 
Steve Z. was great. On time and took care of everything. (See More)
6/04/2019
 
Steve Z. serviced my HVAC equipment in my house. He arrived on time was very polite and took care of everything that needed attention as well as a few additional things i asked him to do. I was very happy with this service visit. (See More)
6/04/2019
 
We've always had good service from Morris Heating & Air, and this morning's annual service from their Steve was no exception. He was prompt and business-like and friendly. We couldn't be more pleased. ****** ** Ipswich MA (See More)
6/03/2019
 
Steve was the ultimate professional. He was knowledgeable, courteous. He answered all of my questions. (See More)
5/31/2019
 
Steve was great. He was on time and thorough. He walked me through all the work he did and identified a problem in our basement that was unrelated to the work he was scheduled for. He called it into his office and got the repairs scheduled for the very next day. (See More)
5/28/2019
 
No comments (See More)
5/24/2019
 
The technician, Steve, performed our annual maintenance on our Central AC unit. He was very thorough and inspected, cleaned and tested our AC system. Would highly recommend Morris Heating and AC and we were very pleased with Steve's work. He was excellent. (See More)
5/23/2019
 
Tech arrived on time with a friendly and outgoing attitude. He worked efficiently and quickly. All my questions were answered. (See More)
5/20/2019
 
Thank you for sending Steve to my home for an annual air conditioning review. He was polite, personable, prepared, and took the time to explain everything he had done to keep my system in pristine condition as the warm weather approaches. What a pleasure to have a qualified competent service expert attending to my home's needs. Morris Heating and Air Conditioning you are lucky to have such a stellar employee represent you!!!!!!!!! (See More)
5/10/2019
 
Excellent service! (See More)
5/08/2019
 
Professional, effective, and courteous. (See More)
1/28/2019
 
I had the annual maintenance done on my heating system on Jan 4th by Steve Z. I was very pleased with his work. He discovered a problem with the humidifier by noticing how clean the water board was and brought it to my attention. He explained everything to me and showed me things I need to know, such as where the shut off valves were in case of emergency. He returned today with a new part to fix the problem, but we soon discovered that the problem was due to a faulty sensor wire. After he disconnected the wire, the humidifier worked like a charm. Steve was great. I am glad to have worked with him. Thanks, Steve! (See More)
1/16/2019
 
Very pleased with this company. Responsive, efficient and polite. Service Pro Steve answered all my questions and explained everything. Thank you. Highly recommend. (See More)
1/16/2019
 
Steve was on time, thorough, professional and took great care of us. thanks much! (See More)
1/10/2019
 
steve is a gentleman...he came out in the evening, diagnosed the problem, got the part next day and was back in the afternoon to get my heat back on...very knowledgeable (See More)
1/05/2019
 
Recently Morris Heating and Air made a routine maintenance on four of our units. Steve Z was awesome. Knowledgeable, courteous, interesting to talk with, professional. He obviously knew what he was doing and even explained technical stuff when I asked. I rate him 10 out of 10 with no reservation. Please send him again. And by the way, the ********** units are the best also. Couldn't be happier with them. All my best wishes for the new year. Satisfied customer, *** ******, Rowley MA (See More)
12/28/2018
 
Great service, came right on time, very friendly and professional service person. I would recommend them. (See More)
12/27/2018
 
Steve Z. was helpful, knowledgeable and courteous during a service call. Morris Heating & Air Conditioning continues to provide outstanding service. The company has been fantastic from the installation to follow-up service and maintenance. I would recommend them to anyone I know. (See More)
12/26/2018
 
Total professional. A + ratring. (See More)
12/21/2018
 
Steve was on-time, polite, enthusiastic about his job, and finished the job in short order. What more can you ask for? (See More)
12/20/2018
 
Morris Pluming and Heating has been servicing me for over 10 years now. They installed a new furnace and have been servicing it ever since. They are dependable, friendly and very thorough. Steve is relatively new, but knew his stuff. My cellar is a little bigger than a crawl space and there was no mess left. Great company with the customer being number one. (See More)
12/19/2018
 
Very professional, thorough, and great social skills. Asked for him to service my furnace in the future. (See More)
12/16/2018
 
Steve Z came on time and did a great job. (See More)
12/16/2018
 
Mike at Morris HVAC was on time, very polite and did a thorough job. Thank you Mike. (See More)
12/16/2018
 
Morris Heating and Air Conditioning provides terrific service. This time, for my annual fall appt, Steve was very helpful, explaining to me a few things I'd asked him about. The service he provided was prompt, professional, friendly, and neat. Thank you! (See More)
12/13/2018
 
They do a great job and come on time! (See More)
12/10/2018
 
They do a great job and come on time! (See More)
12/06/2018
 
Giving Steve Z a 5 star rating. Good work. (See More)
12/04/2018
 
(no comment) (See More)
12/03/2018
 
Steve was on time, courteous and very professional. He was very accommodating to my many questions, and very knowledgeable. He performed the required service, explained how my system was working and what to look out for. A definite asset to the company. (See More)
12/01/2018
 
Steve was very courteous and most knowledgeable about his business. He answered all of my questions and made some great recommendations on things I can do to improve productivity or efficiency of my heating system. He gave me names of duct cleaning companies and we also discussed future work I may do to maximize my furnace and bring comfort and value to my home. thanks to Steve and Morris Heating & AC. I am in customer service so I know and appreciate the value of great business partners! Happy Holidays! Laurie (See More)
11/30/2018
 
Steve did a great job checking and cleaning our 2 units. He clearly explained what he did and why and also answered a few questions we had. We hope we see Steve next spring! (See More)
11/30/2018
 
Steve was fantastic. We are first time homeowners and he showed us everything we need to know. Very friendly and professional. Working with Steve was great. (See More)
11/27/2018
 
Big thanks to Steve Z who was so helpful today answering all my questions and helping resolve an issue with a chirping detector in the attic. (See More)
11/27/2018
 
Steve was on time, very efficient, friendly, and gave me some good feedback about managing my system. (See More)
11/26/2018
 
Excellent service, very helpful (See More)
11/21/2018
 
(no comment) (See More)
11/16/2018
 
Steve is the best! I have complete peace of mind for the winter! (See More)
11/14/2018
 
Steve Z. was awesome. Came in, walked us through the maintenance and provided info on questions we asked. Super helpful. Would absolutely recommend (See More)
11/14/2018
 
Steve completed winter maintenance on my heating system - he was pleasant, professional and answered all of my questions. Highly recommend Morris Heating & Air Conditioning. The company is very responsive, always reliable and honest. (See More)
11/07/2018
 
Steve was knowledgible, courteous, neat, and thorough. He was five star excellent! (See More)
11/06/2018
 
He was efficient, an effective communicator and did a great job fixing my heater (See More)
11/05/2018
 
Great service! Always there at the scheduled time. Excellent technicians! (See More)
11/05/2018
 
First time using Morris Heating & AC to get my systems serviced. It was an excellent experience beginning with a quote from Caitlin and a detailed breakdown of what the service included to the service appointment with Steve. Steve was very professional and provided answers to all the questions I had about my system. Will definitely be using them for all future Heating and AC needs. (See More)
11/02/2018
 
Steve was on time, very personable, his work was excellent. He showed me how to program my thermostat. I was very satisfied with the service I highly recommend Steve and Morris Heating & Air Conditioning (See More)
11/02/2018
 
Morris install heat pump unit for us four years ago. Very professional installation and unit works great. Have service unit since installation . Service technicians always professional and informative. (See More)
11/01/2018
 
(no comment) (See More)
10/30/2018
 
My mom had Morris Heating and Air Conditioning come to her home to have her gas burner cleaned. Steve Z. came to the house while I was there and was excellent. He did a thorough job of cleaning the unit and secured new filters which were not secured previously. He took the time to take care of everything and pointed out a few suggestions she should take care of with the unit. Not at all pushy and very professional. (See More)
10/27/2018
 
Steve Z was great! Routine maintence done on our furnace prior to the start of the winter season. Steve Z was thorough and professional. (See More)
10/26/2018
 
A few years ago I used Morris Heating & Air Conditioning to service my A/C and was very happy with the service. I called Morris this year when my A/C wasn't working. Steve was the tech who came to fix my system. He was extremely professional,knowledgable & thorough. He is an asset to the company. I will definitely use & recommend Morris Heating & Air Conditioning in the future. ***** ** (See More)
10/21/2018
 
Excellent customer service, prompt effficient, friendly by Steve Z. Company personnel are consistently professional and deliver high qaulity installation and follow on services. (See More)
9/24/2018
 
Steve provided friendly, expert service and clearly explained what he was doing and found during our heating system annual check up. Morris consistently provides top notch customer service. (See More)
9/21/2018
 
Steve was very professional and knowledgeable. (See More)
9/19/2018
 
(no comment) (See More)
9/13/2018
 
Steve was excellent. Explained exactly what he was doing and was very polite. (See More)
9/11/2018
 
Steve was excellent. Morris Heating & Air Conditioning is very fortunate to have such a fine young man. He was very polite and explained everything that he was doing. (See More)
9/07/2018
 
Had our split units maintained by Steve Z, he was very pilot, friendly and efficient. Great Company and great employee! (See More)
9/06/2018
 
Great service! On time and professional. (See More)
9/06/2018
 
Steve was very helpful in helping me learn my new system. He was careful in his cleaning and did a great job! Very personable to my children as well. (See More)
9/05/2018
 
We have used Morris Heating & Air Conditioning for about 2 years. I have been very happy with their service. I called recently about an issue with my air conditioner. I received courteous, helpful responses by everyone. The service tech came and the whole problem was solved that day in about 3 hours from my phone call. Very Happy. (See More)
9/02/2018
 
Steve Z. with Morris HVAC was very polite, professional and thorough. He made sure everything was clean and organized and provided some good information on some cost saving tips. Exactly what I have come to expect from Morris! Great company with great people! (See More)
8/31/2018
 
We had Steve come by on time at 7:30 AM . Quick A/C Tune Up cleaning an check. Did a great job! (See More)
8/30/2018
 
Hi, Steve Z. was just here to fix a problem with my A.C. condensation pump. He was great. Replaced the pump very quickly and was on his way. (See More)
8/30/2018
 
Steve z was very friendly, and professional. (See More)
8/30/2018
 
Morris and Steve Z. were terrific. Called the day before to remind me, showed up on time, did the work professionally and efficiently, very friendly guy to deal with. (See More)
8/28/2018
 

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